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CertifiedData Center Professional

Offered by ICOR as part ofthe Facility Management

Professional DevelopmentProgram

Join the elite group ofCertified Data Center Professionals

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For more information about ICOR’s courses, go to www.thei

Course Description:With few exceptions, enterprises today rely on IT for the delivery of business-critical services - often directly to the end consumer. It is therefore vital that the mission critical Data Center is designed, maintained and operated with hi-availability and efficiency in mind. Fact is however that most Data Center’s do not meet the full availability, capacity, safety or efficiency requirements often demanded. The ever changing technologies put even more pressure on Data Center managers along with the ever faster pace at which these changes are required. On top of that, there is a vast number of companies where the Data Center is a shared responsibility between the IT and Facilities divisions, each having their own values and standards to which they believe a mission critical site should be designed, maintained and operated.

This course will provide anybody involved with Data Center design, maintenance and operations, valuable lessons which will enable a hi-available, flexible, safe and efficient mission critical Data Center environment for both new and exist-ing sites.

Certified Data Center Courses There are three levels of certification for Mission Critical Site Facilities courses:

CDCPTM: Certified Data Center Professional

CDCSTM: Certified Data Center Specialist

CDCETM: Certified Data Center Expert

The Certified Data Center Professional course is a two-day course designed to expose participants to the key components of the Data Center. It will ad-dress how to setup and improve key aspects such as power, cooling, security, cabling, safety etc. to ensure a hi-available Data Center. It will also address key operations and maintenance aspects.

Audience - The primary audience for this course is an IT, Facilities, or Data Center Operations professional working in and around the Data Center and having responsibility to achieve and improve hi-availability and manageability of the Data Center. Participants who have at least one or two years of actual working experience in a Data Center/facilities environment are best suited.

Delivery Structure - An instructor-led course that uses a combination of presentation lectures and question and answer sessions to discuss attendees’ specific needs and issues experienced in their own environment.

cor.org/courseware.html or call 866.SOLVE21 (765.8321)

Day 1 Will Cover the Following Topics:

•The Data Center, its Importance & Causes for Downtime•Data Center Standards and Best Practices •Building Construction•Raised Floor/Suspended Ceiling•Power Infrastructure•Electro Magnetic Fields

Day 2 Will Cover the Following Topics:

•Cooling Infrastructure •Light Standards •Designing a Scalable Network Infrastructure•Fire Suppression•Data Center Monitoring•Operational Security and Safety Practices •Labeling•Documentation •Cleaning •MTBF/MTTR•Maintenance Contracts/OLA•IT Service Management Based on ITIL/BS15000/ISO/ICE-20000•EXAM: Certified Data Center Professional

Certification and Accreditation Certification exams will be administered at the end of the second day. The exam is a one-hour, 40 questions, closed book exam. Attendees who pass the exam will receive the official “Certified Data Center Professional” certificate. This world-wide recognized certificate is accredited by ICOR. 1.4 CEU creditsare earned towards ICOR education credit for all members of ICOR who com-plete the course. These CEU credits can be used toward certification by ICOR.

www.theicor.org866.SOLVE21 (765.8321)

Benefits After completion of the course the attendee will be able to: •Choose an optimum site for mission critical Data Center’s based on current and future needs •Describe all components important for hi-availability in a Data Center and how to effectively setup the Data Center and manage it •Name and apply the various industry standards •Describe the various technologies for UPS, fire suppression, cooling, monitoring systems, cabling standards etc. and how to choose and apply them effectively to enhance the hi-availability of the Data Center at minimum cost •Create a robust electrical distribution system to avoid costly downtime •Enhance cooling capabilities and efficiency in the Data Center by using techniques and technologies including new methodologies for high-power cooling requirements of the future •Design a highly reliable and scalable network architecture and learn how to ensure installers use proper testing techniques •Create effective maintenance contracts with equipment suppliers ensuring the best “bang for the buck” •Setup effective Data Center monitoring ensuring the right people get the right message •Ensure proper security measures, both process and technical are in place safeguarding your companies precious information in the Data Center •Describe the various IT-Service management standards, best practices and processes and how to effectively use them leading to increased efficiency of operations whilst minimizing risk of downtime caused by change •And much, much more...

OPENWORLD LTD is a leading regional enterprise software vendor with our offices located in Nairobi, Kenya. We serve regional enterprises through technology and services made possible by the open source model.

Our business technology services help enterprises achieve business enablement and innovation through technology while keeping in line with cost-control requirements. Through a team of employees and consultants, comprising Computer Scientists, Electronic/Telecommunication Engineers and Information Systems professionals who have extensive backgrounds and experience, we specialize in two core areas: Open Source Software Consulting and Open Source Technical Trainings.

www.openworld.co.ke