CES SERVICES CES SERVICES

IN LIGHT OF ECONOMIC DOWNTURN IN LIGHT OF ECONOMIC DOWNTURN

IN THE REPUBLIC OF CROATIAIN THE REPUBLIC OF CROATIA

UN recognition: 15.01.1992.Total area 89.810 km2

-land - 56.610 km2 -sea - 33.200 km2

Population: 4.437.460Active labour force: 1.7 milEmployed: 1.6 mil

The Republic of Croatia

CES History…

102 years of the existence of the employment service in Croatia - the first office for mediation between employers and job seekers was

established in 1906 in Zagreb (the Work and Employment Mediating Office)

78 years of vocational guidance services at the employment service in Croatia

- the first Vocational Counselling Centre was established at the Employment Exchange Office in 1931

Croatian Employment Service Today…

Central Office 22 Regional Offices 95 Local Offices

1,252 staff members

The Centre of Public Employment Services of Southeast European Countries

Unemployment in the Republic of Croatia from 1952 to 2008

Unemployment in the Republic of Croatia from 1952 to 2008

0

50

100

150

200

250

300

350

400

19

52

19

54

19

56

19

58

19

60

19

62

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64

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66

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68

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70

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72

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76

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06

20

08

Year

Nu

mb

er

of

un

em

plo

ye

d p

ers

on

s (

in 0

00

)

Total Women Men

Unemployment Rates from 1990 to 2008 Administrative Sources

8.2

13.0

17.9

16.6

14.815.3

14.8

14.5 14.5

16.4

17.5

17.2

19.1

21.122.0 22.3

19.1

18.0

13.4

6

8

10

12

14

16

18

20

22

24

26

1990

1991

1992

1993

1994

1995

1996

1997

1998

1999

2000

2001

2002

2003

2004

2005

2006

2007

2008

Year

Perc

enta

ge

%

Employment and Unemployment Rates,1996 – 2008

Labour Force Survey

13.616.1

10.0

15.8 14.8 14.311.49.9

13.8 12.711.1 9.6 8.3

55.557.0

58.8

53.1 53.2 54.5 54.8 55.4 57.0 57.853.6

51.4 51.6

0

5

10

15

20

25

30

35

40

45

50

55

60

65

70

19

96

19

97

19

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20

00

20

01

20

02

20

03

20

04

20

05

20

06

20

07

20

08

Year

Perc

enta

ge %

Unemployment rate Employment rate

Situation in the Labour Market Today – Regional Differences

..

Unemployment rates at county level, average 2008

10.7

11.2

12.1

12.4

15.5

16.7

17.0

17.4

18.2

20.7

21.5

21.8

23.2

24.1

24.8

26.0

9.8

9.3

9.2

5.5

5.3

12.8

0

5

10

15

20

25

30

City

of Z

agre

b

Coun

ty o

f Ist

ria

Coun

ty o

f Var

aždi

n

Coun

ty o

f Prim

orje

-Gor

ski K

otar

Coun

ty o

f Kra

pina

-Zag

orje

Coun

ty o

f Međ

imur

je

Coun

ty o

f Zag

reb

Coun

ty o

f Dub

rovn

ik-N

eret

va

Coun

ty o

f Kop

rivni

ca-K

rižev

ci

Coun

ty o

f Zad

ar

Coun

ty o

f Spl

it-Da

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ia

Coun

ty o

f Lik

a-Se

nj

Coun

ty o

f Šib

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-Kni

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Coun

ty o

f Pož

ega-

Slav

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Coun

ty o

f Osi

jek-

Bara

nja

Coun

ty o

f Bje

lova

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Coun

ty o

f Kar

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Coun

ty o

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ki B

rod-

Posa

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Coun

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ak-M

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-Srij

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Per

cent

age

%

Counties

Average - Republic of Croatia

Macroeconomic Indicators of the Situation in the Republic of Croatia in 2008

GDP per capita – EUR 10,682 GDP per capita – EUR 10,682 GDP growth rate - GDP growth rate - 22..44 % % Industrial production growth rate – Industrial production growth rate – 11..66 % % Construction industry growth rate – Construction industry growth rate – 1111..88 % % Tourism growth rate – Tourism growth rate – 22.0 %.0 % Foreign trade exchangeForeign trade exchange

- export growth rate – - export growth rate – 44..77 % %

- import growth rate – - import growth rate – 88..88 % % Annual inflation rate - Annual inflation rate - 66..11 % %

Labour Market Indicators in the Republic of Croatia (ø 2008)

Population (Census 2001): Population (Census 2001): 4,434,4377,460,460 Active population: Active population: 1,71,79898,000,000

Activity rate: Activity rate: 6633..77 % % Employed persons: Employed persons: 1,1,625625,000,000

Employment rate: Employment rate: 5577.4 %.4 % Unemployed persons: Unemployed persons: 117474,,000000

Unemployment rate: Unemployment rate: 9 9..99 % %

Current Situation…

Labour marketLabour market::

Employers are experiencing business difficulties and therefore Employers are experiencing business difficulties and therefore are often forced to dismiss their workers.are often forced to dismiss their workers.

Employers need different, adjusted activities which are to be Employers need different, adjusted activities which are to be designed by the Croatian Employment Service.designed by the Croatian Employment Service.

There is a growing demand for activities towards workers who There is a growing demand for activities towards workers who are still under a work contract, but facing a dismissal.are still under a work contract, but facing a dismissal.

Croatian Employment ServiceCroatian Employment Service increased inflow of new entrants into unemployment;increased inflow of new entrants into unemployment; growing need growing need to workto work with employers with employers;; growing need to work with long-term unemployed persons and growing need to work with long-term unemployed persons and

specific target groups who are threatened by social exclusionspecific target groups who are threatened by social exclusion..

Labour Market Challenges Today…

to follow-up on employment trends, so that suitable measures can be to follow-up on employment trends, so that suitable measures can be undertaken on time, to proceed with the implementation of guidelines undertaken on time, to proceed with the implementation of guidelines for growth and employment;for growth and employment;

to apply flexibility principles while adjusting to new circumstances as to apply flexibility principles while adjusting to new circumstances as well as to support the business security;well as to support the business security;

to help unemployed persons find a new employment, enter the to help unemployed persons find a new employment, enter the education system in order to acquire knowledge and skills; help education system in order to acquire knowledge and skills; help employed persons to retain their jobs;employed persons to retain their jobs;

to to focus on stimulating employment and supporting activitiesfocus on stimulating employment and supporting activities,, the aim the aim of which is to shorten the unemployment period, whereby applying the of which is to shorten the unemployment period, whereby applying the flexsecurity principles;flexsecurity principles;

to strengthen the access to education and training programmes as well to strengthen the access to education and training programmes as well as to active labour market policy measures;as to active labour market policy measures;

to to provide constant assistance with respect to occupation choice which provide constant assistance with respect to occupation choice which should be in line with labour market needs and capabilities of should be in line with labour market needs and capabilities of individuals.individuals.

What is Expected from the CES…

a significant role in overcoming the crisis, identification of a significant role in overcoming the crisis, identification of labour market changes as well as its needs and response to labour market changes as well as its needs and response to economic challenges; economic challenges;

interventions before the crisis hits the companyinterventions before the crisis hits the company (early (early intervention through mobile centres);intervention through mobile centres);

ability to adjust to quick changes and vulnerability of the labour ability to adjust to quick changes and vulnerability of the labour market, with an increased inflow of job seekers and their needs market, with an increased inflow of job seekers and their needs (individualized counselling and assistance with job search, (individualized counselling and assistance with job search, training programmes, co-financed employment, supporting of training programmes, co-financed employment, supporting of self-employment)self-employment);;

ensuring better and faster services towards employers, but also ensuring better and faster services towards employers, but also towards employed persons in order for them to retain their towards employed persons in order for them to retain their jobsjobs;;

key role in overcoming structural andkey role in overcoming structural and long-term long-term unemploymentunemployment..

Measures and Services

Measures towards employersMeasures towards employers Mobile Centres/mobile teamsMobile Centres/mobile teams Business counselling/key accountBusiness counselling/key account

Measures towards unemployed personsMeasures towards unemployed persons Services for Services for employable employable personspersons Services for hardServices for hard--toto--place personsplace persons

Measures towards employed persons who are threatened by Measures towards employed persons who are threatened by unemploymentunemployment

Measures towards employers

Mobile Centres/Mobile Teams

Business counselling Specialized counsellors Key account counsellors

Active Labour Market Measures Supported employment Supported training

Measures towards Unemployed PersonsServices towards Employable Persons

Increased job-matching services

Employment counselEmployment counselllinging

Information on vacanciesInformation on vacancies Information via SMSInformation via SMS Information vInformation via e-mailsia e-mails Call Call CCentre (in preparation)entre (in preparation) Career Development CentresCareer Development Centres

Job mediation servicesJob mediation services

Measures towards Unemployed Persons Services towards Hard-to-place Persons

Increased job-matching services Employment counselling Vocational guidance Team treatment with the aim of identification of ”new

occupation” Training for acquiring job search skills Training for acquiring professional skills Co-financed employment Public work programmes

Measures towards Employed Persons who are threatened by Unemployment

Co-financing of training, the aim of which is job retention

Co-financing of employment with another employer

Mobile Centres in companies

- counselling services for workers in order to determine working potential of person- job mediation services - education for the labour market (active job search, business plan, vocational training)- education for self-employment and business start up- internal labour exchange

Modes of Measure Implementation

Local partnerships for employment with other labour market stakeholders in order to increase investments in training of unemployed

Partnership with social partners unions and employers to find suitable arrangements for work-sharing

Financing of projects from international resources

Cooperation in the field of implementation of public policies and national programmes

Cooperation in the field of Implementation of Public Policies and National Programmes

JAP – Joint Assessment Paper on Employment Policies NPPZ – National Employment Implementation Plan JIM – Joint Inclusion Memorandum National Programme for Roma National Action Programme for the Youth National Strategy of Equalization of Possibilities for Persons

with Disabilities National Plan for Fight against Discrimination National Gender Equality Policy The Croatian Government programme ″Social Reintegration of

Drug Addicts” National Strategy for Creation of Stimulating Environment for

the Development of Civil Society Ect..Ect..