Change is a good thing, right?

New Collaborations

Susan CurrieBinghamton University

LibrariesApril 6, 2006

Living the Future Now 2006WOW—Where Next?

Changing the Library Culture

Living the Future Now 2006

New Director/New Vision/New DirectionsRevitalize Public ServicesPlaying Catch Up (Facilities, merging

service points, collaborations) New Resources/New TechnologiesNew ServicesFuture Shock (what we think may happen?)

Do I have a choice?

Living the Future Now 2006

HURRY UP: The Future is Here NOW!

•New Information Commons/Collaboration with Computing Services

•Merging Service Points: ILL/Reserve/Circulation & Reference/Circulation

•Research & Development for New Services

Living the Future Now 2006

StrategicPlanning

ChangeLeadership

TransitionManagement

Living the Future Now 2006

Managing Organizational Transition

•Know the difference between managing change and facilitating transition

•Identify where people are located in the three-phase transition process

•Help others manage endings and losses

•Lead others through the neutral zone

•Facilitate wholehearted new beginnings©1998, WILLIAM BRIDGES & ASSOCIATES 4-5

CHANGE: Something old stops; something new begins; situational and external, relatively quick

TRANSITION: A gradual psychological reorientation that happens internally as we try to adapt to change.

William Bridges and Associates Transition Training Speaking and Consulting Resources©1998, WILLIAM BRIDGES &

ASSOCIATES

©1998, WILLIAM BRIDGES & ASSOCIATES

New Message:

“The only practice that’s now constant is the practice of constantly accommodating to change—and if you’re not changing constantly, you’re probably not going to be accommodating to the reality of your world.”William G. McGowan, CEO MCI Corporation

Change Management: Starts with the Outcome

Transition Management: Starts with Where people are

Living the Future Now 2006

Make sure that…

1.Everyone understands what is and is not finished.

2.Losses are acknowledged.3.No excuses for holding on to the past.4.No impatience with sorrow for the

past5.Do not criticize what’s past6.Everyone gets needed information.7.Figure out a part for everyone to play8.Allow closure

Sounds easy…but..

Living the Future Now 2006

New Direction & Vision for Libraries1.New Mission

2.Developed Strategic Plan

3.Established Core Values

• Responsiveness

• Communication

• Accessibility

• Professional Behavior

• Team WorkLiving the Future Now 2006

A NEW BEGINNING:

VISION STATEMENT

Binghamton University Libraries are the center of the University's intellectual community, providing a welcoming environment for the creation and management of knowledge through innovative thinking, open inquiry, and collaborative partnerships.

Living the Future Now 2006

Transitioning to a new look for the Libraries…

Appearance: Distinctive Color SchemeSlogan: Connect. Discover. CreateNew catalog name: infoLINK

Living the Future Now 2006

Becoming Learner-Centered

Collapse service points for 1-stop service

Introduce 24x5 Bartle Library hoursIncrease access to digital collectionsCreate an Information CommonsImplementation of Library Blogs

January 2005 (http://library.lib.binghamton.edu/mt/science/)

New Collaborations

Information Commons

Library & Computing Services Task Force

Pop-up Survey for student opinionOh yeah Love the overall workspace!Marvelous addition – thank you!

Facilitated meetings to develop new service model

New website Binghamton Univ. Libraries: Information Commons

Merging Service Points

Identifying the endings and beginnings:

Where’s my desk?I can’t provide service—I don’t

know where anything is!Reserve, ILL & Circulation

all “check” things outMore similarities than differences

Living the Future Now 2006

Science Library Information Services Desk

Binghamton Univ. Libraries: Science Library BlogAugust 2005 Archives

Are we in the future yet? Can we stop?

GrokkerCollaborations with FacultyDowntown Education & Community

CenterCollections SymposiumBlackboard for e-reservesWiki for internal communicationERMNew services for handheld devices

Collaboration with Faculty Binghamton Univ. Libraries: Library Logins

Collaboration with Grokker

Grokker - Enterprise Search Management

Downtown Education & Community Center

Binghamton Collection

Development Symposium

This is just the beginning…..What if??

We stop worrying about one big web site?

We don’t call it “reference”?

We specialize services depending on research and learning workflows of students and faculty? (e.g. EVOS)

We collaborate with faculty and the university to provide the institutional, cultural and scholarly repository?

Living the Future Now 2006

"One doesn't discover new lands without consenting to lose sight of the shore for a very long time." Andre Gide

Living the Future Now 2006