change management demystified in 5 easy steps
TRANSCRIPT
Engage & Communicate to Change
CHANGE MANAGEMENT
DEMYSTIFIEDIN 5 EASY STEPS
TOP 5 REASONS FOR RESISTANCE TO
CHANGE
one
Lack of
awareness
of the
underlying
business
need for
change
two
Layoffs
were
announc
ed or
feared
as part
of the
change
three
Uncertainty
about having
the needed
skills in the
future
four
Comfort zones
and wanting to
maintain the
personal
rewards and
sense of
accomplishmen
t and fulfillment
provided by the
status quo
5Fear of
being
required to
do more
with less, or
do more for
the same
pay
No
Non
Nein
“A GOOD LEADER CAN
ENGAGE IN A
DEBATE FRANKLY AND
THOROUGHLY,
KNOWING THAT AT THE
END HE AND THE
OTHER SIDE MUST BE
CLOSER, AND THUS
EMERGE STRONGER.
YOU DON'T HAVE THAT
IDEA WHEN YOU ARE
ARROGANT,
SUPERFICIAL, AND
UNINFORMED.”
YES OUI JA
Nelson Rolihlahla Mandela
1918 - 2013
While the logical analysis
and the approach to
managing change are vital,
change management
programs must account for
the social and
emotionalconsequences that could
significantly affect the
desired outcome
EMOTIONAL???
Strange species!
Without effective
Change
Communications, the
process grinds to a
halt. Effective
communication is
essential throughout
the change process,
but particularly at the
beginning. What
happens at this stage
will determine the
success or failure of
the project.
MANAGE CHANGE EFFECTIVELY
BE VISIBLE - ENGAGE -
COMMUNICATE
