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Page 1: CCTV Fire Intruder PA Digital Media Voice & Data€¦ · Form data (and signature) returned to Operations Centre. Publish. Some of our satisfied clients. Doug Stuart West Coast Trains

� Access Control � CCTV � Fire � Intruder � PA � Digital Media � Voice & Data

&

Page 2: CCTV Fire Intruder PA Digital Media Voice & Data€¦ · Form data (and signature) returned to Operations Centre. Publish. Some of our satisfied clients. Doug Stuart West Coast Trains

Contents

3. Introduction to Thompson Group

5. Mission, Vision & Values

6. Health & Safety

7. Commitment to Delivering

Excellence

8. What we do

9. Nationwide Coverage

10. Value Added Project Management

11. Key Sectors

23. Special Projects

24. Service & Maintenance

27. Some of our clients

28. Testimonials

29. Summary

30. Contacts

3 6

7 9

10

11

Page 3: CCTV Fire Intruder PA Digital Media Voice & Data€¦ · Form data (and signature) returned to Operations Centre. Publish. Some of our satisfied clients. Doug Stuart West Coast Trains

The Thompson Group specialise in the

design, installation and maintenance of

integrated access control, CCTV, fire,

intruder, public address and voice & data

systems for organisations across the UK.

We have built our business on our

reputation for delivering the ideal

solution for our clients’ current and

future needs, whilst ensuring the highest

levels of quality and customer service.

Page 4: CCTV Fire Intruder PA Digital Media Voice & Data€¦ · Form data (and signature) returned to Operations Centre. Publish. Some of our satisfied clients. Doug Stuart West Coast Trains

Our understanding

Innovative products

System integration

Through life support

Training and consultancy

Consistent supply

Legacy system integration

Page 5: CCTV Fire Intruder PA Digital Media Voice & Data€¦ · Form data (and signature) returned to Operations Centre. Publish. Some of our satisfied clients. Doug Stuart West Coast Trains

“Our mission is to always deliver excellence throughout all

operations of the business and to achieve the highest levels of

customer satisfaction, through the delivery of client focused and

market leading solutions.”

“Our vision is to create a world class organisation built on our commitment to

delivering excellence in partnership with our customers.

A vision developed from a platform of integrity, honesty, diversity and reliability.

We aim to provide a service that adds value in every activity and creates long term,

sustainable growth combined with dynamic leadership and management.”

Page 6: CCTV Fire Intruder PA Digital Media Voice & Data€¦ · Form data (and signature) returned to Operations Centre. Publish. Some of our satisfied clients. Doug Stuart West Coast Trains

The management of Thompson Group

regard the promotion and continual

improvement of health and safety

measures as the highest priority for

management and employees at all levels.

Health & Safety

It is part of our ethos of mutual respect

for both management and staff to

ensure the provision of the safest

working conditions achievable; which

in turn feeds into other aspects of our

sustainability and CSR objectives.

Page 7: CCTV Fire Intruder PA Digital Media Voice & Data€¦ · Form data (and signature) returned to Operations Centre. Publish. Some of our satisfied clients. Doug Stuart West Coast Trains

Commitment to

Delivering

Excellence

Everyone at

the Thompson

Group is

Committed to

Delivering

Excellence in

all aspects of

the business.

Page 8: CCTV Fire Intruder PA Digital Media Voice & Data€¦ · Form data (and signature) returned to Operations Centre. Publish. Some of our satisfied clients. Doug Stuart West Coast Trains

What we do

Thompson Group provide integrated security, fire,

communications and life safety solutions including:

Access Control Audio Visual Solutions

CCTV Data Cabling

Digital Signage Disabled Refuge

EAS Tagging Emergency Lighting

Fire Alarm and detection Fire Extinguishers

Intruder Alarms IP Telephony

I.T. Hardware & Peripherals Lone Worker Alarms

Nurse Call Panic Alarms

PA / VA Telecare

Warden Call Wireless Solutions

Service and Maintenance

And MUCH MORE

Page 9: CCTV Fire Intruder PA Digital Media Voice & Data€¦ · Form data (and signature) returned to Operations Centre. Publish. Some of our satisfied clients. Doug Stuart West Coast Trains

Nationwide Coverage

Dedicated UK service teams

Full UK coverage for installation,

service and maintenance

Offices in: Wolverhampton

Leyland

London

Nationwide Coverage

for all disciplines

Page 10: CCTV Fire Intruder PA Digital Media Voice & Data€¦ · Form data (and signature) returned to Operations Centre. Publish. Some of our satisfied clients. Doug Stuart West Coast Trains

Value Added

Project Management

A single point of contact provides continuity, ease of communication, ease of

administration and ongoing accountability – saving money and time.

Thompson Group – your single point of contact

Project Management from concept to creation

Value Chain

Ongoing

Service &

Maintenance

System

Training

Project

HandoverCommissioning

System

Configuration

First

Phase

Install

Concept

Design

Site

Survey

Page 11: CCTV Fire Intruder PA Digital Media Voice & Data€¦ · Form data (and signature) returned to Operations Centre. Publish. Some of our satisfied clients. Doug Stuart West Coast Trains

Key Sectors

Broadcasting

Commercial

Education

Healthcare

Law Enforcement

Manufacturing

Retail

Town Centres

Transport

Page 12: CCTV Fire Intruder PA Digital Media Voice & Data€¦ · Form data (and signature) returned to Operations Centre. Publish. Some of our satisfied clients. Doug Stuart West Coast Trains

Fire Alarms (PPM)

Fire Extinguishers

PA / VA

The Thompson Group

currently maintains all of

the Fire Protection

systems for the BBC across

the South of the Country.

Broadcasting

Page 13: CCTV Fire Intruder PA Digital Media Voice & Data€¦ · Form data (and signature) returned to Operations Centre. Publish. Some of our satisfied clients. Doug Stuart West Coast Trains

Thompson Group have

designed, installed and

maintained a

comprehensive CCTV

system and associated

monitoring for one of the

UK’s leading truck

dealerships for over 10

years.

Commercial

Commercial Vehicle

Maintenance Depots

Page 14: CCTV Fire Intruder PA Digital Media Voice & Data€¦ · Form data (and signature) returned to Operations Centre. Publish. Some of our satisfied clients. Doug Stuart West Coast Trains

Education Education

Universities

Access Control

CCTV

Central Control Room

Fibre Optics

Fire Design & Installation

Induction Loops

Intruder Alarms

PA

Service and Maintenance

Thompson Group have designed,

installed and maintained a host of

integrated solutions for the

University of Wolverhampton

since our inception 15 years ago.

Page 15: CCTV Fire Intruder PA Digital Media Voice & Data€¦ · Form data (and signature) returned to Operations Centre. Publish. Some of our satisfied clients. Doug Stuart West Coast Trains

Education

Colleges

Thompson Group have recently completed

the installation of a comprehensive

integrated security, fire and

communications system for Stoke on Trent

6th Form College, including:

Access Control

CCTV

Central Control Room

Data Cabling

Fire Detection

Induction Loops

Intruder Alarms

Public Address

Page 16: CCTV Fire Intruder PA Digital Media Voice & Data€¦ · Form data (and signature) returned to Operations Centre. Publish. Some of our satisfied clients. Doug Stuart West Coast Trains

Education

Schools

Access Control

CCTV

Data Cabling

Fire Detection

Induction Loops

Intruder Alarms

Public Address

Thompson Group have recently completed

the installation of a comprehensive

integrated security, fire and

communications system for Nottingham

University Samworth Academy including:

Page 17: CCTV Fire Intruder PA Digital Media Voice & Data€¦ · Form data (and signature) returned to Operations Centre. Publish. Some of our satisfied clients. Doug Stuart West Coast Trains

Healthcare

Major Midlands Hospital

Design, build and installation of:

Fully integrated

Central Control Hub

Access Control

Barriers

CCTV

Help Points

PA

Service and Maintenance

System has been future

proofed to accommodate:

Help Points

Fire

Disabled Refuge

Page 18: CCTV Fire Intruder PA Digital Media Voice & Data€¦ · Form data (and signature) returned to Operations Centre. Publish. Some of our satisfied clients. Doug Stuart West Coast Trains

Access Control

Barriers

CCTV

Intercom and PA

Intruder

Service and Maintenance of all

West Midlands based Courts:

Law Enforcement

Law Courts

Page 19: CCTV Fire Intruder PA Digital Media Voice & Data€¦ · Form data (and signature) returned to Operations Centre. Publish. Some of our satisfied clients. Doug Stuart West Coast Trains

Access Control

Audio Visual

Barriers

CCTV

Data

Fire alarm

Intercom and PA

Intruder

Manufacturing

Thompson Group recently

completed the installation of a

comprehensive integrated security,

fire and communications system for

MOOG Aircraft Group including:

Page 20: CCTV Fire Intruder PA Digital Media Voice & Data€¦ · Form data (and signature) returned to Operations Centre. Publish. Some of our satisfied clients. Doug Stuart West Coast Trains

Retail

Thompson Group provide:

Access Control

Data Cabling

EAS Tagging

IP CCTV

IP Telephony

Public Address

Service and Maintenance

across the entire estate

Working for the UK’s

largest soft

furnishings retailer

with 120+ sites across

England, Northern

Ireland, Scotland and

Wales

Page 21: CCTV Fire Intruder PA Digital Media Voice & Data€¦ · Form data (and signature) returned to Operations Centre. Publish. Some of our satisfied clients. Doug Stuart West Coast Trains

Town Centres

Broadband CCTV and

OCTV schemes

Large town centre and inner

city projects

OCTV schemes

Fibre based transmission

systems

Latest generation vandal

resistant cameras

Public space safety

Page 22: CCTV Fire Intruder PA Digital Media Voice & Data€¦ · Form data (and signature) returned to Operations Centre. Publish. Some of our satisfied clients. Doug Stuart West Coast Trains

Transport

West Coast Mainline

Service and Maintenance across all sites

Access and radios

CCTV

Fire

Intruder

PA

Ongoing strategic partnership (10yrs +)

Manage and maintain 17 West Coast mainline stations

Page 23: CCTV Fire Intruder PA Digital Media Voice & Data€¦ · Form data (and signature) returned to Operations Centre. Publish. Some of our satisfied clients. Doug Stuart West Coast Trains

Transport

Regional Rail

Access Control

CCTV

CIS (Customer Information Systems)

Fire Design & Installation

Intruder

Linear Heat Detection

PA / VA

Smoke Aspiration

Working across additional stations and

specifically within multi-storey car

parks, Thompson Group have installed:

Page 24: CCTV Fire Intruder PA Digital Media Voice & Data€¦ · Form data (and signature) returned to Operations Centre. Publish. Some of our satisfied clients. Doug Stuart West Coast Trains

Special projects No matter how extreme the

environment, Thompson Group can

design, install and maintain a

system to suit.

Thompson Group

work in partnership

with our clients

providing:

Bespoke design

Full integration

API development

Fibre networks

Wireless CCTV

Page 25: CCTV Fire Intruder PA Digital Media Voice & Data€¦ · Form data (and signature) returned to Operations Centre. Publish. Some of our satisfied clients. Doug Stuart West Coast Trains

Service & Maintenance

Dedicated Service Manager,

Administrators and Engineers

Advanced task management and

reporting systems

Either Planned Preventative or

Reactive Maintenance

Large spares inventory available

Operate Nationwide

The Thompson Group have dedicated

service and maintenance teams based

at strategic points around the UK.

Dedicated service & maintenance teams

Page 26: CCTV Fire Intruder PA Digital Media Voice & Data€¦ · Form data (and signature) returned to Operations Centre. Publish. Some of our satisfied clients. Doug Stuart West Coast Trains

Service & Maintenance

Call logging via Central Database

Real time update

Call out and history logged by site

KPI reporting systems

Site management and audit trails

Full maintenance

To ensure accurate and efficient use of

resources, The Thompson Group have

invested in a state of the art mobile task

management system.

Mobile task management

Page 27: CCTV Fire Intruder PA Digital Media Voice & Data€¦ · Form data (and signature) returned to Operations Centre. Publish. Some of our satisfied clients. Doug Stuart West Coast Trains

Service & Maintenance

Mobile task management1. Create and maintain our

own mobile form templates.

2. Allow maintenance team to

create new tasks. Select the

appropriate mobile form

template, fill it in, select ‘worker’

/ ‘group’ / ‘all’ and send it.

3. Mobile worker receives form

with data. Completes form,

allows other to sign too.

Send

Receive

Administrator Call Centre / Control Room Mobile Worker

Developed and supported by:

4. Form data (and signature)

returned to Operations

Centre.

Publish

Page 28: CCTV Fire Intruder PA Digital Media Voice & Data€¦ · Form data (and signature) returned to Operations Centre. Publish. Some of our satisfied clients. Doug Stuart West Coast Trains

Some of our satisfied clients

Page 29: CCTV Fire Intruder PA Digital Media Voice & Data€¦ · Form data (and signature) returned to Operations Centre. Publish. Some of our satisfied clients. Doug Stuart West Coast Trains

Doug Stuart

West Coast Trains Limited

“Thompson Group continue to work with us in an amicable

relationship providing solutions to difficult areas. There are

never contractual issues that affect solution driven results.

Thus allowing a healthy level of trust where as a client we can

rely on their advice as being reasonable and are confident they

will deliver the best result.”

James Rowell

Dunelm Group plc

“Dunelm have dealt with Thompson Group for over 10 years

covering over 100 sites throughout the UK. They have always

completed work professionally whilst giving good value for

money and I can see business relations with Thompson Group

continuing for many years to come.”

Page 30: CCTV Fire Intruder PA Digital Media Voice & Data€¦ · Form data (and signature) returned to Operations Centre. Publish. Some of our satisfied clients. Doug Stuart West Coast Trains

Commitment to Delivering Excellence

Only directly employed staff

The project manager is the person you see in front of you –

this is not sold as a concept and then passed over

Single point of contact for multi-disciplined installations

Highly experienced and qualified labour force

Nationwide coverage

All site operatives are CSCS, IPAF, PASMA approved

Dedicated service and maintenance team

A reputation for going above and beyond customer expectations

The Benefits

In Summary…

� Access Control � CCTV � Fire � Intruder � PA � Digital Media � Voice & Data

Page 31: CCTV Fire Intruder PA Digital Media Voice & Data€¦ · Form data (and signature) returned to Operations Centre. Publish. Some of our satisfied clients. Doug Stuart West Coast Trains

Matthew Sarabadu

Group Sales Director

Mobile: 07817 492375

[email protected]

Contact details…

� Access Control � CCTV � Fire � Intruder � PA � Digital Media � Voice & Data

Thompson Group,

Thompson House,

Gorsebrook Road,

Wolverhampton

WV10 6JD

Tel: 01902 658822

Fax: 01902 658833

[email protected]

www.thompsonavc.co.uk

Scott Thompson

Managing Director

Mobile: 07973 726525

[email protected]