certified quality auditor (voucher included)

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Certified Quality Auditor (Voucher Included) 33 hours/6 months/Self-Paced/Certificate Program Course Code: CTP-GES2014 TP#: GES2014 Course Cost: $3,295.00 Texas A&M University~Kingsville In partnership with 360training.com 700 University Blvd Kingsville, TX 78363-8202 http://www.tamuk.edu/continuinged/ (866)-991-3921 or (361) 593-2861

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Page 1: Certified Quality Auditor (Voucher Included)

Certified Quality Auditor (Voucher Included)

33 hours/6 months/Self-Paced/Certificate Program

Course Code: CTP-GES2014

TP#: GES2014 Course Cost: $3,295.00

Texas A&M University~KingsvilleIn partnership with 360training.com

700 University Blvd Kingsville, TX 78363-8202

http://www.tamuk.edu/continuinged/(866)-991-3921 or (361) 593-2861

Page 2: Certified Quality Auditor (Voucher Included)

• Validates your knowledge in planning, conducting, and reporting a quality audit, whether it is a quality system, process, or product audit

• Preparation for the internationally recognized credential Certified Quality Auditor (CQA) exam

STUDENT SUPPORT SERVICES INSTRUCTOR SERVICES CAREER SERVICES

Study Groups Answer Questions Time Management Assistance

Student Success Calls Mentoring Labor Market Information

Study Schedules 24-hour Reply Time National Certification Information

Technical Support Industry Information Externships

Extensions Exam Reviews and Feedback Check-in Emails

Leave of Absence Write Recommendations Student Feedback Surveys

Transcript Requests On the Spot Test Results

Completion Certificates Progress Emails/Phone Calls

Student Feedback Surveys Student Feedback Surveys

STUDENT SERVICES

2 Certified Quality Auditor (Voucher Included)

OVERVIEW

In this course, you will learn the standard basics and competencies of quality auditing, as well as professional applications, advanced techniques, and course management. Whether you are new to the field or are an existing quality auditor looking to prepare for the ASQ certification exam, the ASQ-Certified Quality Auditor course is an excellent choice for building your career as a CQA. Additionally, getting your certification is an excellent way to move ahead in your career, as ASQ CQAs earn nearly twelve percent more on average than quality auditors without credentials. This course also includes a voucher which covers the fee of the exam.

OBJECTIVES

After completion of the course, you will be prepared to sit for the Certified Quality Auditor (CQA) exam. How you will benefit:

Page 3: Certified Quality Auditor (Voucher Included)

3Certified Quality Auditor (Voucher Included)

D. Chapter 4: Making Decisions in a Retrenchment or Stability Strategy

E. Chapter 5: Job Analysis as a Tool for Decision-Making

X. Lesson 10: Affirmative Action

A. Chapter 1: Introduction

B. Chapter 2: Creating an Affirmative Action Plan

C. Chapter 3: The AAP: Putting It All Together

D. Chapter 4: More Parts of an AAP

E. Chapter 5: Still More Numbers for the Government!

PROGRAM OUTLINE:Certified Quality Auditor

(Voucher Included)

Modules:

Auditing Fundamentals• Types of quality audits• Purpose and scope of audits• Criteria to audit against• Roles and responsibilities of audit

participants• Professional conduct and consequences

for auditorsAudit Process

• Audit preparation and planning• Audit performance• Audit reporting• Audit follow-up and closure

Auditor Competencies• Auditor Characteristics• On-site audit resource management• Conflict resolution• Communication and presentation

techniques• Interviewing techniques• Team Dynamics

Audit Course Management and Business ApplicationsAudit Course ManagementBusiness and financial impactQuality Tools and Techniques

• Basic quality and problem-solving tools• Process improvement techniques• Basic statistics• Process variation• Sampling methods• Change control and configuration

management• Verification and validation• Risk management tools

What You Will Learn:

• Various types of quality audits as well as the steps involved in planning, conducting, and closing out an audit

• Improve communication skills by learning techniques for presenting, interviewing, and tactical conflict resolution

• Analyze audit results and customer satisfaction to implement changes that resolve internal issues and improve processes

• Learn how to utilize quality tools such as Pareto charts, flowcharts, and plan-do-check-act (PDCA) as well as process improvement techniques like Six Sigma

• Identify methods for estimating, mitigating, and controlling risk: FMEA, HACCP, and CTQ

How the Program Is Taught:

• Self-paced, online course

• 6 months to complete

• Open enrollment, begin anytime

• 33 course hours

Page 4: Certified Quality Auditor (Voucher Included)

Texas A&M University~KingsvilleIn partnership with 360training.com

700 University Blvd Kingsville, TX 78363-8202

http://www.tamuk.edu/continuinged/(866)-991-3921 or (361) 593-2861

Certified Quality Auditor (Voucher Included)