caveat emptor: academic software and user experience
DESCRIPTION
The role of programming in academic research is diverse, ranging from short experimental scripts to large-scale applications serving as a independent research outputs. Regardless of scale, user experience (UX) is often given a low priority. Researchers commonly develop software for themselves, and if it is released publicly, the code is provided “as is” with little thought given to the experience of the end user. Another scenario is the institutional “flagship project” involving software arising from years of development, with a proportionate user and developer community. In these cases basic details of user experience are also often neglected, and the assumption is made that other researcher-users will “make it work”. If software and its surrounding ecosystem do not provide good user experience, it will ultimately be less widely adopted and the productivity of users will be encumbered. This translates into less effective research with lower impact. In this talk I will discuss the state of the art in user experience design, and suggest ways in which the UX of academic software can be improved.TRANSCRIPT
Thoughts on academic software & user experience...
Jamie Bullock
Caveat Emptor
Wednesday, 26 June 13
@jamiebullock
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Software for Musicians
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User Experience
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“User experience encompasses all aspects of the end-user's interaction
with the company, its services, and its products”
— Don Norman
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Two types of software...
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Software for Other People
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Experiences for People
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No-one wants to use software
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What do users want?
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USER EXPERIENCE
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I’m a researcher...
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Software mediates research
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Experience di!erentiates
research
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IMPACT
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Measuring experience
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Case Study
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Final thoughts...
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Thank You!
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CreditsUmbrella image by Dan Willis http://www.dswillis.com
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