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    Decision MaPresented By: Sajjad Ahmad Qadri

    Minhaj University, Lahore

    ESSENTIALS OF M

    Sixth Edit

    Weihrich and

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    After studying this chapter, you understand

    1.

    2.

    3.

    4.

    Decision making as a rational process.

    The

    The

    The

    development of alternative courses of action

    selection from among alternatives.

    differences between programmed andnonprogrammed decisions.

    Decisions made under conditions of certainty,

    uncertainty, and risk.

    The importance of creativity and innovation in

    managing.

    The major principles, or guides, for planning

    5.

    6.

    7.

    2004 H. Weihrich Chap. 6. Decision Making

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    Decision Making

    Decision making is defined as theselection of a course of action from

    among alternatives

    2004 H. Weihrich Chap. 6. Decision Making

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    Decision Making Process

    1.

    2.

    3.

    Premising,

    Identifying alternatives,

    Evaluating alternatives in terms

    goal sought, andof the

    4. Choosing an alternative,making a decision

    that is,

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    Limited, or "Bounded," Rationality

    Limitations of information, time, andcertainty limit rationality, even though a

    manager tries earnestly to be

    completely rational

    Satisficing is picking a course of actionthat isunder

    satisfactory or good enoughthe circumstances

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    Development of Alternatives and theLimiting Factor

    A limiting factor is something thatstands in the way of accomplishing a

    desired objective

    The principle of the limiting factor:

    recognizing and overcoming thosefactors that stand critically in the way

    By

    of

    a goal, theaction can

    2004 H. Weihrich

    best alternative course ofbe selected

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    Quantitative and Qualitative Factors

    Quantitative factors are factors thatcan be measured in numerical terms

    Qualitative, or intangible, factorsare

    those that are

    numerically

    difficult to measure

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    Marginal Analysis

    Marginal analysis is to compareadditional revenues and the additional

    outputcost arising from increasing

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    Cost Effectiveness Analysis

    Cost effectiveness analysisseeks thebest ratio of benefit and cost

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    Selecting an Alternative: ThreeApproaches

    When selecting from amongmanagers can use:

    alternatives,

    1.

    2.

    3.

    Experience,

    Experimentation, and

    Research and analysis.

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    Programmed And NonprogrammedDecisions

    Programmed decisions are used forstructured or routine work

    Nonprogrammed decisions are used

    for unstructured, novel, andsituations of a nonrecurring ill-definednature

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    Creativity and Innovation

    Creativity refers to the abilitypower to develop new ideas

    and

    Innovationmeans the use of new ideas

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    The Creative Process The creative process is seldom simple and

    linear It generally consists of four

    interacting phases:

    Unconscious scanning

    Intuition

    Insight

    overlapping and

    1.

    2.

    3.

    4. Logical formulation or verification

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    Rules for Brainstorming

    1.

    2.

    No ideas are criticized

    The more radical the ideas are, the

    better

    3. The quantity of ideastressed

    production is

    4. The improvementencouraged

    of ideas by others is

    2004 H. Weihrich Chap. 6. Decision Making