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Page 1: Chapter 1: Introduction to the Personal Computerinfo.psu.edu.sa/psu/cis/kalmustafa/CISCO/Lecture Slides/ITE_PC_v40... · Introduction to the Personal Computer ... ð§1.4.7 Worksheet:

Chapter 1:Introduction to thePersonal Computer

© 2007 Cisco Systems, Inc. All rights reserved. Cisco PublicITE PC v4.0Chapter 1 1

Chapter 1:Introduction to thePersonal Computer

IT Essentials: PC Hardware and Software v4.0

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Purpose of this Presentation

List of chapter objectives

Overview of the chapter contents, includingstudent worksheetssome potential student misconceptions

Reflection/Activities for instructors to complete toprepare to teach

Additional resources

To provide to instructors an overview of Chapter 1:

ITE PC v4.0Chapter 1 2© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

List of chapter objectives

Overview of the chapter contents, includingstudent worksheetssome potential student misconceptions

Reflection/Activities for instructors to complete toprepare to teach

Additional resources

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Chapter 1 Objectives 1.1 Explain the IT industry certification

1.2 Describe a computer system

1.3 Identify the names, purposes, and characteristics of cases andpower supplies

1.4 Identify the names, purposes, and characteristics of internalcomponents

1.5 Identify the names, purposes, and characteristics of ports andcables

1.6 Identify the names, purposes, and characteristics of inputdevices

1.7 Identify the names, purposes, and characteristics of outputdevices

1.8 Explain system resources and their purposesITE PC v4.0Chapter 1 3© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

1.1 Explain the IT industry certification

1.2 Describe a computer system

1.3 Identify the names, purposes, and characteristics of cases andpower supplies

1.4 Identify the names, purposes, and characteristics of internalcomponents

1.5 Identify the names, purposes, and characteristics of ports andcables

1.6 Identify the names, purposes, and characteristics of inputdevices

1.7 Identify the names, purposes, and characteristics of outputdevices

1.8 Explain system resources and their purposes

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Chapter 1 Worksheets

1.1.2 Worksheet: JobOpportunities

1.4.7 Worksheet:Research ComputerComponents

ITE PC v4.0Chapter 1 4© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

1.1.2 Worksheet: JobOpportunities

1.4.7 Worksheet:Research ComputerComponents

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Information Technology (IT) The design, development, implementation, support, and

management of computer hardware and softwareapplications

An IT professional is knowledgeable about computersystems and operating systems.

This chapter will review IT certifications and thecomponents of a basic personal computer system.

ITE PC v4.0Chapter 1 5© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

The design, development, implementation, support, andmanagement of computer hardware and softwareapplications

An IT professional is knowledgeable about computersystems and operating systems.

This chapter will review IT certifications and thecomponents of a basic personal computer system.

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IT Technician Has specialized skills to install, maintain, and repair

computers

Computers include desktop, laptop, and personalelectronic devices

ITE PC v4.0Chapter 1 6© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

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Education and Certification A successful IT technician has training and experience

in the following:Personal computers, printers,scanners, and laptop computersSafe lab proceduresTroubleshootingOperating systemsNetworksSecurityCommunication skills

Industry standard certification:CompTIA A+European Certification of Informatics Professional (EUCIP) ITAdministrator Certification (Modules 1 – 3)

ITE PC v4.0Chapter 1 7© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

A successful IT technician has training and experiencein the following:

Personal computers, printers,scanners, and laptop computersSafe lab proceduresTroubleshootingOperating systemsNetworksSecurityCommunication skills

Industry standard certification:CompTIA A+European Certification of Informatics Professional (EUCIP) ITAdministrator Certification (Modules 1 – 3)

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CompTIA A+ CertificationAn A+ Certification candidate must pass two exams:

1. CompTIA A+ Essentials (220-601)covers the basic skills needed to install, build, upgrade, repair,

configure, troubleshoot, optimize, diagnose, and maintainbasic personal computer hardware and operating systems

2. The second advanced exam depends on the type ofcertification desired:

IT Technician (220-602)Remote Support Technician (220-603)Depot Technician (220-604)

ITE PC v4.0Chapter 1 8© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

An A+ Certification candidate must pass two exams:

1. CompTIA A+ Essentials (220-601)covers the basic skills needed to install, build, upgrade, repair,

configure, troubleshoot, optimize, diagnose, and maintainbasic personal computer hardware and operating systems

2. The second advanced exam depends on the type ofcertification desired:

IT Technician (220-602)Remote Support Technician (220-603)Depot Technician (220-604)

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EUCIP IT Administrator Certification Covers the standards prescribed by the Council of

European Professional Informatics Societies (CEPIS)

Consists of five exams:Module 1: Computer HardwareModule 2: Operating SystemsModule 3: Local Area Network

and Network ServicesModule 4: Expert Network UseModule 5: IT Security

ITE PC v4.0Chapter 1 9© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

Consists of five exams:Module 1: Computer HardwareModule 2: Operating SystemsModule 3: Local Area Network

and Network ServicesModule 4: Expert Network UseModule 5: IT Security

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EUCIP IT Administrator CertificationModules 1-3 covered in this course:

Module 1: Computer HardwareIncludes the functions of the components of a personal

computer, diagnosis and repair of hardware problems, andselection and recommendation of appropriate hardware

Module 2: Operating SystemsIncludes installing and updating most common operating

systems and applications and using system tools fortroubleshooting and repairing operating systems

Module 3: Local Area Network and Network ServicesIncludes installing, using, and managing local area networks,

adding and removing users and shared resources, and usingsystem tools to repair problems

ITE PC v4.0Chapter 1 10© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

Modules 1-3 covered in this course:

Module 1: Computer HardwareIncludes the functions of the components of a personal

computer, diagnosis and repair of hardware problems, andselection and recommendation of appropriate hardware

Module 2: Operating SystemsIncludes installing and updating most common operating

systems and applications and using system tools fortroubleshooting and repairing operating systems

Module 3: Local Area Network and Network ServicesIncludes installing, using, and managing local area networks,

adding and removing users and shared resources, and usingsystem tools to repair problems

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Basic Personal Computer System A computer system consists of hardware and software

components.

Hardware is the physical equipment such as the case,storage drives, keyboards, monitors, cables, speakers,and printers.

Software is the operatingsystem and programs.

The operating systeminstructs the computer howto operate.

Programs or applicationsperform different functions.

ITE PC v4.0Chapter 1 11© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

A computer system consists of hardware and softwarecomponents.

Hardware is the physical equipment such as the case,storage drives, keyboards, monitors, cables, speakers,and printers.

Software is the operatingsystem and programs.

The operating systeminstructs the computer howto operate.

Programs or applicationsperform different functions.

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Computer Cases and Power SuppliesComputer case

Provides protection and support for internal components

Should be durable, easy to service, and have enoughroom for expansion

Power supply

Converts AC power from thewall socket into DC

Must provide enough powerfor the installed componentsand future additions

ITE PC v4.0Chapter 1 12© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

Computer case

Provides protection and support for internal components

Should be durable, easy to service, and have enoughroom for expansion

Power supply

Converts AC power from thewall socket into DC

Must provide enough powerfor the installed componentsand future additions

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Computer Cases Contain the framework to

support and enclose internalcomponents of the computer

Typically made of plastic,steel, and aluminum

Available in a variety of styles The size and layout of a case

is called a form factor Designed to keep internal

components cool Helps to prevent damage

from static electricityITE PC v4.0Chapter 1 13© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

Contain the framework tosupport and enclose internalcomponents of the computer

Typically made of plastic,steel, and aluminum

Available in a variety of styles The size and layout of a case

is called a form factor Designed to keep internal

components cool Helps to prevent damage

from static electricity

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Case SelectionFactor Rationale

Model TypeTwo main case models (one for desktop PCs and the other fortower PCs). The type of motherboard determines the type ofcase. Size and shape must match exactly.

Size If a computer has many components, it will need more room forairflow to keep the system cool.

AvailableSpace

Desktop cases allow space conservation in tight areas becausethe monitor can be placed on top of the unit. The case designmay limit the number and size of the components that can beadded.

ITE PC v4.0Chapter 1 14© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

AvailableSpace

Desktop cases allow space conservation in tight areas becausethe monitor can be placed on top of the unit. The case designmay limit the number and size of the components that can beadded.

Power Supply Match the power rating and connection type of the powersupply to the type of motherboard chosen.

Appearance There are many case designs to choose from if it is necessaryto have a case that is attractive.

Status DisplayLED indicators that are mounted on the front of the case can tellyou if the system is receiving power, when the hard drive isbeing used, and when the computer is on standby or sleeping.

Vents All cases have a vent on the power supply. Some cases havemore vents to dissipate an unusual amount of heat.

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Power Supplies The power supply converts alternating-current (AC)

power coming from a wall outlet into direct-current (DC)power, which is a lower voltage.

DC power is required for all of the components insidethe computer.

Cables, connectors, andcomponents are designedto fit together snugly.Never force any connectoror component.

ITE PC v4.0Chapter 1 15© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

The power supply converts alternating-current (AC)power coming from a wall outlet into direct-current (DC)power, which is a lower voltage.

DC power is required for all of the components insidethe computer.

Cables, connectors, andcomponents are designedto fit together snugly.Never force any connectoror component.

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Four Basic Units of Electricity Voltage (V) is a measure of the force required to push

electrons through a circuit. Voltage is measured in volts. Acomputer power supply usually produces several differentvoltages.

Current (I) is a measure of the amount of electrons goingthrough a circuit. Current is measured in amperes, or amps(A). Computer power supplies deliver different amperagesfor each output voltage.

Power (P) is voltage multiplied by current. Themeasurement is called watts (W). Computer power suppliesare rated in watts.

Resistance (R) is the opposition to the flow of current in acircuit. Resistance is measured in ohms. Lower resistanceallows more current to flow through a circuit.

ITE PC v4.0Chapter 1 16© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

Voltage (V) is a measure of the force required to pushelectrons through a circuit. Voltage is measured in volts. Acomputer power supply usually produces several differentvoltages.

Current (I) is a measure of the amount of electrons goingthrough a circuit. Current is measured in amperes, or amps(A). Computer power supplies deliver different amperagesfor each output voltage.

Power (P) is voltage multiplied by current. Themeasurement is called watts (W). Computer power suppliesare rated in watts.

Resistance (R) is the opposition to the flow of current in acircuit. Resistance is measured in ohms. Lower resistanceallows more current to flow through a circuit.

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Power Supplies

CAUTION: Do not open apower supply.

Electronic capacitors locatedinside of a power supplycan hold a charge forextended periods of time.

ITE PC v4.0Chapter 1 17© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

CAUTION: Do not open apower supply.

Electronic capacitors locatedinside of a power supplycan hold a charge forextended periods of time.

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Internal Components

ITE PC v4.0Chapter 1 18© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

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Motherboards The main printed circuit board.

Contains the buses, or electricalpathways found in a computer.Buses allow data to travelamong the various components.

Also known as the system board,the backplane, or the main board.

Accommodates CPU, RAM, expansion slots, heatsink/fan assembly, BIOS chip, chip set, sockets,internal and external connectors, various ports, and theembedded wires that interconnect the motherboardcomponents.

ITE PC v4.0Chapter 1 19© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

The main printed circuit board.

Contains the buses, or electricalpathways found in a computer.Buses allow data to travelamong the various components.

Also known as the system board,the backplane, or the main board.

Accommodates CPU, RAM, expansion slots, heatsink/fan assembly, BIOS chip, chip set, sockets,internal and external connectors, various ports, and theembedded wires that interconnect the motherboardcomponents.

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Motherboard Form Factors The form factor of motherboards pertains to the size

and shape of the board.

It also describes the physical layout of the differentcomponents and devices on the motherboard.

Various form factors exist for motherboards.AT – Advanced TechnologyATX – Advanced Technology ExtendedMini-ATX – Smaller footprint of ATXMicro-ATX – Smaller footprint of ATXLPX – Low-profile ExtendedNLX – New Low-profile ExtendedBTX – Balanced Technology Extended

ITE PC v4.0Chapter 1 20© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

The form factor of motherboards pertains to the sizeand shape of the board.

It also describes the physical layout of the differentcomponents and devices on the motherboard.

Various form factors exist for motherboards.AT – Advanced TechnologyATX – Advanced Technology ExtendedMini-ATX – Smaller footprint of ATXMicro-ATX – Smaller footprint of ATXLPX – Low-profile ExtendedNLX – New Low-profile ExtendedBTX – Balanced Technology Extended

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Central Processing Unit (CPU) Known as the brain of the computer. Also

referred to as the processor.

Most important element of a computer system.Executes a program, which is a sequence of storedinstructions.

Two major CPU architectures related to instructionsets:

Reduced Instruction Set Computer (RISC)Complex Instruction Set Computer (CISC)

ITE PC v4.0Chapter 1 21© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

Known as the brain of the computer. Alsoreferred to as the processor.

Most important element of a computer system.Executes a program, which is a sequence of storedinstructions.

Two major CPU architectures related to instructionsets:

Reduced Instruction Set Computer (RISC)Complex Instruction Set Computer (CISC)

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Central Processing Unit (CPU) To an operating system, a single CPU with hyperthreading

appears to be two CPUs.

The wider the processor data bus width, the more powerful theprocessor. Current processors have a 32-bit or a 64-bit processordata bus.

Overclocking is a technique used to make a processor work at afaster speed than its original specification.

MMX enabled microprocessors can handle many commonmultimedia operations that are normally handled by a separatesound or video card.

The latest processor technology has resulted in CPUmanufacturers finding ways to incorporate more than one CPUcore onto a single chip.

Single core CPU and Dual core CPUITE PC v4.0Chapter 1 22© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

To an operating system, a single CPU with hyperthreadingappears to be two CPUs.

The wider the processor data bus width, the more powerful theprocessor. Current processors have a 32-bit or a 64-bit processordata bus.

Overclocking is a technique used to make a processor work at afaster speed than its original specification.

MMX enabled microprocessors can handle many commonmultimedia operations that are normally handled by a separatesound or video card.

The latest processor technology has resulted in CPUmanufacturers finding ways to incorporate more than one CPUcore onto a single chip.

Single core CPU and Dual core CPU

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Cooling Systems Electronic components generate

heat. Too much heat candamage components.

A case fan makes the coolingprocess more efficient.

A heat sink draws heat awayfrom the core of the CPU. A fanon top of the heat sink moves theheat away from the CPU.

Fans are dedicated to cool theGraphics-processing unit(GPU).

ITE PC v4.0Chapter 1 23© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

Electronic components generateheat. Too much heat candamage components.

A case fan makes the coolingprocess more efficient.

A heat sink draws heat awayfrom the core of the CPU. A fanon top of the heat sink moves theheat away from the CPU.

Fans are dedicated to cool theGraphics-processing unit(GPU).

Case Fan

CPU Fan

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Read-only Memory (ROM)

ROMTypes ROM Types Description

ROM Read-only memory chipsInformation is written to a ROM chip when it ismanufactured. A ROM chip cannot be erased orre-written and can become obsolete.

Basic instructions for booting the computer and loading theoperating system are stored in ROM.

ITE PC v4.0Chapter 1 24© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

ROM Read-only memory chipsInformation is written to a ROM chip when it ismanufactured. A ROM chip cannot be erased orre-written and can become obsolete.

PROM Programmable read-onlymemory

Information is written to a PROM chip after it ismanufactured. A PROM chip cannot be erasedor re-written.

EPROM Erasable programmableread-only memory

Information is written to an EPROM chip after itis manufactured. An EPROM chip can be erasedwith exposure to UV light. Special equipment isrequired.

EEPROMElectrically erasableprogrammable read-onlymemory

Information is written to an EEPROM chip afterit is manufactured. EEPROM chips are alsocalled Flash ROMs. An EEPROM chip can beerased and re-written without having to removethe chip from the computer.

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Random-access Memory (RAM) Temporary storage for data and programs that are being accessed

by the CPU Volatile memory, which means that the contents are erased when

the computer is powered off More RAM means more capacity to hold and process large

programs and files, as well as enhance system performance. Types of RAM:

Dynamic Random Access Memory (DRAM)Static Random Access Memory (SRAM)Fast Page Mode DRAM (FPM Memory)Extended Data Out RAM (EDO Memory)Synchronous DRAM (SDRAM)Double Data Rate SDRAM (DDR SDRAM)Double Data Rate 2 SDRAM (DDR2 SDRAM)RAMBus DRAM (RDRAM)

ITE PC v4.0Chapter 1 25© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

Temporary storage for data and programs that are being accessedby the CPU

Volatile memory, which means that the contents are erased whenthe computer is powered off

More RAM means more capacity to hold and process largeprograms and files, as well as enhance system performance.

Types of RAM:Dynamic Random Access Memory (DRAM)Static Random Access Memory (SRAM)Fast Page Mode DRAM (FPM Memory)Extended Data Out RAM (EDO Memory)Synchronous DRAM (SDRAM)Double Data Rate SDRAM (DDR SDRAM)Double Data Rate 2 SDRAM (DDR2 SDRAM)RAMBus DRAM (RDRAM)

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Memory Modules Dual Inline Package (DIP) is an individual memory chip. A

DIP had dual rows of pins used to attach it to themotherboard.

Single Inline Memory Module (SIMM) is a small circuit boardthat holds several memory chips. SIMMs have 30-pin and72-pin configurations.

Dual Inline Memory Module (DIMM) is a circuit board thatholds SDRAM, DDR SDRAM, and DDR2 SDRAM chips.There are 168-pin SDRAM DIMMs, 184-pin DDR DIMMs,and 240-pin DDR2 DIMMs.

RAM Bus Inline Memory Module (RIMM) is a circuit boardthat holds RDRAM chips. A typical RIMM has a 184-pinconfiguration.

ITE PC v4.0Chapter 1 26© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

Dual Inline Package (DIP) is an individual memory chip. ADIP had dual rows of pins used to attach it to themotherboard.

Single Inline Memory Module (SIMM) is a small circuit boardthat holds several memory chips. SIMMs have 30-pin and72-pin configurations.

Dual Inline Memory Module (DIMM) is a circuit board thatholds SDRAM, DDR SDRAM, and DDR2 SDRAM chips.There are 168-pin SDRAM DIMMs, 184-pin DDR DIMMs,and 240-pin DDR2 DIMMs.

RAM Bus Inline Memory Module (RIMM) is a circuit boardthat holds RDRAM chips. A typical RIMM has a 184-pinconfiguration.

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Cache and Error CheckingCache

SRAM is used as cache memory to store the mostfrequently used data.

SRAM provides the processor with faster access to thedata than retrieving it from the slower DRAM, or mainmemory.

Error Checking

Memory errors occur when the data is not storedcorrectly in the RAM chips.

The computer uses different methods to detect andcorrect data errors in memory.

ITE PC v4.0Chapter 1 27© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

Cache

SRAM is used as cache memory to store the mostfrequently used data.

SRAM provides the processor with faster access to thedata than retrieving it from the slower DRAM, or mainmemory.

Error Checking

Memory errors occur when the data is not storedcorrectly in the RAM chips.

The computer uses different methods to detect andcorrect data errors in memory.

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Adapter CardsIncrease the functionality of a computer by adding controllers for

specific devices or by replacing malfunctioning ports. Examples of adapter cards:

Sound adapter and video adapterUSB, parallel, and serial portsRAID adapter and SCSI adapterNetwork Interface Card (NIC),wireless NIC, and modem adapter

Types of expansion slots:Industry Standard Architecture (ISA)Extended Industry Standard Architecture (EISA)Microchannel Architecture (MCA)Peripheral Component Interconnect (PCI)Advanced Graphics Port (AGP)PCI-Express

ITE PC v4.0Chapter 1 28© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

Increase the functionality of a computer by adding controllers forspecific devices or by replacing malfunctioning ports.

Examples of adapter cards:Sound adapter and video adapterUSB, parallel, and serial portsRAID adapter and SCSI adapterNetwork Interface Card (NIC),wireless NIC, and modem adapter

Types of expansion slots:Industry Standard Architecture (ISA)Extended Industry Standard Architecture (EISA)Microchannel Architecture (MCA)Peripheral Component Interconnect (PCI)Advanced Graphics Port (AGP)PCI-Express

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Hard Drives and Floppy Drives Reads or writes information to magnetic or optical

storage media

May be fixed or removable

The hard disk drive (HDD) is amagnetic storage device installedinside the computer. The storagecapacity is measured in gigabytes (GB).

ITE PC v4.0Chapter 1 29© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

Reads or writes information to magnetic or opticalstorage media

May be fixed or removable

The hard disk drive (HDD) is amagnetic storage device installedinside the computer. The storagecapacity is measured in gigabytes (GB).

A floppy disk drive (FDD) is storagedevice that uses removable 3.5 inchfloppy disks that can store 1.44 MB ofdata.

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Optical Drives and Flash Drives An optical drive is a storage device that uses lasers to

read data on the optical media. The two types are CDand DVD.

A flash drive is a removable storage device thatconnects to a USB port. A flash drive uses a typeof memory that requires no power to maintain thedata.

Some common drive interfaces:Integrated Drive Electronics (IDE)Enhanced Integrated Drive Electronics (EIDE)Parallel ATA (PATA)Serial ATA (SATA)Small Computer System Interface (SCSI)ITE PC v4.0

Chapter 1 30© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

An optical drive is a storage device that uses lasers toread data on the optical media. The two types are CDand DVD.

A flash drive is a removable storage device thatconnects to a USB port. A flash drive uses a typeof memory that requires no power to maintain thedata.

Some common drive interfaces:Integrated Drive Electronics (IDE)Enhanced Integrated Drive Electronics (EIDE)Parallel ATA (PATA)Serial ATA (SATA)Small Computer System Interface (SCSI)

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Internal Cables stop hereData cables connect drives to the drive controller, which

is located on an adapter card or on the motherboard.

Floppy disk drive (FDD) data cable

PATA (IDE) data cable

PATA (EIDE) data cable

SATA data cable

SCSI data cable

ITE PC v4.0Chapter 1 31© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

Data cables connect drives to the drive controller, whichis located on an adapter card or on the motherboard.

Floppy disk drive (FDD) data cable

PATA (IDE) data cable

PATA (EIDE) data cable

SATA data cable

SCSI data cable

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Serial Ports and Cables A serial port can be either a

DB-9, as shown, or a DB-25male connector.

Serial ports transmit one bit ofdata at a time.

To connect a serial device,such as a modem or printer, aserial cable must be used.

A serial cable has a maximumlength of 50 feet (15.2 m).

ITE PC v4.0Chapter 1 32© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

A serial port can be either aDB-9, as shown, or a DB-25male connector.

Serial ports transmit one bit ofdata at a time.

To connect a serial device,such as a modem or printer, aserial cable must be used.

A serial cable has a maximumlength of 50 feet (15.2 m).

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USB Ports and Cables USB is a standard interface for

connecting peripheral devices toa computer.

USB devices are hot-swappable.

USB ports are found on computers,cameras, printers, scanners,storage devices, and many other electronic devices.

A single USB port in a computer can support up to 127separate devices with the use of multiple USB hubs.

Some devices can also be powered through the USBport, eliminating the need for an external power source.

ITE PC v4.0Chapter 1 33© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

USB is a standard interface forconnecting peripheral devices toa computer.

USB devices are hot-swappable.

USB ports are found on computers,cameras, printers, scanners,storage devices, and many other electronic devices.

A single USB port in a computer can support up to 127separate devices with the use of multiple USB hubs.

Some devices can also be powered through the USBport, eliminating the need for an external power source.

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FireWire Ports and Cables FireWire is a high-speed,

hot-swappable interface.

A single FireWire port in a computercan support up to 63 devices.

Some devices can also be poweredthrough the FireWire port, eliminating the need for anexternal power source.

The IEEE 1394a standard supports data rates up to400 Mbps and cable lengths up to 15 feet (4.5 m). Thisstandard uses a 6-pin connector or a 4-pin connector.

The IEEE 1394b standard supports data rates inexcess of 800 Mbps and uses a 9-pin connector.

ITE PC v4.0Chapter 1 34© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

FireWire is a high-speed,hot-swappable interface.

A single FireWire port in a computercan support up to 63 devices.

Some devices can also be poweredthrough the FireWire port, eliminating the need for anexternal power source.

The IEEE 1394a standard supports data rates up to400 Mbps and cable lengths up to 15 feet (4.5 m). Thisstandard uses a 6-pin connector or a 4-pin connector.

The IEEE 1394b standard supports data rates inexcess of 800 Mbps and uses a 9-pin connector.

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Parallel Ports and Cables Parallel ports can transmit 8

bits of data at one time anduse the IEEE 1284 standard.

To connect a parallel device,such as a printer, a parallelcable must be used.

A parallel cable has amaximum length of 15 feet(4.5 m).

ITE PC v4.0Chapter 1 35© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

Parallel ports can transmit 8bits of data at one time anduse the IEEE 1284 standard.

To connect a parallel device,such as a printer, a parallelcable must be used.

A parallel cable has amaximum length of 15 feet(4.5 m).

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SCSI Ports and Cables A SCSI port can transmit data at rates in

excess of 320 Mbps and can support upto 15 devices.

Three different types of SCSI ports:DB-25 female connectorHigh-density 50-pin female connectorHigh-density 68-pin female connector

NOTE: SCSI devices must be terminated at theendpoints of the SCSI chain. Check the device manualfor termination procedures.

CAUTION: Some SCSI connectors resemble parallelconnectors. The voltage used in the SCSI format maydamage the parallel interface.

ITE PC v4.0Chapter 1 36© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

A SCSI port can transmit data at rates inexcess of 320 Mbps and can support upto 15 devices.

Three different types of SCSI ports:DB-25 female connectorHigh-density 50-pin female connectorHigh-density 68-pin female connector

NOTE: SCSI devices must be terminated at theendpoints of the SCSI chain. Check the device manualfor termination procedures.

CAUTION: Some SCSI connectors resemble parallelconnectors. The voltage used in the SCSI format maydamage the parallel interface.

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Network Ports and Cables A network port, also known as an RJ-45 port,

connects a computer to a network.

Standard Ethernet can transmit up to 10 Mbps.

Fast Ethernet can transmit up to 100 Mbps.

Gigabit Ethernet can transmit up to 1000 Mbps.

The maximum length of network cable is 328 feet(100 m).

ITE PC v4.0Chapter 1 37© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

A network port, also known as an RJ-45 port,connects a computer to a network.

Standard Ethernet can transmit up to 10 Mbps.

Fast Ethernet can transmit up to 100 Mbps.

Gigabit Ethernet can transmit up to 1000 Mbps.

The maximum length of network cable is 328 feet(100 m).

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PS/2 Ports and Audio Ports A PS/2 port connects a keyboard or a mouse

to a computer. The PS/2 port is a 6-pin mini-DIN female

connector. Line In connects to an external source

Microphone In connects to a microphone

Line Out connects to speakers or headphones

Gameport/MIDI connectsto a joystick orMIDI-interfaced device

ITE PC v4.0Chapter 1 38© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

Line In connects to an external source

Microphone In connects to a microphone

Line Out connects to speakers or headphones

Gameport/MIDI connectsto a joystick orMIDI-interfaced device

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Video Ports

A video port connects amonitor cable to a computer.

Video Graphics Array (VGA)

Digital Visual Interface (DVI)

High-Definition MultimediaInterface (HDMi)

S-Video

Component/RGB

ITE PC v4.0Chapter 1 39© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

A video port connects amonitor cable to a computer.

Video Graphics Array (VGA)

Digital Visual Interface (DVI)

High-Definition MultimediaInterface (HDMi)

S-Video

Component/RGB

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Input DevicesInput devices used to enter data or

instructions into a computer:

Mouse and Keyboard

Digital camera and digital videocamera

Biometric authentication device

Touch screen

Scanner

Fingerprint scanner

ITE PC v4.0Chapter 1 40© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

Input devices used to enter data orinstructions into a computer:

Mouse and Keyboard

Digital camera and digital videocamera

Biometric authentication device

Touch screen

Scanner

Digital camera

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Monitors and ProjectorsThe most important difference between

these monitor types is the technologyused to create an image:

Cathode-ray tube (CRT) monitor is themost common monitor type. Mosttelevisions also use this technology.

Liquid crystal display (LCD) iscommonly used in laptops and someprojectors. LCD comes in two forms,active matrix and passive matrix.

Digital light processing (DLP) isanother technology used in projectors.

ITE PC v4.0Chapter 1 41© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

The most important difference betweenthese monitor types is the technologyused to create an image:

Cathode-ray tube (CRT) monitor is themost common monitor type. Mosttelevisions also use this technology.

Liquid crystal display (LCD) iscommonly used in laptops and someprojectors. LCD comes in two forms,active matrix and passive matrix.

Digital light processing (DLP) isanother technology used in projectors.

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Other Output Devices Printers, Scanners, and Fax

Machines - Printers are output devicesthat create hard copies of computerfiles. Other all-in-one type printers aredesigned to provide multiple servicessuch as printing, fax, and copierfunctions.

Speakers and headphones are outputdevices for audio signals.

Most computers have audio support eitherintegrated into the motherboard or on anadapter card.Audio support includes ports that allow inputand output of audio signals.

ITE PC v4.0Chapter 1 42© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

Printers, Scanners, and FaxMachines - Printers are output devicesthat create hard copies of computerfiles. Other all-in-one type printers aredesigned to provide multiple servicessuch as printing, fax, and copierfunctions.

Speakers and headphones are outputdevices for audio signals.

Most computers have audio support eitherintegrated into the motherboard or on anadapter card.Audio support includes ports that allow inputand output of audio signals.

Speakers

Headphones

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System ResourcesSystem resources are used for communication purposes

between the CPU and other components in a computer.

There are three common system resources:

Interrupt Requests (IRQs)

Input/Output (I/O) Port Addresses

Direct Memory Access (DMA)

ITE PC v4.0Chapter 1 43© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

System resources are used for communication purposesbetween the CPU and other components in a computer.

There are three common system resources:

Interrupt Requests (IRQs)

Input/Output (I/O) Port Addresses

Direct Memory Access (DMA)

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Interrupt Requests (IRQs) IRQs are used by computer components to

request information from the CPU.

When the CPU receives an interruptrequest, the CPU determines how to fulfillthis request.

The priority of the request is determined bythe IRQ number assigned to that computercomponent.

Today, most IRQ numbers are assignedautomatically with plug and play (PnP)operating systems and the implementationof PCI slots, USB ports, and FireWire ports.

ITE PC v4.0Chapter 1 44© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

IRQs are used by computer components torequest information from the CPU.

When the CPU receives an interruptrequest, the CPU determines how to fulfillthis request.

The priority of the request is determined bythe IRQ number assigned to that computercomponent.

Today, most IRQ numbers are assignedautomatically with plug and play (PnP)operating systems and the implementationof PCI slots, USB ports, and FireWire ports.

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Input/Output (I/O) Port Addresses Used to communicate between

devices and software.

Used to send and receive data for acomponent.

As with IRQs, each component willhave a unique I/O port assigned.

There are 65,535 I/O ports in acomputer.

They are referenced by a hexadecimaladdress in the range of 0000h toFFFFh.

ITE PC v4.0Chapter 1 45© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

Used to communicate betweendevices and software.

Used to send and receive data for acomponent.

As with IRQs, each component willhave a unique I/O port assigned.

There are 65,535 I/O ports in acomputer.

They are referenced by a hexadecimaladdress in the range of 0000h toFFFFh.

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Direct Memory Access (DMA) DMA channels are used by high-

speed devices to communicatedirectly with main memory.

These channels allow the device tobypass interaction with the CPU anddirectly store and retrieve informationfrom memory.

Only certain devices can be assigneda DMA channel, such as SCSI hostadapters and sound cards.

Newer computers have eight DMAchannels that are numbered 0 to 7.

ITE PC v4.0Chapter 1 46© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

DMA channels are used by high-speed devices to communicatedirectly with main memory.

These channels allow the device tobypass interaction with the CPU anddirectly store and retrieve informationfrom memory.

Only certain devices can be assigneda DMA channel, such as SCSI hostadapters and sound cards.

Newer computers have eight DMAchannels that are numbered 0 to 7.

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Chapter 1 Summary This chapter introduced the IT industry, options for

training and employment, and some of the industry-standard certifications.

This chapter also coveredthe components thatcomprise a personalcomputer system.

ITE PC v4.0Chapter 1 47© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

This chapter introduced the IT industry, options fortraining and employment, and some of the industry-standard certifications.

This chapter also coveredthe components thatcomprise a personalcomputer system.

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Instructor TrainingActivities

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Instructor TrainingActivities

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Activities for Instructor Training1. Take the Quiz provided in Chapter 1 course content.

2. Complete the 2 worksheets included in Chapter 1.While completing these, make notes of potentialissues and questions that students may have.

3. Conduct Internet research to pre-screen onlineresources for students to use in completing thestudent worksheets:1.1.2 Jobs Opportunities1.4.7 Research Computer Components

ITE PC v4.0Chapter 1 49© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

1. Take the Quiz provided in Chapter 1 course content.

2. Complete the 2 worksheets included in Chapter 1.While completing these, make notes of potentialissues and questions that students may have.

3. Conduct Internet research to pre-screen onlineresources for students to use in completing thestudent worksheets:1.1.2 Jobs Opportunities1.4.7 Research Computer Components

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Instructor Training Discussion

Share and discuss with the other instructors, your listof any potential student issues and questionsregarding the worksheets.

Share with the other instructors, your list of onlineresources for students to use in completing theresearch.

ITE PC v4.0Chapter 1 50© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

Share and discuss with the other instructors, your listof any potential student issues and questionsregarding the worksheets.

Share with the other instructors, your list of onlineresources for students to use in completing theresearch.

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Additional Resources Career resources, news, jobs and resumes in Information

Technology and Engineeringhttp://www.techcareers.com/

CompTIA A+® Certificationhttp://certification.comptia.org/a/default.aspx

European Certification of Informatics Professionalshttp://www.eucip.com/index.jsp

Ohm's Lawhttp://www.grc.nasa.gov/WWW/K-12/Sample_Projects/Ohms_Law/ohmslaw.html

HowStuffWorks: It's Good to Knowhttp://computer.howstuffworks.com

ITE PC v4.0Chapter 1 51© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public

Career resources, news, jobs and resumes in InformationTechnology and Engineeringhttp://www.techcareers.com/

CompTIA A+® Certificationhttp://certification.comptia.org/a/default.aspx

European Certification of Informatics Professionalshttp://www.eucip.com/index.jsp

Ohm's Lawhttp://www.grc.nasa.gov/WWW/K-12/Sample_Projects/Ohms_Law/ohmslaw.html

HowStuffWorks: It's Good to Knowhttp://computer.howstuffworks.com

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Q and A

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ITE PC v4.0Chapter 1 53© 2007 Cisco Systems, Inc. All rights reserved. Cisco Public