chapter 12 develop the knowledge management system
TRANSCRIPT
Chapter 12
Develop the Knowledge Management System
Chapter 12 Knowledge Management 2
7 layers 7 layers KMKM
ArchitectureArchitecture
1
2
3
4
5
6
7
Chapter 12 Knowledge Management 3
Layer 1 : Interface LayerLayer 1 : Interface Layer What user actually see......
Channels for Tacit and Explicit Knowledge
Platform Independent
Learning from intranets
• organize information and assembly it in a consistent, logical, and systematic manner.
Chapter 12 Knowledge Management 4
Layer 2 : Access and Authentication LayerLayer 2 : Access and Authentication Layer
Access privileges
Firewalls
Backups
Chapter 12 Knowledge Management 5
Layer 3 : Collaborative filtering and Layer 3 : Collaborative filtering and intelligence Layerintelligence Layer
From static to dynamic structure
• each document is connected to other documents through hyperlinks (e.g. URLs, video file, and sound files)
Intelligence layer
Chapter 12 Knowledge Management 6
Layer 3 : Collaborative filtering and Layer 3 : Collaborative filtering and intelligence Layer (cont)intelligence Layer (cont)
Automatic Full-text indexing
• fast retrieval
Automatic meta-tagging
• Who published the document?
• When was the last modified?
• Who reviews it?
• Who approve it?
• What is the size of the document?
Chapter 12 Knowledge Management 7
Layer 3 : Collaborative filtering and Layer 3 : Collaborative filtering and intelligence Layer (cont)intelligence Layer (cont)
From client/server to agent computing
• process migration
• remote evaluation
• mobile object
Benefits of mobile agent
• reduce network load
• real-time operation
• fault tolerant
Chapter 12 Knowledge Management 8
Layer 4 : Application LayerLayer 4 : Application Layer
Video conference
Yellow pages
Digital whiteboard
Electronic Forums
DSS Tools
Chapter 12 Knowledge Management 9
Layer 5 : Transport LayerLayer 5 : Transport Layer
TCP/IP
Mail Server
Web server
Chapter 12 Knowledge Management 10
Layer 6 : Middleware LayerLayer 6 : Middleware Layer
provide connectivity between old and new data formats
the critical applications existing on incompatible platforms remain usable.
Chapter 12 Knowledge Management 11
Layer 7 : Repository LayerLayer 7 : Repository Layer
operational database
discussion database
digital documents
Chapter 12 Knowledge Management 12
Layer 6 : Middleware LayerLayer 6 : Middleware Layer
provide connectivity between old and new data formats
the critical applications existing on incompatible platforms remain usable.
The end.