change management for libraries
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Change management for libraries
Patricia Liebetrau April 2012 University of Botswana
Doing things differently
Moving from this……
To this …..
Age of information
By 2010 60% already working in the field of information
http://www.tdan.com/print/5406 Acks to R Todd Stephens
Digitally speaking …
Ability to store increasing amounts of data – storage units are smaller, storage is cheaper, and more data is able to be stored Millions of web sites (difficult to measure) 30 million+ document pages communicated each day
So we can store huge amounts of data, we can transmit huge amounts of data so now we have huge amounts of data data managing information creating knowledge
Traditionally …
Libraries house collections of text based resources books, journals, newspapers
Archives have personal and institutional records
Museums have physical artefacts
Art galleries house physical visual resources paintings, art works
Digital technology blurring the lines
types of resources
types of institutions data and datastreams in a digital environment content across physical boundaries
User focus is on finding relevant INFORMATION regardless of format or location
Digital Shikshapatri http://www.shikshapatri.org.uk
Multiple formats
Changing user expectations
On-line access and searching
Open access
Resource and data access
One-stop searching
Links to related information
Full-text articles
Value added services
Social networking
Provide USERS with what they need
Integration of physical and digital libraries
Library ILS systems
OPAC
Institutional Repository
Digital Projects
ONE STOP SEARCHING
Digital information management requires…
People
Technology
Resources
Human resources
Human resources = most valuable asset
New skills, specialised skills New career opportunities
Change management Active vs passive role
Overcome resistance
Motivation
Leadership development
New roles and functions
strategic planning
staff management
report writing
project management
digital rights management
production management
metadata production
proposal writing
Human resource development
Training, training, training
Reskilling
Capacity development
Professional development
Role of library schools
Digital information management requires…
People
Technology
Resources
Technology
Hardware
Software
Data management and curation
Budget – equipment
Tools
Internet connectivity
Technological infrastructure IT/user support
Services
Access Website Networked e-Learning environments
Search and discovery services Metadata linking
Harvesting Hosting Archiving Print-on-demand
Websites and branding
Good design is important
Web usage statistics
Branding and logos
Conditions of use
Contacts
Digital information management requires…
People
Technology
Resources
Financial resources
Budgets
Financial planning
Fund raising Funding proposals
Financial management
Revenue generation business planning, marketing, sales and other
outreach activities, advertising
Sound business principles
Research output
Research output
Resources created in the process
of academic research
Research output from University staff
Academic research papers
Research data sets
Journal articles
Conference papers
Research project reports
Policy briefs
Research output from University students
Theses and dissertations
Research data sets
UBRISA theses
Important elements of IRs
Institutionally defined
Scholarly and research purposes
Cumulative and perpetual
Open and interoperable
Repository requirements
Collaboration
• Agreements • Advocacy
Infrastructure
• Software • Hardware
Common standards
• OAI-PMH • Schema • Metadata
Policy
• IP • File formats • Metadata/ Full text
Advocacy
• Target Audience • Rewards • Media
Implementation
• Submission • Champions • Mandates
Implementation
Develop policies
Metadata
Persistent identifiers (Handles/DOI)
Author permissions and license agreements
Guidelines for deposit and archiving
Marketing concept to depositors
crossref.org http://www.crossref.org/
Web 2.0 research sharing
Sharing resources
Re-using resources
Social tagging
Collaboration and annotation
Social enrichment (eg Wikipedia)
Blogging
Slideshare/Twitter/YouTube
Slideshare
Many levels of repositories
Institutional repository Research output from an individual institutions
• UB, UKZN, Rhodes, Wits, SU, Pretoria
National repository Research output from several individual institutions
• NRF NETD project (SA) • ETHOS (UK)
International repository Research output from several national repositories
• OpenDOAR
Many levels of repositories
Institutional repository Research output from an individual institutions
• UB, UKZN, Rhodes, Wits, SU, Pretoria
National repository Research output from several individual institutions
• NRF NETD project (SA) • ETHOS (UK)
International repository Research output from several national repositories
• OpenDOAR
UBRISA http://ubrisa.ub.bw/
Many levels of repositories
Institutional repository Research output from an individual institutions
• UB, UKZN, Rhodes, Wits, SU, Pretoria
National /regional /consortium repository Research output from several individual institutions
• NRF NETD project (SA) • ETHOS (UK)
International repository Research output from several national repositories
• OpenDOAR
Many levels of repositories
Institutional repository Research output from an individual institutions
• UB, UKZN, Rhodes, Wits, SU, Pretoria
National repository Research output from several individual institutions
• NRF NETD project (SA) • ETHOS (UK)
International repository Research output from several national repositories
• OpenDOAR
OpenDOAR http://www.opendoar.org/
Push and pull
Information push Dissemination – websites, social media tools Aggregation Linking
Information pull OpenDoar
Repositories by Continent
Open Archives Initiative : Protocol for
Metadata Harvesting
http://www.openarchives.org/pmh
OAI-PMH – http protocol
• Open Archives Initiative : Protocol for Metadata Harvesting
• Standard for exchange of metadata
• Data providers employ the OAI-PMH to expose structured data, metadata, in various forms.
• Service providers use the OAI-PMH to harvest the metadata from data providers
Requires metadata
M E T A D A T A
What is Metadata?
Standardised description of a resource that aids in the discovery, retrieval and preservation of that resource
‘Data about data’
dc:title Marxism and history: twenty years of South African Marxist studies dc:identifier the19880000.042.000 dc:creator Roger Alan Deacon dc:contributor dc:publisher dc:description A dissertation submitted in partial fulfillment of the requirements for the degree of Master of Arts in the Department of History, University of Natal, Durban. This thesis attempts to contextualize the emergence and development of South African Marxist studies in terms of political and economic changes in South Africa, the influence of overseas Marxist and related theories and internal and external historiographical developments. dc:language eng dc:subject POLITICS dc:subject MARXISM dc:subject SOCIAL CLASSES dc:subject TRADE UNIONS dc:subject THEORY dc:coverage SOUTH AFRICA dc:date 1988-00-00 dc:type thesis dc:source dc:relation dc:format text/xml dc:f ormat Corel PhotoPaint version 12 dc:f ormat Epson Expression 10000XL dc:f ormat 147 pages dc:rights University of Natal, Durban, South Africa
Elements Values
IR metadata
Metadata linking
Broken links
Preservation
Preservation requires …
Institutional commitment
Integrated IT support
Metadata
Schedules for back-ups and archiving
Sustainability
Focus from the outset Academic self archiving Advocacy efforts
Sound preservation strategies Preservation policies Integrated institutional commitment
Conclusions
New challenges New skills New attitudes New terminologies New opportunities
References:
Institutional Repositories: Essential Infrastructure for Scholarship in the Digital Age by Clifford A. Lynch, Executive Director, Coalition for Networked Information. February 2003.
http://dspace.uniroma2.it/dspace/bitstream/2108/261/1/ir.html
The future of repositories? Patterns for (Cross-)Repository Architectures. http://www.dlib.org/dlib/november08/aschenbrenner/11aschenbrenner.html
This work was carried out with the aid of a grant from the International Development Research Centre, Ottawa, Canada.
This work was carried out with the aid of a grant from the International Development Research Centre, Ottawa, Canada