câu hỏi mc donald's

8/4/2019 Cu Hi Mc Donald's

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Cu 1 :

nh gi tc ng ca Mc Donalds ln nn kinh tv x hi c nu ginh rng McDonalds sngng cc hot ng kinh doanh ca mnh ti c.

Tc ng ca Mc Donalds ln nn kinh t c1. Slng nh hng tiu th ca McDonalds ti c

c l mt trong nhng quc gia c nh hng Mc Donalds/s dn nhiu nht th gii.ng u l M vi 4.33 nh hng /1000 dn, tip theo sau l New Zealand vCanada, c ng th 4 vi 3.49 nh hng/1000 dn.

Ngun:http://www.nationmaster.com/graph/foo_mcd_res_percap-food-mcdonalds-restaurants-per-capita

Nh hng McDonalds c khai trng ln u tin ti ngoi pha Ty Sydney nm1971.Tr schnh ca McDonalds ti c c t Thornleigh, New South Wales v 4vn phng trc thuc cc a phng khc : Melbourne, Perth, Brisbane v Adelaide.Hin by gi(s liu cp nht ti u nm 2010) con s nh hng McDonalds ti c ln ti 808 nh hng v tri di khp t nc c.

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M New

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Canada Australia Nht Bn Singapore Hong Kong Sweden United

Kingdom

Denmark


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Ngun : McDonalds Australia Corporate Responsibilities & Sustainability Report 2010

Khong 70% cc nh hng ti c do ngi dn shu c nhng quyn kinh doanhbi McDonalds. S cn li c iu hnh bi nhn vin ca cng ty.

2. o to nhn lc v qun lNgi i din ca McDonalds cho rng tht kh c tha ra mt con s c th vngn sch o to cho cc cng ty c, nhng nhn mnh rng h s tp trung u tincc kha o to v pht trin cho tt c cc cp nhn vin. Pht ngn vin cng cprng, McDonalds u t mt t l ln trong doanh thu cung cp cho vic pht trino to ngun lc con ngi, mc ch l pht trin cc k nng thit yu cho lc

lng lao ng, kin thc v knng phc vkhch hng c thp ng nhu cu cahc tt hn.

Nhng s ghi nhn ca cng ng cho sng gp ca McDonalds trong vai tr l mtngi cung cp nhng kha hun luyn tuyt vi :

Hai ln ginh chin thng l nh Bn Bun v Bn L ca nm do AustralianEmployer of the Year Awards bnh chn. Phn thng ny ghi nhn nhng n lc tuytvi trong vic cung cp cc dch v gio dc v o to trong ngnh cng nghip c.

Gii thng Commonwealth Department of Employment (Vn phng v s thnhvng cho nhn vin) v Education and Training (Gio dc v o to) vinh danhMcDonals l nh hun luyn tuyt vi trong nm 1997

McDonalds c t ho khi cam kt rng h s ghi nhn tt c nhng ng gp ca nhngcon ngi ti nng v ha hn u t vo tng lai ca nhng con ngi ny. ng thihcng cung cp cc cng vic linh hot c thp ng vi nhng nhu cu a dng


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ca nhn vin. McDonalds cung cp cho nhiu ngi c nhng cng vic lm u tinv iu ny mang li cho h mt trch nhim c thng thi cng l thch thc c th.McDonalds cng cam kt rng s cung cp cho nhn vin ca mnh c c mt cng vicvi y s tn trng, mi trng an ton v thn thin cng vi c hi hc hi nng

cao knng ca mnh.McDonalds c v cc cng ty nhng quyn kinh doanh thu khong 85,000 laong lm vic ti nh hng v cc phng iu hnh khp t nc. Do , McDonaldsc mt tc ng ng k vo nn kinh t c v lc lng lao ng v cng c th tcng n chi tiu v tiu dng bi v cc cng nhn tr chi tiu kh nhiu trn thu nhpm h kim c. Tc ng ny thm ch cn ln hn bi McDonalds l mt trongnhng tp on s dng lao ng ln nht th gii cng nh o to nhng ngi tr tuic.

Mi nh hng McDonalds ti c tuyn dng trung bnh khong 80 n 120 ngi ,trong bao gm nhn vin v cc nh qun l. Nhng ngn hng ny lm vic khong 18 n24 ting/ngy, trong yu cu mt sthay i hoc thay i ca lm vic tng nhmtrong sut thi gian hot ng. M hnh bn hng ny kh ph hp cho lc lng laong tm kim vic lm bn thi gian v tng i linh hot, v cng l iu kin tuytvi cho nhng ngi va kt hp trch nhim cng vic vi trch nhim hc tp hoctrch nhim vi gia nh.

McDonalds l mt nh tuyn dng ln cho nhng ngi tr tui. Tht vy, phn ln (

69%) nhn vin c tui nm trong khong t 14-18 tui, mc d gn 20% l ngi c tui t 19 ti 21. Khong 80% cc nh qun l nh hng u bt u lm vic viMcDonalds v tr nhn vin v 86% nhng nh qun l ny c tui t 17 ti 30 tui.

Bng sau cho thy d liu v vic lm, ch thng k cho nhng ngi lm vic tiMcDonalds c k c lm vic ti vn phng iu hnh hay 232 nh hng c shubi McDonalds khp t nc c. Nhng ngi nhn quyn kinh doanh c trchnhim trong vic tuyn dng nhn vin cho mnh v nhng d liu ca nhn vin nykhng c trnh by trong bng di.


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Bng : phn tch thng k nhn vin nam v nlm vic ti McDonalds v thng k slng nhn vin bi v tr ca h trong cng ty.

3. McDonalds cng l ngi mua cc sn phm nng nghip tnc c.Vi vai tr l mt nh iu tit trong lnh vc kinh doanh thc n nhanh, McDonalds tic s dng hu ht cc khi lng khng l nguyn liu mi c sn xut t cc nngtri ti c v cc khu chmi nm. Trn khp nc c, nm 2000, McDonalds chitr 500 triu $ cho thc n, giy v vic gi ghm hng nm. Con sny vo nm 2004 l600 triu $ v duy tr s tin mua nguyn liu trung bnh ny hng nm.

Nm 2000 Nm 2004

Bnh sa v bnh xp 385 triu 360 triu kg

Khoai ty 89 triu kg

Trng 58 triu 62 triu kg

Sa 22 triu lt 5 triu lt

Tht b 23 triu kg 19 triu kg


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Nc cam 6.7 triu lt

G 8.8 triu kg 19 triu kg

Pho mt 5.5 triu kg

Rau 5.4 triu kg 6 triu kg

C chua 910 000 kg 1.3 triu kg

Caf 402 000 kg

C 1.5 triu kg

McDonalds c l mt trong nhng nh thu mua nng sn v nguyn liu a phngln nht trong h thng McDonalds trn ton th giichim 93%. V ch khong 7%tng sn lng l h cn nhp tnc ngoi.

iu ny cho thy, McDonalds c c tm nh hng khng h nhi vi s pht trinngnh nng nghip nc nh bi h l nh thu mua sn phm ln trn th trng hngha nng sn ca nc c.

4. McDonalds cng l nh xut khu lng thcTiu chun v sn phm ca McDonalds ti c c cng nhn trn ton th gii, iu

ny trthnh mt nhn t thun li khng h nh trong thnh cng v xut khu snphm lng thc ca McDonalds. Nm 2004, McDonalds xut khu khong 300triu $ sn phm ca ngi dn c bao gm tht b, nhng sn phm lng thc khc vvic ng gi. Hn 60% cc nh hng McDonalds trn thgii sdng tht b c

xut khu tc.

McDonalds c hin xut khu cho nhng nc sau y :

o Tht bNht Bn :Ngoi Nht Bn ra th McDonalds cng cung cp sn phm tht b sng (raw beef) chonhiu nc trn ton th gii

o Rau dip cNht Bnc l nh cung cp d phng cho khu vc Chu Thi Bnh Dng


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o B c qunhNew ZealandV nhiu sn phm khc na.

5. Li nhun ca McDonalds cC kin cho rng phn li nhun chuyn v tr schnh ca McDonalds khng nhiu.Hu ht cc ca hng u l hnh thc nhng quyn, v th cc ca hng nhng quynlun mun gi li li nhun to ra. Mt phn trong s 60.000 $ tin nhng quyn cchuyn v cng ty m, tuy nhin mt phn li nhun ng k kim c t cc ca hngc s dng cho vic o to nhn vin, qung co v duy tr s hot ng ca hthng.

Tc ng ca McDonalds ln nn nn x hi v cng ng ti cMi nh hng ca McDonalds ti c u cam kt ng gp cho cng ng ti ni nhot ng c thbng cch tham gia vi cc nh hng khc gy qu ti tr ln, sh tr c nhn trong vic tham gia voi th thao thanh nin a phng hoc gy qucho nh t thin Ronald McDonald. ng gptr li cho cng ng l mt phn c bntrong trit l kinh doanh ca McDonalds tng nh li cngsng lp ca McDonald,ng Ray Kroc, v trit l vn tip tcthc hin cho n ngy hm naybi cng ty vccbn nhn quyn ca McDonalds.

Ngoi RMHC (Ronald McDonald House Charities) trng tm chnh trong vic ng gpcho cng ng ca McDonalds ch yu hai lnh vc : khuyn khch li sng tch ccv h tr v gio dc v hc tp.McDonaldsang ngy cng la chn nhng chngtrnh h tr trong vic cng clitinh thn on kt ca mi ngi v, khi thch hp,McDonalds cngxem xt tham gia vo cc mi quan h lu di vi cc cam kt t ttc cc bn.

Cui cng, chng ti h tr cc chng trnh khuyn khch hot ng th cht v tndng vic ti tr ca chng ti cho cc i th thao v cc s kin khuyn khch nhi ungi tham gia hn, c bit l tr em, nn ha mnh vo vi th thao.Chng ti cng ccc chng trnh h tr nhng ngi tr tui trong vic hc ca h.Chng ti tin rng c

mt vai tr quan trng i vi doanh nghip c ng vai tr cho vic m bo rng ttc nhng ngi tr tui ny u c th tip cn c vi cht lng gio dc tt ti c.McDonald Australia t ho l mt t chc gio dc v tin rng c tnh ny nn c mrng ra bn ngoi khng ch vi cc nhn vin ca McDonalda m vi c cng ng.

Tht kh cho McDonalds c th o lng tng s tin ca cc hot ng t thin caMcDonald ng gp cho cng ng cng nh bn nhn quyn ca McDonalds .Tuy


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nhin, mi ngiu bit rng con sm McDonaldsng gp ln cho vic tthin nyln nhng triu la mi nm.

Bng : ng gp ca McDonalds u nm 2010 cho nh t thin Ronalds McDonalds(RMHC)

1) Gi tr ca cc khon h tr cng ngMcDonalds Australia xy dng hnh nh ca mnh thng qua cc khon h tr cngng v cng vic t thin. Vic t thin c thc hin thng qua t chc RonaldMcDonald House Charities (RMHC). Vic iu hnh, qun l cng nh mt s chi phkhc duy tr hot ng ca RHMC c McDonalds Australia h tr ton b. hotng ca t chc RMHC cng nh nhng chng trnh khc nhm mc tiu chnh l htr cho cc tr em nhim bnh him ngho.

Ngoi ra, RMHC cng hot ng trong cc lnh vc sau:

H tr nh , phng tr gn bnh vin cho gia nh ca cc b b nhim bnh.

Thc hin cng tc nghin cu nhm tm ra phng php iu tr bnh mu trng.

H tr gio dc cho nhng tr em b bnh tt lm gin on vic hc hnh.

2) Nhng chng trnh biu tng, v bo tr mang tnh cng ng khc


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Mt s chng trnh ca McDonalds tr thnh mt trong nhng chng trnh caquc gia mang tnh cng ng cao c th k n nh:

McDonalds Camp Quality Puppets c bit quan tm n tnh trng ung th trem.

Chng trnh Kids Alive Do the Five vi mc tiu ch trng n cht lngngun nc cho tr em. Chng trnh ny c iu hnh bi Laurie Lawrence.

McDonalds bo tr cho Clean Up Australia Day t nm 1989.

Nhng chng trnh nhm bo tn cc ng vt c nguy c b tuyt chng nhgorilla, i i v h m thng qua vic h tr cho cc s th c

Bo tr trong lnh vc th thao chng hn nh bng chy, bng r, in kinh, th

thao dnh cho ngi khuyt tt. Cc t chc v vn ha chng hn nh McDonalds Melbourne Youth Band vMelbourne Symphony Orchestra. Chng trnh ny nhm mc tiu h tr cho nhng nhson nhc v chi nhc.

3)Hc bng v cc kha s quan hng nm cho ngi dn cCng ging nh nhiu doanh nghip khc, McDonalds Australia mun c cng ngcng nhn nh l mt doanh nghip tt. Mt cch thc hin trch nhim x hi ca

mnh cho cng ng, Mcdonalds ghi nhn ti nng ca nhng ngi dn c thng quacc gii thng v hc bng. Chng bao gm :

Gii thng McDonalds Operatic Aria Competition vi hng trm ngh s thamgia

McDonalds Ballet Scholarship (hc bng v kha hc ba-l ) h tr cho nhngngi biu din tim nng trong lnh vc ny.

McDonals City of Sydney Performing Arts Challenge cung cp c hi chokhong 25,000 ngh s tr cnh tranh nhau trong lnh vc biu din.

Queensland, ngy hi Quc Gia c v gii thng dnh cho cng dn tr hngnm (the National Australia Days Young Astralian of the Year Award ) l mt chngtrnh uy tn cho thanh nin. Nhng nh hng ca McDonalds ti c ti tr cho lnh vcDch v cng ng (Community Service Category ) ngy hi ln ny.


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Mi nm, McDonalds trao 100 gii thng Crew Scholarship, mi gii tr gikhong 1500$ cho nhn vin h c th trang tri vic hc tp ca mnh. Ngoi ra cnc thm 29 phn thng Crew Sports Grants (gii thng th dc th thao cho nhnvin), mi phn thng tr gi khong 1500$ ghi nhn nhng thnh tu ng k m

nhn vin t c.

Cu 3 :

Tho lun v tm nh hng ca chnh sch o to v tuyn dng ngi tr tui lnvin cnh vic c.

c l mt trong nhng nc pht trin hin ang c dn s gi i ng k. Bng sau chota thy s lng dn s c qua cc nm

n v tnh : ngi

Ngun:http://www.abs.gov.au/websitedbs/d3310114.nsf/home/Population%20Pyramid%20-%20Australia

McDonalds l mt nh tuyn dng ln cho nhng ngi tr tui. Tht vy, phn ln(69%) nhn vin c tui nm trong khong t 14-18 tui, mc d gn 20% l ngi c tui t 19 ti 21. Khong 80% cc nh qun l nh hng u bt u lm vic viMcDonalds v tr nhn vin v 86% nhng nh qun l ny c tui t 17 ti 30 tui

m bo nh hng McDonalds cung cp mt mi trng lm vic h tr cho cc camkt v hc tp ca nhng ngi tr tui, McDonalds c mt t chc mang tn l :Chnh Sch Tuyn Dng Sinh Vin c Trch Nhim1. Cc sinh vin tr thng s lmvic khng qu hai ca mi tun trong thi gian di v trong trng hp sinh vin t 17tui hoc nh hn, h s khng phi lm vic ngoi 11:00 ti hoc trc 5:00 sng bt kngy no trong tun. y l mt chnh sch bt buc cho tt c cc nh hng thuc shu ca McDonalds v cng l li ngh mnh m cho cc nh hng nhng quynca McDonalds lm theo. Trong cc quc gia ni m lut php c th thay th cchnh sch ny, v d nh Queensland, th mi ngi s u tin tun theo lut php.

1Responsible Sutudent Employment Policy

2007 2008 2009 2010 2011Tng dn s 21,072,452 21,498,540 21,951,736 22,328,847 22,319,066Nam 10,475,527 10,696,123 10,930,363 11,117,104 11,102,905

N 10,596,925 10,802,417 11,021,373 11,211,743 11,216,161


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Cng ngh c sn thng bo cho ngi gim st hoc ngi qun l nu mt thnhvin ang lm vic khong thi gian khng thch hp cho h. Trong nhng trng hpny, bn nhn quyn ca McDonalds cng c th nhn c mt tin nhn SMS thng

bo ch . Cng ngh ny cng c s dng h tr cho nh qun l xc nh khi

no th nhn vin cn phi ngh ngi.

Bng : D liu hnh thp v cu trc lao ng ca c nm 1990 v nm 2010 theo tui v gii tnh.

Ngun :http://www.abs.gov.au/Ausstats/[email protected]/mf/3201.0

Bng sau cho ta thy c cu lao ng theo tui nm 2010 v nm 2015
http://www.abs.gov.au/Ausstats/[email protected]/mf/3201.0http://www.abs.gov.au/Ausstats/[email protected]/mf/3201.0http://www.abs.gov.au/Ausstats/[email protected]/mf/3201.0http://www.abs.gov.au/Ausstats/[email protected]/mf/3201.0


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McDonalds c c khong 85,000 nhn vin v khong 70% trong sny c tui t14-18 tui v 20% nhn vin c tui t 19-21 tui. iu ny cho thy c khong76,500 ngi lm vic ti c c tui dao ng trong khong 14-21 tui. Con s ny sosnh vi sngi trong tui lao ng ca c (t 15-64 tui) l 14,856,250 trong nm2010, chim t l khong 0,5%. Con s ny kh nh, khng cho thy c nhiu iu vtm nh hng ca McDonalds ln lc lng lao ng c. Tuy nhin, khi so snh con

s 76,500 ngi so vi 1,184,000 ngi trong lc lng lao ng c cng tui t 14-21 tui ca c, t lny tng ln gp 13 ln l 6.5%. Vi lc lng nhn vin t 14-21 tui chim 90% lng nhn vin McDonalds v chim 6.5% sngi lao ng trnton nc c c cng tui. iu ny cho thy rng, McDonalds l mt trong nhngnh tuyn dng lao ng thnh cng trong vic thu ht c kh nhiu nhn vin tr tui.


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Bng : slng lao ng phn theo tng tui v gii tnh cho nm 2011 ca c

Ngun:http://www.abs.gov.au/websitedbs/d3310114.nsf/home/Population%20Pyramid%20-%20Australia

Cu 4 :McDonalds l ngi tin phong trong vic o to v pht trin, cng nh tora mi trng nghnghip an ton v khe mnh (Occupational health and safety)

1)o to v pht trinChng trnh o to ca McDonaldsc cng nhn trong tt c cc lnh vc bi so to cc knng sng quan trng, s gip nhn vin ca h c thng dng cc knng sng ny trn con ng s nghip ca mnh. McDonald c chng nhn lmt t chc o to Registered Training Organization trong hn 10 nm, iu ny gipMcDonalds c th pht hin ra nhng con ngi ti nng cng nh tim nng bng cchcung cp kha hun luyn thc tp sinh v cc bng cp c cng nhn trn ton lnhthnc c.


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Mi nm, McDonalds b ra khong hn 40 triu $ trong vic o to ngi qun l nhhng v nhn vin ca cng ty. Trong :

Khong $ 21 triu l chi tiu hng nm vo to nhn vin, k c thi gian caging vin v hc vin

Hn $ 16 triu c chi tiu hng nm cho vic o to cc nh qun l. Chi ph ca McDonalds c cung cp cho tr schnh trong vic cung cp dch v

o to vt qu $ 3.5 triu mi nm.

Hn $ 840.000 c hoch nh ngn sch hng nm cho cc chng trnh phttrin nhn vin lm vic trong cng ty.

Trong cuc kho st Kin Nhn Vin Trn Ton Quc Gia (National Crew Opinion)91% nhn vin ng tnh rng h nhn c s h trv hun luyn v cc thng tin ihi thc hin cng vic c tt, v 80% cc nh qun tr cao cp bo co rng h c

h trnhn vin ca mnh bng cch cung cp nhng hnh ng gim st, nhng chngtrnh tho lun pht trin v t chc cc kha hun luyn.

Chng trnh o to ca McDonalds c cng nhn rng ri bi s pht trin knngu bt ngun t cng vic n gin nht. Bng chng cho vic ny chnh l hu nh ccqun tr cao cp ca nh hng u bt u l nhn vin.

2)An ton v sc khe lao ngMcDonalds tun thquy nh php lut ca OH&S trong mi tiu bang v lnh th

pht trin mt mi trng lm vic an ton v lnh mnh, v cng gip lc lng laong ca h c c mt sc khe v mi trng an ton . Nhng iu thc t mMcDonalds thc hin v OH&S bao gm :

Khuyn khch mi ngi ch v bo co v cc mi nguy him. Hcng cyu cu trong vic tm ra cc gii php ci thin sc khe v mc an ton.

Cuc hp gia Safety Manager ( Gim c Bo m v tnh An Ton) trong minh hng m hm trch, phi kt hp vi Workplace Safety Program

Tt c cc hot ng o to v pht trin phi bo m s an ton v v vy tt ccc nhn vin c c mi trng hun luyn tt hn trong mt h thng lm vic c tri ro

Sra i ca Safety Committee (y Ban An Ton) trong mi ni lm vic kthp vi lut l ca OH&S. Mi y ban bao gm nhn vin v cc nh qun l. Cc yban ny tin hnh kim tra mc an ton trong cc nh hng, ng thi cng t chc


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cc cuc hp thng xuyn tho lun v cc vn an ton v k hoch thc hin t c sc khe v an ton ti ni lm vic.

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