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BusinessCentralPembrokeshire College

Valero Oil Refinery, Pembroke.

Training that is CENTRAL to your businessDeveloping skills to produce a competent workforce is an investment that most businesses require, regardless of size. It is a fact that training improves skills, increases productivity and ultimately profitability; all of which help to keep your business ahead of the competition.

During difficult economic times improving organisational efficiencies becomes a priority. Driving down overheads, reducing errors, improving knowledge and customer satisfaction can all be addressed through good quality training.

Pembrokeshire College’s specialist training unit ‘Business Central’ provides extensive commercial training programmes tailored for employers both locally and internationally. Vocational training has long been a major part of the College’s work; our expertise is listening to industry and commerce then responding with flexible and relevant training solutions and/or consultancy.

We deliver training in the following occupational sectors:

• Business and Management • Engineering• Plant• Renewables• Quality and Environmental• Health and Safety• Care and Childcare• Construction• Customer Service and Retail• Hospitality• Professional Services• Teaching and Assessing

A comprehensive list of training can be found on pages 6 & 7.

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What do we do?Business Central has forged relationships with many employers across Wales, as well as national retail brands and international petroleum and engineering companies.

Training at home and abroadFor over 20 years the international division of Business Central at Pembrokeshire College has been nurturing links with many overseas agents from China, Malaysia, the United Arab Emirates, Kuwait, Peru and Vietnam. Partnerships range from in-country delivery to international student recruitment. The College has run two British Council projects in the UAE, winning a British Council award for the best project in the Middle East and North Africa.

The College also has strong links with the UAE Armed Forces and have had nine cohorts of students studying Marine Engineering at Pembrokeshire College.

Business Central offers:• Free training needs analysis• An extensive suite of accredited and non-accredited courses• New course/curriculum development• e-Learning• Teacher and assessor training• Quality assurance

Choose from various delivery models including:• At your business in the UK or overseas• At our Business Central offices at Pembrokeshire College, UK• Online• Blended - a combination of flexible delivery options

Call us today for an informal chat about your training requirements:• For training in the UK call - Tracy Chandra: 01437 753 446 Email: [email protected] Anne Hammond: 01437 753 445 Email: [email protected]• For international training - Amanda Kelleher: ++ (0) 01437 753 114 Email: [email protected]

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Lead Internal Quality CertificateCIEH L2, L3, Award in Environmental Principles and Best Practice CIEH L2, L3 Award in Environmental ManagementHAACP L2 AwardRenewablesGround Source & Air SourceAir Source Heating PumbsSolar Thermal Hotwater SystemsRenewable EnergyBusiness and ManagementILM L2 Award Leadership and Team SkillsILM L2 Certificate Leadership and Team SkillsILM L3 Award Leadership and ManagementILM L3 Certificate Leadership and Management

Introductory Certificate in Customer Service L1

Engineering Training

Coded Welding Virtual Control Room Training Process Safety: Management, Culture and LegislationProcess SafetyFundamentalsDiplomas in Engineering

Plant Related Training

Abrasive WheelsAsbestos AwarenessFire AwarenessSafety HarnessManual Handling AwarenessForklift IntroductionForklift RefresherHIAB RefresherMobile Tower Scaffold

Slinger Banksman RefresherTelescopic Handler RefresherSafe Working at HeightSetting Out and Levelling

Health and Safety at WorkIOSH Managing SafelyIOSH Working SafelyCCNSG Safety Passport

CCNSG Renewal

Nebosh General CertificatePhysical Intervention First AidQuality and Environmental

Quality Award ISO9001


Internal Quality Award


Business CentralThe course listing gives you an indication of the breadth of Business Central training. Course design and delivery across the sectors can be tailored to suit your requirements. For an extensive list of programmes available please go to: central.pembrokeshire.ac.uk

Specialist Supporting Teaching & Learning DiplomaCare and ChildcareSafeguarding

Understanding Dementia Dementia and Learning Disabilities Social Care Induction Framework (SCIF) UK ONLYSubstance MisuseMoving and Handling

Hospitality and Catering

Award in Food Safety L2, L3, L4

Diplomas in Food and Beverage

Diplomas in Food Preparation/Production, Cooking and Kitchen ServiceDiplomas in Hospitality Service and Hospitality

Diplomas in Retail Skills and Retail Management

Compex EX01 CompEx RefresherAnalysersDiplomas in Vehicle Maintenance and Repair

Construction Diplomas in BrickworkDiplomas in PlumbingDiplomas in Carpentry and JoineryDiplomas in PlasteringProfessional ServicesPrince 2 - Project Management

Customer Service

Diplomas in Facilities and Facilities Management Diplomas in Occupational Health and Safety BIIAB L2 Award Door SupervisingPHL L2 Personal License Holder

Microsoft products (Word Processing, Databases, Spreadsheets, Project) Sage Accounts

Book Keeping

Payroll Teacher Training and AssessingPostgraduate Certificate in Education (PGCE) TAQA Certificate in Vocational Achievement Award in Education and Training

Supporting Teaching & Learning Certificate

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Virtual Control Training Room (VCR)

One of the Best Engineering Training Facilities in the UKIt is estimated that 30% of the UK’s energy requirements are imported and processed locally in Pembrokeshire. Local industry includes one oil refineries, two LNG plants, two gas-fuelled power stations, and a large oil storage unit. There is also a broad range of businesses involved in the supply chain for this sector. The College works closely with many of these clients to shape provision that matches their training needs locally and beyond.

The College is committed to delivering industry standard technology and equipment to offer up-to-date training for oil and gas professionals. Training facilities include a recent extension to the engineering wing and a unique Virtual Control Room (VCR) to train and refresh refinery operations staff with hazardous scenarios within explosive settings. Software has been developed and modified to support the LNG system and the power station system.

Pembrokeshire College has recently developed a range of modular levels in Process Safety as part of the Chevron Legacy Project.

Skilled Training for the Marine Engineering SectorThe UK is one of the world’s leading boat-building countries with market leaders such as Sunseeker and Oyster making significant contributions to UK export figures. MITEC offer a number of City & Guilds vocational courses for the marine engineering sector.

Useful websites:For training in the UK go to: central.pembrokeshire.ac.ukFor training outside the UK go to: international.pembrokeshire.ac.ukFor boat-building and marine go to: mitec.pembrokeshire.ac.uk

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Training Case-studies & CommentsBusiness Central at Pembrokeshire College has an established trackrecord of working with a diverse portfolio of clients and products. From developing courses with Chevron Singapore to staff training at Marks and Spencer, even teacher training in a Malaysian rainforest - there is no training challenge we cannot tackle.

CASE-STUDY Blended Learning for Malaysian FootballersPembrokeshire College developed a bespoke package for privately owned Frenz Football Academy in Malaysia. Students enrolled on a pre-iGCSE programme, developed by the College, which focused on English reading, writing and study skills. On completion students had the option to progress to a suite of blended (online and classroom) iGCSE programmes or a bespoke Key Stage Three course. The College dispatched staff to Malaysia for teacher training and organised on-going online support for both teachers and students.

COMMENTHealth and Safety Training, Valero Oil Refinery“The training has been greatly beneficial to Hertel at Pembroke, with its wide variety of courses and excellent costs we were able to train our workers to a higher standard. Individuals have personally benefitted by learning new skills and developing career progression. With the excellent communication between the staff at the College and ourselves, coupled with the high standard and quality of training and services provided, I hope this relationship will continue long into the future.” Toby Brace Hertel - HSEQ Advisor, Hertel UK Ltd, Valero, Pembroke Refinery

COMMENTTAQA Training in the Middle East“Thank you very much for the training knowledge you shared with our instructors during the TAQA course. They have benefited from your guidance immensely.” Paulette E. Sangalang Dy. General Manager, Haward Technology Middle East

COMMENTLifelong Learning Qualification for Industry“The training given has provided our employees with a lifelong qualification that makes them extremely employable. The training has been highly regarded within the water/petro-chemical industries and having our team leaders qualified puts us ahead of the competition.’ Clare Gottwaltz - HR Manager, Celvac Environmental Solutions

CASE-STUDYDelivering Oil and Gas Training in PeruPembrokeshire College sent two tutors to Peru for a two-year contract to deliver oil and gas skills training to employees who had been selected to operate a new LNG plant for the Peruvian national oil company, (COLP). The programme was based on the College’s UK oil and gas apprenticeship programme then running with the Pembroke Chevron oil refinery. The curriculum followed the Pembrokeshire College programme, using City and Guilds and Edexcel qualifications. The international department worked with a Peruvian technical college in Lima called TECSUP to deliver the training.

TECSUP staff were then trained by Pembrokeshire College staff to deliver the bulk of the programme. This required delivery of some teacher training skills as well as focus on the content and teaching methodology of the Engineering modules. Pembrokeshire College staff undertook some delivery but also monitored quality, assessment and outcomes, liaising with the awarding bodies and COLP.

Check out our skills for industry promo video on Pembrokeshire College’s YouTube page.

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BusinessCentralcentral.pembrokeshire.ac.ukPembrokeshire COLLEGE

COLEG Sir Benfro

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