chapter 1 2 packing – ecommerce - charlotte...

TABLE OF CONTENTS

MERCHANDISE PACKING REQUIREMENTS 12-2 ECOMMERCE PRODUCTION SAMPLES 12-2 PACKING – APPAREL and ACCESSORIES 12-4 SAFETY 12-11 CARTON DIMENSIONS 12-12 CARTON LABELING 12-13 CARTON MARKINGS 12-14

CHAPTER 12

PACKING – ECOMMERCE

CHAPTER 12: PACKING – ECOMMERCE

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Merchandise is either distributed through our Retail Stores channel or through our eCommerce channel and must be packed for the specific channel requirements. Merchandise for eCommerce will be packed ONLY in eaches:

General Requirements for ALL Merchandise

Merchandise must have the correct woven/care label attached in the correct location. The care label must include all required information as specified in Chapter 6: Labels and Marketing.

Accessory merchandise must be correctly carded as specified in Chapter 7: Accessory and Jewelry Carding.

Merchandise must be pre-ticketed with the correct ticket in the correct location as specified in Chapter 8: Ticketing Guidelines.

No vendor tags or labels should be attached unless specifically required by the purchase order.

Orders must be packaged by PO.

Merchandise Packing Requirements eCommerce ONLY

A. Eaches, commonly referred to as “Solid Packed” (one size-color per carton):

Cartons must be packed one SKU (SKU=style, color, size) per carton. All merchandise should be boxed separately by size. Mixed cartons are allowed for residual product or

when total shipment is one or two cartons, it may be packed in the same carton but must be separated inside and clearly labeled on the outside of the carton and noted on the packing list.

Items requiring folding must be uniform and follow folding guidelines All items must be packaged for the end customer; ONE (1) item per bag with ticket clearly visible and

legible through the plastic. ECOMMERCE OMNI-CHANNEL SAMPLE REQUIREMENTS (from Chapter 3) All Purchase Orders are required to have a production sample sent to the eCommerce Team for Marketing/photo/ copy

These samples must be CLEARLY labeled with style#, CR Style #, PO#’s, and with “eCommerce’’ clearly written on tag

Please note: Additional samples may be requested for eCommerce after each order placement date

http://handbook.charlotterusse.com/content/Chapter6_Labels_and_Markings.pdf

http://handbook.charlotterusse.com/content/Chapter7_Accessory_and_Jewelry_Carding.pdf

http://handbook.charlotterusse.com/content/Chapter7_Accessory_and_Jewelry_Carding.pdf

http://handbook.charlotterusse.com/content/Chapter3_Sampling_&_Production.pdf


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Sizing and number of pieces required for by category:

Category Quantity Size

Tops/Dresses/Outerwear: 1 pc per color Size small/size 2

Bottoms / Denim: 1 pc per color Size 2 (‘Long’ when offered) or size small

Intimates (Cami’s only): 1 pc per color Size small (Bras: 34B)

Swim: 1 pc per color Size small

Footwear: 3 pair per color Sizes 6, 8 and 9

Jewelry, Accessories 1 pc per color

Hosiery, and other non-apparel 1 pc per color Size small or one size fits all

Plus Tops/Sweaters/Dresses/Outerwear 1 pc per color Size 16 or 1XL

Plus Bottoms/ Denim 1 pc per color Size 16

Shipping instructions: EComm TOP Samples must ship to arrive by following due dates:

TOP Sample due date is 7 days prior to CXL Date when order date 6 wks or more from CXL Date

TOP Sample due by CXL Date when order date is less than 6 weeks from CXL Date EComm TOP samples must ship separately from any pre-production or TOP samples sent to other Charlotte Russe departments at the address below: Charlotte Russe Attn: eCommerce Sample 575 Florida Street San Francisco, CA 94110 Cartons must be clearly marked with: Vendor name: Vendor Style Number: Purchase Order number


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ECOM PACKING: APPAREL

Place garment face down. All closures must be buttoned, zipped, snapped, etc. The Retail Price ticket must be visible through the plastic and legible on the front side of the garment. The merchandise must be properly folder with good presentation. Do not use pins, clips, stiffeners or cardboard without prior approval. Do not ship garments on hangers. Place the folded garment into the correct size poly bag and seal the poly bag with clear tape or heat seal.

The poly bags must be sealed securely so that merchandise remains in the poly bag at all times. Pack one style, color and size (SKU) per carton.

Folding Method


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Folding: Proper folding technique on Woven or Denim bottoms


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Examples of proper folding, ticketing, bagging and packing


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PACKING- ACCESSORIES

All accessories must be individually bagged. Minimum Bag size is 2 inches x 3 inches All accessories must be properly secured and protected in each carton to avoid DAMAGES. Pack one style, color and size (SKU) per carton.

How to Package Jewelry Items

Affix Price Sticker to Jewelry carding

Place Jewelry item in individual bubble bag

Affix second price sticker to the outside of the bubble bag, sealing the bag.


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PACKING- INTIMATE APPAREL How to Package Bras

Bras must be clasped neatly

Bras must be individually wrapped in a small clear plastic bag

Plastic bag must be taped shut in order to keep item contained

Tickets must be placed on garment and should be visible/facing up

Bra hangers are prohibited

After items are individually wrapped they may be placed into Inner packs if required by the PO

Pack one style, color and size (SKU) per carton.


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How to Package Panties

Panties must be folded neatly.

Panties must be individually wrapped in a small clear plastic bag.

Plastic bag must be taped shut in order to keep item folded.

Tickets must be placed on garment and should be visible/facing up.

After items are individually wrapped they may be placed into Inner packs, if required by the PO.

Pack one style, color and size (SKU) per carton. .


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Example of Incorrect packaging

Merchandise is not properly folded and not customer ready

No poly bags

Price tickets are not visible

Poor presentation

Multiple sizes not separated or designated

All Ticketing, Folding, Packing errors will be subject to Charge Backs by PO


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SAFETY

Do not use safety pins, straight pins, or pins of any type on any merchandise.

A mandatory safety warning must be printed on all poly bags.

Examples of printed Safety warning:

Warning: “THIS BAG IS NOT A TOY”

To avoid danger of suffocation, keep away from babies and children. Do not use in cribs, beds, carriages or playpens.


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CARTON DIMENSIONS REQUIREMENTS

Charlotte Russe’s carton size/ weight requirements are established to maximize product flow and requirements listed

below apply to all cartons shipped to our Distribution Centers. It is imperative that cases do not deviate from these

specifications as cases too large will not pass through our conveyor system and cases too small will not scan.

Carton weight must be a minimum of 5 pounds and a Maximum 40 pounds per carton. Dimension Requirements:

Length (Longest side):

Minimum: 15 inches

Maximum: 30 inches

Height (SKU Description Orientation):

Minimum: 5 inches

Maximum: 20 inches

Width:

Minimum: 12 inches

Maximum: 20 inches

No single carton dimension can exceed 30 inches. Longest side must be at least 15 inches long.

A carton’s combined length plus girth must be less than 82 inches (Length plus Girth = L + 2*W + 2*H)

Tape should be 2” (5.1 cm) minimum width.

Seal carton, top and bottom, using vinyl tape to form an H pattern. If you are using kraft tape, make sure information is clearly visible. You may write over the tape if necessary.

Absolutely no banding/strapping or staples allowed.

All products with tactile material must have chipboard on top of every box to protect merchandise when opening boxes.

Cartons must not be overstuffed such that they cannot be stacked easily and safely on top of each other

All shipments must be shipped in single-SKU; single-size, and single-color cartons unless it is specified as a pre-pack on the Purchase Order

Do not combine or mix multiple Purchase Orders in the same carton.


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CARTON LABELING REQUIREMENTS

To easily identify, sort and process the products, Charlotte Russe requires that each carton be properly marked and have

the UCC128 label (LPN) properly placed. (See Chapter 1, pages 10-13 for label component requirements). It is essential

that the information programmed into each label EXACTLY matches the contents of the case. Should any new items be

added or adjustments made to a previously labeled carton, you are responsible for printing a fresh / accurate label and

sending a revised 856-ASN.

While printing UCC128 labels:

Use self-adhesive labels that are 4x6 inches.

Refrain from using labels printed on regular paper and applied to cases with tape, as they do not comply

with scanning technologies.

Ensure that UCC128 barcodes are printed with 100% quality. Barcodes that are faded, cut off, or have

obvious imperfections like lines running through them will not scan properly.

While placing labels on the cartons, please note that:

Altering information printed on the UCC128 labels with pen, white out, or any other means does not affect

the information stored in the barcodes and is thus, an unacceptable alternative to printing a new label.

No barcode other than the UCC128 label should be printed or placed on the length side of the carton. A

single label should be placed on one length side only.

Any labels or barcodes intended for manufacturing purposes must be limited to the width side of the case,

or otherwise covered with blank, solid stickers or papers prior to shipping.

UCC128 labels must be placed securely in the top right hand corner of the length side so that the edges of

the label meet the corner of the carton. Reference the image below. Please observe that the label is also

placed straight up and down, not at an angle.

If your cartons are equal in length and width, apply the label on the side in which the top flap opens towards

the label.

Carton Label Requirements for NON-EDI Shipments: All cartons that are part of a Non-EDI shipment must have generic labels affixed in the proper location that reference all the same components as required on the UCC128 shipping labels (See Chapter 2, pages 4-8 for label component requirements).

Length Side


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CARTON MARKINGS: In addition to the UCC128 Shipping Label, Charlotte Russe requires that all cartons be separately marked on all four sides with the below listed information.

Ship To and From Address

Charlotte Russe PO #, Dept #, Style, Color Name (must be full name for style and color)

Size, Qty, and Pre-pack quantity with the size run included.

Carton Markings for Charlotte Russe Orders as follows: SHIP TO: CHARLOTTE RUSSE ONTARIO DC A. Front Marks B. Side Marks: PO: Style: PO: Color: Style: Size: Color: Quantity: Size: Carton _____ of _____ Quantity: Carton Dim: _____x_____x_____ Carton _____ of _____ Gross Weight: Preticket: Net Weight: Hanger: Made in:

Failure to comply with these requirements may result in charge backs to your company. Please contact [email protected] with any questions.

mailto:[email protected]

chapter 1 2 packing – ecommerce - charlotte...

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