change control and configuration
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IVT 18th Annual Validation Week R. Hinkel
Change Control and Configuration Management
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Agenda • Change Control
– What is it? – Change or No Change – Why Do you Care? – How Many Do You Have? – How Many Is Too Many – Musts
• Configuration Management – What is it? – Why Do You Care? – Examples – Where is it Found? – Musts
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Change Control – What Is it? • Defini6on – A formal process used to ensure that changes
to a product or system are introduced in a controlled and coordinated manner.
• Addi6ons • Dele6ons • Modifica6ons • Re6re
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Change Control (Change or No Change)
• Are the Following Changes or No Changes – Replacing Like for Like Equipment – Upda6ng SoKware – Removing a User from a IT System – Changing Filters (Different Material Composi6on) – Your Examples…
• Recommenda6on: Include Rules (Examples) in your Change Control SOP.
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Change Control – Why Do You Care? • Change Costs Money
– Takes Time – Takes Resources
• May Cause Confusion – May Impact Morale
• What is Your Company’s Tolerance? – Resources Available to Make Changes – Response to Customer Needs / Wants
• It’s the Law • Change Control Can Either Help or Hurt Your Reputa6on
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Change Control -‐ How Many Do You Have?
• Companies Rarely Just Have One • Examples
– Document Control – Engineering Control – Design Control – IT Change Control
• How Many Does Your Company Have? • Recommenda6on: Op6mize the Number of Change Process.
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Change Control – How Many Is Too Many?
• Depends on: – Do the Processes “Talk” to One Another – Are the Processes Documented and Controlled Preven6ng:
• Overlap • User Community Confusion • Some Changes Not Being Captured
– What Is the Rela6onship Between Processes • Peer to Peer • Parent to Child • Other Quality Processes (CAPA, Devia6ons, etc…)
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Change Control – Musts • Define and Control Your Change Processes
– Scope – Document the Process (Flow Charts are Helpful) – Rela6onship With Other Processes – Metrics – Timelines – Deadline Extension Process
• Guidance to User Community – What Process to Use When – Examples (What is / What is Not a Change) – Set Wriben Rules
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Configura6on Management – What is it?
• (CM) is a process for establishing and maintaining consistency of a product’s performance and func6onal and physical abributes with its requirements, design and opera6onal informa6on throughout its life.1-‐-‐Wikipedia
• Product = Equipment , Systems, SoKware, etc…
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Configura6on Management – Why Do You Care?
• Unregulated Configura6ons Changes Can Lead to “Surprises” – Loss of Service – Security Breaches – Can You Name Some?
• Properly Maintaining Configura6ons Requires Money (Time, Resources)
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Configura6on Management -‐ Examples
• Car Radio Pre-‐set Sta6ons • Car Mirror Seengs • Security Profiles • SoKware Configura6on “Turning On / Off” func6onality and features
• Can You Name Some Examples?
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Configura6on Management – Where
is it Found? • Within Valida6on Documenta6on (IQ, OQ, PQ)
• Within Engineering Documenta6on • Within Design Documenta6on • Within Separate CM system • Within the System SoKware • Can You Name Any Others?
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Configura6on Management – Musts
• Must Know Where They are Documented? • Must Have Them Under Change Management • Must be able to Link Configura6on Seengs to Tes6ng.
• Must Understand the Rela6onship Between Different Configura6on Seengs within a System
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Thank You!