change team members: change leader: debra gilligan
DESCRIPTION
Change Team Members: Change Leader: Debra Gilligan Team: Lisa Olander, Patricia Ekdahl, Mike Windle, Megan Henry, Dave Sherwin Begin Date: January 2012 End Date: November 2012. AIM STATEMENT (PLAN). Increase Utilization of MAT. NEXT STEPS (ACT). - PowerPoint PPT PresentationTRANSCRIPT
Change Team Members:Change Leader: Debra Gilligan
Team: Lisa Olander, Patricia Ekdahl, Mike Windle, Megan Henry, Dave Sherwin
Begin Date: January 2012End Date: November 2012
AIM STATEMENT(PLAN)
Increase Utilization of MAT
NEXT STEPS(ACT)
• Provide consistent and ongoing communication to patients AND family members regarding MAT information.• Added brochures in family program area.• On site education programs weekly for all
patients regarding MAT with focus on Vivitrol.
RESULTS(STUDY)
Jan-12
Feb-12
Mar-12
Apr-12
May-12
Jun-12Jul-1
2
Aug-12
Sep-12
Oct-12
Nov-12
05
101520253035404550
MAT Enrollments
Bowling Green yielded 3% more MAT enrollments in Q2 than Q1, 2012.
*Q3-2012 yielded 43% less than Q2-2012.Q4 is currently at 3.5% more than Q2-2012
* Turnover in PA-C
NEXT STEPS(ACT)
• Continue to provide environment where patient education occurs on a consistent basis.
• Assure processes are in place for MAT enrollments regardless of any staff turnover
IMPACT( Business Case/Lesson Learned)
• More information readily available the better.• Relying only on passive enrollments is not best
route.• Multiple ways of distributing information most
effective.• Must ensure processes are in place by “PROCESS”
– not “PEOPLE” (example: PA-C turnover)
A FINAL LOOK AT CHANGEFrom this
To this….Opening 10/2012
OPENED 10/6/2012