Change at this level involve major program that affect both individuals and groups.

Effective implementation of change at the group level can frequently overcome resistance at the individual level.

Is it have repercussions in the group?

Repercussions: reflection, reaction

Resistance: stability

External Causes Internal Causes Forces For ChangeOrganizational silence Globalization Falling effectiveness Work force diversity Crisis Technological change Changing employee expectation Managing ethical behavior Downsizing Government policies Re-engineering Competition Productivity improvements Scarcity of resources Cycle time reduction Mergers and acquisitions Calamities/Emergencies

Diversity: variety Scarcity: famine

Merger : fusion

Acquisitions: universality

Change Management is the process, tools and techniques to manage the people-side of change processes, to achieve the required outcomes, and to realize the change effectively.

Role of the management shifts from autocrat to facilitator .

Holger Nauheimer train people in Change Management

The largest department of the organization was in the process of implementing new analytical software which would deeply change the way people work. Management felt a strong resistance to the project and they thought that change management training would change attitudes of their staff. We went in and conducted a round of discussions with different stakeholders and we found out that at the heart of the problem was not the software but the relationship between the staff of that department with other departments of the organization. Simply speaking, people felt not valued. So, the goal of our project shifted towards uplifting the self-esteem and pride of the people in their craft .implementing:service Uplifting :lift , raise Self-esteem :self-respect Craft: occupation

How do you manage change?

Relapse : return

Change Management Iceberg of Wilfried KrgerCost Quality Time Management of Perceptions and Beliefs Power and Politics Management

Stage of change system

Change management roles

Coalition : union, integration

Supervisors : viewer

Advocate: protector, supporter

Coach : teacher, tutor

actual : real ,factual

Integrate : finish , fulfill

Expertise : competence

Change comes from awareness.

Change can not be managed, it can only be facilitated.

Don't struggle against change; Learn to use it to your advantage.

Life itself is almost synonymous with the concept of change..

Reasonable people adapt themselves to the world. Unreasonable people attempt to adapt the world to them.

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