change management demystified
TRANSCRIPT
fourComfort zones and wanting to maintain the personal rewards and sense of accomplishment and fulfillment provided by the status quo
“A GOOD LEADER CAN
ENGAGE IN A DEBATE FRANKLY AND THOROUGHLY, KNOWING THAT AT THE END HE AND THE OTHER SIDE MUST BE CLOSER, AND THUS EMERGE STRONGER. YOU DON'T HAVE THAT IDEA WHEN YOU ARE ARROGANT, SUPERFICIAL, AND UNINFORMED.”
YES OUI JA
Nelson Rolihlahla Mandela1918 - 2013
While the logical analysis and the approach to managing change are vital, change management programs must account for the
social and emotional consequences that could significantly affect the desired outcome
EMOTIONAL??? Strange species!
Without effective Change Communications, the process grinds to a halt. Effective communication is essential throughout the change process, but particularly at the beginning. What happens at this stage will determine the success or failure of the project.