Fundamentals of Human Resource Management 8e, DeCenzo and Robbins

Chapter 4Employee Rights and HR Communications

Fundamentals of Human Resource ManagementEighth Edition

DeCenzo and Robbins

Fundamentals of Human Resource Management 8e, DeCenzo and Robbins

The Employment-at-Will Doctrine

• Exceptions to the Doctrine: – Implied employment contract: verbal or

written statements made by members of the organization, such as promises of job security or statements in an employee handbook.

– Breach of good faith: An employer breaches a promise or abuses its managerial powers.

Fundamentals of Human Resource Management 8e, DeCenzo and Robbins

Discipline and Employee Rights

• Discipline– A condition where employees conduct

themselves in accordance with the organization’s rules and standards of acceptable behavior.

Fundamentals of Human Resource Management 8e, DeCenzo and Robbins

Discipline and Employee Rights

• Factors to consider when disciplining – Seriousness of the problem

– Duration of the problem

– Frequency and nature of the problem

– Extenuating factors

– Degree of socialization

– History of organization’s discipline practices

– Management backing

Fundamentals of Human Resource Management 8e, DeCenzo and Robbins

Discipline and Employee Rights

• The most frequent violations requiring disciplinary action involve– Attendance– On-the-job behaviors– Dishonesty – Outside activities

Fundamentals of Human Resource Management 8e, DeCenzo and Robbins

Discipline and Employee Rights

• Disciplinary Guidelines – Make disciplinary action corrective rather

than punitive. – Make disciplinary action progressive; i.e.

verbal warning, written warning, suspension, dismissal.

Fundamentals of Human Resource Management 8e, DeCenzo and Robbins

Discipline and Employee Rights

• Disciplinary Actions – Written verbal warning– Written warning– Suspension– Dismissal

Fundamentals of Human Resource Management 8e, DeCenzo and Robbins

Employee Counseling

• This approach is most appropriate when a performance problem is not amenable to training and development or mentoring and coaching.

Fundamentals of Human Resource Management 8e, DeCenzo and Robbins

Employee Counseling

• Listen to the employee to uncover the reason for poor performance.

• Focus on performance-related behaviors

• Get the employee to accept the problem, and work to find solutions.

• Managers are not expected to solve employee’s personal problems

• Employee Assistance Program

Fundamentals of Human Resource Management 8e, DeCenzo and Robbins

Glass ceiling effect

• An invisible barrier for women or female worker that holds themselves up in their carrier ladder.

• HRMHrm is the function within an organization

that focus on recruitment, selection, compensation, performance, organization development, safety, wellness, benefits, employees motivation, communication, administration and training.