INTERNAL PROCESSES & SYSTEMS(Evolving HR Processes)

KEY METRICS REVIEW & PLANNING (Staffing, Attrition, Performance, EVA)

EMPLOYEE ENGAGEMENT (Satisfaction, Career Aspirations & Celebrations)

SUPPORTING BUSINESS NEEDS (HR Structure, Recruitment, & Allocation)

CUSTOMER SATISFACTION (Competent Workforce, delivering quality)

NEW HR MANDATENEW HR MANDATE

DEVELOPMENT OF HR WORKFORCE(Competency Planning, & Development )

Need for HR Value – Changing Dynamics

Change in internal environment

Change in external environment

• Company focus• Nature of work• Employee profile• Employee aspiration

Competition

Technology

Globalization

Local & foreign

regulations

Role of HR Professionals

The Past The Future

• Operational• Monitor• Short term• Administrative• Reactive• Activity focus

• StrategicStrategic• PartnerPartner• Long termLong term• ConsultativeConsultative• ProactiveProactive• Solution focusSolution focus

Emerging Roles for HR Professionals

Human Capital Developer

Functional Expert

Employee Advocate

Strategic Partner

HR Leader

Evolution of HR Roles

Now onwards….Now onwards….Till now….

• Employee Champion

• Administrative Expert

• Change Agent• Strategic Partner

• Employee Advocate (EA), Human Capital (HC) Developer

• Functional Expert• Strategic Partner• Strategic Partner• Leader

M.L.PANDIA