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Page 1: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning
Page 2: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Chair: Dr. Allan GunningJoint Chair of National Steering

Group for Joint Strategic Commissioning

Page 3: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning
Page 4: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Professor Jim McGoldrickChair

Joint Improvement Partnership Board

Page 5: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Joint Strategic CommissioningImprovement Agenda

Jim McGoldrick

Page 6: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Joint Improvement Partnership Board

• NHS Scotland• Scottish Government• COSLA• Third Sector• Independent Sector

Page 7: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning
Page 8: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Board and JIT will work with other improvement bodies to:

• Accelerate the pace of transformational change

• Support and challenge improvement in the delivery of integrated health and social care

• Particular challenge of joint strategic commissioning

Page 9: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Need for improvement

• Need “new commissioning models based on partnership and delivery of personalised outcomes” Changing Lives; report of the 21st Century Social Work Review, 2006

• “Little evidence …of significant improvement and limited progress on joint commissioning”

Audit Scotland 2012

• “Very few examples of good joint planning and a slowness to develop strategic commissioning” Scottish Parliament Finance Committee 2013

Page 10: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning
Page 11: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning
Page 12: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

• Analysis is one of the most important activities in the commissioning cycle. Poor analysis of past or future trends will result in flawed commissioning decisions and wasted resources”.

• SWIA guide to Strategic Commissioning

Page 13: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning
Page 14: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning
Page 15: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Supporting the analysis

• Individual level linked health and social care data

• Centrally funded team• Joint Improvement Team• Across all partnerships by 2015

Page 16: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

• “One of the opportunities with which integration provides us is that it will allow us to ensure through joint commissioning that we bring those services together in a much more targeted and focused way with a clear focus on the long term outcomes”

• Michael Matheson MSP, Minister for Public Health, Scottish Parliament, 8 May 2013

• “Each Health and Social Care Partnership will be expected to produce joint commissioning strategies and delivery plans over the medium and long-term

• Integration of Adult Health and Social Care Consultation Proposals

Page 17: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning
Page 18: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

• “Councils and NHS Boards do not always involve voluntary and private providers in planning which services are needed in the local area” Audit Scotland, 2012

• A significant part of the expertise required to commission and provide services….sits with the providers of service rather than the commissioners” Changing Lives, 2009

Page 19: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning
Page 20: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning
Page 21: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Councillor Peter JohnstonHealth and Well-being Spokesperson

COSLA

Page 22: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Health and Social Care Integration: Health and Social Care Integration: Today’s Reality, Tomorrow’s VisionToday’s Reality, Tomorrow’s VisionHealth and Social Care Integration: Health and Social Care Integration: Today’s Reality, Tomorrow’s VisionToday’s Reality, Tomorrow’s Vision

Cllr Peter JohnstonCllr Peter Johnston

Health and Well-being SpokespersonHealth and Well-being Spokesperson

COSLACOSLA

Cllr Peter JohnstonCllr Peter Johnston

Health and Well-being SpokespersonHealth and Well-being Spokesperson

COSLACOSLA

Page 23: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning
Page 24: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Trends in Care Home and Trends in Care Home and Care at Home populatioCare at Home populationsTrends in Care Home and Trends in Care Home and Care at Home populatioCare at Home populations

Trend in Care Home residents aged 65+ in Scotland: actual vs projected numbers

15000

20000

25000

30000

35000

40000

2003 2004 2005 2006 2007 2008 2009 2010 2011

Year

N o

f res

iden

ts 6

5+

Projected

Actual

Home care clients 65+

30000

40000

50000

60000

70000

2003 2004 2005 2006 2007 2008 2009 2010 2011

YearN

of c

lient

s 65

+

Projected

Actual

Page 25: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Intensity of Care at Home Intensity of Care at Home PackagesPackages

Intensity of Care at Home Intensity of Care at Home PackagesPackages

Home care 10+ hours (intensive home care)

7000

9000

11000

13000

15000

17000

200320042005 200620072008 200920102011Year

N of

clie

nts 6

5+

Actual10+hours

Projected10+hours

Total home care hours provided

200000

300000

400000

500000

600000

700000

2003 2004 2005 2006 2007 2008 2009 2010 2011

Year

Hom

e ca

re h

ours

Actualhours

Projectedhours

Page 26: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Hospital AdmissionsHospital AdmissionsHospital AdmissionsHospital Admissions

Hospital emergency admissions 65+

120000

140000

160000

180000

200000

220000

240000

Year

em

erg

en

cy a

dm

issio

ns

Actualadmissions

Projectedadmissions

Page 27: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

What is to be Done?What is to be Done?

• More Personalised Support

• Shift the Balance of Care

• Develop Strategic Commissioning

• Health and Social Care Integration

• Find a Funding Solution

• More Personalised Support

• Shift the Balance of Care

• Develop Strategic Commissioning

• Health and Social Care Integration

• Find a Funding Solution

Page 28: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

PersonalisationPersonalisationPersonalisationPersonalisation

Page 29: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning
Page 30: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Strategic CommissioningStrategic Commissioning

Page 31: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Health and Social Care IntegrationHealth and Social Care Integration

Page 32: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Our Changing PopulationOur Changing Population

Page 33: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

What is to be Done?What is to be Done?

• More Personalised Support

• Shift the Balance of Care

• Develop Strategic Commissioning

• Health and Social Care Integration

• Find a Funding Solution

• More Personalised Support

• Shift the Balance of Care

• Develop Strategic Commissioning

• Health and Social Care Integration

• Find a Funding Solution

Page 34: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

QuestionsQuestions

Page 35: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning
Page 36: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Tony HomerJoint Strategic Commissioning Lead

Joint Improvement Team

Page 37: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Joint Strategic Commissioning Plans for Older People 2013

Overview of Self Assessments, Improvement Themes and the Support Agenda

May 2013

Tony Homer

JIT National Lead, Joint Strategic Commissioning

Page 38: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Commissioning Context> Requirements:

• Self evaluation return to SG• Preparation of JSC Plans

> National drivers:• Policy – personalisation and prevention• Demographics – population levels and health profiles• Public sector finances – focus on efficiencies

> Integration context:• All adult and older people care groups• Minimum level of acute spend into integrated budgets• Locality planning

> Purpose of the review: understanding progress and challenges and preparing for further change

z002258
refer to quality /outcomes more generally (see 2020 vision and Christie
Page 39: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

National partner review process> Who was involved?

> Review timetable

> Core review of plans

> Thematic review of plans:> Partnership working Workforce> Outcomes Self Directed Support> Co-production Community Capacity Building> Information Financials> Housing Dementia> Intermediate Care Carers> Telehealthcare

> Round table discussions

Page 40: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Review reporting

> Presentation – key themes and support priorities

> Thematic reports> Individual partnership feedback> Incorporation into planned improvement

support priorities and shared learning

Page 41: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

JSC Plan - Structure Analysis> 24 out of 31 plans (77%) were available to be reviewed> Most of the other 7 are well progressed and/or are awaiting

sign off> 10 year horizon

15 health and social care partnership plans/frameworks with 1 being a pan health board strategic framework and 1 a joint plan across 2 Council areas

> 3 year horizon

9 health and social care partnership strategies/plans and 7 implementation plans relating to a 10 year strategy

> 1 year Change Plans – all available> Housing Contribution Statements – all available

Page 42: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Whole system overview

> The challenge of scaling up from Change Plans> Scoping of the available resource pot did include acute

hospital activity but the detail varied> Analysis of acute hospital activity absent beyond the brief

description of services included in the scope> Nothing about how the acute spend will be used> Limited presentation and analysis of community assets

and less traditional activities/approaches

Page 43: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Following some golden threads...

> Personal outcomes

> Partnership working

> Leadership

> Information and Analysis

Page 44: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Personal outcomes

Recognised in the self evaluation as the area of greatest challenge – and confirmed to be so by the review

Examples of how this was most apparent:> ‘When is a vision not a vision...’

> Recognising, capturing and applying personal outcomes data

> Using outcomes to shape re-design activity

> Understanding and addressing the culture change implications in single agencies and particularly across partners

> Securing services that will deliver improved outcomes – contracts and commissioning / procurement links

> Personalisation and SDS?

Page 45: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Partnership working

Considered in the self evaluation to be one of the areas of greatest progress but important gaps emerged from the review

Basic governance and commissioning processes in place

but examples of gaps concerned:> Comprehensive engagement strategies > Co-production with all partners and stakeholders > Clear processes and joint accountability for prioritisation and decision

making> Little evidence of a culture of data sharing across sectors> Joint approaches to Organisational Development > Locality/total place approaches that bring shared insights / ownership

Page 46: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Leadership

Considered in the self evaluation to be an area of strength but limited evidence emerged to support this:

Evidence of enabling leadership through practitioners and staff but examples of the following were scarce:

> Visible senior corporate leadership through sponsorship of overall programme and key workstreams

> Explicit referencing of high level corporate strategic drivers and cross sector priorities to evidence buy-in

> Driving forward on known aspects and direction of travel whilst managing the present uncertainty around integration

z002258
This is partly beacuse difficult to assess in plans as such so we may want to reflect this ?
Page 47: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Information and Analysis

Considered in the self evaluation to be one of the areas of strength but variable evidence emerged from the review

Strong contextualisation through use of population health and well-being profiles and good focus on key points, analysis and interpretation but examples of outstanding limitations included:

> Limited referencing of health inequalities

> Access to common local data/analyses for shared use

> Limited application of robust option appraisal methodologies

> Little analysis of expenditure patterns with a view to modelling the impact of re-design

> Limited use of national mapping data

Page 48: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Thematic support priorities 1CARERS>Mapping the future carer population>Developing an integrated approach to requirements regarding indirect/direct support, personal outcomes and carer support

SDS>Drawing evidence from current support packages and PSP initiatives about the impact of SDS>Improving knowledge of what works in order to grow the ambition of plans for SDS

DEMENTIA>More detailed work concerning dementia on support for carers and for specialist groups of OP (eg. people with a LD)>Use of the NES/SSSC ‘Promoting Excellence model’ and of dementia tools and evaluating the impact of service changes

Page 49: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Thematic support priorities 2CO-PRODUCTION>A greater emphasis and focus on the application and utility of co-production in health and social care

HOUSING>Improving links between housing and H&SC data>Developing the focus on the role of housing in delivering improved prevention

INTERMEDIATE CARE>Aligning initiatives as a comprehensive framework of IC tailored to the locality> Development of practitioner capability for enhanced roles in the community > TELEHEALTHCARE> Despite recent progress and ongoing investment scant referencing in plans

and little sign of strategic grasp of its ongoing role

Page 50: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Commissioning in practice – where are we now:> Largely treading water on progress in implementing a personal outcomes

approach to commissioning – except for a very few notable exceptions> Formal partnership arrangements are being sustained but not all partners

are embedded within many important JSC roles/tasks - and they need to be> Clear, consistent senior leadership is too often noticeable by it’s absence > Use of information and our analysis of it is improving but we are not making

best use of available national data and are slow at growing local information> We are not making investment decisions on the basis of clear criteria, a

robust decision making process and the application of relevant and focussed information

> Important progress in many areas of practice/re-design but little grasp as yet of how to enable communities and local assets to engage and contribute to the strategic agenda

These will form key elements of the ongoing improvement support agenda

Page 51: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning
Page 52: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Professor John BoltonIndependent Consultant

Page 53: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

What does good look like if we are to manage demand in health and social care?From strategy to reality.

Professor John Bolton - Consultant

JRFB Ltd

Page 54: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Challenges for Health and Care

Demographic pressure leading to more demand (unless we do something about it) – already happening in health but not consistently in social care. In England accompanied by significant financial challenges – focuses the mind

Policy demand to integrate two different sets of values – medical model – eliminate and proscribe vs care model – assess and maximise independence– (evidence not really on our side)

Focus on outcomes – can we agree on the outcomes that we want to achieve – What does good look like?

Page 55: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Different levels of Prevention (Source Institute of Public Care)

Universal provision (the preventative aspects of universally available services)

Preventative provision for populations that contain some elements of vulnerability (specialist services that may tackle some aspects of need but not ones which would have led to an assessed social care intervention or an acute episode of health care).

Targeted restorative interventions (interventions targeted on very particular populations in the evidence based belief that if successful they will lessen potential future demand for high intensity care).

Deferred interventions (interventions that are preventative in that they defer people for a time from a poorer outcome).

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Page 56: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Universality – health and social care

Public Health – health of the nation/ deprivation / prevent or cure for health – “well-being” – tackling inequalities in life expectation and outcomes

Reducing dementia risks through exercise

Does everyone get the same health care?

Priorities for Health - You don’t suffer from the same things that make you die

Dementia – Incontinence – Falls – Stroke Recovery

vs Cancers and Heart Failure.

A little bit of social care may be bad for you!

Active citizenship is good for you – tackling social isolation

Page 57: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Housing Related Support

Former Supporting People funded services

e.g. Tackling Homelessness; Community Living schemes; Domestic Violence

Cap Gemini identified preventive interventions

Move to Payments by Results or Outcome Based Commissioning – invest in schemes that will deliver the preventive outcomes that you seek – be specific for each scheme

Page 58: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Assistive Technology

Community Alarms

Gadgets that aid daily living (stand-alone)

Gadgets that aid daily living (connected by sensors to a centre)

Tracking or monitoring devices

Health monitoring (vital signs) and Interactive products linked to risk management

Communication Devices

Information and Advice

Page 59: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

New rules of practice for health and social care

Don’t assess someone when they are in a crisis e.g. a hospital bed/ in bereavement – you will get in wrong for 1 in 3 people

Ensure that you manage the crisis and offer short term help to assist the person or divert away from formal care

Only assess after short term help has completed its natural course (which isn't always 6 weeks)

Page 60: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Restorative interventions

Joint Commissioning a Health and Care system

Therapists and reablement

Out of hospital care –recuperation through Intermediate Care

Mental Health Recovery Model

Rehabilitation

Page 61: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Deferred Interventions

Much we can do to identify people who are not doing well and get the services right to reduce the acceleration of the condition – a combination of better management and better self-management

Managing a Long-term condition – most persistent readmissions

Challenge from professionals (virtual ward)

Consistent messages

Page 62: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Good reablement has……….

A clear process that enables people to access the service and that can cope with flows of demand

A well trained workforce who are clear on the outcomes that are expected

A set of measurements which helps demonstrate which people are benefitting from the approach and is able to indicate if any staff need further support and training in the work (it is easy when under pressure for some staff to return to old ways).

A clear set of business plans which monitor both the financial flows (in relation to any savings made against the investment) alongside a performance framework that monitor the delivery of these plans.

Leadership within the Organisation which is making sure that the service is delivering what might be expected.

A clear link between the therapists working within the service and the staff delivering the day to day re-ablement.

A clarity of where the re-ablement programme sits within the care pathway.

The opportunity for follow up and sustained action by customers after the service has ended e.g. opportunity to participate in exercise classes or to take regular exercise.

A focus on the emotional as well as the practical and physical needs of older people.

Page 63: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Assistive TechnologyMaximising social capitalPositive risk takingListening to cares and users viewsDementia cafesDementia AdvisorsDementia Support WorkersDementia awareness TrainingSupporting care homesDementia Friendly communitiesPersonal Assistants - Dementia

Early Diagnosis – GP awarenessAssistive TechnologyPositive risk takingListening to cares and users viewsMemory AssessmentReducing use of antipsychoticsDementia Trained workforce in hospitalsSupporting nursing homesPrimary Care Co-ordinatorsEnd of Life Care

Deferred Interventions - Dementia Care

Page 64: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning
Page 65: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Steady reduction in numbers of older people in residential care in England

Page 66: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Reduced use of residential care in Wales

Page 67: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Older People in Care Homes in Scotland 200-12

Page 68: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Trend vs demographic pressures

Page 69: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

What does good look like?

Reduced admissions to residential care

(nil from acute hospital)

Reduced numbers needing longer term care

High numbers supported through reablement/recovery to need no further care

Reduced emergency readmissions

Reduced non-elective admissions

Reduced delayed discharges of care

Page 70: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

With an ageing population can we manage demand for services through better interventions?

The need for new solutions to meet people’s needs through emergence of recovery based and outcome based models of care:

Build on evidence from public health

Build on management and self-management with multi-disciplinary team

Building on the evidence from re-ablement with health partners

Improving health outcomes for older people –

Dementia care with early diagnosis- Falls prevention

Managing continence - Stroke recovery services

Focus on the evidence from housing solutions (care and repair, DFGs (Neath), extra care housing (IPC).

Focus on the evidence from new technologies

Focus on the evidence for tackling social isolation

Focus on assessments that improve outcomes

Page 71: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

For more help……….

John Bolton Independent Consultant 07789748166 [email protected]

Page 72: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning
Page 73: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Lunch

Page 74: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning
Page 75: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Chair: Peter MacLeodJoint Chair of National Steering

Group for Joint Strategic Commissioning

Page 76: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning
Page 77: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Keith MoultrieDirector

Institute of Public Care

Page 78: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Mature Integrated Commissioning – Joining the Dots

JIT Conference May 2013

Page 79: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

About IPC

We work for well run evidence based public care We are part of Oxford Brookes University We work with national and local government, the

NHS and private, community and voluntary sectors We work across the United Kingdom and undertake

consultancy, applied research, management development, publications, seminars and software

We were formed in 1987, and have a team of 40 staff and Fellows, based in Oxford and Bath

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Page 80: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Basis of presentation

Scottish Govt JIT National Joint Commissioning Learning Framework

Welsh Government SSIA national commissioning guidance and implementation programme

DfE national Commissioning Support Programme for England

IPC academic partner programme DH Developing Care Markets for Quality and Choice McIntyre, Saga, Somerset Care, Essex, Moray,

Lancashire, Guinness, Swansea, Renfrewshire Post graduate certificates programme

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Page 81: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Outline

The basic ideas are well established – don’t waste too much time reinventing these

The real challenge now is about the scope, approach and energy you will bring to the commissioning task

There are 5 key tactical issues you need to address locally to deliver successful change through joint strategic commissioning

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Page 82: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

The basic ideas are established..

COSLA (2008) Guidance for Community Planning Partnerships on Single Outcome Agreements

Social Work Inspection Agency (Sept 2009) Guide to Strategic Commissioning

Scottish Government, COSLA, NHS Scotland (2011) Reshaping Care for Older People

Scottish Government (Sept 2010) Procurement of Care and Support Services

Public Services Commission (June 2011) Commission on the Future Delivery of Public Services

Scottish Government Joint Improvement Team (August 2011), Preparing your Joint Commissioning Strategy for Older People

Scottish Government Joint Improvement Team (Sept 2011), Preparing your Joint Strategic Commissioning Plan for Older People

Audit Scotland (March 2012) Commissioning Social Care Scottish Government (Sept 2012) Integration of Health and

Social Care in Scotland and response to consultation (2013)

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Page 83: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

The basic ideas are clear

Strategic commissioning is the term used for all the activities involved in assessing and forecasting needs, linking investment to agreed desired outcomes, considering options, planning the nature, range and quality of future services and working in partnership to put these in place.

Joint commissioning is where these actions are undertaken by two or more agencies working together, typically health and local government, and often from a pooled or aligned budget.

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Page 84: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

The tasks are clear

Page 85: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

The rationale is clear

Strategic commissioning is about taking a systematic, unbiased, in depth look at the needs of a local population, and configuring all the resources at your disposal to make sure you get the best possible outcomes for that population.

It is ONLY a methodology, a way of doing things. It can be used in lots of different circumstances, but

there are some basic principles:

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Page 86: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

The basic principles are clear

Focus on a defined population, not limited to a service perspective.

Be systematic – analyse, plan, deliver, review – its a package.

Apply to all relevant resources. It is a costly change management approach

focusing on both human and technical systems – don’t do it if you don’t want or can’t achieve change.

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Page 87: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

The value of JSC is clear

It starts and ends with the overall needs of the population – individual services and individual professionals can’t do this.

It requires a systematic approach - most change programmes fail to deliver .

It involves understanding the whole system involved in meeting people’s needs and the inter-relationship between different agencies, services, people and pathways – most redesign programmes fail to consider these.

It requires a focus on evidence and analysis rather than political preference.....

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Page 88: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

The style is clear...

Page 89: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Joint commissioning roles are clear

Page 90: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

What is the local tactical challenge then?

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Page 91: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Population

Needs to be local decision based on local priorities Focus on POPULATIONS and their needs, not

conditions, services or pathways Be clear about geographic and age boundaries and

their rationale Tactically unrealistic to consider all age populations

– unless focused on a very local geographical boundary, and drawing in all public, private and community resources

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Page 92: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Population

Not enough, for example, in your strategy to focus only on: Reducing acute demand Reducing residential demand Reducing length of stays Improving discharge Early years support Fostering Respire care

Although these might be very legitimate agendas for your procurement plans, SLAs, or Market Position Statements

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Page 93: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Services and Resources

Impact of joint strategic commissioning relies on the extent to which resources are ‘in the pot’.

Secure commitment and agreement at the front end of the work to the services and resources to be considered.

Don’t go ahead without that commitment - rescope. This commitment dictates the ambition of the work,

we have never been involved in a strategic commissioning project which has increased the span of resources in the course of a project successfully without a complete rescope.

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Page 94: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Ambition

Key stakeholder s need to understand the service implications of a joint strategic commissioning approach from the start.

We use ‘hypotheses’ to stimulate this understanding - key questions about services which need to be answered by the approach.

Stakeholders also need to decide HOW they will use JSC....

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Page 95: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

What is JSC for?

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Page 96: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

JSC Team

Fixed or project based approach is first key decision

Whether the function leads or supports JSC is second key decision

Must have technical (needs, research, procurement) and field credibility between them

Best balance is combination of fixed resource and seconded / project based teams

Must be led by or report to most senior executives responsible for services to the relevant population

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Page 97: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Engagement style

Extent to which strategic decision making processes are separate, parallel or integrated

Relative influence of professionals, service users and carers, service providers, politicians, the public

Balance usually depends on extent to which changes need to focus on service provision, service quality or systems and pathways

Design projects which draw on best change management approaches – be very deliberate in their application

If you want mature relationships you need mature approaches to change

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Page 98: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

98

Example

1. Project set-up Purpose and priorities, people and

framework2. Analyse priorities / evidence

Research and best practice evidence Key national drivers and local priorities Stakeholder consensus

3. Analyse need Population analyses and prediction of

future needs Service user analysis Stakeholder consensus

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Example (cont)

4. Analyse services and resources Market mapping, benchmarking Contracting arrangements Resource analyses Stakeholders consensus

5. Analyse service quality Illustrative case studies Stakeholder interviews

6. Analyse strengths and gaps Draft findings Analysis testing Stakeholder consensus

7. Plan Design, consensus and risk testing Commissioning Strategy

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Example (cont)

8. Deliver Communicate intentions including MPS Service specifications Tendering Contracts SLAs

9. Monitor and Review User feedback Performance indicators Activity information Changes in need

Page 101: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Challenges

Commissioning model proposed is based on joint planning , co-production and involvement of all stakeholders, not a simplistic separation of purchasers/providers. Engagement is time consuming and expensive and might not be worth it for individual services. Will all sectors want to engage?

Outcomes must be the starting point and drivers for change. Services based on reward for outcomes carry significant business risk

SDS will have a very significant impact. Public sector will have less influence over purchasing of services. Big businesses will have more routes to market and capacity to invest. They see longer term opportunities. Smaller providers are experiencing cash flow squeeze.

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Page 102: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Challenges

Mature commissioning is going to mean market facilitation – MPS is first step to understanding what information providers need to operate effectively

To secure a shift to prevention, acute sector services and budgets will need to be considered with community health and social care

What if what individual citizens want is NOT the same as what the population ‘needs’?

Community based services do not inevitably result in prevention – they may actually draw people into acute or substitute care.

Financial climate is challenging everyone. Don’t assume it will look the same at the end of the recession.

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Page 103: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Contact us

http://ipc.brookes.ac.uk [email protected] [email protected] 01225 484088

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Page 105: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Michelle SutherlandPartnership Facilitator

North Ayrshire CHCP

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A Partnership approach to Joint Commissioning Planning

-An Ayrshire perspective

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Page 108: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Rationale

• Existing Pan Ayrshire Change fund activities • Existing relationships with our third and independent sector• Capitalised on existing governance arrangements to Health Board, Councils and CPP• Reducing duplication of effort across whole system• Single whole system performance using Covalent

Page 109: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

The Ayrshire approach...

Shifting the

balance of care

and resources

Page 110: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

What did we do?

• Managing Successful Programme approach• Programme Board established• Senior responsible officers x 2 (NHS and local authorities)• Finance, communication and workforce sub groups established.• CHPs agreed as delivery vehicles

Page 111: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

What worked?

• Strengthened Relationships• Common vision and ambition with local priorities • Single engagement message across partnerships, with staff and communities• Allowed us to consider good practice across Ayrshire as our wicked problems are common • Agreed pooled budget and financial model• Governance

Page 112: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

• Pan Ayrshire Programme Board large• Resource intensive but additional support provided by partners• Focus moved to strategic and required balance with front line service change• Local Partnership Commissioning not moved to Pan Ayrshire joint commissioning yet

What didn’t work so well?

Page 113: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Phil WhitePartnership Facilitator

South Ayrshire CHCP

Page 114: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

•Substantive engagement strategy developed• Opted for continuous engagement process•All partners engaged•Supported by partnership communications teams •Pan Ayrshire message delivered with locality focus•Sharing of public information across systems•Standardised engagement tool kit •DVD developed, and booklet developed – widely disseminated

Communication and engagement

Page 115: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning
Page 116: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning
Page 117: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Key messages emerging through engagement

•Most comments received were supportive of the overall 10 year vision•Some were supportive in principal but had concerns regarding the commitment and resources being available to realise the vision•Huge degree of support for much better partnership, inter-agency and inter-disciplinary working and for moves to reduce service duplication•Huge support for what third/community sector can offer although concerns regarding sufficiency of resources for them to carry this out•Communication to all audiences is vital•Joint training across all 4 sectors was viewed as effective approach•Overall, consistency of care within and between agencies and disciplines is significant issue

Page 118: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

•Tight timetable – including Christmas•Community groups already had agendas arranged•Not all groups participated in engagement – despite mechanisms in placeAlso...We still need to ensure ongoing dialogue

What didn’t work so well?

Page 119: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Embedding Community Capacity and Co-production in Reshaping

Care

Page 120: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

In Ayrshire partnerships the third and independent sectors have been viewed as essential partners in delivering our strategic plans (both in relation to Change Fund and the longer term Reshaping Care 10 year plans).

In relation to the Community Capacity Building part of the planning the third sector interfaces have been vital players in relation to this.

The next slide shows a summary of the Community Capacity programme within South Ayrshire illustrating the breadth and importance of this work strand as a discrete entity but also contributing to the other tiers of work.

Page 121: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning
Page 122: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Michelle Sutherland – Partnership Facilitator North Ayrshire Community Health Partnership

Phil White – Partnership Facilitator South Ayrshire Community Health Partnership

and...

Shiona Johnstone – Partnership Facilitator East Ayrshire Community Health Partnership

Page 123: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning
Page 124: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Dr. Erik SutherlandPlanning and Performance Manager

East Renfrewshire CHCP

Page 125: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Co-producing our Joint Strategic Commissioning Plan

East Renfrewshire Reshaping Care for Older People

Erik Sutherland14th May 2013

Page 126: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

What does this mean for JCS -partnership in the planning process?

• All partners from outset – active and contributing

• Outcomes – Talking Points – upfront and prominent shared commitment

• Outcomes as a shared language

• All resources on the table and mutually mapped

• Supportive and iterative• Linked to wider networks• Create live case to test

approach and bring to life

Page 127: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Agreed partnership aspirationsAs Is summary

To Be summary

•Anticipating needs•Planning pro-actively•Recognising assets•Improving personal outcomes•Rehabilitation and Re-ablement at the core

Page 128: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Conclusions and organisational learning

• ‘Limited’ extent of co-production to strategic commissioning plan but principal plan shaping direction over long-term

• Live and purposeful approach which generates fresh thinking and new ideas

• More comprehensive ‘model of care’ from all partner perspectives

• Approach itself can strengthen relationships• Need for building on these foundations• Broaden and deepen co-production in implementation

phase

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Page 130: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning
Page 131: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Dr. Margaret WhoriskeyDirector

Joint Improvement Team

Page 132: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Chaired by: Dr. Margaret Whoriskey, JIT

Ron Culley, COSLARanald Mair, Scottish CareAnnie Gunner Logan, CCPSKeith Moultrie, IPCHeather Kelman, NHS Grampian

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• Is your partnership shifting activity to community upstream ?

Yes or No

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• Is your partnership shifting the resources ?

Yes or No

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Page 136: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning
Page 137: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning
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Page 139: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning

Close of Conference

Page 140: Chair: Dr. Allan Gunning Joint Chair of National Steering Group for Joint Strategic Commissioning