cerium dashboard 2016
TRANSCRIPT
• Platinum Certified• 2015 Partner in Customer Excellence• Solutions Expert:
— Enterprise Unified Communications — Enterprise Contact Center — Mid-Market Unified Communications — Networking
What We Do
Business Dashboard
• Associates• System Engineers• Technology Specialists• IT Professionals
• Contact Center Management• Ethical Hacker• Information Systems Auditor
Professionals• Information Systems Security
Professionals• Project Management
• Sales Specialists• Design Specialists• Implementation Specialists• Support Specialists
• Sales Experts• Design/Network Associates• Design/Network
Professionals• Voice/Security Professionals• Internetwork Experts: - R/S, Voice, Security, Service Provider
Cisco CertifiedAvaya Certified
Microsoft Certified Industry Certified
Strategic AlliancesHuman Assets
• IT Helpdesk• Network Administration• Telephony Administration• Project Management
• External Vulnerability Assessments
• Security Assessments• HIPAA Assessments• Risk Analysis
• Audit • Design• Contact Center• Integration• Network Security• Wireless
• Cisco UC• Contact Center• Lync & Exchange UC• Microsoft Office 365• Video as a Service• WiFi as a Service
Cloud Services
• Assessment• Multi-Channel Strategy• Optimization• Reporting
Contact Center
• Customer Service Solutions• Data Networks• IP Telephony• Messaging• Mobility
Small Business
• Remote & Onsite• Single Point of Contact• Web Support• Centrally Managed• Customized Support
Support Services
• Custom Curriculum• Proven Methodology• Onsite Training• Computer Based Training• Remote Training
Training
Competencies
Network Security
“Gold Star” Customer Satisfaction Excellence
Architecture Specializations: — Advanced Collaboration — Advanced Data Center — Advanced Enterprise Networks — Advanced Security
Staff Augmentation
• Advanced IP Telephony• Contact Centers• Data Center• Messaging• Network Security
• Session InitiationProtocol (SIP)• Unified Communications (UC)• Video Communications• Virtualization• Wireless
Consulting Services
• Managed Partner • Gold Cloud Productivity• Gold Communications • Gold Messaging• Silver Datacenter• Lync Certified Support Partner
May 2016
Mission Statement To be an innovative, knowledgeable, responsive partner with our customers in the design, implementation and support of all their network communication solutions.
Locations & Resources
California | Colorado | Florida | Idaho | Montana | North Carolina | Oregon | Pennsylvania | Washington | Philippines