change management course outline part i.doc spring 2011

MGT-6073: Change ManagementSpring 2011

Mohammad Ali Jinnah University, Islamabad Campus

FACULTY OF MANAGEMENT & SOCIAL SCIENCES

CHANGE MANAGEMENT (MGT-6073)

Part - ICourse concept preparation and compilation of material by:

Dr. Anwar F. Chishti (Dean FM & SS)

Instructor: Dr. Shoaib AhmedPh. D (Pak) Post doctorate (BCID, UK)

S.No. _______________ Table of Contents ____________________ Page No.1. Change Management Part – I 12. Table of Contents 13. Course Plan 3

Required Texts & Recommended Readings 3Course Topics 4Assessment Criteria 5

4. Hard copies of course slides and Reading Materials (topic-wise)Topic 1 Organizations and Organizational Effectiveness - Slides 6

Reading Material 8Case for Analysis 10

Topic 2 Organizational Stakeholders (Shareholders, Managers,Agency Problem and Ethics) - Slides 11

Reading Material 15Case for Analysis 16

Topic 3 Organizational Environment (Uncertainties and Inter-Organizational Dependencies) - Slides 17

Case for Analysis 22Reading Material 23

Topic 4&5 Organizational Structure: Authority & Control and Specialization& Coordination - Slides 25

Case for Analysis 29

[Mohammad Ali Jinnah University, Islamabad]


Reading Material 30Topic 6 Creating and Managing Organizational Culture - Jones - Slides 34

Topic 7 Organizational Design and Strategy - Jones - Slides 35Case for Analysis 39Reading Material 41

Topic 8 Organizational Design, Competences, and Technology – Slides 46Case for Analysis 50Reading Material 51

5. Part – II Separately Available 54



Course PlanSpring Semester 2011

Course Instructor : Dr. Shoaib Ahmed

Office : Director Student Affairs Room No. 6 E Block

Class schedule/timings : As per University’s timetable announced

Office hours :Monday: 11.00 AM – 1.00 PMTuesday: 11.00 AM – 1.00 PM

Contact No.Phone: 051-111 87 87 87 Ext. 227

Mobile: 0336-5359036

E – Mail [email protected]

Class venue : As per University’s timetable

Purpose Statement

Change is a permanent feature in every sphere of life, and with the advent of WTO, growing globalization of trade and commerce and rapidly expanding technology and communication and information channels, its pace has tremendously enhanced and requires to be properly managed.

Management of change in the discipline of business requires special attention, as an unintended, unplanned and misconceived change may prove disastrous, especially when it is not properly managed. A well planned change is the one that is based on organizational theory, and which does not ignore the realities of structure, culture and design of the business organization. A good process of managing change, too, requires to be inclusive of practicing and implementing it basing on theory and design of the organization.

The main purpose of this course is to acquaint students with principles and practices of managing change based on organizational theory; that is why the basic text by Gareth R. Jones entitled “Organizational Theory, Design, and Change” has been selected along with Bert Spector’s Implementing Organizational Change: Theory into Practice, as guiding principle.

Required Text & Recommended Reading

The prescribed textbooks for this course are:

Jones, Gareth R. Organizational Theory, Design, and Change, 6/E. Pearson Education, Inc. 2010

Spector, Bert. Implementing Organizational Change: Theory into Practice, 2/E. Pearson Education, Inc. 2010



Reference Books/Materials

Copies of Power Point Presentations and other relevant materials have been made available at photocopying services centre, as well as, in a folder at JUWEB.

Class exercises, assignments and other relevant materials will be arranged as class proceedings advance.

Course/Learning Objectives

Upon completion of this course, students should be able to learn how to:

1. Choose and select a promising change, keeping into account theory of business organization.

2. Plan, execute and implement change in a business environment.

3. Manage, supervise and facilitate change in a business environment.

4. Monitor, evaluate, and adjust change in a business environment.

5. Create and manage suitable organizational structures though change.

6. Create and manage desirable organizational culture though change.

7. Plan, execute, lead and manage long-term and sustainable strategies for organizational redesign, human resources development and reinforcing new behaviors.

Course Topics:

Organization, Its Environment and ChangeTopic 1 Organizations and Organizational Effectiveness - JonesTopic 2 Organizational Stakeholders (Shareholders, Managers, Agency Problem

and Ethics) - JonesTopic 3 Organizational Environment (Uncertainties and Inter-organizational

Dependencies) - JonesOrganizational Structure, Culture and Design and ChangeTopic 4&5 Organizational Structure: Authority & Control and Specialization &

Coordination - JonesTopic 6 Creating and Managing Organizational Culture - JonesTopic 7 Organizational Design and Strategy - JonesTopic 8 Organizational Design, Competences, and Technology - JonesNature of ChangeTopic 9 Organizational Transformations: Birth, Growth, Decline, and Death



- JonesTopic 10 Types and Forms of Organizational Change - JonesTopic 11 Theories of Effective Change Implementation - SpectorImplementing Organizational ChangeTopic 12 Developing Human Resources - SpectorTopic 13 Reinforcing New Behaviors – SpectorTopic 14 What Makes a Good Change Agent Topic 15 CRM and Management of ChangeTopic 16 Leading Change - Spector

Assessment Criteria

Details Due Date Weighting

Mid-term Examination-I(University’s Arranged)

As per University announcement 20 %

Mid-term Examination-II(Instructor’s Arranged)

During 12th week of instructions 10 %

Assignments As per course proceedings 20 %

Attendance and Class participation As per course proceedings 10 %

Final Examination As per university announcement 40 %


change management course outline part i.doc spring 2011

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