cbi health group how to deliver manager development modules: a facilitator guide
TRANSCRIPT
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CBI Health Group
How to Deliver Manager Development Modules:
A Facilitator Guide
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Objectives
Understand the role of the facilitator
Identify the different learning styles of participants
Be able to prepare and plan the delivery of a module
Carry out content delivery, oversee group activities, and develop action plans in collaboration with participants during sessions
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1 - Function of Facilitator Guide and
Manager Development Modules
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1 - Function of Facilitator Guide and
Manager Development Modules
1. To remind (and inform) managers of best practices
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1 - Function of Facilitator Guide and
Manager Development Modules
1. To remind (and inform) managers of best practices
2. To provide opportunities to discuss and engage with the content
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1 - Function of Facilitator Guide and
Manager Development Modules
1. To remind (and inform) managers of best practices
2. To provide opportunities to discuss and engage with the content
3. To design action plans aimed at meeting the objectives of each module
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2 - The Facilitator
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2 - The Facilitator
A. Roles
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2 - The Facilitator
A. Roles
B. Characteristics
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2 - The Facilitator
A. Roles
B. Characteristics
• Expertise
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2 - The Facilitator
A. Roles
B. Characteristics
• Expertise• Empathy
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2 - The Facilitator
A. Roles
B. Characteristics
• Expertise• Empathy• Enthusiasm
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2 - The Facilitator
A. Roles
B. Characteristics
• Expertise• Empathy• Enthusiasm• Clarity
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3 - The Learner
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3 - The Learner
A. Accountability
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3 - The Learner
B. Adult Education Principles
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3 - The Learner
B. Adult Education Principles
• Motivation
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3 - The Learner
B. Adult Education Principles
• Motivation
• Self-concept
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3 - The Learner
B. Adult Education Principles
• Motivation
• Self-concept
• Prior experience
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3 - The Learner
B. Adult Education Principles
• Motivation
• Self-concept
• Prior experience
• Orientation to learning
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3 - The Learner
C. Learning Styles
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4 - Class Preparation
A. Anxiety
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4 - Class Preparation
A. Preparation
• Read through the course content
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4 - Class Preparation
A. Preparation
• Read through the course content
• Determine section priorities
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4 - Class Preparation
A. Preparation
• Read through the course content
• Determine section priorities
• Recall personally meaningful experiences
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4 - Class Preparation
A. Preparation
• Read through the course content
• Determine section priorities
• Recall personally meaningful experiences
• Select group activities
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5 – Material Presentation
A. Make it fun!
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5 – Material Presentation
B. The Lecture
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5 – Material Presentation
Strategies to gain learner interest right off the bat
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5 – Material Presentation
Strategies to gain learner interest right off the bat
Introductory exercise
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5 – Material Presentation
Strategies to gain learner interest right off the bat
Introductory exercise
Leadoff story
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5 – Material Presentation
Strategies to gain learner interest right off the bat
Introductory exercise
Leadoff story
Initial case problem
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5 – Material Presentation
Strategies to gain learner interest right off the bat
Introductory exercise
Leadoff story
Initial case problem
Test questions
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5 – Material Presentation
Strategies to maximize involvement during the lecture
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5 – Material Presentation
Strategies to maximize involvement during the lecture
Listening role
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5 – Material Presentation
Strategies to maximize involvement during the lecture
Listening role
Illuminating exercise
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5 – Material Presentation
Strategies to maximize involvement during the lecture
Listening role
Illuminating exercise
Spot challenge
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5 – Material Presentation
Strategies to maximize retention AFTER the lecture
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5 – Material Presentation
Strategies to maximize retention AFTER the lecture
Press conference
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5 – Material Presentation
Strategies to maximize retention AFTER the lecture
Press conference
Participant review
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5 – Material Presentation
Strategies to maximize retention AFTER the lecture
Press conference
Participant review
Post-lecture case problem
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5 – Material Presentation
C. Activities as replacement for lectures
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5 – Material Presentation
C. Activities as replacement for lectures
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5 – Material Presentation
C. Activities as replacement for lectures
• Demonstration
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5 – Material Presentation
C. Activities as replacement for lectures
• Demonstration• Case study
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5 – Material Presentation
C. Activities as replacement for lectures
• Demonstration• Case study• Guided teaching
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5 – Material Presentation
C. Activities as replacement for lectures
• Demonstration• Case study• Guided teaching• Group inquiry
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5 – Material Presentation
C. Activities as replacement for lectures
• Demonstration• Case study• Guided teaching• Group inquiry• Information search
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5 – Material Presentation
C. Activities as replacement for lectures
• Demonstration• Case study• Guided teaching• Group inquiry• Information search• Study group
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5 – Material Presentation
C. Activities as replacement for lectures
• Demonstration• Case study• Guided teaching• Group inquiry• Information search• Study group• Jigsaw learning
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5 – Material Presentation
C. Activities as replacement for lectures
• Demonstration• Case study• Guided teaching• Group inquiry• Information search• Study group• Jigsaw learning• Tournament learning
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5 – Material Presentation
D. Experiential Learning Activities
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5 – Material Presentation
D. Experiential Learning Activities
• Activity Design Ingredients
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5 – Material Presentation
D. Experiential Learning Activities
• Activity Design Ingredients
• Activity Types
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5 – Material Presentation
D. Experiential Learning Activities
• Activity Design Ingredients
• Activity Types
– Role Playing
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5 – Material Presentation
D. Experiential Learning Activities
• Activity Design Ingredients
• Activity Types
– Role Playing– Games
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5 – Material Presentation
D. Experiential Learning Activities
• Activity Design Ingredients
• Activity Types
– Role Playing– Games– Writing Tasks
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5 – Material Presentation
D. Experiential Learning Activities
• Activity Design Ingredients
• Activity Types
– Role Playing– Games– Writing Tasks– Discussions
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6 – Action Planning
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6 – Action Planning
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7 – Learning outside the classroom
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8 – Course evaluations/feedback
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9 – Final Comments