cbap module 07 v1

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    Module 7 – CBAP ®

    Solution Assessment and Validation

    Solution Assessment and Validation

    CBAP® is a registered certification mark owned by International Institute of Business Analysis.

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    Topics to be covered are:

    Assess Proposed Solution

    Allocate Requirements

    Assess Organizational Readiness

    Define Transition Requirements

    Validate the Solution

    Evaluate Solution Performance

    Agenda

    Solution Assessment and Validation

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    Assess the proposed solution:

    • Does the solution provide the business value?

    • Inputs: Assumptions and constraints, prioritized and approved

    requirements, solution options

    • Techniques: Acceptance of criteria, decision analysis, vendor

    assessment

    • Output: Assessment of proposed solutions

    Assess Proposed Solution

    Solution Assessment and Validation

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    Assumptions and constraints

    Prioritized and approved requirements

    Solution option(s)

    Assessment of solution

    Solution selection

    Assess Proposed Solution – Input-Output

    Solution Assessment and Validation

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    Allocate requirements:

    • Maximize business value of the solutions

    • Inputs: Prioritized and approved requirements, designed solution,

    solution scope

    • Techniques: Evaluation criteria, functional decomposition, decision

    analysis, process modeling, scenario, and case studies

    • Output: Allocated requirements

    Allocate Requirements

    Solution Assessment and Validation

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    Assess organizational readiness:

    • Is the current company organization ready to make effective use of

    the new solution?

    • Inputs: Enterprise architecture, solution scope, designed solution,

    stakeholder concerns

    • Techniques: Review of implementation plans, organizational

    modeling, SWOT analysis, and force field analysis

    • Output: Organizational readiness assessment

    Assess Organizational Readiness

    Solution Assessment and Validation

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    Babok ® Guide

    Force Field Analysis

    Solution Assessment and Validation

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    What is transition requirements?

    • Phasing in the solution

    • Inputs: Operational readiness assessment, requirements, solution

    deployed, solution designed, implementation schedule

    • Techniques: Business rules analysis, data or process flow diagrams,

    data modeling, and stakeholder analysis• Outputs: Transition requirements

    Define Transition Requirements

    Solution Assessment and Validation

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    Transition Requirements – Input-Output Diagram

    Organizational readiness assessment

    Stated requirements

    Deployed solution

    Designed solution

    Define transition requirements

    Prioritize requirements

    Verify requirements

    Requirements management and communication

    Solution Assessment and Validation

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    Validate the Solution

    The process of validating the solution

    • Does the delivered solution meet the business need?

    • Input: Solution scope, prioritized requirements

    • Techniques: Acceptance and evaluation criteria definition, problem

    tracking, root cause analysis

    Output: Identified defects, mitigating actions, solution validationassessment

    Solution Assessment and Validation

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    Validate Solution – Input-Output Diagram

    Prioritized and validated requirements

    Designed solution scope

    Validate the solutions

    Identified defects

    Evaluate and mitigate defects

    Solution implementation

    Solution Assessment and Validation

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    Evaluate Solution Performance

    Evaluate solution performance

    • How is a solution functioning after implementation?

    • Inputs: Deployed solution, business requirements, solution

    performance metrics, identified defects

    • Techniques: Observation, survey/questionnaire, focus groups,

    decision analysis• Output: Solution performance assessment

    Solution Assessment and Validation

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    Evaluate Solution Performance – Input-Output Diagram

    Business requirements

    Deployed solution

    Solution performance metrics

    Identified defects

    Evaluate solution performance

    Solution evaluation report

    Solution Assessment and Validation

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    Summary

    In this module we learned: The business analyst team will normally employ tasks to execute in the

    solution and assessment knowledge area.

    The tasks start with assessing the proposed solution.

    The second task was assessing the proper allocation of requirements.

    The third task was to assess organizational readiness to implement thesolution.

    The fourth task is defining transition requirements.

    The fifth task is the validation of the solution which reviews the solution

    scope and prioritized requirements.

    The sixth and final task is the evaluation of the solution performance.

    Solution Assessment and Validation

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    Quiz – 1

    Which of the following techniques helps in evaluating the merits and

    demerits of each significant change according to the solution?

    a) Decision analysis

    b) Business rules analysis

    c) Force field analysis

    d) SWOT analysis

    Solution Assessment and Validation

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    Quiz – 1

    Answer: c. Force field analysis

    Explanation: Force field analysis is a technique related with assessing

    organizational change readiness relative to deploying a new solution. It helps in

    evaluating the pros and cons of each significant change according to the solution.

    Force field analysis graphically describes the positive and negative forces that

    support or oppose a specific change. It includes the following steps: Identify the

    forces that are for or against the change; Depict the forces on each side of the

    line; and Estimate the strength of each force.

    Solution Assessment and Validation

    Which of the following techniques helps in evaluating the merits and demerits of

    each significant change according to the solution?

    a) Decision analysis

    b) Business rules analysis

    c) Force field analysisd) SWOT analysis

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    Quiz – 2

    While allocating requirements to solution, which one of the following is

    not a possible solution component?

    a) Business policies and business rules

    b) People who operate and maintain the solution, including their job

    functions and ▶▶responsibilities

    c) Software applications and application components used in the

    solution

    d) Defect matrix

    Solution Assessment and Validation

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    Quiz – 2

    While allocating requirements to solution, which one of the following is

    not a possible solution component?

    a) Business policies and business rules

    b) People who operate and maintain the solution, including their job

    functions and ▶▶responsibilitiesc) Software applications and application components used in the

    solution

    d) Defect matrix

    Answer: d. Defect matrixExplanation: Defect matrix is not a valid solution component during

    allocation of requirements.

    Solution Assessment and Validation

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    Quiz – 3

    Which of the following is an output of Stakeholder analysis?

    a) Stakeholder RACI matrix, and onion diagram

    b) Stakeholder list, roles, and responsibilities

    c) Stakeholder summary matrix, and chart

    d) Stakeholder roles and responsibilities

    Solution Assessment and Validation

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    Which of the following is an output of Stakeholder analysis?

    a) Stakeholder RACI matrix, and onion diagram

    b) Stakeholder list, roles, and responsibilities

    c) Stakeholder summary matrix, and chart

    d) Stakeholder roles and responsibilities

    Quiz – 3

    Answer: b. Stakeholder list, roles, and responsibilities

    Explanation: The stakeholder analysis is done to help identify the best

    stakeholder fit for certain roles and responsibilities as the analysis processdevelops.

    Solution Assessment and Validation

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    Quiz – 4

     ____ is the degree to which a set of inherent characteristics of the

    solution fulfills requirements.

    a) Regulation

    b) Quality

    c) Scope

    d) Project phase

    Solution Assessment and Validation

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    Quiz – 4

     ____ is the degree to which a set of inherent characteristics of the

    solution fulfills requirements.

    a) Regulation

    b) Quality

    c) Scope

    d) Project phase

    Answer: b. Quality

    Explanation: A requirement which has simple and efficient elements that

    lend itself well to a high probability of the desired outcome is said to have

    high quality.

    Solution Assessment and Validation

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    Quiz – 5

    When assessing a solution or solution options, a Business Analyst must

    also consider ________________________ to ensure that the most

    significant requirements are acknowledged and implemented.

    a) Concise requirementsb) Prioritized requirements

    c) Stakeholder requirements

    d) Validating solution performance

    Solution Assessment and Validation

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    Quiz – 5

    Answer: b. Prioritized requirements.Explanation: Prioritized requirements are the most important

    requirements which should be the first to be recognized and

    implemented.

    Solution Assessment and Validation

    When assessing a solution or solution options, a Business Analyst must

    also consider ________________________ to ensure that the most

    significant requirements are acknowledged and implemented.

    a) Concise requirementsb) Prioritized requirements

    c) Stakeholder requirements

    d) Validating solution performance

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    Thank You

    Solution Assessment and Validation