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    Module 5 –  CBAP ®

    Enterprise Analysis

    Enterprise Analysis

    CBAP® is a registered certification mark owned by International Institute of Business Analysis.

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    Topics to be covered are:

    Business Needs

    Company Capabilities Analysis

    Solution Scope

    Risk Analysis

    SWOT Analysis Economic Feasibility Analysis

    • Future Value

    • Present Value

    Determining Solutions Approach

    Defining the Business Case

    Agenda

    Enterprise Analysis

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    What is a business need?

    A business need is a perceived weakness or improvement

    the client sees as vital to achieving the client’s goals and

    objectives.

    Business goals and objectives

    A business goal is the benefit from achieving a specific

    objective.

    Business Needs

    Enterprise Analysis

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    “Smart”

    It is an acronym used to define the parameters of a solution.

    Techniques for defining the business need.

    Elicitation of consensus from SMEs and domain

    stakeholders.

    Stakeholders

    There are many types of stakeholders and the stakeholder

    analysis helps to identify roles and responsibilities.

    Business Needs (contd.)

    Enterprise Analysis

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    Company Capabilities Analysis

    Enterprise Analysis

    Current capabilities analysis

    Does the company have the human and material assets to

    meet the need requirements?

    Capabilities gap analysis

    The technique used to determine company capabilities Requirements management

    Whenever requirements are changed, they need to be

    updated in the requirements list and requirements package,

    for validation by stakeholders.

    SWOT analysis

    The primary tool for analyzing an existing or proposed

    scenario, or solution.

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    Business need

    Requirements list

    Solution assessment

    Enterprise architecture

    Company capability (GAP)

    analysis

    Determine solution approach

    Define solution scope

    Prioritize requirements

    Verify requirements

    Requirements managementand communication

    Company Capabilities Analysis Diagram

    Enterprise Analysis

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    Pre-elicitation solution scope

    The starting point for building the solution scope.

    Solution Scope

    Enterprise Analysis

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    Assumptions and constraints

    Validation of assumptions and constraints is a priority

    before building solutions and requirements.

    Techniques for determining the solution approach

    Objective measurements are not always the best way to

    define a solution approach.

    Solution Scope (contd.)

    Enterprise Analysis

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    Risk tolerance

    The best solution may carry excessive risk for the company.

    Risk assessment techniques

    There are many ways to assess risk but stakeholder and

    SME input is essential to understand the subtleties of risk

    and risk tolerance of the sponsor.

    Risk Analysis

    Enterprise Analysis

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    Fishbone Diagram for Risk Analysis

    Enterprise Analysis

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    Advantages

    SWOT is a very popular analysis tool.

    Disadvantages

    There are some disadvantages of the SWOT technique.

    StrengthsWhat are the company’s competitive advantages?

    Weaknesses

    What are the areas of greatest concern?

    Opportunities

    What needs to be done to take advantage of the opportunities? Threats

    What are the greatest threats for the company’s survival?

    SWOT Analysis

    Enterprise Analysis

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    Constantly morphing

    As the analysis process progresses, the need-requirement-

    solution chain can change.

    Focus on methodology

    A disciplined approach to how changes to the solution scope

    must be followed. Stakeholder impact

    There are different levels of impact that solutions have on

    stakeholders.

    Solutions must be clearly defined and validated

    Clear consistent communications about solution design andimplementation are important for success.

    Solution Scope Approach

    Enterprise Analysis

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    Business need

    Organizational process

    assets (OPAs)

    Required capabilities

    Determining

    solution

    approach

    Brainstorming

    Benchmarking

    SWOT

    Economic feasibility

    Solution

    approach

    Define

    solution

    scope

    Validate

    solution

    scope

    Solution Scope Approach Diagram

    Enterprise Analysis

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    Estimated future value of a solution investment

    What will today’s investment be worth in the future?

    • FV = PV * (1+i)ᴺ

    • $250,000* (1+.06)³

    • $297,754

    Economic Feasibility Analysis – Future Value

    Enterprise Analysis

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    Estimated present value of an estimated future value of a

    solution investment

    What amount of investment today will be needed to yield

    a future amount?

    • PV=FV/(1+i)ᴺ

    • PV=$500,000/ (1+.06)³·⁵

    •PV=$407,755

    Economic Feasibility Analysis – Present Value

    Enterprise Analysis

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    Return on investment

    What will be the annual percentage return on the investment?

    • Return-Investment/Investment x100

    $92,245/$407,755= 22.6%/3yrs= 7.5% average per year

    ROI.

    Return on Investment (ROI)

    Enterprise Analysis

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    Investment breakeven (payback)

    Given a certain annual rate of return, how long will it take to payback

    the total investment amount?

    • $92,245 return in 3 years (excluding the 6 months for installation)

    • $92.245/ 3 years= $30,748 return per year.

    • $407,755 investment/$30,748= 14 years to payback the investment.

    No real financial benefits for 14 years. Moreover, there is theopportunity costs of not using the investment funds for other

    higher yielding investments.

    Investment Breakeven

    Enterprise Analysis

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    The business case provides the justification for the project. Thenarrative needs to cover the following points:

    Identify assumptions

    • Are the assumptions credible and developed through

    consensus?

    Define measurable evaluation criteria• What are the benchmarks for success?

    Business value

    • What are the net benefits of solution for the company?

    Benefit dependencies

    What are the risks and other variables that can affect thedesired outcome?

    Compare the business case to the opportunity costs

    • What might be a better use of resources other than the project?

    Business Case

    Enterprise Analysis

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    In this module we learned: A business need is a perceived weakness or improvement, the client sees

    as vital for achieving the client’s goals and objectives.

    Company capabilities analysis is the technique used to determine company

    capabilities.

    The solution scope is a documented and detailed strategy of how the

    solutions to the needs will be designed, measured, and implemented. Risk analysis is made up of validating the assumptions and constraints on

    the solution scope as well as the consensus risks from stakeholders and

    SMEs.

    SWOT analysis is one of the most versatile and useful tools in helping to

    define risks and problems. Economic feasibility analysis is done to ensure the cost-benefits, the ROI,

    and the promised deliverables are within the project constraints.

    Then the solution approach is determined.

    The business case provides the justification for the project.

    Summary

    Enterprise Analysis

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    Quiz – 1

    In what ways are costs important during defining business case?

    a) Estimates are needed to be made of capital expenditures for the

    new investment

    b) Estimates are needed to be made of costs of developing and

    implementing the change.c) Estimates are needed to be made of the opportunity costs of not

    investing in other options

    d) Estimates are needed to be made of costs of non-financial nature

    Enterprise Analysis

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    Quiz – 1

    In what ways are costs important during defining business case?

    a) Estimates are needed to be made of capital expenditures for the

    new investment

    b) Estimates are needed to be made of costs of developing and

    implementing the change.

    c) Estimates are needed to be made of the opportunity costs of notinvesting in other options

    d) Estimates are needed to be made of costs of non-financial nature

    Answer: d. Estimates are needed to be made of costs of non-financial

    nature.Explanation: This one is an element of assessing the benefits during

    business case creation. it is important to ensure that non-financial costs

    (including opportunity cost) and benefits during business case creation.

    Enterprise Analysis

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    Quiz – 2

    Which of the following terms is defined as set of changes to the current

    state of an organization that are made in order to enable that

    organization to meet a business need, solve a problem, or take

    advantage of an opportunity?a) Solution

    b) Domain

    c) Requirement

    d) Project

    Enterprise Analysis

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    Quiz – 2

    Which of the following terms is defined as set of changes to the current

    state of an organization that are made in order to enable that

    organization to meet a business need, solve a problem, or take

    advantage of an opportunity?a) Solution

    b) Domain

    c) Requirement

    d) Project

    Answer: a. Solution.

    Explanation: BABOK definition of solution.

    Enterprise Analysis

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    Quiz – 3

    Who among the following is likely to be responsible or participate

    during preparing of the business architecture, feasibility studies, and

    business cases?

    a) Security administrator

    b) Business Analyst

    c) Project leaderd) Developer

    Enterprise Analysis

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    Quiz – 3

    Who among the following is likely to be responsible or participate

    during preparing of the business architecture, feasibility studies, and

    business cases?

    a) Security administrator

    b) Business Analyst

    c) Project leaderd) Developer

    Answer: b. Business Analyst.

    Explanation: The business analyst is responsible for or likely to

    participate actively during preparing the business architecture,

    feasibility studies, and the business case.

    Enterprise Analysis

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    Quiz – 4

    Which one of the following diagrams visualizes the result of the root

    cause analysis study?

    a) State diagrams

    b) Tornado diagrams

    c) Cause and effect diagrams

    d) Activity diagrams

    Enterprise Analysis

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    Quiz – 4

    Which one of the following diagrams visualizes the result of the root

    cause analysis study?

    a) State diagrams

    b) Tornado diagrams

    c) Cause and effect diagrams

    d) Activity diagrams

    Answer: c. Cause and effect diagrams.

    Explanation: Developing diagrams help to visualize and communicate

    the cause and effect of solution and its results.

    Enterprise Analysis

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    Quiz – 5

    Which of the following can be used in the root cause analysis?

    a) Gantt chart

    b) Pareto chart

    c) Fishbone diagram

    d) Data-flow diagram

    Enterprise Analysis

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    Quiz – 5

    Which of the following can be used in the root cause analysis?

    a) Gantt chart

    b) Pareto chart

    c) Fishbone diagram

    d) Data-flow diagram

    Answer: c. Fishbone diagram.

    Explanation: The diagram is used to trace all possible factors related to a

    problem or risk. It is used as a brainstorming tool as well as part of the

    Risk analysis.

    Enterprise Analysis

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    Quiz – 6

    What is meant by a quantifiable level of an indicator that an organization

    uses to measure progress?

    a) Goal

    b) Evaluation criteria

    c) Indicator

    d) Metric

    Enterprise Analysis

    E t i A l i

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    Quiz – 6

    What is meant by a quantifiable level of an indicator that an organization

    uses to measure progress?

    a) Goal

    b) Evaluation criteria

    c) Indicator

    d) Metric

    Answer: d. Metric.

    Explanation: Metric is a quantifiable level of an indicator that an

    organization uses to measure progress.

    Enterprise Analysis

    E t i A l i

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    Quiz – 7

    Which of the following is the process of defining and analyzing the

    dangers to individuals, businesses, and government agencies posed by

    potential natural and human-caused adverse events?

    a) Risk management

    b) Risk elicitation

    c) Risk analysis

    d) Risk communication

    Enterprise Analysis

    E t i A l i

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    Quiz – 7

    Which of the following is the process of defining and analyzing thedangers to individuals, businesses, and government agencies posed by

    potential natural and human-caused adverse events?

    a) Risk management

    b) Risk elicitation

    c) Risk analysisd) Risk communication

    Answer: c. Risk analysis.

    Explanation: The risk analysis process uses brainstorming, statistical

    analysis, and other tools in an attempt to define the most probable risks

    and related action plans.

    Enterprise Analysis

    Enterprise Analysis

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    Quiz – 8

    Which of the following techniques is used to validate whether the solution

    meets original business needs and objectives of the customer?

    a) Technology assessment

    b) Verification process

    c) Root cause analysisd) Acceptance and Evaluation criteria definition

    Enterprise Analysis

    Enterprise Analysis

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    Quiz – 8

    Which of the following techniques is used to validate whether the solution

    meets original business needs and objectives of the customer?

    a) Technology assessment

    b) Verification process

    c) Root cause analysis

    d) Acceptance and Evaluation criteria definition

    Answer: d. Acceptance and Evaluation criteria definition.

    Explanation: Acceptance and evaluation criteria is used to validate

    whether the solution meets business needs or not.

    Enterprise Analysis

    Enterprise Analysis

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    Quiz – 9

    Which of the following compares two or more systems, states, services,

    products, or things to determine the best viable choice?

    a) Risk identification

    b) Cost-benefit analysis

    c) Risk analysis

    d) Benchmarking

    Enterprise Analysis

    Enterprise Analysis

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    Quiz – 9

    Which of the following compares two or more systems, states, services,

    products, or things to determine the best viable choice?

    a) Risk identification

    b) Cost-benefit analysis

    c) Risk analysis

    d) Benchmarking

    Answer: d. Benchmarking.

    Explanation: Benchmarking establishes a measureable state, and compares

    the like variables over time to see how exogenous events affect thecomparative benchmarking.

    Enterprise Analysis

    Enterprise Analysis

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    Thank You

    Enterprise Analysis