ceo update - university of missouri system 21...boone hospital center update • exclusive...
TRANSCRIPT
CEO UpdateJonathan W. Curtright
OPEN - HEALTH AFF - INFO 4
WHERE WE’RE GOING TODAY
• Boone Hospital Center update
• Where we’re headed
– Integrated academic health system
– Value-based care and insurance products
– Tiger Institute for Health Innovation
– Clinical integration
– Master facility space plans
• Performance metrics
BOONE HOSPITAL CENTER UPDATE
• Exclusive negotiations paused
• A mutual decision
• Committed to patient-centered care and being good stewards of resources
• Willing to explore collaborations in the future
Where we’re headed
Integrated Academic Health System
INTEGRATED ACADEMIC HEALTH SYSTEM
Hannibal Regional Healthcare System
Bothwell RegionalHealth Center
University of Missouri Health Care
Capital Region Medical Center
Lake Regional Health System
MISSIONTo advance the health of all people, especially Missourians.
Through exceptional clinical service, University of Missouri Health Care supports the education and research missions of the University of Missouri.
VISIONThrough discovery and innovation, University of Missouri Health Care will be
the model health care provider for exemplary patient- and family-centered care.
STRATEGIC FOCUS AREAS
STRATEGICINVESTMENT
DELIVERY MODEL & PATIENT
EXPERIENCE
DIVERSITY, LEADERSHIP
& TALENT
QUALITY & INNOVATION
HIGH VALUE SYSTEM OF CARE
ORGANIZATIONAL SUSTAINABILITY
STRATEGIC INVESTMENT• Select Clinical Areas – CV, oncology, and primary care• MU Health Care Branding as “Destination Medical Center”• Facilities and Physical Infrastructure
DELIVERY MODEL AND PATIENT EXPERIENCE• Expand Continuum of Care – Primary Care and Post Acute Care• New Models to Drive Patient Service -- Tele-health, Patient Portal
DIVERSITY, LEADERSHIP AND TALENT• Employer of Choice in Boone County• Leadership Excellence• Innovative solutions for Hard-to-Recruit Staff; e.g., Nursing
HIGH VALUE SYSTEM OF CARE• Clinical Partners – HNM, MPact, Tiger Institute, Hospitals, Groups• Value Based Care – Exclusive Provider Networks/Narrow Networks
QUALITY AND INNOVATION• Enhanced Continuous Improvement • Tiger Institute –Revenue Cycle, CRMC, and Expanded New Partners
ORGANIZATIONAL SUSTAINABILITY• Data Analytics and Enhanced Infrastructure• Master Facilities Space Planning with Cannon Design• Excellence Hospital-Based Services – Acute Care/Trauma, ICU, Hospitalists
MU Health Care 2018-2019 Strategic Plan
VALUE-BASED CARE, INSURANCE PRODUCTS
• Direct to employer– Custom Network– Missouri Custom
• Development of additional value-based partnerships
TIGER INSTITUTE – ELECTRONIC HEALTH RECORD
Clinical Integration
CLINICAL INTEGRATION
• Multiple specialty groups and hospitals want to partner with MU Health Care.
– Mission alignment?– Organizational structure?– Financial
Master Facilities Space Planning
SPACE PLANNING
Strategic Master Facility Space Planning Committee
Dr. Talissa AltesMary BeckJonathan CurtrightJennifer DollJeri DotyJeremy FotheringhamDr. Rick FraunfelderRoger Higginbotham
Dr. Hunter HofmannDr. Eric KimchiMarty McCormickMark McIntoshPam MulhollandKeri SimonDr. Kevin Staveley-O’Carroll
Shelly Vincent-MasekEric VogelweidChristina VollrathDr. Steve WhittDr. Robert ZitschDr. Steve Zweig
SPACE PLANNING
MU Health Care continues to invest in inpatient beds
314 340 340 364 388
61 61 61 61 6120 20 42 42 42143 148 152 152 152
0
100
200
300
400
500
600
700
FY15 FY16 FY17 FY18 FY19
UH MUPC MOI WCH
538 569(+31)
595(+26)
619(+24)
643(+24)
Performance metrics
PERFORMANCE – INPATIENT MARKET SHARE
63.2% growth in 25-county service area market share FY07 to FY17
Does not include Normal Newborns
17.1% 17.0% 17.2%19.2% 19.7% 20.2%
23.0%
25.1%26.0%
27.2% 27.9%
10.0%
15.0%
20.0%
25.0%
30.0%
FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17
MUHC Linear (MUHC)
Source: MHA HIDI
PERFORMANCE – INPATIENT MARKET SHARE
33.3% growth in Boone County market share FY07 to FY17
Does not include Normal Newborns
43.6% 42.6%43.6%
48.2%
46.8%
47.3%
51.9%
54.4%55.8%
57.0%58.1%
40.0%
45.0%
50.0%
55.0%
60.0%
FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17
MUHC Linear (MUHC)
Source: MHA HIDI
February FYTD Financial Performance
• $69.7M v. $60.4M LFYTD
• 10.5% Operating Margin v. 9.9% LFYTD
• $3M investment in Sinclair School of Nursing
• $18-$20M Academic Support to School of Medicine
EMPLOYEE ENGAGEMENT
• 70th percentile!– A 20 percentile jump from
last year– 81% participation
Engaged employees
EMPLOYEE ENGAGEMENT
14
19
28
52
35
50
70
10
20
30
40
50
60
70
80
2011 2012 2013 2014 2015 2016 2017
Surv
ey P
erce
ntile
Engagement Survey Year
Switched to Gallup