change management: breakfast briefing
TRANSCRIPT
B R E A K F A S T B R I E F I N G
2 0 t h O c t o b e r 2 0 1 6
Change Management
www.ilxgroup.com
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
ILX
Who we are
Founded in 1988, we are an internationally recognised
provider of professional learning and consulting
solutions.
We deliver Portfolio Programme & Project Management, IT Service
Management, Risk Management and Business Financial Literacy learning
solutions via a blend of multimedia e-Learning, games and simulations,
mobile learning, traditional classroom training, practical workshops and
coaching.
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
Our speakers
M E L A N I E F R A N K L I N
An inspirational expert in the field of Agile &
Change Management theory and practice.
A N D Y W E S T
The lead APMG International Change
Management TM trainer for ILX Group.
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
A little bit about us…
Melanie Franklin, Co-Chair, Change Management Institute UK
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
2005
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
CONNECTIONS
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
CAPABILITY
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
CREDIBILITY
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
www. change-management-institute.com
ChangeMgtInstitute@CMI_UK
#CMI_UK
Become a member
A C O M P L E M E N T A R Y S K I L L
Change Management
Andy West
www.ilxgroup.com
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
Introduction
A N D Y W E S T
An experienced and professional Project &
Change Management Skills Trainer with
experience across a range of market sectors.
Involved in a number of projects covering the
design and implementation of business
systems and training solutions within a
number of organisations.
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
What is a Project?
Unique process, consisting of a set of
coordinated and controlled activities with
start and finish dates, undertaken to
achieve an objective conforming to
specific requirements, including constraints
of time, cost and resources. BS6079
A project is a temporary organisation that is
created for the purpose of delivering one or
more business products according to an
agreed Business Case.
PRINCE2® is a registered trade mark of Axelos Limited
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
Projects & Change
C H A N G E H A P P E N S W H E N :
Capability + Output
Ability + Stakeholder
Willingness + Stakeholder
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
Project Delivery Failures
Delivery Focus
PRINCE2 / APM / PMI
1ST FAILURE
ABILITY TO CHANGE
2ND FAILURE
WILLINGNESS TO CHANGE
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
Ability to Change
TRAINING / EDUCATION / LEARNING
• What do they need to know?
• When do they need to know it?
• What is the most appropriate way to learn?
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
Willingness to Change
HAS THE CHANGE BEEN…
IN THE
RIGHT WAY
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
Change Factors to Consider
O r g a n i s a t i o n
C u l t u r e
O r g a n i s a t i o n
S t r u c t u r e
S t a f f
Experience of,
and attitude Change
C h a n g e
D e l i v e r y
C h a n g e
R e a d i n e s s
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
A final thought ….
All projects are about change and change
always includes people.
There is no such thing as
a technology project.
C H A N G E M A N A G E M E N T A C O M P L E M E N T A R Y S K I L L
Recommended courses
MSPChange
Management
APM Project
Management
Qualification
Stakeholder
Engagement
L o n d o n
+44 (0) 1270 611 600
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