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JOB DESCRIPTION Part funded by ESF

Job Title: Community Skills Tutor Department: Sustainable Communities Office Location: Halifax

(Travel to sites within the Together Group may also be required)

Job Purpose 1. To plan, deliver, monitor & Evaluate training programmes which enhance employability and personal development for adults 18+.

2. Working with community members to address any barriers that prevent them becoming work-ready and finding employment.

3. To work in partnership with Job Centre Plus, jobs and skills agencies, voluntary, community and faith sector organisations, improving communication and encouraging joint work to address worklessness.

Reporting To Sustainable Communities Coordinator

Staff Management Responsibilities

None

Range of Decision Making

Daily decisions relating to the prime objectives of post and within established policies and procedures.

Responsibility for Assets, Materials Etc.

Responsible for the safe usage of any materials and equipment in compliance with Health and Safety Legislation.

Access to computer information and confidential material etc, therefore responsible for the security and management of it under the provisions of the Data Protection Act.

Budgetary Responsibilities

None.

Key Contacts Kirklees and Calderdale Metropolitan District CouncilsTogether Housing Group StaffJob Centre plusLocal Housing AssociationsOther Employment organisationsLocal Businesses

Essential Duties & Responsibilities

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Deliver Employability Programmes

1. Development of training plans and schemes of work to ensure compliance with accredited bodies, best practice and quality targets.

2. To design, deliver and share learning schemes of work, session plans and assessment materials, training appropriate colleagues when required..

3. Delivery of tailored personal development and employability skills programmes to enable learners to move closer to sustained employment.

4. Maintain a current knowledge of subject and course developments, best-practice in subject delivery and of the external requirements of funding and accreditation bodies

5. Work with the team of Employment Advisors to meet the learning needs of participants.

6. Lead in delivery and accreditation of learner-focused provision.

7. Evidence the progression and learning of participants on the programme

8. Maintain accurate monitoring and evidence of engagement of participants on the programme.

9. Link learning to opportunities in the local labour market.

10. Monitor and improve course content to ensure effective approaches which will help our clients develop confidence, overcome barriers and achieve successful transitions and progression.

11. Promote our employability offer to Housing staff, partner agencies and local businesses.

12. To actively recruit clients into the employability projects, retain their engagement and encourage them to participate in workshops, job clubs and 1:1’s to raise aspirations, challenge them emotionally enabling them to reach their full potential.

13. Assist in coordinating events to promote our employability offer.

14. Keep detailed records of referrals, advice, actions and outcomes.

15. Provide support and signpost customers to relevant organisations.

16. To deliver training, promote events, carry out visits and meetings out of hours as and when required.

17. Work with the Communications Team to produce publicity relating to employment and training programmes, especially in respect of good news stories.

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18. Identify and harness local, regional and national initiatives that deliver new opportunities access employment/training opportunities.

Liaison/Networking

Administration

Personal Development

19. Build and maintain strong links and working relationships with relevant statutory and non-statutory organisations.

20. Develop working relationships with other professionals working in the field of employment, welfare, training and the learning and skills sector.

21. Attend and participate in relevant forums and networks.

22. To engage with local business and employers where required, to understand business needs and promote our client base and services

23. Be responsible for maintaining the evidence of learning for participants, that will provide statistical information on performance to contribute to the monitoring and evaluation of the programmes.

24. Maintain detailed electronic case records and administrative systems in line with Data Protection requirements for both internal and external funders.

25. Demonstrate effective caseload management, achievement of targets, objectives and evidence impact through effective and accurate recording, providing regular reports to the Sustainable Communities Coordinator East

26. Produce and update marketing materials in line with internal systems

27. Undertake training and personal development in order to develop skills and maintain knowledge base.

Corporate Duties 1. Abide by the objectives and targets of the Section, Department and Company, and follow the procedures and practices utilised in all aspects of the work, including computerised and manual systems and the maintenance of relevant records

2. Fulfill personal requirements, where appropriate, with regard to Company policies and procedures, particularly health and safety, equality and diversity, customer care, emergency evacuation, security, work standards and promotion of the Company’s Core Values.

3. To attend any training and development events considered necessary.

Please Note: This information is provided to help staff joining the Group to have an understanding and appreciation of the work content of their post and the role they are to play in the organisation. The following points should be noted: Whilst every endeavour has been made to outline all the duties and responsibilities of the post,

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this document does not permit every item to be specified in detail. Broad headings may have been used, which assume that all the usual routines are included.

Staff should not refuse to undertake work that is not specified on this form. They should record any additional duties they are required to perform and these will be taken into account when the posts are reviewed.

Admin References

File Name Employability Skills TutorDate 8.8.17Compiled / Reviewed By PJ/EP

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PERSON SPECIFICATION Part funded by ESF

Job Title: Community Skills Tutor Department: Sustainable Communities Office Location:

Halifax(Travel and work at sites within the Together Group may also be required)

Job Purpose1. To plan, deliver, monitor & Evaluate training programmes which

enhance employability and personal development for adults 18+.

2. Working with community members to address any barriers that prevent them becoming work-ready and finding employment.

3. To work in partnership with Job Centre Plus, jobs and skills agencies, voluntary, community and faith sector organisations, improving communication and encouraging joint work to address worklessness.

Assessment Code:E You must have these attributes as they are the ESSENTIAL requirements of the post.D These attributes are DESIRABLE and therefore an advantageA Application FormI/T Interview/Test (assessment may include a relevant test/practical exercise etc.)

NB:

Successful candidates will be expected to submit any necessary documentary evidence for validation purposes (e.g. references, original certificates etc)

Attributes E/D A I/T

Experience

Experience of delivering training to participants aged 18+ years up to retirement which enhances employability and promotes personal development for adults

E

Experience of writing training plans/ schemes of work that are compliant with accredited bodies, best practice and evidence learning outcomes

E

Experience of monitoring & evaluating participant learning inc. gaining feedback from participants on training programmes E

Experience delivering effective training to groups of adults E

Delivering training for participants that suffer from multiple barriers to employment, preventing them from engaging and participating, on short and long term interventions.

E

Evidence of achieving performance targets. D

Experience of working with local delivery partners D

Experience of negotiating and advocating successfully one to one, by telephone and in writing, & face to face D

Knowledge & Skills

Understand the pressures and demands placed on people that are unemployed.

E

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Attributes E/D A I/T

To recognise & understand the issues affecting workless people, and to be able to develop teaching and learning opportunities to support positive transition into work

E

Ability to deliver training including: basic digital skills sessions, employability, finance management and personal development E

Ability to build rapport and trust with learners from hard to reach groups E

Ability to undertake risk assessments D

Working knowledge of employment initiative and the labour market D

Be able to use Microsoft Word and Excel E

Ability to engage with hard to reach target groups including ex-offenders E

Experience of working to recognised national standards (e.g. Matrix) E

Education & Qualifications

Level 2NVQ Certificate in IAG or Equivalent D

Level 3 Award in Education and Training or Equivalent (e.g. PTTLS, C&G 7307 or Equivalent Training qualification E

First Aid qualification D

Good standard of educational attainment D

Other

Full Driving Licence and access to a vehicle insured for use at work E

Flexible approach to working hours in order to achieve work demands/priorities. E

Ability to organise personal workload with a minimum of supervision. E

Satisfactory DBS Check. E

Admin References

File Name: Employability Skills Tutor Date 8.8.17Compiled / Reviewed By PJ/EP

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NB Only those competencies below which are indicated by a tick will be assessed as part of the selection process for this job. However, for successful candidates, all competencies listed will be assessed during the probationary period (where this applies), in ongoing one-to-one meetings and as part of the annual appraisal process

Key Competencies A I/THeading Level DefinitionDelivering Excellent Customer Service 1

Takes time to engage with customers and build rapport

Makes realistic promises to customers and delivers

/

Communicating and Influencing 1

Listens to people and treats them with respect Considers, understands and uses the

appropriate form of communication based on the message and specific needs of the audience

Delivering High Performance 1

Understands and delivers on objectives for own role (meeting quality standards and deadlines)

Priorities activities to ensure deadlines are met

/

Managing Change1

Is flexible and willing to try new ideas/ways of working in own role

Is enthusiastic about changeMaking Decisions and Solving Problems

1 Takes initiative and ownership to gather and

understand information to help decision making Demonstrates good judgement based on logic ,

about when to escalate a problem

/

Developing Self and Others 1

Learns from success and setbacks Demonstrates an openness to learning and

developmentActing Commercially 1

Shows respect for resources and equipment, taking care to make sure they are used appropriately and not at risk of being wasted/damaged/stolen

Looks for opportunities to improve commercial effectiveness within own role (e.g. minimizing waste)

Building Effective Teams 1

Offers help and support to others Willingly takes on additional tasks to help out Is a reliable, trustworthy and effective member

of the team – does what they say they will doPutting Diversity at the Core of what we do

2 Demonstrates fairness, integrity and

consistency in all dealings with others Willing to work in new and different ways to

meet other people’s needs Recognises and challenges inappropriate

behaviour

/

Safeguarding at the Heart of what we do

3 Takes responsibility for making sure we play

our part to deal with concerns about a customer’s wellbeing and safety and always keep the customer at the heart of our actions

Persist if help is not forthcoming

/

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