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Page 1: CDE Conference 09/02/2009. T Neumann. MoSAIC: Models for Synchronous Interactive Audiographic Conferencing

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Page 2: CDE Conference 09/02/2009. T Neumann. MoSAIC: Models for Synchronous Interactive Audiographic Conferencing

MoSAIC: Models for Synchronous Interactive Audiographic Conferencing

Tim Neumann

London Knowledge Lab

Sub-brand to go here

Page 3: CDE Conference 09/02/2009. T Neumann. MoSAIC: Models for Synchronous Interactive Audiographic Conferencing

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Contents

1 Project Overview

2 Review of Pedagogical Theories

3 User Testing

4 Future Agendas

Page 4: CDE Conference 09/02/2009. T Neumann. MoSAIC: Models for Synchronous Interactive Audiographic Conferencing

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1 Project Overview

Where does this project fit?• Learning design• Tutor development• Tutoring methods• Student experience• Learning technology

CDE Conference 2009

Page 5: CDE Conference 09/02/2009. T Neumann. MoSAIC: Models for Synchronous Interactive Audiographic Conferencing

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1 Project Overview

What is it about?• Teaching in real time• Tutoring models / templates• Pedagogical theories and practice• Guidelines for tutors• Enriching teaching methods portfolio

CDE Conference 2009

Page 6: CDE Conference 09/02/2009. T Neumann. MoSAIC: Models for Synchronous Interactive Audiographic Conferencing

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1 Project Overview

What have we done?• Use at UoL Colleges• Review of pedagogical theories• User testing• Use case analysis• Information resource development

CDE Conference 2009

Page 7: CDE Conference 09/02/2009. T Neumann. MoSAIC: Models for Synchronous Interactive Audiographic Conferencing

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2 Review of Pedagogical Theories

CDE Conference 2009

Page 8: CDE Conference 09/02/2009. T Neumann. MoSAIC: Models for Synchronous Interactive Audiographic Conferencing

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2 Review of Pedagogical Theories

Useful theories for SAC• Communities of Inquiry• Conversational Framework• Task Design• Multimodal theories• Exploratory Learning Model

CDE Conference 2009

Page 9: CDE Conference 09/02/2009. T Neumann. MoSAIC: Models for Synchronous Interactive Audiographic Conferencing

Tutor and course designer

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3 User Testing

CDE Conference 2009

Page 10: CDE Conference 09/02/2009. T Neumann. MoSAIC: Models for Synchronous Interactive Audiographic Conferencing

3 User Testing

Six case scenarios• Remote lectures• F2F session recording• Simulcasts• Multiple venue linking• Group meetings• Remote tutoring

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3 User Testing

Example

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Page 12: CDE Conference 09/02/2009. T Neumann. MoSAIC: Models for Synchronous Interactive Audiographic Conferencing

3 User Testing

User feedback: DE Students (1)

I feel there is so much more ‘power’ in the use of the tool

In some ways, this was better than an actual classroom

I think the session was a great way of learning

The session was fantastic

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Page 13: CDE Conference 09/02/2009. T Neumann. MoSAIC: Models for Synchronous Interactive Audiographic Conferencing

3 User Testing

User feedback: DE Students (2)

It was a little bit slow … difficult to follow with concentration.

I felt there was probably not enough time for the presenter to adequately answer questions.

The fact that there were multiple platforms for communication enhanced the experience.

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Page 14: CDE Conference 09/02/2009. T Neumann. MoSAIC: Models for Synchronous Interactive Audiographic Conferencing

3 User Testing

User feedback: DE Tutors (1)

Presenters tend to talk with too much detail. (tutor after viewing recordings)

The side discussions in the text box were sometimes more interesting than the presentation.

We had to bridge cultural gaps anddevelop a new culture for virtual meetings.

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Page 15: CDE Conference 09/02/2009. T Neumann. MoSAIC: Models for Synchronous Interactive Audiographic Conferencing

3 User Testing

User feedback: DE Tutors (2)

Teaching in Elluminate was quite similar to classroom teaching.

[SAC] is bringing back lecturing. This raises questions about the affordances and the activity style.

Our sessions were optional; this is risky and not good.You must plan to somehow make it valuable – or mandatory.

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Page 16: CDE Conference 09/02/2009. T Neumann. MoSAIC: Models for Synchronous Interactive Audiographic Conferencing

3 User Testing

User feedback: DE Tutors (3)

The tool is a condition to start thinking about new or other ways of doing things.

The tool opens up new possibilities. However, it is not possible to pre-plan properly, as the new possibilities may spring up spontaneously, or they

may work differently than expected.

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Page 17: CDE Conference 09/02/2009. T Neumann. MoSAIC: Models for Synchronous Interactive Audiographic Conferencing

3 User Testing

User feedback: DE Tutors (4)

Suddenly I understand the student better, because I have talked to them, heard their voice, interacted with them. I get a sense of others, which

improves the understanding of the course materials.

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Page 18: CDE Conference 09/02/2009. T Neumann. MoSAIC: Models for Synchronous Interactive Audiographic Conferencing

4 Future Agendas

• Bring in lecturing for Distance Education students• Enable conversations between tutors and students• Encourage uptake of 3rd to 5th DE generation models (Taylor 2001)• Facilitate pedagogically sound course design & teaching

Taylor, J C (2001). Fifth Generation Distance Education. Journal of Instructional Science and Technology, 4 (1).

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Any questions?

Contact

Tim Neumann

[email protected]

http://projects.lkl.ac.uk/mosaic Institute of EducationUniversity of London20 Bedford WayLondon WC1H 0AL

Tel +44 (0)20 7612 6000Fax +44 (0)20 7612 6126Email [email protected] www.ioe.ac.uk