cbm session 7 new tech in trg

8/6/2019 CBM Session 7 New Tech in Trg

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E-learning and Use ofTechnology in Training


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Technologies Influence on Training and

Learning New technologies have made it possible to:

Reduce the costs associated with delivering training

Increase the effectiveness of the learning

environmentHelp training contribute to business goals

New technologies include:Multimedia

Distance learning

Expert systemsElectronic support systems

Training software applications


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Technology has made several benefits

possible:

Employees can gain control over whenand where they receive training.

Employees can access knowledge andexpert systems on an as-needed basis.

Employees can choose the type ofmedia (print, sound, video) they wantto use in a training program.


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Technology has made several benefits

possible: (continued)

Course enrollment, testing, andtraining records can be handled

electronically, reducing the paperworkand time needed for administrativeactivities.

Employees accomplishments in

training in progress can be monitored.


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Technology allows digital collaboration

to occur: Digital collaborationDigital collaboration refers to the use

of technology to enhance and extendemployees abilities to work togetherregardless of their geographic proximity.

Digital collaboration includes:Electronic messaging systems

Electronic meeting systems

Online communities of learning


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Impact of new technology on the

learning environment: Prior to the introduction of new technology:Learning was a very linear process.

Instructors presented information to the learners.

Practice and applications occurred after instruction.

Instructor/trainer and learner were only ones involved.

Communication was one way from instructor totrainee.

Trainee played passive role in learning.


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learning environment: (continued)

Technology has allowed learning to becomea more dynamic process.

The learning environment has expanded to include

greater interaction between learners and thetraining content.

There is greater interaction between learners andthe instructor.

Instruction is primarily delivered to the learnersonline using the internet.

Instructor is more of a coach and resource person.


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learning environment: (continued)Learning occurs through:

communicating with other learners

working on virtual team projects

exchanging ideas interacting with experts

discovering ideas and applications usinghyperlinks

Experts and resource materials are part of thelearning environment.


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Multimedia Training Multimedia trainingMultimedia training combines

audiovisual training methods withcomputer-based training.

These programs integrate text, graphics,animation, audio, and video.

Because this training is computer-based,

the trainee can interact with the content. Can be delivered using the Internet or

intranets.


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Advantages and Disadvantages of

Multimedia Training:AdvantagesAdvantages

Self-paced

Interactive

Consistency of content Consistency of delivery

Unlimited geographicaccessibility

Immediate feedback

Built-in guidance system Appeals to multiple senses

Can test and certifymastery

DisadvantagesDisadvantages

Expensive to develop

Ineffective for certaintraining content

Trainee anxiety with usingtechnology

Difficult to quickly update

Lack of agreement oneffectiveness


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Computer-Based Training

ComputerComputer--based training (CBT)based training (CBT) isan interactive training experience in

which:The computer provides the learningstimulus,

The trainee must respond, and

The computer analyzes the responses andprovides feedback to the trainee


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Computer-Based Training:

CD-ROM, DVD, Laser Disc A personal computer enables animation,

video clips, and graphics to be integratedinto a training session.

The user can interact with the trainingmaterial through using a joystick or

touch-screen monitor.


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Computer-Based Training:

Interactive Video Interactive videoInteractive video combines the

advantages of video and computer-basedinstruction.

Instruction is provided one-on-one totrainees via a monitor connected to akeyboard.

Trainees use the keyboard or touch themonitor to interact with the program.

It is used to teach technical proceduresand interpersonal skills.


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Computer-Based Training:The Internetor Web-BasedTraining and E-

learning

InternetInternet--based trainingbased training refers to trainingthat is delivered on public or privatecomputer networks and is displayed by a

Web browser.

IntranetIntranet--based trainingbased training refers to trainingdelivered using the companys owncomputer network.

The training programs are accessible only to thecompanys employees, not to the general public.


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The Internetor Web-BasedTraining and E-learning

(continued)

EE--learninglearning or online learningonline learning refers toinstruction and delivery of training bycomputer online through the Internet or the

Web.

E-learning can include:

Task-based support

Simulation-based training

Distance learning

Learning portals


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(continued)

Characteristics ofee--learninglearning:

Involves electronic networks that enableinformation and instruction to be delivered,

shared, and updated instantly.

Delivered to the trainee using computers withInternet technology.

Focuses on learning solutions that go beyond

traditional training.


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Advantages of E-learning It supports companys business strategy and

objectives.

It is accessible at any time and any place.

The audience can include employees andmanagers as well as vendors, customers, andclients.

Training can be delivered to geographically

dispersed employees. Training can be delivered faster and to more

employees in a shorter period of time.


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Advantages of E-learning (continued)

Updating is easy.

Practice, feedback, objectives, assessment, and

other positive features of a learning environmentcan be built into the program.

Learning is enhanced through use of multiplemedia and trainee interaction.

Paperwork related to training management canbe eliminated.

It can link learners to other content, experts,and peers.


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Tips for Developing Effective Online

Learning Consult with information technology experts

before buying or developing a program.

Online programs should incorporate learningpractices.

To teach interpersonal skills on the Web, getthe learner actively involved.

Give employees time for Web-basedtraining.

Keep Web-based learning events short.


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Tips for Developing Effective Online

Learning (continued)

Design courses for available bandwidth orincrease bandwidth.

Avoid using plug-ins.

Make sure that trainees know the basics.

Allow trainees the opportunity to collaborate.

Consider a combination of Web-based and

face-to-face instruction. Make trainees accountable for completing

courses.


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(continued)

Virtual realityVirtual realityis a computer-basedtechnology that provides trainees with athree-dimensional learning experience.

Trainees move through the simulatedenvironment and interact with itscomponents.

Technology is used to stimulate multiplesenses of the trainee.

Devices relay information from theenvironment to the senses.


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Distance Learning Distance learning is used by geographically

dispersed companies to provide informationabout new products, policies, procedures, andskills training and expert lectures to fieldlocations.

Features two-way communications betweenpeople.

Involves two types of technology:

Teleconferencing

Individualized, personal-computer-based training

cbm session 7 new tech in trg

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