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A+ Guide to Managing and Maintaining Your PC Fifth Edition Chapter 10 Supporting I/O Devices

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Chapter 10. Supporting I/O Devices. You Will Learn…. How to use ports and expansion slots for add-on devices How to install peripheral I/O devices About keyboards and how to troubleshoot them About different types of pointing devices - PowerPoint PPT Presentation

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A+ Guide to Managing and Maintaining Your PCFifth Edition

Chapter 10

Supporting I/O Devices

2 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

You Will Learn… How to use ports and expansion slots for add-

on devices

How to install peripheral I/O devices

About keyboards and how to troubleshoot them

About different types of pointing devices

How monitors and video cards relate to the system, and how to troubleshoot them

3 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Basic Principles of Peripheral Installations Both hardware and software must be installed

(hardware is controlled by software) Install all levels of software Device driver must be written specifically for

the OS More than one peripheral device might attempt

to use same resources Update drivers, the firmware, or both

4 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Installation Overview

1. Install the device (internal or external)

2. Install the device driver

3. Install the application software

5 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Ports

6 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Using Ports and Expansion Slots for Add-on Device Ports

Serial

Parallel

USB

IEEE 1394

SCSI

Expansion slots

7 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Port Speeds

8 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Using Serial Ports

Transmit data in single bits (serially)

Nine or 25 pins

Almost always male

Originally intended for input and output devices

Configured as COM1, COM2, COM3, or COM4

9 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Using Serial Ports (continued)

Port assignments are made in CMOS setup

Conform to standard interface called RS-232c

Data Terminal Equipment (DTE) and Data Communications Equipment (DCE) designations

10 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Port Comparison

11 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Default Port Assignments

12 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Serial Port Specifications

13 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Null Modem Connection

Enables data transmission between two DTE devices without the need for modems

Special cable (null modem cable) has several wires cross-connected to simulate modem connection

14 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Pin Connections for a 25-Pin Null Modem Cable

15 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Wire Connections on a 25-Pin Null Modem Cable

16 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Infrared Transceivers Use resources of a serial port for communication

Create a virtual infrared serial port and virtual infrared port for infrared devices

UART (Universal Asynchronous Receiver-Transmitter ) logic on the motherboard controls serial ports on the board

Line-of-sight issue

17 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Universal Asynchronous Receiver-Transmitter

UART is a piece of computer hardware that translates between parallel bits of data and serial bits.

A UART is usually an integrated circuit used for serial communications over a computer or peripheral device serial port.

UARTs are now built into some microcontrollers.

18 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Using Parallel Ports Transmit data in parallel, eight bits at a time

Almost always female

Originally intended for printers

Can be configured as LPT1, LPT2, or LPT3

Port assignments are made in CMOS setup

Avoid using a cable longer than 15 feet to ensure data integrity

19 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Types of Parallel Ports Standard parallel port (SPP)

Allows data to flow in only one direction Slowest of the three types

Enhanced Parallel Port (EPP) Bi-directional

Extended Capabilities Port (ECP) Bi-directional Uses the DMA channel

20 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

A Standard Parallel Port

21 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Configuring Parallel Ports

Setup can have up to four different settings for parallel ports

PORT NAME Interrupt # Starting I/O Ending I/O

LPT1 IRQ 7 378 37f

LPT2 IRQ 5 278 27f

LPT 3 IRQ 5 / IRQ 7 278 27A

LPT 4 IRQ 5 / IRQ 7 1378 137A

22 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Using USB Ports

Effortless installation of slow peripheral devices

Much faster than regular serial ports; use higher-quality cabling

Easier to manage; eliminate need to manually resolve resource conflicts

Likely to replace serial and parallel ports

23 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Using USB Ports (continued)

Allow for hot-swapping; are hot-pluggable

Most current motherboards have one to four USB ports

Managed by a USB host controller

As many as 127 USB devices can be daisy-chained together using USB devices

24 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

USB Ports

25 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

USB Host Controller

26 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Requirements for Preparing to Install a USB Device Motherboard or expansion card that provides a

USB port

OS that supports USB

USB device

USB device driver

27 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Installing a USB Device

Some devices (eg, printers) require the device to be plugged in before installation

Some devices (eg, scanners) require the driver to be installed before the device is plugged in

Using Device Manager, verify that USB controller is installed and working properly

28 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Using IEEE 1394 Ports Transmit data serially; faster than USB Likely to replace SCSI for high-volume,

multimedia external devices Provide either a 4-pin or 6-pin connector Hot-pluggable

Can be daisy-chained together and managed by a host controller using one set of system resources

Use isochronous data transferIsochronous transfers involve large streams of data. This format is used to move continuous, real-time data streams such as voice or video. Data delivery rates are predetermined and correspond to the sampling rate o the device.

29 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

IEEE 1394 Port Standards IEEE 1394A

Supports data speeds up to 1.2 Gbps

Allows for cable lengths up to 15 feet

IEEE 1394B

Supports speeds up to 3.2 Gbps

Allows for cable length up to 328 feet

30 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

IEEE 1394 Cable Connections

31 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Using IEEE 1394 Ports

32 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Installing an Expansion Card in an Expansion Slot

33 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Using Specialized Devices and Extra Ports

34 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Using PCI Expansion Slots PCI bus

Currently the standard I/O bus Uses an interim interrupt between PCI card and

IRQ line to the CPU PCI bus controller

Manages the PCI bus and expansion slots Assigns IRQ and I/O addresses to PCI expansion

cards Use Device Manager to see which IRQ has

been assigned to a PCI device

35 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Using PCI Expansion Slots (continued)

36 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Using ISA Expansion Slots

Configuration is not automated

ISA bus does not manage system resources, as do USB and PCI bus controllers

ISA device must request system resources at startup

37 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Solving Problems with Legacy ISA Expansion Cards

Resource conflicts between two legacy devices

Use Windows Device Manager

Problems using legacy device drivers

Try to locate a 32-bit driver for the device

38 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Solving Problems with Legacy ISA Expansion Cards (continued)

Create empty copy of Autoexec.bat and Config.sys on hard drive then

• boot up into MS-DOS mode

• run setup program from command prompt

• copy appropriate command lines into original versions of Autoexec.bat and Config.sys

39 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Solving Problems with Legacy ISA Cards

40 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Solving Problems with Legacy ISA Cards (continued)

41 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Keyboards

Traditional straight design or ergonomic design

Two technologies for keys making contact

Foil contact

Metal contact

Installing keyboards

42 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Keyboard Connectors PS/2 connector (or mini-DIN)

Small, round, with six pins

DIN (Deutsche Industrie Norm) connector Round with five pins

USB port

Wireless connection Requires a driver

43 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Keyboard Connectors (continued)

44 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Pinouts for Keyboard Connectors

45 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Pinouts for Keyboard ConnectorsYou'll notice a few things about the table. First, there are only four actual signals used in the standard keyboard interface; the extra pins on both types of connector are not used.

(This mismatch means that the connectors were chosen either from existing designs to save development costs, or that room was left for future expansion that was never used. Both occur commonly in the PC industry.)

46 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

A Keyboard Adapter

Since the signals are the same for the two types of connector--they just use different pins. This means that simple mechanical adapters can be made to convert between the two. These adapters let a keyboard that terminates in a large connector work on a system that requires a small connector, and vice-versa.

47 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Troubleshooting Keyboards

A few keys don’t work

Keyboard does not work at all

Key continues to repeat after being released

Keys produce the wrong characters

Major spills on the keyboard

48 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Pointing Devices

49 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

How a Wheel Mouse Works

50 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

How a Mouse Connectsto the Computer Dedicated round mouse port (motherboard

mouse or PS/2-compatible mouse)

Mouse bus card (bus mouse)

Serial port (serial mouse)

USB port

Y-connection with the keyboard

Cordless technology

51 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Pointing Devices

Touch screens

Other pointing devices

Trackballs

Touch pads

52 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Troubleshooting a Mouse

Check mouse port connection

Check for dust or dirt; reboot PC

Try new mouse

Uninstall and reinstall mouse driver; reboot PC

Reboot PC and select logged option from startup menu to create Bootlog.exe file Continue to boot and check log for errors

53 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Computer Video

Necessary components for video output

Monitors

Video cards

54 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Monitors

Rated by screen size, resolution, refresh rate, and interlace features

Most meet standards for Super VGA

Use CRT (cathode-ray tube) or LCD (liquid crystal display) technology

55 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

How a CRT Monitor Works

56 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Choosing the Right Monitor

57 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Monitors Monitors and ELF emissions

Flat panel monitors Active-matrix

Dual-scan passive matrix

Installing dual monitors Increases size of Windows desktop

You must choose to activate a second monitor before it will be used by Windows

58 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Flat Panel Monitors

59 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Video Cards

Methods of data transfer

RGB video port

DVI port

Composite video

S-Video

60 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Methods of Data Transfer

61 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Transferring Data with anS-Video Cable

62 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Video Cards Quality is rated according to how video

subsystem affects overall system performance, video quality, power-saving features, and ease of use and installation

Main features to look for Bus used (VESA, PCI, or AGP)

Amount and type of video RAM it has or can support

63 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

AGP Bus

64 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Graphics Accelerators Type of video card that has its own processor

to boost performance

Features reduce burden on motherboard CPU, (eg, MPEG decoding, 3-D graphics, dual porting, color space conversion, interpolated scaling, EPA Green PC support, digital output to flat panel display monitors, application support for high-intensity graphics software)

65 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Video Memory Stored on video cards as memory chips

Amount of data received from CPU is determined by Screen resolution

Color depth

Alpha blending

Several types (VRAM, SGRAM, WRAM, 3-D RAM)

66 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Troubleshooting Video Problems Power light (LED) does not go on; no picture

Power LED is on, no picture on power-up

Power is on, but monitor displays wrong characters

Monitor flickers, has wavy lines, or both

No graphics display on screen or screen goes blank when loading certain programs

67 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Troubleshooting Video Problems (continued) Screen goes blank 30 seconds or one minute

after keyboard is left untouched

Poor color display

Picture out of focus or out of adjustment

Crackling sound

68 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Video Monitors

Configuring or changing monitor settings and drivers in Windows

Changing video driver configuration

Returning to standard VGA settings

69 A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Summary

Procedures and guidelines common to most installations, including how to use serial, parallel, USB, and IEEE 1394 ports as well as expansion slots

Essential I/O devices for a PC Keyboard

Mouse

Video