change request process
DESCRIPTION
An example of a "change request" workflow process example using PNMsoft's workflow software platform.TRANSCRIPT
![Page 1: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/1.jpg)
![Page 2: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/2.jpg)
![Page 3: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/3.jpg)
Internal Collaboration Portal
![Page 4: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/4.jpg)
Submitting a change request using the online form
![Page 5: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/5.jpg)
Tasks are sent to process stakeholders for approval
![Page 6: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/6.jpg)
Open Tom’s Outlook (Requirements Manager)
![Page 7: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/7.jpg)
The change request details are embedded in the email
![Page 8: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/8.jpg)
Workflow Status
![Page 9: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/9.jpg)
Tom’s task
![Page 10: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/10.jpg)
Designer’s task
![Page 11: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/11.jpg)
Business Analyst’s task
![Page 12: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/12.jpg)
Tester’s task
![Page 13: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/13.jpg)
The change request is now sent to the Review Board
![Page 14: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/14.jpg)
Open Peter’s Outlook (Review Board Manager)
![Page 15: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/15.jpg)
Change request details are embedded in the email
![Page 16: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/16.jpg)
Workflow Status
![Page 17: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/17.jpg)
Change Review Board’s task
![Page 18: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/18.jpg)
Process members are notified of the change
![Page 19: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/19.jpg)
Audit Trail
![Page 20: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/20.jpg)
Open Mark’s Outlook (Customer - Navy)
![Page 21: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/21.jpg)
The change details are embedded in the email
![Page 22: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/22.jpg)
Workflow Status
![Page 23: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/23.jpg)
Case Management
![Page 24: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/24.jpg)
Team Performance
![Page 25: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/25.jpg)
Team Status
![Page 26: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/26.jpg)
Process Overview
![Page 27: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/27.jpg)
Drill down to locate the process bottleneck
![Page 28: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/28.jpg)
Late Tasks - report
![Page 29: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/29.jpg)
Report can be exported to pdf and Excel
![Page 30: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/30.jpg)
Report in PDF format
![Page 31: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/31.jpg)
Report in Excel format
![Page 32: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/32.jpg)
Open the Report Builder
![Page 33: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/33.jpg)
Managers can create their own reports
![Page 34: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/34.jpg)
Filtering the data – cut and dice
![Page 35: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/35.jpg)
Reports can be saved, exported, printed and distributed
![Page 36: Change Request Process](https://reader035.vdocument.in/reader035/viewer/2022062312/5541edc755034694318b45b8/html5/thumbnails/36.jpg)