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Management

How will you cope with these common stressors ..

• Dealing with conflict• Reduced effectiveness• New systems (I.T., evaluation, communication etc)• Training Needs

Are you ready to lead the change?

In a change process, which of the following would best describe your

approach?

• evade and elude • yield and comply • control and dominate • balance and compromise • contribute and commit • exploit and manipulate • prescribe and inform

Jane Mouton/Robert Blake Management Behaviour Grid

PRODUCTION CONCERN

PEOPLE CONCERN

High

HighLow

Low

Country Club(yield and comply)

Middle of the Road(balance, compromise – status quo)

Impoverished(evade and elude)

Produce or Perish (control and dominate)

Team Style (contribute and commit)

Can you tolerate ambiguity and change …

• Can you see both sides of an argument?• See good in someone you don’t like?• Recognise the failings of those you love?• Are you quick to defend your position in a dispute?• Like to see closure on issues being debated?• Hold passionate convictions about politics, people,

religion, society etc?

Can you tolerate ambiguity and change …

• Can you see both sides of an argument?• See good in someone you don’t like?• Recognise the failings of those you love?

Can you tolerate ambiguity and change …

• Are you quick to defend your position in a dispute?• Like to see closure on issues being debated?• Hold passionate convictions about politics, people,

religion, society etc?

Stress Management

Where are YOU on the change curve?

Time

Shock

Denial

Anger

Self Doubt

Letting Go

Testing Options

Self Awareness

Renewal

How to build your own change

resilience

What is stress?

How do you behave when you are stressed?

My List …

•a shortened temper •irrational mood swings•procrastination •increased consumption of alcohol, caffeine and tobacco •increased consumption of junk food •lack of energy •poor memory

Coal (after pressure is applied)

The Peak Performance Model

Time

Per

form

ance

Time

Per

form

ance

Helpful Pressure

Unhelpful Pressure

Degree of Stress

Performance

Ideal stress level

Breakdown Point

Stimulation Curve

Vulnerability Curve

What causes stress in your life? Name it!

What happens to you when you are …

What is the difference between a stressed person and a tree frog?

The Temperature Test… YES OR NO?

I often feel that my levels of motivation are not as great as they once were.

The quality of my work has declined in recent weeks or months.

I sometimes feel a growing dissatisfaction with my job or role.

These days I seem tired all the time.

I am taking more time off sick than I used to.

I don’t feel in control.

I often find myself thinking negatively – I used to be more positive than this.

I avoid any confrontation.

Recently I have tended to disengage from any situation or relationship which might cause more stress.

Stress Management

Toolkit

Stress Reduction Kit

BANG HEAD HERE

Place Stress Reduction Kit on wall

Bang repeatedly with head

Stressful situation will disappear simultaneously with consciousness

1

2

3

Directions:

The 10 Point Stress Management Toolkit1. The 3 Ps

2. The 3Cs

3. The 3Rs

4. Count your blessings

5. Belittle others

6. Act Smart

7. Use the wisdom of the East

8. Revel in incompetence

9. Take refuge

10. Don’t take yourself too seriously

3Ps

• Purpose

• Passion

• Persistence

3Cs

• Competence

• Concentration

• Confirmation

3 (double) Rs – a peak performance model

• Rest and Recuperate

• Reflect and Revise

• Repeat and Reinforce

Count Your Blessings

Thee is always someone worse off than you

Imagination is more powerful than willTo diminish unpleasant and stressful experiences:Step out of the image (dissociate)

Still the image

Shrink the image

Add distance

Drain out the colour

Make the image dull, grey and out of focus

Make the sounds fade into the distance

To intensify positive and resourceful experiencesStep fully into the image (associate)

Make the image into a movie

Make the image bigger and closer

Intensify the colours, increase the brightness and clarity

People are the

problem!

Take Refuge

Eastern Wisdom

Shallow Breathing

Difficulty Concentrating

Brain starved of oxygen

Mistakes, indecision

More Stress

Work Smart

7 common behaviours guaranteed to increase your stress (and that of your colleagues)

Regularly work late

Travel during the rush hour

Be honest with everyone. All the time. About everything.

Nurture grievances

Try to finish your to-do list by Friday

Listen to the news in the morning

Always make sure that you have the last word

1.

2.

3.

4.

5.

6.

7.

Learn to love Incompetence

- These are actual excuse notes teachers have received, spelling mistakes included-

My son is under a doctor’s care and should not take P.E. today. Please execute him.

Please excuse Lisa for being absent. She was sick and I had her shot.

Please excuse Ray Friday from school. He has very loose vowels.

Please excuse Tommy for being absent yesterday. He had diarrhea and his boots leak.

Please excuse Jimmy for being. It was his father’s fault.

Don’t take yourself too

seriously

Take the work seriously – but yourself lightly

• The General• The Politician• The Florist• The Policeman• The Airline Pilot

10 Key Conclusions

The better you become at managing change, the more

success you will have

No one likes change. No one will thank you.

Focus on the people, rather than the structural change

The bigger the organisation, the tougher the job

Remove ‘restraining forces’ before increasing ‘driving forces’

Consult early. Include the most difficult people.

Work hard on the vision and its communication

It’s not what you say it’s the way that you say it

Keep the clutch at ‘biting point’ (not too much pressure, nor too

little)

Remember – the more things change, they more they stay the

same

…expect everything

What happened to the puppy ?