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CASE SUMMARY

Overall, this case study is about the managing director of the Office Equipment

Company (OEC) in Lima, Peru, announced suddenly that he would leave within one

month on 1997. Thus, the company had to find a replacement within that period. In

brief, OEC is a wide variety of small office equipment in eight different countries which

distributes and sells their products worldwide. On all matters, the headquarters in the

U.S. will report to the managing director in Peru such as accounting, finance and labor

relations. According to OEC policy, they have to select the new managing director from

internal candidate which are the employers of the company is the combination of home-

, host- , and third-country nationals in top positions in foreign countries whereas the

managers are commonly rotate among foreign and U.S. locations. The criteria needed

for the position is the candidate must be have international experience. At this moment,

the company had short-listed five candidates. The first candidate are Tom Zimmerman,

30 year old, expert in technical and sales aspect, never worked abroad but has visited

outside companys foreign facilities, competent, didnt speak Spanish, and currently is in

charge of an operation. Second candidate, Brett Harrison, 40 years old, 15 years at

OEC, competent, never been abroad, but has 3 years experience in Latin America,

married and speaks Spanish adequately. Third is Carolyn Moyer, 37 years old, twelve

years in OEC, current position is planning staff team and speaks well Spanish also

unmarried. Fourth candidate, Francisco Cabrera, 35 years old, worked for OEC for

twelve years, current positions is assistant managing director, married, speaks English

adequately. Fifth candidate, Juan Moreno, 27 years old, current position is assistant to

the present managing director in Peru, unmarried, and competent but lack of

experience.

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PROBLEMS

1. Which candidates are more suitable and eligible for the position?2. What problems will be occurred during the selection process?3. What criteria needed for fulfilling the position?4. How to choose the best candidate?

SYMPTOMS

1. The current managing director suddenly announced that he would leave within amonth.

PROBLEM STATEMENT

ALTERNATIVE STRATEGIES

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EVALUATION OF ALTERNATIVE STRATEGIES

THE BEST STRATEGY AND JUSTIFICATION

IMPLEMENTATION