centena all combined finalnavmaritronics is an iso 9001:2008, iso 14001:2004 & ohsas 18001:2007...

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ENSURING SMOOTH SAILING Excellence in Diversity Tel: +971 4 3247500 | Fax: +971 4 3242500 | P.O. Box: 6488 | Dubai, U.A.E Email: [email protected] | www.centena.biz www.maritronics.com | www.emphor-marine.com | www.tensosys.biz Maritime Division

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Page 1: Centena All Combined FinalNavMaritronics is an ISO 9001:2008, ISO 14001:2004 & OHSAS 18001:2007 LRQA certified company with IT Infrastructure for ERP and CRM, strong logistics support,

ENSURINGSMOOTH SAILING

Excellence in Diversity

Tel: +971 4 3247500 | Fax: +971 4 3242500 | P.O. Box: 6488 | Dubai, U.A.EEmail: [email protected] | www.centena.biz

www.maritronics.com | www.emphor-marine.com | www.tensosys.biz Ma

riti

me

Div

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n

Page 2: Centena All Combined FinalNavMaritronics is an ISO 9001:2008, ISO 14001:2004 & OHSAS 18001:2007 LRQA certified company with IT Infrastructure for ERP and CRM, strong logistics support,

3

Centena introduction 5

Maritronics introduction 9

Why choose Maritronics 10

EDGE - A winning offering 18

Emphor introduction 23

Emphor offerings principals and solutions 24

Tensosys introduction 31

Tensosys advantage 34

Tensosys products and solutions 37

Integrated navigation systems and security solutions 39

Awards and recognition 43

Authorized agents and contacts 47

INDEX

2

Page 3: Centena All Combined FinalNavMaritronics is an ISO 9001:2008, ISO 14001:2004 & OHSAS 18001:2007 LRQA certified company with IT Infrastructure for ERP and CRM, strong logistics support,

54

What do you get when you combine four decades of business expertise, cutting

edge technology and an insatiable hunger for excellence? You get a revolutionary

leader who transforms state of the art technology into innovative products and

services. You get the Centena Group. With the world evolving at a dizzying speed,

staying relevant demands forward thinking and spontaneous action. Hence, the

Centena Group prides itself in continually innovating and exploring the latest

technology to be the frontrunner in the field of Marine Electronics &

Instrumentation, Industrial Control Automation, Identification & Security Systems,

Life & Analytical Sciences and Education Training Solutions. It is these qualities that

have helped the Centena Group to feature twice in Dubai's Top 100 SME companies

and ranked among the Top 10 companies for Human Capital Development and

Corporate Governance.

Excellence in Diversity

www.maritronics.com www.emphor-marine.com www.tensosys.biz

Page 4: Centena All Combined FinalNavMaritronics is an ISO 9001:2008, ISO 14001:2004 & OHSAS 18001:2007 LRQA certified company with IT Infrastructure for ERP and CRM, strong logistics support,

www.maritronics.com

Comprehensive MarineService Solut ions

Page 5: Centena All Combined FinalNavMaritronics is an ISO 9001:2008, ISO 14001:2004 & OHSAS 18001:2007 LRQA certified company with IT Infrastructure for ERP and CRM, strong logistics support,

Well into the fourth decade of its

business operations into the maritime

industry, Maritronics has carved a

name for itself as a provider of

comprehensive service solutions for

marine navigation, communication and

automation control systems.

Behind our success, is a team of

factory trained engineers, equipped

with a large inventory of original spare

parts and structured state of art

service delivery processes, who aim at

completing the confirmed repair jobs

on their first visit, and within the

shortest time period.

Maritronics is a division of the Centena

Group Company, headquartered in

Dubai, United Arab Emirates. The

group delivers world-class business

solutions for maritime, industrial

automation, life & analytical sciences,

identification & security and

educational training solutions.

Four Decades Of

Excel lence In

Marine & Offshore

Solut ions

98 www.maritronics.com

Page 6: Centena All Combined FinalNavMaritronics is an ISO 9001:2008, ISO 14001:2004 & OHSAS 18001:2007 LRQA certified company with IT Infrastructure for ERP and CRM, strong logistics support,

Maritronics is an ISO 9001:2008, ISO 14001:2004 & OHSAS 18001:2007 LRQA certified company with IT

Infrastructure for ERP and CRM, strong logistics support, 40+ experienced and competent factory trained

engineers and a commitment of 24/7 service. Maritronics Dubai has been recognized for its excellence in the

field of maritime support and awarded “Best Service Company Worldwide” for 5 consecutive years since the

inception of the award by JRC, Japan. We have also been acknowledged as the ‘Best Marine Service

Company in the Region’ by customers and principals and have won Dubai 100 SME twice in the years 2013

and 2015.

• Our principals are among the top 3 manufacturers of marine electronic equipments

• We provide our clients with the fastest service times in the industry and a first time fix ratio (FTFR) of 97%

• Maritronics is recognized as the most preferred partner worldwide and platinum grade distributer for

services by JRC - ALPHATRON

• Our factory trained engineers are prepared 24/7 to assist customers with technical support and

troubleshooting services, regardless of the position of the vessel

• We ensure adequate availability of spare parts for the immediate mobilization and to handle any new

requirements

• We are located at multiple locations in the Middle East to facilitate mobility and timeliness

• Geographically, Maritronics services all the ports right from the Suez Canal, Middle East, the Indian

Subcontinent, Sri Lanka and beyond

• We possess over 37 years of service experience

• Our engineers are factory trained and certified

• We have handled over 250 new build projects

• We provide technical support through telecommunication and email

• We pride ourselves with decades of customer loyalty and retention

Why Choose Maritronics

1110

Page 7: Centena All Combined FinalNavMaritronics is an ISO 9001:2008, ISO 14001:2004 & OHSAS 18001:2007 LRQA certified company with IT Infrastructure for ERP and CRM, strong logistics support,

• Engineering, Implementation and maintenance service

of Marine Navigation, Communication & Automation

products

• Fleet maintenance contracts

• System integration

• Consultancy

• Retrofit and New Building projects

• Statutory surveys

• Accredited Testing & Calibration Services

Marine Activities

• Shipyards

• Fleet Owners

• Oil Field / Offshore operators - Leisure Boat Builders

• Navy & Coast Guard

• Classification Societies

Customer Segment

1312

Page 8: Centena All Combined FinalNavMaritronics is an ISO 9001:2008, ISO 14001:2004 & OHSAS 18001:2007 LRQA certified company with IT Infrastructure for ERP and CRM, strong logistics support,

Navigat ion & Communicat ionWe offer a choice of sophisticated navigation and communication products through leading electronic

manufacturers & provide tailor-made service to enhance efficiency of your vessel.

Serv iceMaritronics works with the shipyards and ship owners to supply, integrate, install, commission and maintain

appropriate electronic equipments of new or retrofit vessels to meet their specific requirement as per the

maritime regulations. We specialize in:

• Gyro compass & steering systems

• Radar & ECDIS systems

• DGPS & chart plotter systems

• Echo sounder & sonar systems

• Doppler & electromagnetic speed logs

• GMDSS & satellite communication systems

• Onboard communication systems

• Integrated bridge systems (IBS)

• Onboard networking and high speed data

communication

• Automatic identification system (AIS)

• Voyage data recorder (VDR)

• Statutory inspections on behalf of

classification societies

• Propulsion control systems

• Shaft generators

• Joystick control systems

• Engine performance monitoring systems

• Power generation and control systems

• Alarm monitoring and control system

• Gas detection systems

• Cargo tank level gauging and control systems

• Fire alarm & fire fighting systems

• CCTV systems

Automation

Maritronics offers expertise in setting up systems onboard ships backed by a deep knowhow of

design and the proper implementation of techniques and procedures.

1514

Page 9: Centena All Combined FinalNavMaritronics is an ISO 9001:2008, ISO 14001:2004 & OHSAS 18001:2007 LRQA certified company with IT Infrastructure for ERP and CRM, strong logistics support,

1716

Onboard Entertainment & Connect ivity

Maritronics delivers a brilliant onboard entertainment experience with a commitment to delight,

inform & inspire passengers and vessel crew at every stage of their journey.

• Satellite TV systems for marine use

• Marine stabilized antennas

• Terrestrial broadcast receivers

• Music distribution systems

• Internet connection using VSAT technology

• Onboard IT networking

Training Infrastructure

Apart from marine engineering products and systems, Maritronics also provides tailor-made training

programs for electronic equipments onboard.

• Maritronics training center in Dubai

• Electronics and automation lab

• Technical library

• ECDIS type specific training

Cal ibrat ion

We have a recognized calibration facility to calibrate precision equipments like tank gauging systems

and other measuring instruments onboard the vessel.

• Factory trained and experienced service personnel

• Calibration of pressure, temperature, gas detection system and electrical equipments

• Time bound solutions with competitive pricing

• Onboard calibration services

• Authorized service agents for Tank System SA

Page 10: Centena All Combined FinalNavMaritronics is an ISO 9001:2008, ISO 14001:2004 & OHSAS 18001:2007 LRQA certified company with IT Infrastructure for ERP and CRM, strong logistics support,

EDGE–a winning offer ing from the industry veteran

Four decades ago, Maritronics made its mark in the field marine electronics. Today, it is the

leading supplier of comprehensive service solutions for marine navigation, communication and

automation control systems. EDGE – a Maritronics sub-brand provides integrated monitoring

and control systems that are devised using the finest products in marine solution. In keeping

with the Maritronics tradition of ensuring 100% customer satisfaction, the products offered

under EDGE are completely customizable to suit your unique needs. From alarm systems to

customized switchboards, EDGE aims to provide customized marine automation solutions.

Edge also offers additional features that prove to be useful in saving time, money and efforts

in today’s technology driven world. If customized solutions are not your requirement, EDGE

designs and develops off-the-shelf solutions that are fast becoming an integral part of marine

operations.

EDGE-Sk idd ing Mon i to r i ng Sys tem

EDGE-Wate r T igh t Door Mon i to r i ng Sys tem

EDGE-EDAS 15 (EDGE Da ta Acqu i s i t i on Sys tem)

EDGE-Tank Gaug ing Sys tem

EDGE-Brake Coo l i ng Sys tem

1918

Page 11: Centena All Combined FinalNavMaritronics is an ISO 9001:2008, ISO 14001:2004 & OHSAS 18001:2007 LRQA certified company with IT Infrastructure for ERP and CRM, strong logistics support,

Precis ion WithSpecial isat ion

www.emphor-marine.com20

Page 12: Centena All Combined FinalNavMaritronics is an ISO 9001:2008, ISO 14001:2004 & OHSAS 18001:2007 LRQA certified company with IT Infrastructure for ERP and CRM, strong logistics support,

Our fully accredited resources,

including those of our market leading

principals, allow us to offer a “one

stop shop” for the maritime industry

in the Middle East. Primarily focused

on the oil and gas segment, Emphor

Marine provides high precision

positioning services, sub-sea

equipment, power generation &

distribution solutions, fire & safety

solutions and unique satellite

communication packages. Whether it

is gleaming yachts, small commercial

crafts or one of the mammoths of the

seas, we have a full range of

cutting-edge technology products and

services, thereby giving us the

flexibility to supply cost-effective

solutions.

2322

Power

Precis ion

Performance

www.emphor-marine.com

Page 13: Centena All Combined FinalNavMaritronics is an ISO 9001:2008, ISO 14001:2004 & OHSAS 18001:2007 LRQA certified company with IT Infrastructure for ERP and CRM, strong logistics support,

What Do We Offer?

2524

The oil & gas industry demands precision and reliability as key characteristics

when it comes to processes, instruments and systems in use. Words such as

‘error’, ‘downtime’ and ‘delay’ are extremely disquieting. As a player specializing

in the offshore segment, Emphor-Marine is aware of and competent to handle

the stringent stipulations of the customers. It is very helpful to have ‘Maritronics’

with its longstanding tradition of marine service discipline as the in-house

service partner in meeting those customer requirements.

The current Emphor product portfolio includes:

• Positioning equipment for high accuracy applications

• ICT solutions including airtime

• Electric distribution systems

• Echo sounders and sonar systems for seabed survey and mapping

• Fire detection and firefighting systems onboard and subsea safety and

surveillance systems

Page 14: Centena All Combined FinalNavMaritronics is an ISO 9001:2008, ISO 14001:2004 & OHSAS 18001:2007 LRQA certified company with IT Infrastructure for ERP and CRM, strong logistics support,

Solut ions

COMMUNICATION

• Precision DGPS solutions to all oil and gas verticals like survey, DP, drilling, dredging etc.

• Marine VSAT & TVRO systems for communication and entertainment.

• Marine integrated communication solutions such as public address systems, talk back systems, master clock systems etc.

• We also provide rental equipments for niche market.

• Oil spill detection and navigation solutions for small and medium vessels.

WE ALSO PROVIDE THE RENTAL EQUIPMENTS FOR THE NICHE MARKET

2726

OFFSHOREPOSITIONING

NAVIGATIONINTEGRATED

COMMUNICATIONSYSTEMS

Mini-VSAT Broadband _

The No.1 maritime VSATnetwork* delivers high-speed global coverage.

TracPhoneVIP-Series _

Award-winningSATCOM systemswith built-innetworkmanagement.

IP-MobileCast _

Delivers operationsand entertainmentcontent directlyto your vesselwith no impact onyour data plan oronboard speeds.

Industry LeadingContent - Licensednews, sports, movies,TV, and music, plustraining, weather,and charts fromthe industry leaders. KVH OneCareTM _ A new comprehensive customer

support program that minimizes your totat costof ownership while maximizing uptime.

Page 15: Centena All Combined FinalNavMaritronics is an ISO 9001:2008, ISO 14001:2004 & OHSAS 18001:2007 LRQA certified company with IT Infrastructure for ERP and CRM, strong logistics support,

Always DependableAlways Ready

w w w.tensosys .biz28

Page 16: Centena All Combined FinalNavMaritronics is an ISO 9001:2008, ISO 14001:2004 & OHSAS 18001:2007 LRQA certified company with IT Infrastructure for ERP and CRM, strong logistics support,

Always Dependable. Always Ready.

Primed to serve the special and

unique needs of the marine, high

seas and offshore industry,

Tensosys is a Centena Group

company based in Dubai, UAE. We

began in 1980, offering specific and

scalable marine navigation,

communication, automation and

specific regulation - based solutions

for our customers in the Middle

East. An ISO 9001:2008, ISO

14001:2004, OHSAS 18001:2007

certified organization; we provide

solutions that are backed by lifetime

support both locally and globally.

Fail - safe reliability, technological

expertise and affordability have

allowed us to create a heritage in

marine engineering in this part of

the world.

3130

A Legendary

Name In Marine

& Offshore

Solut ions

www.tensosys.biz

Page 17: Centena All Combined FinalNavMaritronics is an ISO 9001:2008, ISO 14001:2004 & OHSAS 18001:2007 LRQA certified company with IT Infrastructure for ERP and CRM, strong logistics support,

KNOWLEDGE | INNOVATION | COMMITMENT | EXCELLENCE

Staying abreast of the accelerating knowledge expansion occurring in this field is a

part of our professional obligation. We therefore ensure that our knowledge base is

constantly updated and maintained in our area of expertise, in an organized and

explicit manner with a dedication to lifelong learning.

Viewing every problem as an opportunity to innovate and create is what has helped

us grow and expand. The willingness to look at new possibilities or solutions and

the technical ability to engineer products based on the requirement is something

we are proud of.

The commitment and the single-minded effort to serve and satisfy our customers

has always been the guideline for all our efforts. Working hard relentlessly as a

team to accomplish this common goal has always stood us in good stead.

Being accomplished in the small things makes room for bigger opportunities. The

details matter. And so, we dedicate time and thought to fully understand every

problem, big or small, before we provide solutions. And that, for us is excellence.

We Bel ieve In

3332

Page 18: Centena All Combined FinalNavMaritronics is an ISO 9001:2008, ISO 14001:2004 & OHSAS 18001:2007 LRQA certified company with IT Infrastructure for ERP and CRM, strong logistics support,

• Unmatched understanding of the marine / offshore business requirements

• Principals who are best-in-class in the international market

• Scalable solutions, thereby protecting your investment

• Comprehensive solutions under one roof, saving time and effort

• Reliable product range that ensures safety of man and material

The Tensosys Advantage TH

E T

EN

SOSYS ADVANTA

GE

3534

Page 19: Centena All Combined FinalNavMaritronics is an ISO 9001:2008, ISO 14001:2004 & OHSAS 18001:2007 LRQA certified company with IT Infrastructure for ERP and CRM, strong logistics support,

3736

Our Products And Solut ions

NAVIGATION

COMMUNICATION

AUTOMATION

REGULATIONBASED PRODUCTS

• Radar

• ECDIS

• Chart radar

• Echo sounder

• VDR

• Gyro compass

• Anemometer

• GMDSS• VHF UHF Radio Telephones• V-SAT• Entertainment solutions

• Alarm Monitoring Control system• Switchboards• Power Management system• Firefighting and fire detection systems

• BWMS

(Ballast Water

Management System)

• Emission Monitoring

(NOX & SOX)

Page 20: Centena All Combined FinalNavMaritronics is an ISO 9001:2008, ISO 14001:2004 & OHSAS 18001:2007 LRQA certified company with IT Infrastructure for ERP and CRM, strong logistics support,

3938

Integrated Navigat ion Systems

An integrated navigation system (INS) that includes radar, chart radar, ECDIS (electronics chart display

and information system) and conning display enables centralized monitoring by displaying all critical

parameter at the conning location, enabling the navigating officer to navigate safely.

This state-of-the-art ‘integrated navigation System includes the following features:

• Centralized monitoring and information sharing

• Adaptable to automatic navigation functions

• Centralized alarm management

• Good ergonomics for ease of operation

Complete Retrof i t Solut ion For BWMS And Bridge Navigat ion Equipment

• Turnkey solution for BWMS (Ballast Water Management System)

• First BWMS (Ballast Water Management System) retrofit in the Middle East successfully completed

• Complete bridge retrofit for navigation equipments

Security Solut ions

• CCTV solutions for remote monitoring of real time data access control system

Page 21: Centena All Combined FinalNavMaritronics is an ISO 9001:2008, ISO 14001:2004 & OHSAS 18001:2007 LRQA certified company with IT Infrastructure for ERP and CRM, strong logistics support,

Tensosys provides a high standard of comprehensive after sales service and

support from its dedicated marine services wing through Maritronics.

• Comprehensive service solution available 24/7 with fastest service time

and a first time fix ratio (FTFR) of 97%

• Our factory trained engineers are ready 24/7 to assist the customer with

technical support and troubleshooting services regardless of the position of

the vessel

• Adequate availability of spare parts for immediate mobilization to deal with

any new requirements

• Multiple locations across the Middle East for better mobility and timeliness

• We ensure quality service for our products and reliable partnership with

our principals and associates

• We provide our customers consultation in line with the changing

technology and regulation

• We partner with our associates for training on our products. Customer

specific orientation program is also provided on request

• All our business processes are quality monitored and are linked to the

challenges of a fast growing industry

After Sales Support

40 41

Page 22: Centena All Combined FinalNavMaritronics is an ISO 9001:2008, ISO 14001:2004 & OHSAS 18001:2007 LRQA certified company with IT Infrastructure for ERP and CRM, strong logistics support,

4342

• Maritronics - Winner of Dubai SME 100 Award, 2013 and 2015

• Maritronics - Winner of Best Service Company worldwide award 2012, 2013, 2014, 2015 & 2016 by JRC, Japan

• Maritronics and Tensosys was awarded Platinum Grade distributer worldwide in 2016 - 2017 by JRC, Japan

Awards:

J R C - J A P A N R A D I O C O M P A N Y A WA R D S

20142012 2013

PLATINUM GRADE DISTRIBUTOR 2016 - 2017

2015

SME 100 AWARD 2013 & 2015

Page 23: Centena All Combined FinalNavMaritronics is an ISO 9001:2008, ISO 14001:2004 & OHSAS 18001:2007 LRQA certified company with IT Infrastructure for ERP and CRM, strong logistics support,

45

We are an ISO certified company with several notable credentials under our belt. With 365 days / 24 hours Global Network Centers for optimum after sales support and a large team of competent, factory-trained engineers to provide round the clock assistance, our Quality Assurance Support is one of the best in the business.

Qual i ty Assurance Support:

Author ized Agents For:

Radio Survey And VDR Approvals From Class i f icat ion Societ ies:

44

Page 24: Centena All Combined FinalNavMaritronics is an ISO 9001:2008, ISO 14001:2004 & OHSAS 18001:2007 LRQA certified company with IT Infrastructure for ERP and CRM, strong logistics support,

46

H o t l i n e N u m b e r

+971 50 4561474

CONTACTS

DUBAI, UAE

Office No. 72-B, Al Jaddaf

P.O. Box: 6488

Tel: +971 4 3247500 / 3247501

Fax: +971 4 3242500

Mob : +971 50 4561474

FUJAIRAH, UAE

P.O. Box: 9476

Tel: +971 9 2234909

E-mail: [email protected]

DOHA, QATAR

P.O. Box: 31822

Tel: +974 44172535 / 44150841 / 44861975

Fax: +974 44174214

E-mail: [email protected]

ABU DHABI, UAE

P.O. Box: 33719

Tel: +971 2 6765979

Fax: +971 2 6763110

E-mail: [email protected]

MUMBAI, INDIA

Tel: +91 2227700618 / 19 / 20

Mob : +91 9167999561

E-mail: [email protected]

VISAKHAPATNAM, INDIA

Tel: +91 2227700618 / 19 / 20

Mob : +91 9167999561

E-mail: [email protected]

CHENNAI, INDIA

Tel: +91 2227700618 / 19 / 20

Mob :+91 9167999561

E-mail: [email protected]

E-mail: [email protected]

www.maritronics.com

E-mail: [email protected]

www.emphor-marine.com

E-mail: [email protected]

www.tensosys.biz