ceo roundtable protecht pres
TRANSCRIPT
8/13/2019 CEO Roundtable Protecht Pres
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© Protecht Pty Ltd
Business Risk Management
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Business Risk Management
David TattamDirectorProtecht
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Perception of Risk Management?
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Hindrance? Enabler?
or
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You do Risk Management anywayBUT….
• Do you do it efficiently?• Do you do it effectively?• Is it a ………….
Risk
Risk: the effect of uncertainty on objectives
Risk Management should be part ofnormal business management
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Risk: things that can stop you succeeding
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What is Risk?• The big hit items – Low likelihood of happening BUT verylarge impact – Natural Disaster: Building fire, Flood, Earthquake. etc.
– Loss of key person(s)
– Failure of IT systems
– Loss of client confidential data and leak to press
– Serious staff injury at work
– External and Internal Fraud
– Serious breach of regulation
• The everyday items – High likelihood of happening butrelatively low impact – cc’d client database of emails to all clients rather than bcc’d
– Staff absenteeism
– Dropping laptop and failure of laptop hard drive
– Duplicate supplier payment
– Accounting posting error requiring a rework
– Marketing material mistake – reprint / embarrassment5
ImpactCause
Events
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Controls
Preventive ReactiveDetective
9Do you have adequate and efficient controls?
Risk Management, notRisk Minimisation
Reward Risk
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How should we manage risk?Line 1: Controls in the business
Line 2: Risk Management
Line 3: Audit
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What is Risk Management?
1. Identifying risks
2. Understand / measure / rank risks
3. Avoiding those that make no sense
4. Managing those that make sense
5. Ongoing monitoring and reporting of key risks6. Ongoing assurance that key controls are
working
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Risk Management is:
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1. Health check (Risk and Controls Assessment)
2. Ongoing monitoring of indicators
3. Managing and recording incidents
4. Compliance attestations and checks
5. Checking of key controls
6. Documenting and implementing improvements
7. Reporting to management and board
Finger on the pulse
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Business Risk Management
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Case Study - Protecht
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Challenges
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1. Moving from small to medium size
2. Expanding to overseas locations
3. Owners needing to delegate and reduce directcontrol
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Solutions
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1. Increase quality of internal controls and policies
2. Implement a risk management layer to allowdelegation and growth while still having finger onthe pulse
3. Consider what a potential purchaser would wishto see as part of due diligence?
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Incident Management
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Complaints Management
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Reporting Dashboards
Some spin-off benefits
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1. Less hassles – less things go wrong. My dull headaches don’t
become migraines
2. Less worry as I know risks are being managed
3. Risk Management system has become main MIS in company
including performance reporting.
4. Minimising key person risk – everything is recorded in the
company’s corporate memory, not the CEO’s!
5. Reduced insurance premiums
6. Used in marketing: Most prospective clients ask about our risk
management
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David TattamDirector
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