ch 2 - airport mobile internet - introductions
TRANSCRIPT
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Economics. Business and Tourism
One section of the overall presentation for the PhD thesis titled “Airport Mobile Internet”
Introduction
Luis Martín-Domingo | www.aeriport.com
Ch1 Ch2 Ch3 Ch4 Ch5 Ch6 Ch7
the airport in your hands
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Airport Mobile Internet
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Background
Globalization & Competition
2000 2015
x2
2030
x2
World Air Passengers Source: Airbus
Airlines Shareholders
Airport Profits & Low Fees
Public Utility
Commercial
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Airport Challenges
«
Guiding Passengers
€ Commercial Revenue
Airport Quality of Service - ASQ
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Congestion and Pollution
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Recent Trends
Source: SITA
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World Internet Users
Source: internetworldstats.com
Air pax with smartphone
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Objectives
Airports Adoption Passengers Wayfinding
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€ Commercial Revenue Congestion and Pollution
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Objectives +
To use technological tools
Academia - industry
Blog
To lecture
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Methodology 1/2
Secondary Data
ACI IATA
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World Internet Users Source: internetworldstats.com
Laboratory Equipment
WiFi
Primary Data
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Methodology 2/2
Tour- ism
Web & Apps Evaluation
Innovation Model
ScolariFdz-Cavia 2014 KART Plot
ANOVA
Chi-Square | Shapiro-Wilk
Rogers. 1995 Theory of Innovation
Park & Gretzel 2007 Sucess Factors
+
-
TOPSIS
Zadeh 1965-74-84 Fuzzy Theory
Hwang & Yoon 1981 MCDM TOPSIS
Very Poor
Poor
Fair
Good
Very Good
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Methodology +
Flip the classroom | Conference
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Academia-Industry collaboration
Blog
Aeriport.com
Technology
Lecturing
Abeyse-kera & Dawson 2015
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Thesis Structure
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Ch3 Ch4 Ch5 Ch6
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Ch2 Ch1 Ch7
ES
|- Introduction -| |- Conclusions --- Separated Research Papers ----
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Q
€
URL URL
ACI
Airport Mobile Website Evaluation: Terminal Navigation and Commercial Revenue
Ch3 Ch4 Ch5 Ch6
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Airport Mobile Internet as an indication of Innovation
Ch3 Ch4 Ch5 Ch6
CPH Copenhaguen Kastrup
STN London Stansted
AMS Amterdam Schiphol
LHR London Heathrow
ACI
€
URL URL
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Ch3 Ch4 Ch5 Ch6
Airport Surface Access and Mobile Apps
ACI
URL URL
P
€
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Ch3 Ch4 Ch5 Ch6
Airport Service Quality using Fuzzy numbers and TOPSIS
IATA
Q ASQ Index
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Thesis Structure
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Ch3 Ch4 Ch5 Ch6
20
15
20
11
20
12
20
13
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14
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16
20
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Ch2 Ch1 Ch7
ES
|- Introduction -| |- Conclusions --- Separated Research Papers ----
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Introduction
Universidad de Las Palmas de Gran Canaria
Luis Martín-Domingo | www.aeriport.com
Text and presentation available at www.aeriport.com
Thank you!
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