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Carol M. Daly

83-10 35th Avenue, Apt. 6P H (718) 446-9791

Jackson Heights, NY 11372 C (917) 420-1111

cdaly18@nyc.rr.com

Human Resources & Operations ManagerProven expertise and experience in Human Resources Management, Facilities Operations, Project &

Communications Management, Special Events, Nutrition & Wellness in Corporate, Educational and

Non-Profit arenas.

THE BROADWAY LEAGUE New York, NY

Project Manager (35 employees) 2009 – Present

• Assess and develop new performance review evaluation process and other personnel functions.

• Update job descriptions, human resources and operations manuals.

• Project Manager for the League’s relocation project.

• Identify digital document management solutions for the League’s departments & websites.

• Design and manage company Health Fairs.

PERFORMANCE WELLNESS, INC. New York, NY

Workshop Leader, Trainer 2007 – 2009

• Create and facilitate workshops on the Creative Arts and Nutrition including The Basics of

Healthy Eating, Healthy Heart Habits, Sugar Blues, Self Mastery through the Creative Arts, Vocal Care

& Health, Eating for Optimal Performance and Stress Management.

• Provide in-service training to teachers on Arts Integration and Emotional Intelligence in the ClassroomPrograms through Performance Wellness and The Board of Education.

• Coach private clients on Wellness and Nutrition.

CAPITAL INTERNATIONAL New York, NY

Human Resources & Operations Manager (NYO 125 employees) 1997 – 2007

• Advocate title changes for staff in alignment with actual work. Selectively recruiting, screening & hiring

staff in multiple locations, coordinating workloads, resolving conflicts and motivating associates, writing

and conducting performance reviews and coordinating the salary administration process.

• Manage complex communication between business units in multiple locations.

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Facilitate orientation and benefits administration for associates.• Create and manage office operations budget for all expenditures.

• Evaluate and provide necessary support and training for staff on core job responsibilities, customer

service, effective communications, team building, and other special skills.

• Design a $15 million, 40,000 sq. ft. high end multi-phased office space build out and directing teams of

architects, construction managers, and contractors. Manage project meetings, budget & schedule.

• Manage facilities operations including HVAC, telecom, computer and audio/visual systems. Conduct

needs assessment surveys and interface with landlord, tenant services and vendors, purchase custom

and standard furniture systems, plan and manage office moves.

• Execute business continuity plans, security procedures and special events for the New York Office.

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• Create and manage operations budget, write policy & procedural manuals, plan and facilitate monthly

meetings, motivate staff and improve morale.

CAROL M. DALY PAGE 2

ANDERSEN CONSULTING New York, NY

Business Manager 1988 - 1997

• Recruit and direct the work of three supervisors and an Executive Assistant Staff of 90 people.

Effectively balance workloads, conduct performance reviews and salary administration process and

• Plan and facilitate seminars in Total Quality Management, team building and other specialized training.

• Liaise with CEO, Senior Management, office services, HR, assess and monitor service levels.

• Design $10.6 million, 70,000 sq. ft. state-of-the-art “virtual” office space project; conduct surveys,

identify furniture systems, design and upgrade telephone switch and reservation system, coordinate

large office moves.• Negotiate and manage significant bids and contracts with employment agencies, real estate brokers

and multiple contractors and vendors.

PROFESSIONAL EDUCATION

• Bachelor of Arts, The New School University, Certified Creative Arts Therapist

• Covey Leadership Training, Total Quality Management Seminars

• Human Resource Management, Supervisory & Teambuilding

• Project Management and Effective Presentations

• Graduate of The Institute of Integrative Nutrition, Board Certified Holistic Health Counselor

COMPUTER SKILLS

Proficient in Word, Excel, PowerPoint, Lotus Notes for windows, database management

and building websites.

ADDITIONAL AFFILIATIONS

• Senior Advisor and Business Manager for The World Tribune on Tape, a division of the SGI-USA, a

non-profit organization focused on peace culture and education. This group records and sends taped

newspapers to print challenged members across the United States.

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Musical Director of choral groups and workshop leader for profit & non-profit organizations.

• President of Fillmore Hall Co-Op Board

• Director on Board of Performance Wellness, Inc.

• Founder of The Heart of Nutrition, a holistic consulting service.