change your questions change your world - houston techfest 2014
DESCRIPTION
TRANSCRIPT
![Page 1: Change your questions change your world - Houston TechFest 2014](https://reader036.vdocument.in/reader036/viewer/2022081518/547e6654b4af9fc3158b5643/html5/thumbnails/1.jpg)
1
Change Your QuestionsChange Your World
Photo © Oleksiy Mark - Fotolia.com
![Page 2: Change your questions change your world - Houston TechFest 2014](https://reader036.vdocument.in/reader036/viewer/2022081518/547e6654b4af9fc3158b5643/html5/thumbnails/2.jpg)
2
Welcome to Houston TechFest
• Please turn off all electronic devices or set them to vibrate.• If you must take a phone call, please do so in the lobby so as not
to disturb others.• Thanks to our Diamond Sponsors:
Thank you for being a part of the 8th Annual Houston TechFest!
![Page 3: Change your questions change your world - Houston TechFest 2014](https://reader036.vdocument.in/reader036/viewer/2022081518/547e6654b4af9fc3158b5643/html5/thumbnails/3.jpg)
3
Allison Pollard, ICP-AC, PSM, CSM, PSPO, CSP, PMP, PMI-ACP
Firm believer in continuous improvement and the power of teams to affect change
![Page 4: Change your questions change your world - Houston TechFest 2014](https://reader036.vdocument.in/reader036/viewer/2022081518/547e6654b4af9fc3158b5643/html5/thumbnails/4.jpg)
4
Cherie Silas, PSM, CSM, PSPO, CSP, PMP
Strong desire to help people arrive at the place they define as success in both personal and professional life
![Page 5: Change your questions change your world - Houston TechFest 2014](https://reader036.vdocument.in/reader036/viewer/2022081518/547e6654b4af9fc3158b5643/html5/thumbnails/5.jpg)
5
• Coaching people means treating them as naturally creative, resourceful, and whole
• Fixing people assumes they aren’t capable of changing their own habits
Coaching People or Fixing People?
Photo © tecnofotocr - Fotolia.com
![Page 6: Change your questions change your world - Houston TechFest 2014](https://reader036.vdocument.in/reader036/viewer/2022081518/547e6654b4af9fc3158b5643/html5/thumbnails/6.jpg)
6
Agenda for this session• What questions do and why to ask them• The architecture of powerful questions– Recognizing more/less powerful questions– Exploring types of powerful questions– Asking powerful questions with curiosity
![Page 7: Change your questions change your world - Houston TechFest 2014](https://reader036.vdocument.in/reader036/viewer/2022081518/547e6654b4af9fc3158b5643/html5/thumbnails/7.jpg)
7
How could the parade attractions be made larger or taller?
What is the question?
Photo by Macy’s, Inc
At the first-ever Macy's Day Parade, employees dressed in fun costumes and traveled with Central Park zoo animals and floats. The parade drew a large crowd, and it was difficult to see.
![Page 8: Change your questions change your world - Houston TechFest 2014](https://reader036.vdocument.in/reader036/viewer/2022081518/547e6654b4af9fc3158b5643/html5/thumbnails/8.jpg)
8
How could the parade attractions be put in the air for people to see?
By asking a different question, a different solution became clear – balloons.
Changing the question
Photo by Macy’s, Inc
![Page 9: Change your questions change your world - Houston TechFest 2014](https://reader036.vdocument.in/reader036/viewer/2022081518/547e6654b4af9fc3158b5643/html5/thumbnails/9.jpg)
9
• Think outside the box• Create solutions they
can own• Motivates to take action
What Questions Do
Photo © Sergey Nivens - Fotolia.com
![Page 10: Change your questions change your world - Houston TechFest 2014](https://reader036.vdocument.in/reader036/viewer/2022081518/547e6654b4af9fc3158b5643/html5/thumbnails/10.jpg)
10
Architecture of Powerful QuestionsConstruction
Assumptions
Scope
![Page 11: Change your questions change your world - Houston TechFest 2014](https://reader036.vdocument.in/reader036/viewer/2022081518/547e6654b4af9fc3158b5643/html5/thumbnails/11.jpg)
11
Recognizing Powerful Questions
• What time is it?
• Did you take a shower?
• What possibilities exist that we haven’t thought of yet?
• What does it mean to be independent?
![Page 12: Change your questions change your world - Houston TechFest 2014](https://reader036.vdocument.in/reader036/viewer/2022081518/547e6654b4af9fc3158b5643/html5/thumbnails/12.jpg)
12
Qualities of Powerful Questions
• Generates curiosity• Thought provoking• Surfaces underlying assumptions• Generates energy & forward movement• Stays with the participants• Evokes more questions
![Page 13: Change your questions change your world - Houston TechFest 2014](https://reader036.vdocument.in/reader036/viewer/2022081518/547e6654b4af9fc3158b5643/html5/thumbnails/13.jpg)
13
Building Powerful Questions
• When have you been the most satisfied with our working relationship?
• Are you satisfied with our working relationship?
More
Less
![Page 14: Change your questions change your world - Houston TechFest 2014](https://reader036.vdocument.in/reader036/viewer/2022081518/547e6654b4af9fc3158b5643/html5/thumbnails/14.jpg)
14
Building Powerful Questions
• Why might it be that our working relationship has ups and downs?
• What do you find the most satisfying about our working relationship?
More
Less
![Page 15: Change your questions change your world - Houston TechFest 2014](https://reader036.vdocument.in/reader036/viewer/2022081518/547e6654b4af9fc3158b5643/html5/thumbnails/15.jpg)
15
Constructing Powerful Questions
Why
How
What
Who, When, Where
Which, Yes/No Questions
More powerful
Less powerful
![Page 16: Change your questions change your world - Houston TechFest 2014](https://reader036.vdocument.in/reader036/viewer/2022081518/547e6654b4af9fc3158b5643/html5/thumbnails/16.jpg)
16
• What are the boundaries of the question?– How can we improve?
• …our team?• …our department?• …our company?
Scope
Photo © ra2 studio - Fotolia.com
![Page 17: Change your questions change your world - Houston TechFest 2014](https://reader036.vdocument.in/reader036/viewer/2022081518/547e6654b4af9fc3158b5643/html5/thumbnails/17.jpg)
17
Types of Powerful Questions
Goal Reality
Obstacles/Options
Way forward
![Page 18: Change your questions change your world - Houston TechFest 2014](https://reader036.vdocument.in/reader036/viewer/2022081518/547e6654b4af9fc3158b5643/html5/thumbnails/18.jpg)
18
Building Powerful Questions1. The team has decided on a solution but isn’t
moving forward. 2. A team member is rehashing a story of
something that happened in the past. 3. A team member is unsure about a course of
action.
![Page 19: Change your questions change your world - Houston TechFest 2014](https://reader036.vdocument.in/reader036/viewer/2022081518/547e6654b4af9fc3158b5643/html5/thumbnails/19.jpg)
23
Recognizing Assumptions• Almost all of the questions we pose have
assumptions built in– What did we do wrong, and who is responsible?– What can we learn from what’s happened, and what
possibilities do we now see?
![Page 20: Change your questions change your world - Houston TechFest 2014](https://reader036.vdocument.in/reader036/viewer/2022081518/547e6654b4af9fc3158b5643/html5/thumbnails/20.jpg)
24
Challenging Assumptions• Almost all of the answers we hear have
assumptions built in– I’m not a people person– I find large crowds to be energy-draining
![Page 21: Change your questions change your world - Houston TechFest 2014](https://reader036.vdocument.in/reader036/viewer/2022081518/547e6654b4af9fc3158b5643/html5/thumbnails/21.jpg)
25
• Remain curious• Don’t provide solutions• Don’t manipulate• Explore limiting
assumptions/beliefs
Using Powerful Questions
Photo © ra2 studio - Fotolia.com
![Page 22: Change your questions change your world - Houston TechFest 2014](https://reader036.vdocument.in/reader036/viewer/2022081518/547e6654b4af9fc3158b5643/html5/thumbnails/22.jpg)
26
• Why is that important?• How will you know
when you’re successful?• Where are you
sabotaging yourself?• What are you resisting?• When will you take
action?
• Curious• Judgmental• Expert/Know-it-all• Empathetic/Supportive
Building Powerful Questions
![Page 23: Change your questions change your world - Houston TechFest 2014](https://reader036.vdocument.in/reader036/viewer/2022081518/547e6654b4af9fc3158b5643/html5/thumbnails/23.jpg)
27
Summary• What questions do and why to ask them• The architecture of powerful questions– Recognizing more/less powerful questions– Exploring types of powerful questions– Asking powerful questions with curiosity
![Page 24: Change your questions change your world - Houston TechFest 2014](https://reader036.vdocument.in/reader036/viewer/2022081518/547e6654b4af9fc3158b5643/html5/thumbnails/24.jpg)
28
What Did You Learn, and How Will You Use This?
Photo © Rawpixel - Fotolia.com
![Page 25: Change your questions change your world - Houston TechFest 2014](https://reader036.vdocument.in/reader036/viewer/2022081518/547e6654b4af9fc3158b5643/html5/thumbnails/25.jpg)
29
Resources• Professional Coach Training ~ J. Val Hastings, MCC• Coaching Questions ~ Tony Stolzfus• The Art of Powerful Questions ~ Eric E. Vogt, Juanita
Brown, and David Isaacs• Coaching Agile Teams ~ Lyssa Adkins• Powerful Questions Exercise by Deborah Preuss, inspired
by Carlton Nettleton
![Page 26: Change your questions change your world - Houston TechFest 2014](https://reader036.vdocument.in/reader036/viewer/2022081518/547e6654b4af9fc3158b5643/html5/thumbnails/26.jpg)
30
Contact [email protected]
@allison_pollard
[email protected] @cheriesilas
Photo © kukumalu - Fotolia.com
![Page 27: Change your questions change your world - Houston TechFest 2014](https://reader036.vdocument.in/reader036/viewer/2022081518/547e6654b4af9fc3158b5643/html5/thumbnails/27.jpg)
31
Please Leave Feedback During Q&AIf you leave session feedback and provide contact information in the survey, you will be qualified for a prize
Scan the QR Code to the right or go to http://bit.ly/1p13f3n
![Page 28: Change your questions change your world - Houston TechFest 2014](https://reader036.vdocument.in/reader036/viewer/2022081518/547e6654b4af9fc3158b5643/html5/thumbnails/28.jpg)
32
Thanks to all our Sponsors!