chapt 01 lect 04.ppt

8/16/2019 Chapt 01 Lect 04.ppt

1/13

11 Traits ofOutstanding

Salespeople

Prof. Abhishek Khadtare

SIBM, KAMLAPUR


2/13

Challenges – Time Management


3/13

Trait 1: Positive attitude and

enthusiasm

• The No. 1 separator

of great, good ad

poor.

• The perso of attit!de"the #ier$ %eads

prospe&ts to the sa%e.


4/13

Trait 2: Belief in the company

the product and self

Self-belief is the No. 2 ruleof sales success.

You must believe that your product and company are the best.

And you must believe thatyou are the best. Real winners

believe they'll win.


5/13

Trait !: Sense of "umor

M!st Ko#

'here to speak

(o# to speak'ho) to speak


6/13

Trait #: "ealthy $go

• *S!&&essf!%

sa%espeop%e !se

hea%th+ egos to

)eas!rei)proe)et.

• Ask, *#hat &o!%d I

hae doe better-

• 'hat hae I %eared

fro) this &a%%-


7/13

Trait %: &istening S'ills

• A tr!%+ great sa%esperso

%istes, ot to get

ifor)atio to )aip!%ate,

b!t to assist i serig

the &!sto)er.

• As the sa+ig goes,

*speak %itt%e, %iste )!&h,

ad be s%o# to ager.

• (o# )!&h do +o! &are-


8/13

Trait (: Building )alue

• /a%!e 00 per&eied orrea% 00 is the o%+ thigthat separates oeprod!&t fro) aother,other tha pri&e.

• Per&eied a%!e&o!ts )ore tha rea%

a%!e.• The a%!e se%%ergeerates profit ad%o+a% &!sto)ers.


9/13

Trait *: +se of creativity

• Ma+ ti)es prod!&tsor seri&es appear thesa)e to the &!sto)er.

• reatiit+ b+ thesa%esperso i theareas of approa&h,presetatio adfo%%o#0!p #i%% he%p a#ier e)erge.

• Be differet


10/13

Trait ,: -ocus on the second

sale

• Near%+ 23 per&et of

a%% sa%es are prod!&ed

b+ #ord of )o!th.

• 4er+thig +o! do)!st be ai)ed at the

se&od sa%e.

• o&etrate o

&reatig *Raig

5as.


11/13

Trait ./: "elping others

• Se%%ig for the %oe ofhe%pig others get#hat the+ #at, rather

tha the %oe of)oe+.

• Moe+ is #hat others)eas!re +o! b+.

• (e%pig others %eadsto f!%fi%%)et.5!%fi%%)et is ho# +o!)eas!re +o!rse%f.


12/13

Trait 1.: Commitment

• 6o! eed to hae

&o))it)et...rea%

&o))it)et to #hat

+o!7re doig.• Tota% ad f!%%

&o))it)et.

• If +o! are ot

&o))itted

8 get o!t.


13/13

Trait 11: Passion and desire to

e0cel

• This is a persoa%&hara&teristi& that iseidet to others b+their e9hibitedeth!sias) for #hatthe+ do.

• No pri:e i sa%es forse&od p%a&e.

• Passio #i%% )ake !pfor a )!%tit!de of)istakes.

chapt 01 lect 04.ppt

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