cds release notes 603

5/24/2018 Cds Release Notes 603

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Actifio CDS 6.0.3

Release Notes

13 May 2014


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Part Number

CopyrightandTrademark

Copyright, Trademarks, and other Legal Matter 2014 Actifio, Inc. All rights reserved.

Actifio is a registered trademark of Actifio, Inc. AnyIT, Dedup Async, Manage Data Simply,Virtual Data Pipeline, VDP, Protection and Availability Storage Platform, PAS, Copy Data

Storage Platform, CDS, and Actifio Sky are trademarks of Actifio, Inc. All other brands,

product names, goods and/or services mentioned herein are trademarks or property of their

respective owners.

Actifio believes the information in this publication is accurate as of its publication date. Actifio

reserves the right to make changes to information published in this document, including without

limitation specifications and product descriptions, at any time and without notice. This document

supersedes and replaces all information supplied prior to the publication hereof.

THE INFORMATION IN THIS PUBLICATION IS PROVIDED AS IS. ACTIFIO, INC. MAKES NO

REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE

INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED

WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

This software and the associated documentation are proprietary and confidential to Actifio. Use,

copying, and distribution of any Actifio software described in this publication requires an applicable

software license. Any unauthorized use or reproduction of this software and the documentation

may be subject to civil and/or criminal liability.

Actifio strives to produce quality documentation and welcomes your feedback. Please send

comments and suggestions to [email protected] .

Rev. 6.0.3

Contact Actifio Support

As an Actifio customer, you can get support for all Actifio products through the Support Portal at

http://support.actifio.com/.


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13 May 2014 2014 Actifio, Inc. All rights reserved. 1

Acti fio CDS 6.0.3 Release Notes

N/A

Actifio CDS 6.0.3 Release Notes

This document details the release notes for Actifio CDS 6.0.3. It contains features,

system requirements, installation notes, known issues and possible workarounds forthose issues. In addition, these release notes include the details of the othercomponents released simultaneously.

Contents:

About Actifio CDS ............................................................................................2

About Actifio Sky .......................................................................................2

New in This Release........................................................................................2

Features added in Previous Releases ..........................................................3

Actifio CDS 6.0.2.......................................................................................3

Actifio CDS 6.0.1.......................................................................................3

Actifio CDS 6.0 ..........................................................................................3

System Requirements ..................................................................................... 5

System Requirements for Actifio Sky.....................................................6

Deployment and Installation ...........................................................................6

Important Instructions ......................................................................................6

Known Issues ...................................................................................................7

Actifio CDS ................................................................................................7

Actifio Sky ................................................................................................ 11

Limitations and Restrictions.......................................................................... 11

Resolved Issues.............................................................................................12

Product Documentation.................................................................................13

Actifio Support and Service ..........................................................................14


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2 About Actifio CDS


About Actifio CDS

Actifio Copy Data Storage (CDS) is a purpose-built storage system designed tomanage the data protection and availability applications typically handled by siloeddata management point tools including backup, snapshot, disaster recovery, business

continuity, replication, de-duplication, and WAN optimization. Actifio virtualizesthese systems, integrating their common core functions Copy, Store, Move andRestoreinto a single, fully optimized and efficient storage platform. Actifioeffectively decouples the management of data from its underlying infrastructure, justas server virtualization does.

About Act ifio Sky

Actifio Sky is a virtual appliance that provides many Actifio CDS capabilities in apackage that can be deployed on standard VMware ESX servers. It is designed as asolution for edge locations with limited production application capacity - either forenterprises' remote offices/branches or for service providers who have smallercustomers. A Sky virtual appliance must be joined with a physical CDS cluster thoughreplication can be bi-directional.

New in This Release

The new features, changes, and enhancements in Actifio CDS 6.0.3 are:

Mapping of LDAP user groups to Actifio CDS roles and assign themautomatically to users during the login time.

More configurable options (Advanced Settings) for groups & consistency groups. Cluster Shared Volume (CSV) support for Actifio Connector on Windows.

Enhanced reporting by adding new reports and enhancing existing reports.

Support for Solaris 10 update 7 or higher on SPARC.

Ability to run Dedup Async Replication (DAR) and Dedup Replication (DR) tomultiple destinations with split resource profile.

Support for manging Actifio CDS and SKY instances using the Actifio Desktop.

Support for mapping VM backup staging disks to all ESX hosts in a cluster.

Support for Test & Dev work-flow functionality with Actifio CDS remote images.

Performance improvements to Actifio Connector for Out-of-band applications.

Support for multiple staging disks per application is extended to HP-UXplatforms.

GUI support for specifying restore options during Failover and Test Failover.

Dedup performance improvements for backup and restore operations.


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Features added in Previous Releases 3


Support for Test Failover with Dedup-Async of VMs directly to remote datastore.

Limited availability support is extended to Hyper-V VMs for discovery,protection and restore operations, and the support is limited to Windows Server2012 with FC connectivity only.

Features added in Previous Releases

Actif io CDS 6.0.2


Support of multiple staging disks per application, in this release, the support islimited to the Linux platform only.

Filter driver support is extended for Windows 2003.

Actifio Report Manager installation process is simplified.

Enhanced Dedup performance using the Solid State Devices (SSD)

The Sideband functionality provides the capability of LAN free backup when aVM resides on a SAN based datastore.

The TruePath feature enhances the mount and OOB backup functionality to makemount-points predictable and consistent.

Support for schedules spanning multiple contiguous days.

Enhanced Actifio Connector for AIX platform to support JFS2 file systemconsistent snapshots.

Actifio Connector support for Solaris x86, and legacy 32-bit Linux platforms.

Support for Actifio Sky.

Actif io CDS 6.0.1


Added ZFS support SPARC based systems, support is extended to Solaris 11.

Added support for VSphere 5.5.

Performance improvements in Dedup and Sweep functionality.

Added support for 32-bit Linux Connector.

General bug fixes and improvements.

Actif io CDS 6.0

The new features, changes, and enhancements in Actifio CDS 6.0 are:

Added Actifio Connector support for HP-UX platform.


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4 Features added in Previous Releases


HPUX 11.31 on Itanium

HPUX 11.23 on Itanium

Added Actifio Connector support for Solaris platform.

Solaris 10 on Sparc.

Enhanced Actifio Connector support for AIX platform, support is extended for

LPARs with virtualized storage.

Automated work-flow for test & development, ETL, and analytics

Note: This functionality is disabled by default, contact Actifio Support toenable it. [9347]

Revamped Actifio Desktop for better usability and ease of administration.

Tracking and reporting of managed application data (MDL)

Enhanced diagnostics for better visibility and quick troubleshooting

Improved dashboard

Reporting Enhancements, several new and enhanced reports show:

MDL consumption by application, by cluster, and an enterprise aggregate.

SLA compliance detailed and aggregate information.

Pool utilization reports, by applications and aggregated.

Enhanced Support for Microsoft SQL Server

Support for clustered Server configurations

Out-of-band configuration

Enhanced Support for Microsoft Exchange DAG

Enhanced and simplified support for Exchange DAG configurations

Out-of-band configuration

Enhanced VMware ESX Cluster support

Enhanced scripting functionality to support scripting for on-demand jobs alongwith customization options for all aspects of CDS operations.

Enhanced LiveClone functionality that supports prep-mount and prep-unmountoperations.

Added additional restore options like user-settable mount points.

Central Management of Actifio Connector upgrades User-definable labels for snapshots and mounts

Extended support for latest versions of following applications:

Microsoft Exchange 2013

Microsoft SharePoint 2013


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System Requirements 5


New CLI commands introduced to support the above mentioned new features andenhancements.

Product name changes in 6.0.

The Actifio Protection and Availability Storage (PAS) is now Actifio CopyData Storage (CDS).

System Requirements

This section provides system requirements for Actifio CDS version 6.0.3

Software Requi rements

The following software and components are provided with this release of the ActifioCDS product suite:

Actifio CDS version 6.0.3

Actifio Desktop version 6.0.3

Actifio Report Manager version 6.0.3

Actifio Connector for Windows version 6.0.3

Actifio Connector for Linux version 6.0.3

Actifio Connector for AIX version 6.0.3

Actifio Connector for HP-UX version 6.0.3

Actifio Connector for Solaris version 6.0.3

Supported Operating Systems for Actifio DesktopThe Actifio Desktop Software (GUI Client) can be deployed on:

Operating System Editions System Architecture

Microsoft Windows XP Home, Professional x86 and x64

Microsoft Windows 7 / Vista Home Premium, Business,Ultimate, or Enterprise with SP2

x86 and x64

Microsoft Windows Server 2003 Web, Standard, Enterprise x86 and x64

Microsoft Windows Server 2008 Web, Standard, Enterprise x86 and x64

Mac OS X Lion, Mountain Lion, SnowLeopard

x86 and x64


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6 Deployment and Installation


System Requirements for Actifio Sky

You need enough virtual storage for Actifio Sky: a 401GB LUN for the PrimaryPool and a 1.01TB LUN for the Dedup Pool.

You need the latest .OVA file from Actifio Support.

Deployment and Installation

Your Actifio field representative will help you in deploying the solution in yourenvironment.

Note: Actifio CDS requires DNS to be properly configured during theinstallation process.

Important Instructions

On AIX host with Fibre Channel adapters configured in both in-band and out-of-bandconfigurations, to prevent long failover times when multiple paths are configured,Actifio recommends you to change the default values of FC adapter attributes 'fast fail'and 'dynamic tracking'.

1. To set the Fibre Channel SCSI I/O Controller Protocol Device event errorrecovery policy to fast_fail for each Fibre Channel adapter.

# chdev -l fscsi0 -a fc_err_recov=fast_fail

2. To enable dynamic tracking for Fibre Channel device.

# chdev -l fscsi0 -a dyntrk=yes


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Known Issues 7


Known Issues

Actif io CDS

Windows Server 2012 iSCSI initiator is not supported and its use might crash both

Actifio CDS nodes. [7969] Therefore:

- Windows Server 2012 on a physical server is supported only with Fibre Channel.

- Windows Server 2012 on a virtual server is supported with storage provided bythe ESX server over either Fibre Channel or iSCSI, as long as the iSCSI initiatoris not turned on in the guest OS.

During in-band restoration, the backup disk replaces the production disk, and newdata since the backup is lost. During out-of-band restoration, the backup datareplaces the same production data, but new data since the backup is ignored.[10298]

Seed-In and Seed-Out operations launch sub-jobs to perform the data copying.

You may see a Success job status before the sub-job has finished successfully.[13495]

Do not cancel a Seed-In or Seed-Out job. Aborting the operation causes thesub-job to go into a loop that can only be stopped with help from Actifio Support.[13494]

Workaround: Run # udstask seedout to learn the jobid.Then run udsinfo lsjobsto see if is still running.

Seed-In and Seed-Out jobs can take a maximum of 9 objects per job. [13459]

Workaround: Run multiple jobs.

Spurious error message 724: If you run # sainfo lsservicestatus | grep errand seeerror code 724 (indicating a bad network connection), it may be spurious. [8574]

Workaround: Verify connectivity, then run # udstask clearerrlogto clear the errorlog.

Discovery of clustered applications (such as SQL Server and MicrosoftExchange) on Virtual Machines with Windows OS may add cluster nodes asphysical hosts instead of VMs. In this case, backup of the discovered applicationmay fail. It may also result in backup staging disk getting mapped directly to VMover iSCSI. [11234]

Workaround: To protect clustered applications within VMs, discover all clusternodes as VMs first and then discover applications on those VMs.

When using the Report Manager in the Actifio Desktop, reports cannot begenerated in CSV, Excel, and RichText format. [7644]

Workaround: Connect to the Report Server User Console (https://), select the output type and run the report. The report output willbe downloaded to your computer.

Cannot open new session of Actifio Desktop after closing the Desktop in somecircumstances. If you open multiple instances of the Actifio Desktop andif you


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8 Known Issues


close the most recent Desktop first andif you closed the window rather than exitthe Desktop from the Desktop menu, then you cannot open a new instance of theActifio Desktop. [8056]

Workaround: Close the process from the Task Manager. For best results whenusing multiple Actifio Desktops, close each session from the Desktop menu.

In some situations when a Virtual Machine that is under protection is severely

damaged, as for example:

- one or more hard disks are accidentally deleted

- one or more data stores containing the disk are corrupted

- a virtual hardware component such as a memory controller was compromised

In some of these situations, a restore from a CDS backup may not work.Alternatively, the restore from the CDS backup may complete, but the VirtualMachine may still not boot.

This situation may also occur if the protected Virtual Machine was being restored,and the restored was canceled or failed when a datastore went off-line or someother reason.

In such a situation, delete the protected VM entirely, and then perform a cloneoperation from the VDP backup. A clone operation does not depend on an existingVM, and will not be affected by the previously damaged VM.

There are some differences between a cloned VM and the original VM in terms ofnetwork and USB device configurations that you will need to adjust after theclone operation completes. [3322]

Unix hosts only: The \act\mnt folder is reserved for Actifio CDS. Applicationsstored in \act\mnt will not be discovered. [10291]

LUN expansion process fails if there are any existing snapshots. It also breaks themirroring operations. [4991]

Workaround: Do not proceed with the LUN expansion if there are any existingsnapshots or delete all the snapshots before proceeding with LUN expansion.

Do not use the CLI to Unmap disks belonging to a mounted image. If you do, youwill not be able to unmount the image. [2966]

Snapshot on a VMware virtual machine configured as shared cluster fails. [3481]

Description: Snapshot creation on VMware virtual machine fails with shared disk(VMDK shared between two or more VMs for cluster configuration).

No Workaround: This particular use case is not supported by VMware.

(CLI only) In some cases, an upgrade from the CLI may appear to fail with a

socket recv failederror at the command line and in psrv.log. [7523]Description: This is a communication error only; the install succeeds normally.

No Workaround: This error can be safely ignored.

Due to a known bug in RHEL 5, out-of-band application backups may result inkernel panic intermittently. This behavior is also noticed when performing in-bandmount and clone operations. [5253]


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Known Issues 9


Workaround: Upgrade RHEL version from 5.x to 6.1 or higher.

After completion of Windows Virtual Machine backup jobs, you may noticewindows system log events with event id 57 and 137. [6783]

Workaround: This is a known issue with VMware tools.

The scheduler is triggering jobs based on the last executed (scheduled or

on-demand) job for a policy instead of triggering with respect to latest scheduledjob. [7874]

Some warning messages are seen on the console during the patch upgrade process(when upgrading from Actifio CDS 5.0.3 to Actifio CDS 6.0). [8066]

Workaround: You can safely ignore these messages.

While restoring files from a mounted image, the file browse window displaysincorrect folder size (always 1 Kb). [4393]

Workaround: Ignore safely as the content sizes of the folder shows correctly.

Mounting a backup image to a RHEL 5.x/SLES 10 VM fails to scan for new SCSIcontroller/LUNs on the PCI bus. [8226]

Workaround: In order to scan for new SCSI controller, RHEL 5.x/SLES 10 VMmust be running the latest VMware tools on the VM. The VMware tools provide away to rescan the PCI bus of the mounted VM, so that the LUNs attached to theSCSI controller can be discovered.

Monthly garbage collection (GC) schedule runs 24 hours earlier than thescheduled date. [8306]

Description: If the GC policy is configured to run monthly using the ActifioDesktop, it runs 24 hours earlier than the scheduled date. This issue is noticedonly with Actifio Desktop for GC settings and specific to Monthly re-occurrence.

Workaround: Use the Command Line Interface (CLI) to set the GC policysettings, use udstask setgcschedulecommand.

Unable to add HP-UX host with QLogic HBA using Fibre Channel connectivity.[9270]

Workaround 1: Force-create the host object with the correct WWPNs.

Workaround 2: Assign a vDisk to the host and rescan on the HP-UX host toverify the LUN visibility. Use lsfabric command to verify node visibility.

If Actifio CDS is deployed in an environment containing IBM SVC, it is possiblefor the IBM SVC and Actifio CDS to see each other as candidate nodes, but theaddnode operation always fails. The node(s) may stay in adding state forever.[10211,10469]

Workaround: Use rmnode to remove the other node.

When performing a Microsoft Exchange database restore, the restore operation issuccessful, but some log error messages are noticed in the event viewer, these arejust like warning messages. [9948]

Workaround: Safely ignore these messages.


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10 Known Issues


The snapshot operation fails with an error message [UDSAgent: backup failedwith VSS snapshot freeze timeout] if any Microsoft SQL database with Doublebyte characters in the name. [8761]

Workaround: None.

Dedup-Async operation fails whenever the associated resource profile is changed.[10582]

Workaround: Un-protect and re-protect the application using modified resourceprofile.

The svctask mksyslogserver command does not work with Actifio CDS. [12095]

Workaround: None.

Email notifications to non-IP address based email server fails on a CLU node.[12139]

Workaround: None.

LiveClone of a DedupAsync image fails with error When attaching a live clone,the parent must be a flashcopy, when a LiveClone operation is performed after a

failed DedupAsync job. [12286]Workaround: Wait until another successful dedupasync job completes, andperform a LiveClone operation.

When fetching MDisk details of an image mode VDisk from All VDisks tab, allMDisk details within the MDisk group are displayed instead of displaying aspecific MDisk information. This issue is specific to Actifio CDS GUI only.[12339]

Workaround: None.

The iSCSI test operation is not supported on Microsoft Windows 2012. [12363]

Workaround: None.

(Out-of-Band backups only) Applications backed up from AIX or Linux hosts inActifio CDS 6.0.2 or 6.0.3 cannot be mounted back to hosts with an earlierversion of the Actifio Connector. The mount will appear to succeed, but the mountpoint cannot be discovered. This affects applications discovered by the 6.0.2 or6.0.3 Connector, or applications that grew in size after that Connector wasinstalled. The backup created by the 6.0.2 or 6.0.3 Connector is built on top of aLogical Volume Group, which earlier versions of the connector do not support.Applications backed up from HP-UX hosts in Actifio CDS 6.0.3 cannot bemounted back to hosts with a 6.0.2 or earlier version of the Actifio Connector.

Applications backed up with an older connector can be successfully mounted to ahost with an Actifio CDS 6.0.2 or 6.0.3 Connector.

On IBM AIX 5.3 pSeries platform (Technology levels < TL12), Actifio connectormay fail to start the services and throws the following error: [12681]

exec(): 0509-036 Cannot load program /act/bin/udsagent because of the following

errors:

0509-130 Symbol resolution failed for /usr/lib/libc.a(posix_aio.o)

Workaround:


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Limitations and Restrictions 11


Perform the following steps to start the Actifio Connector services:

a. Check whether the bos.rte.aiofileset is installed on the host:

# lslpp l bos.rte.aio

b. Configure posix_aio0device:

# cfgmgr l posix_aio0

c. Change the autoconfig attribute to availablestate:

# chdev l posix_aio0 P a autoconfig=available

d. Ensure that posix_aio0is in available state:

# lsdev C l posix_aio0

posix_aio0 Available Posix Asynchronous I/O

Actifio Sky user interface does not display remote applications if the Sky instanceis configured as a remote target using Actifio CDS. [12761]

Actifio CDS does not support in-band Cluster Shared Volume (CSV) file system.[13132]

Replicated consistency group from v6.0.3 to earlier versions of CDS is notsupported in Actifio Desktop GUI. [13358]

Workaround: Upgrade to v6.0.3 to allow the remote consistency group to beavailable in the Actifio Desktop.

Actif io Sky

Actifio Sky can be used for backup of applications from the Actifio CDS Deduppool, but they do not appear in the Sky interface because the Sky interfacedisplays only VMs. [12761]

Limitations and Restrictions

The following are the limitations and restrictions in Actifio CDS Release 6.0.2

Installation of Actifio Desktop requires Adobe Air Player to be pre-installed. Aseparate link is provided on the Actifio Desktop home page, reachable by abrowser at https://. [5382]

MS-SQL Server application restore using SQL VSS Writer. [7726]

When a consistency group is configured with both MS-SQL and other-type ofapplications (File System, Exchange etc.), then the restore is performed without

using the MS-SQL Server VSS Writer.

If the consistency group is configured only with MS-SQL server databases, thenthe restore is performed using the VSS Writer.

Actifio recommends not combining MS-SQL Server databases and otherapplications such as File System or Exchange database in a consistency group.


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12 Resolved Issues


Actifio Connector fails to auto-configure iSCSI ports of the Third Party ISCSIinitiator on Windows. [7784]

Square brackets ([ ]) or forward slash (/) in the datastore name are notsupported.[8872]

The enhanced scripts introduced in 6.0 release are not supported for In-bandDedup Async jobs. [10220]

Actifio CDS is not supported for the backup operation, if Oracle database startedusing pfile from a non-default location. [12698]

Actifio CDS does not support in-band CSV file system applications. [13132]

Limitation in LDAP usage with Actifio CDS:

Support of referral by default feature is ignored. However, you can optionally turnon this feature by changing the ldap.referral.support parameter value to true.

For Active Directory, the Domain Users group is not supported in this release. Itdoes not appear in the list of mappings.

HPUX 11.23 considerations

HPUX PV Links on 11.23 will only allow 8 paths per volume group. Due to thisrestriction, it is important that the SAN zoning is configured to have no more than8 paths per staging LUN and\or in-band disks. For best results, have separatezones configured for the Host-to-CDS and CDS-to-Storage.

Resolved Issues

The following issues are resolved in Actifio CDS 6.0.3 release.

In rare cases after the failure of a CDS node, CDS may fail to restart properly. Ifthe front panel of the cluster shows no errors, contact Support. [12405]

Snapshot operation of generic application fails when VDisk name is changed.[10626]

While deploying the OVA during installation, vCenter permits you to enter a staticIP address, but the static IP address is not honored. Ignore that page and get theassigned IP address from the VM console after the VM has been deployed.[11316]

After the OVA has been deployed, open the installer fromhttp:///installer [10926]

When you first connect to the Actifio Sky Desktop, you are not shown the

Dashboard. You can select any Desktop service from the buttons at the bottom ofthe screen. [11500]


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Product Documentation 13


Product Documentation

You can access the product documentation by using the help button of Actifio DesktopGUI after installation. Before installation you can find the Actifio CDS documentationat the Actifio Desktop home page, reachable by a browser at https://: Actifio CDS Release Notes (this document). Provides information about what is

new and changed in this release, system requirements, as well as workarounds forknown issues and limitations.

Actifio CDS What's New. Provides a summary of new Actifio CDS features andtheir benefits

Using the Actifio Desktop. Introduces you to the Actifio Desktop, your primarytool for protecting and recovering copy data, and monitoring your protection andrecovery efforts.

Introducing the Actifio Dashboard.The Actifio Dashboard provides currentsystem information through a variety of widgets.

Setting Up Users and Roles in the Domain Manager. Details the Actifio DomainManager Security settings, and explains how to create and manage user accounts,organizations, and roles.

Configuring Resources and Settings with the Domain Manager. Details theActifio Domain Manager System settings, and explains how to create and manageclusters, hosts, VDisks, and Active Images.

Planning and Developing Service Level Agreements. Describes how to use theSLA Architect to create the policies and resource profiles that protect your data.

Protecting and Restoring Copy Data with the Application Manager. Introducesthe Application Manager and explains how to create policies and application

protection and recovery in detail.

Using the Actifio CDS Report Manager. Provides information on how to generatestandard and custom reports aggregating the data from the CDS clusters enrolledwith it.

Deploying the Actifio CDS Report Manager. Provides the Report Managerinstallation and upgrade procedures.

Using the System Monitor to Monitor Jobs and Events. Introduces the ActifioSystem Monitor service, and explains how to view jobs and events of the clusterthat you are logged onto.

Deploying the Actifio Connectors. Provide procedures for installation and scripts

to run with the Actifio Connectors for Windows, Linux, and AIX. Administrators Guide to Actifio Sky. Includes the most frequently performed

procedures for a remote administrator using Actifio Sky.

Actifio CDS CLI Reference. Provides information on how to use the ActifioCommand-Line Interface. You can use the Actifio command-line interface tomanage a CDS cluster or node.


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14 Actifio Support and Service


Actifio Support and Service

Access these locations for help with your Actifio product suite:

General Information

For more information about Actifio and Actifio products, contact us at:

http://www.actifio.com

Customer Support Phone +1 877 282 5373 with extension 4

Customer Support Email [email protected]

Customer Support Portal http://support.actifio.com/

cds release notes 603

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