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Daimler Financial Services AG

GESAMTBANKSTEUERUNG 2017

Klaus Entenmann | Vorstandsvorsitzender Daimler Financial Services AG

5. Jahreskonferenz am 30. März 2017 in Frankfurt am Main

der MobilitätChancen und Herausforderungen

Die Zukunft

für die Finanzdienstleistungsindustrie



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Mercedes-BenzCars

DaimlerBuses

Mercedes-BenzVans

Daimler Trucks

Daimler Financial Services

Daimler Financial Services – a division of Daimler



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Performance 2016 - another record year for Daimler Financial Services!

47.7%

133bn

Penetration

Rate

€ Portfolio

1.74bn € EBIT

Excellent cooperation

with our brand partners

Portfolio growth in all regions

along with growing sales

Favorable EBIT

development

High efficiency

Excellent

risk management

Sustainable profitability

0.93%

0.31%

17.4%

Operating

Ratio

Net Credit

Losses

Return on

Equity

We offer a broad variety of financial and mobility services – serving approximately 20 million customers

car2go customers

vehicles in fleet management

moovel customers

banking customers

financed orleased vehicles

insurance policies mytaxi customers

2.5 2.62.8

3.13.3

3.7

4.3

We are among the world’s leading captive finance providers

Financing & leasing portfolio[in mn units]

2010 201620152014201320122011

PERFORMANCE

STRATEGIC BENEFITS

76%

12%

11%

1%

Passenger cars

Trucks

Vans

Buses

Share of vehicle types in 2016 [in %; based on units]

Drive vehiclesales

Foster customerloyalty

Contribute to thegroup’s EBIT



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Daimler Financial Services AG6

WE FINANCE NEARLY EVERY SECOND VEHICLE

SOLD BY DAIMLER

52%

28%

Penetration rates per vehicle segment

40%36%

20

10

20

16

20

15

20

14

20

13

20

12

20

11

20

09

20

08

20

07

20

06

20

05

35% 35%39% 39%

43%40% 41%

43% 43% 45% 47% 48%

Global penetration rate DFS



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We manage a portfolio of 133 billion € in 40 countries[Portfolio by region in %]

41%

40%

12%

7% China

Africa &Asia Pacific

EuropeAmericas

650,000SALES OPPORTUNITIES

We create DEMANDand increase LOYALTY

1.82.1

2.32.7

3

3.74.1

We broker 1.8 million insurance policies per year

Global automotive insurance portfolio[in mn units]

2010 201620152014201320122011

Passenger carpenetration 2016

New insurancecontracts 2016

35%

1.8mn

PERFORMANCE

STRATEGIC BENEFITS

Support aftersales profitability

Drive customerconvenience

Ecosystem enabler

We are strengthening our fleet management business

Fleet portfolio growth [in k units]

26874 77 84

93

361

Athlon

Daimler Fleet Management

2013 201620152014

27,000countries22

PERFORMANCE

STRATEGIC BENEFITS

Increase share of Mercedes Benzbrand in fleets

Drive customerloyalty

Support service &product offering

customers



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We apply a comprehensive risk governance - covering the full range of

our business

GOVERNANCE

CreditDecision

Collections & Remarketing

Rating /Scoring

Risk Provisioning

Policies & Guidelines

Business Strategy & Planning

Credit Risk

Interest/ Liquidity Risk

Residual Value Risk

Operational Risk

Political/Legal Risks

Hard Currency Risk

RISK TYPES



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2008 20162015201420132012

Our Portfolio performs on an excellent level

2009 201120102007

Credit Reserves

Net Credit Losses

1.03%0.97%

0.91%

0.31%0.24%

0.31%

We offer “mobility at your fingertips” - through a comprehensive mobility services portfolio

…

Long distance bus travel

Flixbusshareholding

…

P2P carsharingCroove

Private-Hire(licensed)

Blacklaneshareholding

B2Bsolutions

moovel white-label

B2C carsharing

car2go

Taxi-Hailingmytaxi

B2C mobilityplatformmoovel App

CAR SHARING RIDE-HAILING MOBILITY PORTAL

10.6mn

77

interactions*59mncities

customers

Daimler Mobility Services Total business volume 2016

* transactions/tours/rentals

is the world‘s market leader in flexible car sharing

1.6

2.2

2015 2016

Number of customers[in mn]

+43%

Find Find a car2go next to you – with or without reservation.

Whenever you need it.

Drive Simply open your car2go with your smartphone

and start driving – as long as you want.

Park After having arrived, park your car2go on any

parking lot within the business area. That‘s it!

P



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has become Europe’s largest taxi-hailing provider

2.0

6.2

2015 2016


+210%

Step 1 Order your cab via

your smartphone

Step 3 Get real-time information

about estimated arrival

Step 2 Directly get in touch

with your driver

Step 4 Pay your ride with

just one swipe



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is an urban mobility company, making cities smarter

1.1

2.2

2015 2016


moovel transitmoovel app

+100%

B2C app

for urban locals

B2B white-label solutions

for public transportation authorities

„One-stop shop“ for mobility

Look, book & pay functionality

Car sharing, taxi, railway, etc.

Feinstaub Stuttgart ticket record

Mobile ticketing for public transit

White label solution

16 transit operators integrated

Market leader in mobile ticketing in the U.S.



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Available in:

Web App

all makes,

models, and trims

Apply for

Financing

license scan;

LinkedIn integration

Find a

Dealer

all brands and

dealers nationwide

Select

Your Offer

instant credit

decision

Choose

Your Car

puts car financing in the palm of your hand

Integrated partners [as of February 2016]



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Auto Finance is undergoing rapid digital transformation - our first

FinTech is live and operative since 2016

With AutoGravity we harness the power of the smartphoneto provide a fully digital and seamless customer experience

With AutoGravity we expand our customer base byintegrating multiple lenders and multiple brands

AutoGravity enables us to transform car financingfrom an asset based to a non-asset based business

AutoGravity

founded

January 2016

GoLive. First customers.

“One of the best new personal finance apps” - Forbes

October 2016

Additional lenders live on platform

“A Top Workplace in Orange County”

January 2017

US Nationwide Roll-Out

as of Q1/2017



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We will create a holistic and customer - centric ecosystem for connected mobility solutions

Mercedes pay - is an important puzzle piece

Strengthen customer understanding

Enhance cross-selling

Extend digital business model

Pay with one ID within Daimler ecosystem

Enjoy loyalty programs & vouchers

Gain convenience through seamless payment

BENEFITS FOR CUSTOMERS BENEFITS FOR DAIMLER



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With Mercedes Pay - we enable our customers to purchase all our services

via smartphone

FULL MOBILE

PAYMENT EXPERIENCE

in-app

on-board

at the gas pump

ONE

eWALLET

Maximize customer value

Minimize payment risk

Optimize customer analytics



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+131%

With Full Speed into DIGITAL – expanding our Customer Base and Creating

a Unique Customer Experience

* car2go and mytaxi combined 12/16 (YTD) vs. 12/15 (YTD)

Mobility Services & Ecosystem

CAR2GO PILOTIN ULM

2008 2012 20142013

MOOVEL APP

INVESTMENT INTO MYTAXI

INVESTMENT INTO BLACKLANE

2014

MYTAXI ACQUISITION

2016

MYTAXI MERGE WITH HAILO

2017

LAUNCH OF AUTOGRAVITY

2016

Mercedes

Pay

START OF MERCEDES PAY

FinTech

Combined change*

+131%6.2 mill >50

2.2 mill 29

22.22 mill

22.20 mill

+20% +90%

2012

INVESTMENT INTO FLIXBUS

Our strategic vision – extend Daimler’s ecosystem around the connected

car and become an integrated financial and mobility service provider

CREATE LOCK-IN-EFFECTS

FOSTER LOYALTY

INCREASE SHARE OF WALLET

CONNECTED SERVICES BEYOND CAR+

CONNECTED CAR-BASEDON-DEMAND SERVICES

CONNECTED FINANCIAL SERVICES

+

+

CONNECTED CAR



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DETERMINED TO SHAPETHE NEXT 50 YEARSOF PERSONAL MOBILITY!

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