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CEDBR Center for Economic Development and Business Research WICHITA STATE UNIVERSITY W. Frank Barton School of Business Wichita Area Information Technology Occupations and Training Needs 2006 Wichita Area Economic Outlook Team Community Service Research Project Center for Economic Development and Business Research W. Frank Barton School of Business Wichita State University August 2006 Presented at 1 st Annual Wichita Area IT Conference October 31, 2006 Anne Gallagher, senior research associate Debra Franklin, regional labor force analyst

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CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

Wichita AreaInformation Technology

Occupations and Training Needs

2006 Wichita Area Economic Outlook Team Community Service Research Project

Center for Economic Development and Business ResearchW. Frank Barton School of Business

Wichita State UniversityAugust 2006

Presented at 1st Annual Wichita Area IT Conference

October 31, 2006

Anne Gallagher, senior research associateDebra Franklin, regional labor force analyst

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

Wichita AreaInformation Technology

Occupations and Training Needs

Full report is available on line:www.wichita.edu/cedbr

Special Reports

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

Partners

Workforce Alliance

GWEDC

Wichita Metro Chamber of Commerce

Wichita Independent Business Association

Kansas Institute for Technical Excellence

Regional Economic Area Partnership

SC Technical Education and Training Authority

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

Project Goals

Input from major local employers•Current IT skills in-house

•Future IT skill needs

Business training needs & demand

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

Commitment from WAOT to participate40 members Public and private sector

Area employersMailed to 75 largest employersArticle in Wichita Eagle

Respondent Pool

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

59 companiesPrivatePublicAll sizes

Industries3 of 4 aircraft manufacturersWSU & school districtsHealth care providers

Responses

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

Table 1: Number of IT Employees by Industry: Survey Responses versus 2000 Census[1]

0

25

50

75

2000 CensusManufacturing Government or militaryPublicly funded education Health careFinancial services and real estate Other servicesProfessional and business services Leisure, hospitality, restaurantsUtilities Retail tradeWholesale trade Construction

0

25

50

75

Survey

[1] U.S. Census Civilian Labor Force Detailed Occupational Categories by Industry – Sedgwick County

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

Q2: Type of Company (59 responses)

Manufacturing, 13

Utilities, 1

Other services, 4

Utilities, 1

Health care, 3Publicly funded

education, 8

Retail trade, 3

Wholesale trade, 2

Government or military, 9

Leisure, hospitality,

restaurants, 3

Financial services and real estate, 4

Professional and business

services, 6

Construction, 3

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

Q3: Total number of employees in the company's south central Kansas facilities:

6 6 53

14

57 8

5

0

25

Total Number of Employees

Co

mp

an

ies

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

Q4: Number of IT employees in your company's south central Kansas facilities:

• The 59 respondents reported a total of 1,924 IT employees.

• The majority of IT employees (60 percent) work in manufacturing (largely but not exclusively in aviation manufacturing).

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

Q4: Number of IT employees in your company's south central Kansas facilities:

41

83 5

2

0

25

50

0 to 9 10 to 49 50 to 99 100 to 249 250+

IT Employees

Fa

cili

tie

s

Over 100 IT employees

Less than 100 IT employees

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

Questions 5 through 17 asked:

• Number of currently filled positions

• Number of currently open positions

• Approximate number of planned, future positions, during the next 12 months

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

Q5-17 IT Occupational GroupPositions, Openings, Planned Positions

IT Security

Production Support

W W W

Data Mgmt

Network Op

Client Tech

Systems Programming

Other

IT Leadership

Customer Support

Applications Dev.

Telecommunications

Electronic Commerce

0 100 200 300 400 500 600

Current Positions

Current Openings

Planned Postions next 12 months

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

Q18: Area of recruitment of IT professionals

Number of ResponsesLess than

10%10 to24%

25 to49%

50% ormore

TotalResponses

Kansas 12 0 3 36 51

Plains Region excluding Kansas 33 3 1 2 39

New England Region 34 1 0 0 35

Mideast Region 35 0 0 0 35

Southeast Region 34 0 0 0 34

Southwest Region 33 1 0 0 34

Rocky Mountain Region 32 1 0 0 33

Far West Region 32 2 0 0 34

Outside of the United States 33 1 0 0 34

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

Q19: Does your company outsource any of its IT needs? (Outsourcing includes IT support provided through your corporate facilities located outside of south central Kansas.)

30.5

69.5

0

25

50

75

perc

ent

No Yes

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

Q20: If your company outsources its IT work, please indicate your level of agreement with the following statements (asked only of those firms responding “yes” to question 19):

Percent of ResponsesDisagree or

strongly disagreeAgree or

strongly agree

Our company does not have enough IT work to justify an in-house position 66.7% 33.3%

Outsourcing is more cost effective 33.3% 66.7%Our corporate office provides our IT support 51.3% 48.6%There is a lack of skilled IT people available

to hire 64.1% 35.9%

Other reasons 26.3% 73.7%

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

Q21: Need for IT skills:

Top Responses 1. Operating systems 2. Internet skills 3. Information security 4. Networking skills 5. Database management skills 6. Office / e-mail / groupware 7. System software and support 8. Internetworking skills

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

“Vendor Name” Certifications/Skills

• Cisco• Oracle• Microsoft• Novell

• SAP • SUN• Comp TIA• IBM

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

Q22a-30a: Need for “Vendor name” certification/skills?

0

25

50

75

100

Pe

rce

nt

Firms with 100 or More IT Employees

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

Q22a-30a: Need for “Vendor name” certification/skills?

0

25

50

75

100

Pe

rce

nt

Firms with 100 or Less IT Employees

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

Q22a-30a: Need for “vendor name” certification/skills?

74.5

27.515.7

3.9 5.9

19.6 15.76

0

25

50

75

100

Pe

rce

ntFirms with

100 or Less IT Employees(52 companies)

85.7 85.7 85.7

71.4

42.9 42.9

28.6

14.3

0

25

50

75

100

Pe

rce

ntFirms with

100 or More IT Employees(7 companies)

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

Vendor CertificationOverall Need

1. Microsoft MCSAs 9. Microsoft MCSD

2. Microsoft MCSEs 10. Microsoft MCPD

3. Microsoft MCDSTs 11. Microsoft MCTs

4. Microsoft MCDBAs 12. CISCO Associate CCNA

5. Microsoft Office Specialists 13. Oracle Database 10g

6. Microsoft MCTS 14. CISCO Specialist Security and VPN

7. Microsoft MCITP 15. Oracle Application Server 10g

8. Microsoft MCADs 16. CISCO Specialist Wireless

Appendix A

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

Vendor Certification100+ IT Employees

1. Oracle Database 10g 9. Oracle Application Server 10g

2. Microsoft MCDBAs 10. SAP Solution Consultant

3. Microsoft MCSEs 11. CISCO Associate CCNA

4. Microsoft MCSAs 12. Microsoft MCADs

5. Oracle 9i Database 13. SAP Technology Consultant

6. Microsoft MCDSTs 14. CISCO Professional CCVP

7. Oracle PL/SQL & Forms Developer 15. CISCO Specialist Wireless

8. SAP Development Consultant 16. Oracle Application Server 9i

Appendix B

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

Vendor CertificationLess than 100 IT Employees

1. Microsoft MCSAs 9. Microsoft MCSD

2. Microsoft MCSEs 10. Microsoft MCPD

3. Microsoft MCDSTs 11. Microsoft MCTs

4. Microsoft MCDBAs 12. CISCO Specialist Security and VPN

5. Microsoft Office Specialists 13. CISCO Associate CCNA

6. Microsoft MCTS 14. Microsoft Certified Architect Program

7. Microsoft MCITP 15. Microsoft MCLC

8. Microsoft MCADs 16. CISCO Specialist Wireless

Appendix C

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

Q31a: Encounter IT training requirements that cannot be met in south central Kansas?

70.7

29.3

0

25

50

75

Pe

rce

nt

No Yes

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

Q31b: Please list the type of training not available in south central Kansas

• CISCO, 6

• Oracle, 6

• SAP, 4

• ERP, 2

• GIS, 2

• IBM, 2

• Lotus Notes, 2

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

Q32: Please choose the option that best reflects your opinion of the following statements:

Wichita has a larger pool of IT professionals available than most cities of similar size

Wichita’s educational institutions do a good job of preparing students for IT professions

Wichita is a high-tech city

Growth in IT is a significant economic development opportunity

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

Q32a: Wichita has a larger pool of IT professionals available than most cities of similar size.

69.4

30.6

0

25

50

75

Pe

rce

nt

Strongly Disagree/DisagreeStrongly Agree/Agree

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

Q32b: Wichita’s educational institutions do a good job of preparing students for IT professions.

30

70

0

25

50

75

Pe

rce

nt

Strongly Disagree/DisagreeStrongly Agree/Agree

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

Q32c: Wichita is a high-tech city.

9.3

90.7

0

25

50

75

100

Pe

rce

nt

Strongly Disagree/DisagreeStrongly Agree/Agree

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

Q32d: Growth in IT is a significant economic development opportunity.

13

87

0

25

50

75

100

Pe

rce

nt

Strongly Disagree/DisagreeStrongly Agree/Agree

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

Implications

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

Industry Trends Q21: Need for IT skills:

2006 Rank Top Responses 2002 Rank

1 Operating systems

2 Internet skills

3 Information security

4 Networking skills

5 Database management skills

6 Office / e-mail / groupware

7 System software and support

8 Internetworking skills

9 LAN administration

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

Industry Trends Q21: Need for IT skills:

2006 Rank Top Responses 2002 Rank

1 Operating systems 1

2 Internet skills 5

3 Information security 7

4 Networking skills 2

5 Database management skills 8

6 Office / e-mail / groupware 4

7 System software and support 6

8 Internetworking skills

9 LAN administration 3

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

Professional CredentialsVendor Certifications (top 30)

Overall 100+ Less than 100

Microsoft – 13 Oracle – 5 Microsoft – 13

CISCO – 9 Microsoft – 11 CISCO – 8

Oracle – 5 SAP – 4 IBM – 4

Comp TIA -2 CISCO – 9 Oracle – 2

IBM – 1 Comp TIA – 1 Comp TIA – 3

Appendix A-C

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

Professional Development Needs

Q31b: Please list the type of training not available in south central Kansas

• CISCO, 6• Oracle, 6• SAP, 4• Lotus Notes, 2

• ERP, 2• GIS, 2• IBM, 2

CEDBRCenter for Economic Developmentand Business Research

WICHITA STATE UNIVERSITYW. Frank Barton School of Business

Wichita AreaInformation Technology

Occupations and Training Needs

Full report is available on line:www.wichita.edu/cedbr

Special Reports

Center for Economic Development and Business ResearchW. Frank Barton School of Business

Wichita State UniversityAugust 2006