channel top-up using ussd for postpaid bill payments & prepaid recharge
TRANSCRIPT
![Page 1: Channel Top-up using USSD for Postpaid Bill Payments & Prepaid recharge](https://reader036.vdocument.in/reader036/viewer/2022062407/56649ca85503460f9496b468/html5/thumbnails/1.jpg)
Channel Top-upusing USSD
forPostpaid Bill Payments &
Prepaid recharge
![Page 2: Channel Top-up using USSD for Postpaid Bill Payments & Prepaid recharge](https://reader036.vdocument.in/reader036/viewer/2022062407/56649ca85503460f9496b468/html5/thumbnails/2.jpg)
Background
Collection of postpaid bills through Ctopup (Franchisee & Retailers) named as USSD-Ctopup
Existing Ctopup uses OTA system for encryption of messages (SMS) and requires Ctopup menu to be burnt on SIM card. It was thus limited to pre-paid transactions.
Additional menu to be burnt in Ctopup SIMs, if same is to be upgraded to enable for postpaid bill payments but:-
Space restrictions on the current Ctop Up SIM’s
Updating menu in working retail chain a big challenge
However, new C-topup SIMs can be purchased by Circles with menu burnt for both (Prepaid & Postpaid) and can co-exist.
![Page 3: Channel Top-up using USSD for Postpaid Bill Payments & Prepaid recharge](https://reader036.vdocument.in/reader036/viewer/2022062407/56649ca85503460f9496b468/html5/thumbnails/3.jpg)
USSD Ctopup
Payment of GSM & CDMA postpaid bills will be started first followed by that of WiMax & Landline bills
It is live in East Zone with effect from 14-8-2012 & in North Zone from 31-8-2012. It will start in remaining two zones by 25-9-2012.
New system i.e. USSD based C-topup will work in addition to existing OTA based Ctopup & hence procedure of stock allocation, reconciliation etc. will remain unchanged
Franchisee channel could use any method (USSD or OTA) for each transaction (for prepaid or postpaid)
Guidelines vide No. MOB-17/C-Topup-2010/57 dated 12-7-2012 and another dated 23-8-2012 available on Intranet
![Page 4: Channel Top-up using USSD for Postpaid Bill Payments & Prepaid recharge](https://reader036.vdocument.in/reader036/viewer/2022062407/56649ca85503460f9496b468/html5/thumbnails/4.jpg)
USSD- Ctopup
Common Wallet of Franchisee/ Retailers for both Prepaid (CtopUp) & Postpaid (CBP) transactions
Differential commission rate :
Prepaid : 5.5% of transacted value
Postpaid : 1.25% or Rs. 5 per bill, whichever is lower
Franchisee will continue to get upfront prepaid commission @5.5% at the time of stock purchase
System will deduct excess commission paid (5.5%- 1.25%) from Franchisee wallet for each CBP transaction done by his/her retailers
Franchisee can adjust such recovered commission amount from Retailers while recouping their stock in person or through FOS
![Page 5: Channel Top-up using USSD for Postpaid Bill Payments & Prepaid recharge](https://reader036.vdocument.in/reader036/viewer/2022062407/56649ca85503460f9496b468/html5/thumbnails/5.jpg)
Post-paid bill payment- Additional business for POS
Franchisee MIS available through Sancharsoft VPN & accessible to Franchisees to show Retailer-wise recoverable amount for each Franchisee.
Circles will deduct excess TDS (on difference of commission) for postpaid transactions from the TDS amount already deposited with TAX authorities at the time of initial stock transfer, based on report from CBP-Ctopup system
Similarly, Circles will deduct excess Service Tax (on difference of commission) for postpaid transactions from the TDS amount already deposited with TAX authorities at the time of initial stock transfer, based on report from CBP-Ctopup system
![Page 6: Channel Top-up using USSD for Postpaid Bill Payments & Prepaid recharge](https://reader036.vdocument.in/reader036/viewer/2022062407/56649ca85503460f9496b468/html5/thumbnails/6.jpg)
How USSD based Ctopup works
Ctop up retailer to dial *222*<Ctopup M-Pin># to initiate a transaction
USSD server will capture the CLI of the retailer, validate the M-Pin with Ctop up system
On successful validation, main menu will be pushed else an error message will be flashed
Wallet of Retailer will be debited for the payment amount & wallet of concerned Franchisee will be debited for difference of commission amount
Short formats are available for a quick access to the sub-menus
Snapshot of screens is given in subsequent slides
![Page 7: Channel Top-up using USSD for Postpaid Bill Payments & Prepaid recharge](https://reader036.vdocument.in/reader036/viewer/2022062407/56649ca85503460f9496b468/html5/thumbnails/7.jpg)
USSD Menu Flow
![Page 8: Channel Top-up using USSD for Postpaid Bill Payments & Prepaid recharge](https://reader036.vdocument.in/reader036/viewer/2022062407/56649ca85503460f9496b468/html5/thumbnails/8.jpg)
USSD Menu Flow(CTOPUP)
![Page 9: Channel Top-up using USSD for Postpaid Bill Payments & Prepaid recharge](https://reader036.vdocument.in/reader036/viewer/2022062407/56649ca85503460f9496b468/html5/thumbnails/9.jpg)
![Page 10: Channel Top-up using USSD for Postpaid Bill Payments & Prepaid recharge](https://reader036.vdocument.in/reader036/viewer/2022062407/56649ca85503460f9496b468/html5/thumbnails/10.jpg)
![Page 11: Channel Top-up using USSD for Postpaid Bill Payments & Prepaid recharge](https://reader036.vdocument.in/reader036/viewer/2022062407/56649ca85503460f9496b468/html5/thumbnails/11.jpg)
![Page 12: Channel Top-up using USSD for Postpaid Bill Payments & Prepaid recharge](https://reader036.vdocument.in/reader036/viewer/2022062407/56649ca85503460f9496b468/html5/thumbnails/12.jpg)
USSD Menu Flow(PAY BILLS)
![Page 13: Channel Top-up using USSD for Postpaid Bill Payments & Prepaid recharge](https://reader036.vdocument.in/reader036/viewer/2022062407/56649ca85503460f9496b468/html5/thumbnails/13.jpg)
![Page 14: Channel Top-up using USSD for Postpaid Bill Payments & Prepaid recharge](https://reader036.vdocument.in/reader036/viewer/2022062407/56649ca85503460f9496b468/html5/thumbnails/14.jpg)
![Page 15: Channel Top-up using USSD for Postpaid Bill Payments & Prepaid recharge](https://reader036.vdocument.in/reader036/viewer/2022062407/56649ca85503460f9496b468/html5/thumbnails/15.jpg)
![Page 16: Channel Top-up using USSD for Postpaid Bill Payments & Prepaid recharge](https://reader036.vdocument.in/reader036/viewer/2022062407/56649ca85503460f9496b468/html5/thumbnails/16.jpg)
USSD Menu Flow(BILL ENQUIRY)
![Page 17: Channel Top-up using USSD for Postpaid Bill Payments & Prepaid recharge](https://reader036.vdocument.in/reader036/viewer/2022062407/56649ca85503460f9496b468/html5/thumbnails/17.jpg)
![Page 18: Channel Top-up using USSD for Postpaid Bill Payments & Prepaid recharge](https://reader036.vdocument.in/reader036/viewer/2022062407/56649ca85503460f9496b468/html5/thumbnails/18.jpg)
USSD Menu Flow(Self Care)
![Page 19: Channel Top-up using USSD for Postpaid Bill Payments & Prepaid recharge](https://reader036.vdocument.in/reader036/viewer/2022062407/56649ca85503460f9496b468/html5/thumbnails/19.jpg)
Menu Flow(Move Stock)
![Page 20: Channel Top-up using USSD for Postpaid Bill Payments & Prepaid recharge](https://reader036.vdocument.in/reader036/viewer/2022062407/56649ca85503460f9496b468/html5/thumbnails/20.jpg)
![Page 21: Channel Top-up using USSD for Postpaid Bill Payments & Prepaid recharge](https://reader036.vdocument.in/reader036/viewer/2022062407/56649ca85503460f9496b468/html5/thumbnails/21.jpg)
USSD Menu Flow(Check Stock)
![Page 22: Channel Top-up using USSD for Postpaid Bill Payments & Prepaid recharge](https://reader036.vdocument.in/reader036/viewer/2022062407/56649ca85503460f9496b468/html5/thumbnails/22.jpg)
USSD Menu Flow(Plan Details)
![Page 23: Channel Top-up using USSD for Postpaid Bill Payments & Prepaid recharge](https://reader036.vdocument.in/reader036/viewer/2022062407/56649ca85503460f9496b468/html5/thumbnails/23.jpg)
![Page 24: Channel Top-up using USSD for Postpaid Bill Payments & Prepaid recharge](https://reader036.vdocument.in/reader036/viewer/2022062407/56649ca85503460f9496b468/html5/thumbnails/24.jpg)
![Page 25: Channel Top-up using USSD for Postpaid Bill Payments & Prepaid recharge](https://reader036.vdocument.in/reader036/viewer/2022062407/56649ca85503460f9496b468/html5/thumbnails/25.jpg)
![Page 26: Channel Top-up using USSD for Postpaid Bill Payments & Prepaid recharge](https://reader036.vdocument.in/reader036/viewer/2022062407/56649ca85503460f9496b468/html5/thumbnails/26.jpg)
USSD Menu Flow(Change MPIN)
![Page 27: Channel Top-up using USSD for Postpaid Bill Payments & Prepaid recharge](https://reader036.vdocument.in/reader036/viewer/2022062407/56649ca85503460f9496b468/html5/thumbnails/27.jpg)
![Page 28: Channel Top-up using USSD for Postpaid Bill Payments & Prepaid recharge](https://reader036.vdocument.in/reader036/viewer/2022062407/56649ca85503460f9496b468/html5/thumbnails/28.jpg)
THANK YOU