chapter 13 shipping and delivery...

DEFINITIONS

TABLE OF CONTENTS

DEFINITIONS 13-2 DOMESTIC / MARKET VENDORS

SHIPPING GUIDELINES 13-4 COMMERCIAL/SHIPPING DOCUMENTS 13-8 CARTON MARKINGS 13-15 LOADING REQUIREMENTS 13-17 SAMPLE SHIPMENTS 13-18 CHARGE BACK POLICY/PO REQUIREMENTS 13-18 DELIVERY GUIDELINES 13-18 DELIVERY REQUIREMENTS 13-19

IMPORT / INTERNATIONAL VENDORS

SHIPPING GUIDELINES 13-20 COMMERCIAL/SHIPPING DOCUMENTS 13-24 FREE TRADE AGREEMENT/ TEMPLATES 13-35 CARTON MARKINGS 13-42 LOADING REQUIREMENTS 13-43 SAMPLE SHIPMENTS 13-45 DELIVERY GUIDELINES 13-46

CHAPTER 13

SHIPPING AND DELIVERY REQUIREMENTS

CHAPTER 13: SHIPPING AND DELIVERY REQUIREMENTS

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DEFINITIONS Import/International Vendor: a vendor is considered “import/international” when Charlotte Russe is the Importer of Record (IOR). Vendor will be managed by the Imports Team. Domestic/Market Vendor: a vendor is considered “domestic/market” when Charlotte Russe is not the Importer of Record. The vendor or a vendor’s representative is the IOR, or the product is manufactured domestically (in the U.S.). Vendor will be managed by the merchants directly. DOMESTIC/MARKET VENDORS

Freight terms: 1 – Collect: vendor contacts one of Charlotte Russe’s authorized carriers, however all transportation charges will be deducted from vendor’s Commercial Invoice. Vendor is liable for merchandise until goods are received by the DC. 2 – Prepaid: vendor is responsible for arranging and paying for all transportation charges. Vendor is liable for merchandise until goods are received by the DC.

IMPORT/INTERNATIONAL VENDOR Freight terms:

1 – FOB (named port of shipment): vendor is responsible to clear the goods for export in addition to the costs and risks of delivering the goods past the ship’s rail at the named port of shipment. Vendor must contact Charlotte Russe’s designated Service Provider defined in this Manual. The FOB freight term may also be used on an air shipment representing FCA freight term.

2 – DDP (named location): vendor is responsible for arranging and paying for all transportation charges. Vendor is liable for merchandise until goods are delivered to an agreed upon location. If location is different than the DC in Ontario-CA, transportation charges to the ODC will be deducted from vendor’s Commercial Invoice.


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DOMESTIC/MARKET

SHIPPER


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DOMESTIC/MARKET SHIPPING GUIDELINES (Including International DDP shipments)

The guidelines for the shipping of merchandise to our distribution center are designed to facilitate the quick and efficient flow of merchandise. Adhering to these guidelines will expedite the merchandise; minimize payment delays, chargeback’s and merchandise returns to the vendor.

A. Vendors have two options: select a carrier of their choice or utilize a Charlotte Russe authorized carrier. B. A delivery appointment and an Advance Shipment Notice are required for each shipment. C. Any merchandise arriving at the Distribution Center after the IN DC date (including shipments by carriers

specified by Charlotte Russe) may be refused or returned at vendor’s expense, and the merchandise will remain the property of the vendor.

D. Each vendor shall be liable for chargeback’s resulting from failure to comply with these instructions.

Authorized Carriers Charlotte Russe has established agreements with specific carriers throughout the 48 United States. If you elect to use one of our contracted carriers all shipments will be under COLLECT freight terms. Please contact carriers directly for discounted rates. For shipments over 15 pallets or if you have issues regarding this matter please contact Deborah Irwin in the Charlotte Russe Logistics department at 858.490.5955 – email: [email protected]

Routing Guide by State • Alabama - Arizona - Arkansas - Colorado - Idaho - Iowa - Kansas - Louisiana - Minnesota -

Mississippi - Missouri - Montana - Nebraska - Nevada - New Mexico - North Dakota - Oklahoma – Oregon - South Dakota - Tennessee - Utah - Washington - Wisconsin - Wyoming

DRT Transportation LLC 850 Helen Dr Lebanon, PA 17042 Pam Caserta Operations Office: (717) 274-2871 Ext: 101 Fax: (717) 273-1196 [email protected]

mailto:[email protected]



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• California (Los Angeles County / San Francisco County)

City Logistics 2016 E. University Drive Dominguez Hills, CA 90220 Gary Michel Operations Manager 310-345-1887 [email protected]

• Connecticut - Delaware - Florida - Indiana - Kentucky - Maine - Massachusetts - Michigan -

New Hampshire - New York - New Jersey - North Carolina - Ohio - Rhode Island - South Carolina - Vermont - Virginia - West Virginia Stevens Global Logistics 3700 Redondo Beach Avenue Redondo Beach, CA 90278 Art Gonzalez Corporate Operations Agent Phone: (800) 229-7284 Ext: 527 Mobile: (424) 327-3004 [email protected] [email protected]

• Georgia - Illinois - Maryland - Pennsylvania – Texas TransGroup 1560 W 190th ST Torrance CA 90501 Jesse Kilcullen Station Manager Office: (310) 638-1230 Mobile: (201) 638-8125 [email protected] [email protected]

Note: If you elect to use one of Charlotte Russe’s contracted carriers and you are not a collect vendor, the freight charges will be deducted from Invoice payment.







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DOMESTIC/MARKET VENDORS AND INTL DDP SHIPMENTS

CHARLOTTE RUSSE’S SELECTED CARRIERS

• If Vendor/Shipper is using Charlotte Russe authorized carriers, Vendor/Shipper should arrange pickup at least 5 business days before the Cancel Date shown on PO. All vendors must schedule delivery appointment prior to arranging pickup. When scheduling the appointment with ASN desk, vendor must confirm the carrier that was elected. Vendor must supply the following information:

A. Shipment ready date and time B. Shipper name and pick up address (No port or airport locations) C. Contact phone # D. PO number(s) E. Total Cartons by PO F. Total Units by PO G. Number of Pallets H. Total Weight by PO I. PO Cancel Date J. ASN appointment confirmation number K. Delivery appointment day & time

• Charlotte Russe selected carrier will contact the shipper within 24 hours to confirm pick-up details/appointment.

• Only POs scheduled for pick-up will be accepted.

• All shipments are vendor/shipper load and count. Shipments must be ready at the scheduled pick-up time agreed to by Vendor/Shipper and Charlotte Russe’s selected carrier.

• Any shipment cancellation requests must be received by carriers at least 48hs in advance, otherwise vendor will be responsible for any expenses. Contact carrier directly.

• Vendor/shipper should present to the driver (Charlotte Russe carrier) a copy of the Bill of Lading with PO numbers and carton count for each PO. Also, attach packing list to lead carton on freight shipment. Note: Use only one Bill of Lading per shipment.

• Vendor must have goods available within the ship window (between the Ship Date and Cancel Date shown on PO).

• Any goods not shipped in adherence to the above requirements will be considered non-compliant and are subject to refusal and/or chargeback.

• All transportation charges will be deducted from vendor’s payment.


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VENDOR’S SELECTED CARRIERS

• Vendor/Shipper must schedule a delivery appointment with Ontario Distribution Center Receiving Department.

• Only POs with delivery appointment will be accepted. In the event of changes (POs added/deleted from the original ASN), please submit updated information with your original confirmation number to the ASN desk.

• Vendor/Shipper is responsible for load and count. Shipments arriving with shortages at the Ontario DC are the vendor’s liability.

• Purchase Orders must be delivered to the Ontario DC within delivery window (between the Ship Date and in DC/Cancel Date shown on the PO).

• Any goods not shipped in adherence to the above requirements will be considered non-compliant and are subject to refusal and/or chargeback.

• If Vendor is unable to deliver product by PO in DC/Cancel Date, Vendor/Shipper may be required to ship via air at vendor expense. Please contact merchant for instructions.


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Domestic/Market Vendor Documents This is a list of the Commercial/Shipping documents required from Domestic Vendors

DOCUMENTS 1 - Commercial Invoice

Original document in English properly signed.

Multiple Commodity Items Show each commodity on a separate line-item.

Multiple Purchase Orders Please list all Purchase Orders on a single Commercial invoice.

Discounts Allowances and offsets for credit balances must be listed separately. Deductions must show whether they are for current or past purchases. Examples: Markdown on a previous purchase; discounts negotiated for late shipments before the actual date of export, etc. See template of Commercial Invoice on following page. Charlotte Russe will provide a template for below which can be downloaded from the FORMS LINK of the Vendor Handbook.

Delivery to DC When Required

To whom Template Enclosed

Commercial Invoice (must include HTS #) Always Accounting YES

General Certificate of Conformity (GCC) / Children’s Product Certificate (CPC)

Always and must be FULLY completed (if exempt, mark appropriately on form)

Distribution Center YES

Bill of Lading Always Distribution Center NO

Packing Slip Always Distribution Center NO

http://handbook.charlotterusse.com/vendor-forms


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2 - Packing Slip/Packing List A Packing Slip showing carton number(s) and contents of each master carton at the SKU item level is mandatory. The packing slip must match the ASN sent to Charlotte Russe.

The packing slip must show the net/net weight breakdown for each unit or piece. If part of a set, the packing slip must show the net/net weight breakdown for each unit or piece (for the top and bottom) separately. Packing List Requirements

A. Packing Lists must be included with all shipments.

• Purchase orders cannot be combined on a single packing list. • The packing list must accurately state the quantity shipped, not what was ordered. • The packing list must be written, printed or typed in the English language. • The packing list must be in or on the lead carton. If in the lead carton, the carton must be identified with

“Packing List Enclosed”. • A second copy of the packing list must be attached to the Bill of Lading.

B. The Packing List must include:

• Vendor name. • The Company purchase order number. • Style, color and size codes and descriptions. • Quantities by Style/Color/Size - by Stock Keeping Unit (SKU). • Unit of measure must be one selling unit. No other unit of measure (i.e. dozens). • Total number of cartons by SKU.

C. Pre-packed Items:

• Packing list must clearly state that items are pre-packed. • Items ordered in Pre-packs must list quantity breakdown by style, color and size of prepack. • Packing list must have size breakdown by carton. • Cartons must clearly identify breakdowns in carton (i.e. 4 packs of 2 sm., 4 med., and 2 lg.).

D. Chargeback Policy for Packing List Violations

• Failure to provide a packing slip or submitting a packing slip with incorrect/missing information will result in a chargeback.

• Penalties charged for packing slip violations will be charged back separately for each line on the Purchase Order.

3 – Bill of Lading

A. Any form of Bill of Lading listed below is acceptable:

• Airway Bill (For air shipment)

• Trucking bill of Lading


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4 – General Certificate of Conformance - GCC / Children’s Product Certificate - CPC Guidelines for Completing a General Certificate of Conformance

Complete each section of the General Certificate of Conformance. This is to certify compliance with 16 CFR Part 1610 and California Prop 65. Certificate MUST be FULLY completed even if exempt.

1. Product and Manufacturer information:

a) Describe the item such as “Women’s 100% cotton jacket” b) Weight of fabric (if applicable) c) Style # and PO # d) Manufacturer name, address, telephone, email e) Date of Manufacture f) Name and contact information of person responsible for maintaining testing records

2. Flammability / Prop 65 (a box must be checked off for each category) a) If flammability test was performed, pls check off appropriate box and fill out Date of Testing,

Report #, and Testing Facility information. b) If Prop 65 test(s) was performed, pls check off appropriate box and fill out Date of Testing,

Report #, and Testing Facility information. 3. Company information

a) Vendor / Company name b) Date GCC was completed c) Print name and title d) Phone and email information

Guidelines for Completing a Children’s Product Certificate

Complete each section of the Children’s Product Certificate. This is to certify that the product complies with all applicable U.S. Consumer Product Safety Commission rules. This applies for all product designed or intended primarily for children 12 years of age or younger. Certificate MUST be FULLY completed even if exempt.


a) Describe the item such as “Girl’s 100% cotton knit jacket” b) Weight of fabric (if applicable) c) Style # and PO # d) Manufacturer name, address, telephone, email e) Date of Manufacture f) Name and address of Importer of Record g) Name and contact information of person responsible for maintaining testing records

2. CPSC Requirements a) If flammability test was performed or if product was exempt, please check off appropriate box b) Please check off each test that was performed c) If test is not listed, please specify under ‘other’

3. Lab information


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a) CPSC Accepted lab name b) Lab contact information c) Phone and email information d) Testing Date e) Report #

4. Company information

a) Vendor / Company name b) Name and title of person who filled out certificate c) Phone # d) Date CPC completed

What to do when your items are exempt from flammability testing:

You must fully complete the General Conformity Certificate / Children’s Product Certificate. Place an “X” in the “Exempt from testing Flammability for Textiles” section

OR

Send a signed Flammability Exemption Letter on your company letterhead referencing the PO and style #’s.

As the Vendor, if you include the Flammability Exemption Letter with your shipping documents you are still required to submit a GCC for all shipments as the Prop 65 section needs to be filled out.

Exempted flammability items:

The following products do not need to be tested (Standard of the Flammability of Clothing Textiles [16 CFR Part 1610.1]).

HATS – GLOVES - FOOTWEAR

• Hats (if they do not cover the neck, face or shoulders) • Gloves (if they are not more than 14 inches in length) • Footwear (does not consist of hosiery in whole or part and is not affixed to or does not form an integral part of

another garment) • Interlining (any textile intended for incorporation into an article of wearing apparel as a layer between an outer

shell and an inner lining)

CLOTHING TEXTILES Wearing apparel made entirely from one or more (a mix) of the following fabrics.

• Plain surface* fabrics, regardless of fiber content, weighing 2.6 ounces per square yard or more; (88.15 grams per square meter).

• All fabrics, both plain surface and raised-fibers** surface textiles, regardless of weight, made entirely from any of the following fibers or a mix of:


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Acrylic Modacrylic Nylon Olefin Polyester Wool

Definitions

*Plain surface textile fabric means any textile fabric which does not have an intentionally raised fiber or yarn surface such as a pile, nap, tuft, but shall include those fabrics that have fancy woven, knitted or flock-printed surfaces.” [16CFR 1610.2 (k)]

**Raised surface textile fabric means any textile fabric with and intentionally raised fiber or yarn surface, such as a pile, including flocked pile, nap, or tufting.” ** [16CFR 1610.2 (l)] If you have any questions regarding the GCC and/or CPC please contact: Jeffrey Victoria - [email protected]

See templates of the General Certificate of Conformity (GCC) and Children’s Product Certificate (CPC) on the following pages. Charlotte Russe provides templates for both certificates which can be downloaded from the FORMS LINK of the Vendor Handbook.




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GENERAL CONFORMITY CERTIFICATE

Product Description (include fabric / material content):

Weight of Fabric (if applicable):

Charlotte Russe Style #:

Purchase Order #:

Product Manufacturer, Location, & Date of Manufacture Name:

Address: Telephone:

Date of Manufacture:

Testing Records Maintained By (name, address, phone #, email):

Vendors are required to conduct testing on representative production samples of all products to ensure that all items received by Charlotte Russe meet the requirements outlined in Chapter 5 of our Vendor Handbook. It is the vendor’s responsibility to ensure that the samples tested cover all possibilities for variability in test outcomes, including but not limited to different raw material suppliers or different sub-contractors for certain lots. Vendors will be required to send test reports prior to or after shipment at Charlotte Russe’s request.

The following safety rules enforceable by the U.S. Consumer Product Safety Commission are applicable to the above-noted product (check all that apply):

Flammability for Textiles (16 CFR 1610) check box if flammability test was performed

In compliance with Section 102 of the Consumer Product Safety Improvement Act (CPSIA), I hereby certify that, pursuant to the attached test results, the above product conforms to the safety rule checked above.

Date of Testing: Report #:

Testing Facility:

Exempt from testing Flammability for Textiles (16 CFR 1610) check box if flammability test is not required, product is exempt

Prop 65 (California Proposition) check box if Prop 65 testing was performed undergoing appropriate tests listed in Vendor Handbook In compliance with Proposition 65 requirements, I hereby certify that, pursuant to the attached test results, the above-noted product conforms to the safety rule checked above.


Testing Facility:

Vendor / Company Name: Date GCC was completed:

Print name & Title: Phone & E-Mail:


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CHILDREN’S PRODUCT CERTIFICATE


Style #:

Purchase Order #:

Importer of Record: Address: Contact name / Tel. & E-mail.:

Product Manufacturer, Location, & Date of Manufacture Name: Address: Telephone: Date of Manufacture:

Contact information for the person maintaining record of test results (name, address, tel, email) :

The product described above complies with all applicable U.S. Consumer Product Safety Commission rules. This certification is

based on a reasonable testing program conducted by the supplier through a CPSC-Accepted Laboratory using samples

representative of the production lot.

CPSC Children’s Product Safety Requirements Regulation Citation

☐ Subject to Flammability standard of textiles & apparel 16 CFR 1610

☐ Exempt from flammability standard of textiles and apparel due to:

(1) Plain surface fabrics, regardless of fiber content, weighing 2.6 ounces per square yard or more and/or (2) All fabrics, both plain surface & raised-fiber surface, regardless of weight, made entirely from the following fibers or entirely from combination of the following: acrylic, modacrylic, nylon, olefin, polyester, wool

16 CFR 1610.37(d)(1)

☐ Flammability of children's sleepwear 16 CFR 1615, 1616

☐ Lead for accessible surface coatings CPSC-CH-E1003.09.1

☐ Lead for accessible substrates CPSC-CH-E1001.08.3 / E1002.08.3

☐ Phthalates CPSC-CH-C1001-09.3

☐ Small Parts / Choking Hazard CPSC / 16 CFR 1501

☐ Sharp Points & Sharp Edges 16CFR 1500.48 & 49

☐ Attachment strength of components – Pull tests 16 CFR 1500.51-53 Part F

☐ Attachment strength of components – Torque tests 16 CFR 1500.51-53 Part E

☐ Toy Safety Standard ASTM F963-11

☐ Other

☐ Not applicable to any CPSC standards, bans, rules, or regulations

Lab Testing Information CSPC Accepted Testing Laboratory: Address:

Tel. # & Email: Testing Date: Report #:

Vendor / Company Name: Date CPC completed: Print name & title: Phone & e-mail:


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5 - Flammability Exemption Letter

Flammability Exemption Letter

Vendor Name: ______________

P.O. #: ______________

Style No. ______________

Fabric Content: ______________

I attest that this order is exempted from flammability test in accordance to the U.S. standards of “16CFR 1610” because the contents are:

Plain surface fabrics weighing greater than 2.6 oz/yd² (90 gm/m²)

Apparel manufactured with fabric solely of the following fibers or blends of only the following fibers:

Acrylic Mod Acrylic Nylon Olefin Polyester Wool

As previously tested on exact fabrication (copy of test attached) In the event that the information contained in this attestation claiming an exemption from flammability testing proves to be erroneous, the seller agrees to save and hold Charlotte Russe, Inc. harmless from any and all claims attributable to the attestation. ____________________________ ___________________________ Signature (Seller) Date


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CARTON MARKINGS

Carton Markings for Charlotte Russe Orders as follows: SHIP TO: CHARLOTTE RUSSE ONTARIO DC A. Front Marks CRUSSE (in diamond) B. Side Marks: PO: Ontario DC Style: PO: Color: Style: Size: Color: Quantity: Size: Carton _____ of _____ Quantity: Carton Dim: _____x_____x_____ Carton _____ of _____ Gross Weight: Preticket: Net Weight: Hanger: Made in:

LOADING REQUIREMENTS

A. Palletization Requirements: • All shipments of more than 20 cartons must be palletized. All non-containerized shipments of more than 20

cartons must be ‘delivery ready’. Shipments must be palletized, such that they can be unload by pallet jack or forklift on the dock.

• Product should be delivered on Grade B, reusable, four-way entry pallets, measuring 40” X 48” unless it is a customized piece.

• Cartons must be delivered right-side-up and cubed on a pallet with no overhang. • All cartons must have their longest side facing one of the outer sides of the pallet (no hidden cartons).

• All pallets must be stacked such that they maintain their integrity in-transit without the use of banding (cartons not overstuffed, cartons arranged in an inter-locking manner, etc.). Shrink-wrapped pallets are acceptable but not preferred.

• Pallets must be built so that they are no taller than 72 total inches (68 inches + 4 inch pallet). • All palletized cartons must have labels facing outward. • All pallets must be stacked so that the following rules are abided by

• Each PO is kept together • Within a given PO, each Style is kept together • Within a given Style, each Color is kept together • Within a given Color, each Size is kept together


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SAMPLE SHIPMENTS

• All shipping costs associated with sending samples are the responsibility of the Vendor.

• Please See Chapter 3: Sampling and Production for complete protocol

CHARGEBACK POLICY Please refer to the Chapter 14: Accounts Payable, Returns and Expense Offset for all details on chargeback’s for shipping and all other violations.

DELIVERY GUIDELINES: DOMESTIC / MARKET VENDOR

The guidelines for the delivery of merchandise to our distribution center are designed to facilitate the quick and efficient delivery and receipt of merchandise. Freight terms:

1 – Collect: vendor must contact one of Charlotte Russe’s authorized carriers, however all transportation charges will be deducted from vendor’s Commercial Invoice. Vendor is liable for merchandise until goods are received by the DC. 2 – Prepaid: vendor is responsible for arranging and paying for all transportation charges. Vendor is liable for merchandise until goods are received by the DC.

http://handbook.charlotterusse.com/content/Chapter3_Sampling_&_Production.pdf

http://handbook.charlotterusse.com/content/Chapter14_AP_Vendor_Returns_and_Expense_Offset.pdf


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DELIVERY APPOINTMENTS Appointments are required for all shipments to the Charlotte Russe Distribution Center, with the exception of shipments with FOB freight terms. Requests for appointments must be submitted no later than 2:30 Pacific Time the business day prior to delivery date. Requests can be made up to a week in advance. The Vendor emails request for delivery appointments to [email protected] and ensure the following:

• The 856-Advance Shipment Notification has been previously transmitted (see Chapter 2) - EDI VENDORS ONLY

• A General Conformity Certificate (GCC) and/or a Children’s Product Certificate (CPC) is attached to the email request

• A copy of the packing slip is attached to the email request The ASN Desk emails the appointment date/times and an Appointment Delivery Confirmation number after:

• Receipt of 856-ASN has been confirmed;

• Packing slip detail has been compared to ASN data;

• Ship quantities/ styles / ship dates have been matched to the purchase order. Note: any quantity discrepancy in excess of plus or minus 5% of the order quantity at style/color level will require buyer approval.

Appointments are the responsibility of the vendor; however appointments can be assigned to a freight carrier. Appointments require a 24 hour cancellation notice. Confirmed appointments which are canceled less than 24 hours (one work day) prior to appointment are subject to a charge back per purchase order. Vendors not utilizing the Preferred Carriers listed earlier in this chapter are responsible for ensuring that an appointment is made and that the time commitment is met. Carriers arriving more than one (1) hour after the assigned Delivery Appointment Time or without a scheduled appointment or Confirmation Number are subject to a charge back for each purchase order or refusal. Drivers are required to check in at Receiving with the Bill of Lading and a copy of the Packing Slip prior to having a dock door assigned.

Contact: Charlotte Russe Ontario DC

Email for ASNs: [email protected]

Delivery Appointments Phone #: (909) 773-1614

ASN Desk hours of operation 7:00 am to 2:30 p.m.

Appointments / DC Receiving Hours 7:00 a.m. to 10:00 p.m.

Failure to comply with these requirements may result in charge backs to your company. Please contact [email protected] with any questions.


http://handbook.charlotterusse.com/content/Chapter2_Electronic_Data_Interchange.pdf




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IMPORTS/INTERNATIONAL SHIPPER (FOB Terms)


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IMPORT/INT’L SHIPPING GUIDELINES

The guidelines for the shipping of merchandise to our Distribution Center are designed to facilitate the quick and efficient flow of merchandise. Adhering to these guidelines will expedite the merchandise, and minimize payment delays, chargeback’s and merchandise returns to the vendor.

FOB shipments

Booking (E-Booking)

• Charlotte Russe requires all vendors comply with OOCL’s E-Booking processes and procedures.

E-Booking requires data elements from the below “Ocean Freight” and “Air Freight” sections of this document. If you have not yet been trained on the E-Booking processes with OOCL, please contact your local OOCL representative.

• Please note that a list of OOCL personnel for all Charlotte Russe origins is listed in the OOCL Contact List located in this document.

Ocean Freight

• All Ocean Shipments must be booked 14 calendar days prior to “hand over date” stated on the purchase order (“PO”) issued by Charlotte Russe.

• Shipper must provide the following information at time of booking:

• PO number and Style number stated on the PO

• Total carton count

• Total piece count

• Estimated weight

• Estimated CBM

• Factory loads (CY) cargo: when and if authorized, Shipper/Vendor will deliver container to the terminal assigned by OOCL.

• Less than container (CFS/CY) load cargo is delivered to OOCL’s Consolidated Cargo Services (CFS) facility

at vendor’s expense for further consolidation. All cartons must be delivered pre-sorted by purchase order(s) to OOCL.

• OOCL will be responsible for receiving all cargo relating to a PO (ocean CFS), checking the condition and

markings on the cartons (ocean CFS), verifying import documents for completeness, and issuing the Forwarder’s Cargo Receipt (FCR). Prior to the issuance of the FCR, OOCL must receive all cargo and export documents in good order.

• Vendor is responsible to clear goods for export. • A complete set of commercial documents must be delivered to OOCL upon cargo delivery. OOCL will then

scan the documents and send them to Charlotte Russe’s customs broker.


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• Shipper must not forward any hard copy documents to Charlotte Russe or Charlotte Russe’s Customs broker.

• Freight hand over must take place as per OOCL’s instructions, otherwise PO is considered late.

• Ocean shipment(s) that fail to depart on their intended vessel sailing may be required to ship via AIR PRE-

PAID (at vendor’s expense) from origin to its final destination with Charlotte Russe’s nominated air carrier.

• All CY shipments must have a completed Container Inspection Form (Please see page 13-45 for

example)

CY/CY Cargo – Load Guidelines

OOCL representative will determine the type of container to be utilized

Container size Container Loadability Factory Loadability Min

45’ dry 65 – 74 cbm 64 cbm

40' high cube dry 58 – 64 cbm 56 cbm

40' standard dry 27 – 58 cbm 27 cbm

20' dry 15 – 28 cbm 15 cbm

Exceptions Any deviation from the shipping instructions and requests for special routing instructions must be directed to: Roxanne Bennett E-mail: [email protected] The Production team in San Francisco must be notified by e-mail if the merchandise cannot be delivered within the established ship date. Any merchandise delivered after the handover date WILL NOT BE ACCEPTED until the Production team agrees to a new hand over date. Order may be cancelled if not delivered on time.

Air Freight

• All Air Shipments must be booked with OOCL 5 calendar days prior to the “hand over date” stated on the PO.

• Shipper must provide the following information at time of booking: • PO number and Style number stated on the PO • Total Carton count • Total Piece count • Estimated weight

• Estimated CBM

• OOCL will be responsible for contacting Charlotte Russe’s nominated air carrier for booking details.



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• Shipper must deliver freight and documents to Charlotte Russe’s nominated air carrier. All cartons must be delivered pre-sorted by purchase order(s) and SKU(s).

• Charlotte Russe’s nominated air carrier will be responsible for receiving all cargo relating to a PO, checking the condition and markings on the cartons and verifying import documents for completeness.

• Charlotte Russe’s nominated air carrier will forward documents with cargo to port of destination.

• OOCL will scan documents to customs broker.

• AIR shipment(s) delivered past the ship date may be required to ship as PRE-PAID (at vendor’s expense) from origin to its final destination with Charlotte Russe’s nominated air freight forwarder.


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COMMERCIAL / SHIPPING DOCUMENTS

1 – Import/Int’l Vendor (FOB) Documents

This is a list of the Commercial/Shipping documents required for all shipments imported into the United States.

Importer Charlotte Russe Inc.

5910 Pacific Center Blvd. Suite 120 San Diego CA 92121

Distribution Center Charlotte Russe Distribution Center – ODC 1175 E. Francis Street

Ontario, CA 91761 Billing Address Charlotte Russe Inc.

5910 Pacific Center Blvd. Suite 120 San Diego CA 92121

Notify Parties OCEAN/AIR Freight: Carmichael International Services

533 Glendale Blvd. Los Angeles, CA 90026 Attn: Daney Chantim Tel: 213.401.3651 E-mail: [email protected]

A scanned version of all import vendor (FOB) documents must be sent to:

[email protected] within 5 days after departure date for ocean and 1 day after departure date for air.

U.S. Customs Clearance Transport U.S.

Customs When Required Template Enclosed

Commercial Invoice X X Always YES

Packing List X X Always NO

Bill of Lading or Sea Waybill X X Always for Ocean Shipments NO

Air Waybill X X Always for Air Shipments NO

General Certificate of Conformity / Children’s Product Certificate

X Always YES

Flammability Exemption Letter X If applicable YES

Interim Footwear Invoice (IFI) X

Always and only for Footwear Shipments.

YES

Free Trade Agreement Documentation X

If commodity qualifies for free trade agreement consideration

YES


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1 - Commercial Invoice

Original document in English and properly signed.

Multiple Commodity Items Show each commodity on a separate line-item.

Multiple Purchase Orders Please list all Purchase Orders on a single Commercial invoice.

Discounts Allowances and offsets for credit balances must be listed separately. Deductions must show whether they are for current or past purchases. Examples: Markdown on a previous purchase; discounts negotiated for late shipments before the actual date of export, etc. See template of Commercial Invoice on following page. Charlotte Russe will provide a template for below which can be downloaded from the FORMS LINK of the Vendor Handbook.



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General Guidelines for Completing a Commercial Invoice

For bulk Production Shipment

Information on the

commercial invoice. Information on Packing List.

1 Importer name and address -(Responsible to clear goods with U.S. Customs)

X X

2 Charlotte Russe Inc. 5910 Pacific Center Blvd. Suite 120 San Diego, CA. 92121

X X

3 Notify for all shipments: Carmichael International Services Daney Chantim Tel: 213.401.3651 E-mail: [email protected]

X X

4 Add description exactly as shown in the PO For Apparel always include below descriptions:

a) For ALL garments = KNIT or WOVEN; Gender; Total percentage of Fiber mix; water resistant; laminated / coated; denim color.

b) For sweaters and knit tops include stitch count.

c) For T-shirts add fabric weight in grams per square meter.

d) For Tank Tops add shoulder strap width, strap type.

e) For woven dresses / tops include if there is one - or more than one - colors in the warp / weft.

f) For tights / pantyhose include decitex #; whether or not lace / net.

For all other products always include: g) For footwear, always include the Interim

Footwear Invoice “IFI”.

h) For Bags – must describe type of bag, such as: handbags, totes, wallets, travel bags, etc,

X


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include fabric breakdown…also include the dimensions.

i) If two or more products are packaged together indicate “set”. Ex: top / bottom; gloves / scarf / hat; 10 earrings on a card; 3 belts on a card; etc.

j) For cosmetics / sunglasses Food & Drug Administration (FDA) requires on invoice:

a. FDA Registration # b. Owner # c. Device Listing # d. Drop Ball Test Cert. (sunglasses)

k) For headbands indicate the material of the

core headband (the horseshoe part) for material composition.

l) For watches, the following must be indicated: 1. Type of watch (wrist watch, pocket watch) 2. Display type (LCD, analog, digital) 2. Battery powered or mechanical (if battery, provide value of battery) 4. Strap material and value 5. Case material and value 6. Movement: Value, country of origin, and if there any jewels in the movement Example: Analog Wrist Watch Battery $3.00 Strap (made of plastic) $4.00, Case (made of plastic) $6.00, Movement (made in Japan) $12.00, No jewels in the movement

m) If ANY item contains fur, include on invoice if it is “fake” or “real”

n) If ANY item contains animal product such as real fur, feather, shell, horn, etc. for Fish & Wildlife (F & W) purposes you must answer the five questions below on invoice:


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1. Scientific Name of animal 2. Common name of animal 3. Country of origin of animal 4. Animal was wild or farm raised 5. Separate value of fur, feather, shell, horn,

etc. o) If ANY item contains majority wood a Lacey Act form will need to be completed as well. p) If ANY item contains toxic or hazardous substances, a Toxic Substance Control Act (TSCA) statement must be submitted.

5 HTS # per Charlotte Russe PO X

6 Signature required by authorized company representative

X


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2 - Packing Slip/Packing List A packing slip showing carton number(s) and contents of each master carton at the SKU item level is mandatory. The packing slip must match the ASN sent to Charlotte Russe.

The packing slip must show the net/net weight breakdown for each unit or piece. If part of a set, the packing slip must show the net/net weight breakdown for each unit or piece (for the top and bottom) separately. Packing List Requirements

E. Packing Lists must be included with all shipments.

• Purchase orders cannot be combined on a single packing list. • The packing list must accurately state the quantity shipped, not what was ordered. • The packing list must be written, printed or typed in the English language. • The packing list must be in or on the lead carton. If in the lead carton, the carton must be identified with

“Packing List Enclosed”. • A second copy of the packing list must be attached to the Bill of Lading.

F. The Packing List must include:

• Vendor name. • The Company purchase order number. • Style, color and size codes and descriptions. • Quantities by Style/Color/Size - by Stock Keeping Unit (SKU). • Unit of measure must be one selling unit. No other unit of measure (i.e. dozens). • Total number of cartons by SKU.

G. Pre-packed Items:

• Packing list must clearly state that items are pre-packed. • Items ordered in Pre-packs must list quantity breakdown by style, color and size of prepack. • Packing list must have size breakdown by carton. • Cartons must clearly identify breakdowns in carton (i.e. 4 packs of 2 sm., 4 med., and 2 lg.).

H. Chargeback Policy for Packing List Violations

• Failure to provide a packing slip or submitting a packing slip with incorrect/missing information will result

in a chargeback. • Penalties charged for packing slip violations will be charged back separately for each line on the

Purchase Order.


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3 – Bill of Lading

B. Any form of Bill of Lading listed below is acceptable:

• Airway Bill (For air shipment)

• Clean on Board Ocean Bill of Lading

• Sea Way (Electronic) Bill of Lading

Prepare a separate Bill of Lading for each “Deliver to” address.

A. Must show Notify Party.

B. Weight certifications for vendor (factory) loaded containers: The U.S. Federal Intermodal Safe Container Transportation Act (ISCTA) requires that the shipper provide the ocean carrier with the gross weight of cargo (per container). As a reminder, it is the vendor/shippers’ responsibility to ensure that any container they tender to an ocean carrier is in compliance with all applicable weight limits. Carriers are prohibited from knowingly moving overweight containers. If discovered, overweight containers must be corrected prior to movement. Vendor(s) will be assessed a penalty fee for failure to comply with all applicable weight limits in addition to any additional costs involved with the carrier’s refusal of or remanding of such containers. Please provide and instruct the carrier to add the following information to the Bill of Lading:

• Gross cargo weight including packaging • Container number • Certifying party • Certifying date • Commodity and /or detailed description of the cargo


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4 – General Certificate of Conformance - GCC / Children’s Product Certificate - CPC Guidelines for Completing a General Certificate of Conformance

Complete each section of the General Certificate of Conformance. This is to certify compliance with 16 CFR Part 1610 and California Prop 65. Certificate MUST be FULLY completed even if exempt.


a) Describe the item such as “Women’s 100% cotton jacket” b) Weight of fabric (if applicable) c) Style # and PO # d) Manufacturer name, address, telephone, email e) Date of Manufacture f) Name and contact information of person responsible for maintaining testing records

2. Flammability / Prop 65 (a box must be checked off for each category) a) If flammability test was performed, pls check off appropriate box and fill out Date of Testing,

Report #, and Testing Facility information. b) If Prop 65 test(s) was performed, pls check off appropriate box and fill out Date of Testing,

Report #, and Testing Facility information.

3. Company information a) Vendor / Company name b) Date GCC was completed c) Print name and title d) Phone and email information

Guidelines for Completing a Children’s Product Certificate

Complete each section of the Children’s Product Certificate. This is to certify that the product complies with all applicable U.S. Consumer Product Safety Commission rules. This applies for all product designed or intended primarily for children 12 years of age or younger. Certificate MUST be FULLY completed even if exempt.


a) Describe the item such as “Girl’s 100% cotton knit jacket” b) Weight of fabric (if applicable) c) Style # and PO # d) Manufacturer name, address, telephone, email e) Date of Manufacture f) Name and address of Importer of Record g) Name and contact information of person responsible for maintaining testing records

2. CPSC Requirements a) If flammability test was performed or if product was exempt, please check off appropriate box b) Please check off each test that was performed c) If test is not listed, please specify under ‘other’

3. Lab information


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a) CPSC Accepted lab name b) Lab contact information c) Phone and email information d) Testing Date e) Report #

4. Company information

a) Vendor / Company name b) Name and title of person who filled out certificate c) Phone # d) Date CPC completed

What to do when your items are exempt from flammability testing:

You must complete the General Conformity Certificate. Place an “X” in the “Exempt from testing Flammability for Textiles” section

OR

Send a signed Flammability Exemption Letter on your company letterhead referencing the PO and style #’s.

As the Vendor, if you include the Flammability Exemption Letter with your shipping documents you are still required to submit a GCC for all shipments as the Prop 65 section needs to be filled out. Exempted flammability items

The following products do not need to be tested (Standard of the Flammability of Clothing Textiles [16 CFR Part 1610.1]).

HATS – GLOVES - FOOTWEAR

• Hats (if they do not cover the neck, face or shoulders) • Gloves (if they are not more than 14 inches in length) • Footwear (does not consist of hosiery in whole or part and is not affixed to or does not form an integral part of

another garment) • Interlining (any textile intended for incorporation into an article of wearing apparel as a layer between an outer

shell and an inner lining)

CLOTHING TEXTILES

Wearing apparel made entirely from one or more (a mix) of the following fabrics.

• Plain surface* fabrics, regardless of fiber content, weighing 2.6 ounces per square yard or more; (88.15 grams per square meter).


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• All fabrics, both plain surface and raised-fibers** surface textiles, regardless of weight, made entirely from any of the following fibers or a mix of:

Acrylic Modacrylic Nylon Olefin Polyester Wool

Definitions

*Plain surface textile fabric means any textile fabric which does not have an intentionally raised fiber or yarn surface such as a pile, nap, tuft, but shall include those fabrics that have fancy woven, knitted or flock-printed surfaces.” [16CFR 1610.2 (k)]

**Raised surface textile fabric means any textile fabric with and intentionally raised fiber or yarn surface, such as a pile, including flocked pile, nap, or tufting.” ** [16CFR 1610.2 (l)]

If you have any questions regarding the GCC or CPC please contact: Jeff Victoria [email protected] See templates of the General Certificate of Conformity (GCC) and Children’s Product Certificate (CPC) on the following pages. Charlotte Russe provides templates for both certificates which can be downloaded from the FORMS LINK of the Vendor Handbook.




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GENERAL CONFORMITY CERTIFICATE


Weight of Fabric (if applicable):

Charlotte Russe Style #:

Purchase Order #:

Product Manufacturer, Location, & Date of Manufacture Name:

Address: Telephone:

Date of Manufacture:

Testing Records Maintained By (name, address, phone #, email):

Vendors are required to conduct testing on representative production samples of all products to ensure that all items received by Charlotte Russe meet the requirements outlined in Chapter 5 of our Vendor Handbook. It is the vendor’s responsibility to ensure that the samples tested cover all possibilities for variability in test outcomes, including but not limited to different raw material suppliers or different sub-contractors for certain lots. Vendors will be required to send test reports prior to or after shipment at Charlotte Russe’s request.

The following safety rules enforceable by the U.S. Consumer Product Safety Commission are applicable to the above-noted product (check all that apply):

Flammability for Textiles (16 CFR 1610) check box if flammability test was performed

In compliance with Section 102 of the Consumer Product Safety Improvement Act (CPSIA), I hereby certify that, pursuant to the attached test results, the above product conforms to the safety rule checked above.


Testing Facility:

Exempt from testing Flammability for Textiles (16 CFR 1610) check box if flammability test is not required, product is exempt

Prop 65 (California Proposition) check box if Prop 65 testing was performed undergoing appropriate tests listed in Vendor Handbook In compliance with Proposition 65 requirements, I hereby certify that, pursuant to the attached test results, the above-noted product conforms to the safety rule checked above.


Testing Facility:

Vendor / Company Name: Date GCC was completed:

Print name & Title: Phone & E-Mail:


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CHILDREN’S PRODUCT CERTIFICATE


Style #:

Purchase Order #:

Importer of Record: Address: Contact name / Tel. & E-mail.:

Product Manufacturer, Location, & Date of Manufacture Name: Address: Telephone: Date of Manufacture:

Contact information for the person maintaining record of test results (name, address, tel, email) :

The product described above complies with all applicable U.S. Consumer Product Safety Commission rules. This certification is

based on a reasonable testing program conducted by the supplier through a CPSC-Accepted Laboratory using samples

representative of the production lot.

CPSC Children’s Product Safety Requirements Regulation Citation

☐ Subject to Flammability standard of textiles & apparel 16 CFR 1610

Exempt from flammability standard of textiles and apparel due to: (1) Plain surface fabrics, regardless of fiber content, weighing 2.6 ounces per square yard or more and/or (2) All fabrics, both plain surface & raised-fiber surface, regardless of weight, made entirely from the following fibers or entirely from combination of the following: acrylic, modacrylic, nylon, olefin, polyester, wool

16 CFR 1610.37(d)(1)

☐ Flammability of children's sleepwear 16 CFR 1615, 1616

☐ Lead for accessible surface coatings CPSC-CH-E1003.09.1

☐ Lead for accessible substrates CPSC-CH-E1001.08.3 / E1002.08.3

☐ Phthalates CPSC-CH-C1001-09.3

☐ Small Parts / Choking Hazard CPSC / 16 CFR 1501

☐ Sharp Points & Sharp Edges 16CFR 1500.48 & 49

☐ Attachment strength of components – Pull tests 16 CFR 1500.51-53 Part F

☐ Attachment strength of components – Torque tests 16 CFR 1500.51-53 Part E

☐ Toy Safety Standard ASTM F963-11

☐ Other

☐ Not applicable to any CPSC standards, bans, rules, or regulations

Lab Testing Information CSPC Accepted Testing Laboratory: Address:

Tel. # & Email: Testing Date: Report #:

Vendor / Company Name: Date CPC completed: Print name & title: Phone & e-mail:


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5 - Flammability Exemption Letter

Flammability Exemption Letter

Vendor Name: ______________

P.O. #: ______________

Style No. ______________

Fabric Content: ______________

I attest that this order is exempted from flammability test in accordance to the U.S. standards of “16CFR 1610” because the contents are:

Plain surface fabrics weighing greater than 2.6 oz/yd² (90 gm/m²)

Apparel manufactured with fabric solely of the following fibers or blends of only the following fibers:

Acrylic Mod Acrylic Nylon Olefin Polyester Wool

As previously tested on exact fabrication (copy of test attached) In the event that the information contained in this attestation claiming an exemption from flammability testing proves to be erroneous, the seller agrees to save and hold Charlotte Russe, Inc. harmless from any and all claims attributable to the attestation. ____________________________ ___________________________ Signature (Seller) Date


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6 – Interim Footwear Invoice * Must be submitted for each footwear style and match the description stated on the commercial invoice Template can be downloaded in our vendor forms link.

INTERNATIONAL FOOTWEAR ASSOCIATION

INTERIM FOOTWEAR INVOICE

--------------------------------------------------------RETURN TO: ------------------------------------------------------------ Actions: Complete Part A (questions 1 through 9) for all entries. The answers to questions 3 and 4 determine which remaining parts, B through E, must be completed. If the answers to questions 3 and 4 are rubber and/or plastics, complete part B only. If the answer to question 3 and 4 is other material, only complete Part E. 1. Manufacture’s style number, if any. 15. Does the footwear have a foxing or foxing-like band? 2. Importer’s style and/or stock number, if any. applied or mounded at the sole and overlapping 3. Identify which of the following materials makes up the upper? Yes __________No __________ the greatest portion of the external surface area of the upper (accessories, reinforcements, 16. If the answer to 15 is yes, is the foxing of foxing ornamentation, etc. excluded): like band wholly or almost wholly of rubber or

plastic? Yes___________ No__________ a. leather ---------------------- b. rubber and/or plastics ---------------------- 17. Which of the following characteristics does the c. textile materials ---------------------- footwear possess: d. other materials ---------------------- a. sods ------------------ b. made on a base or platform of wood ------------------ 4. Identify which of the following materials makes up c. made on a base or platform of cork ------------------ the greatest portion of the external surface area of d. open toes or open heels ------------------ the sole (accessories, reinforcements, spikes, etc. e. exclusively adhesive construction ------------------ excluded): f. slip-on type ------------------

g. none of the above a. leather or composition leather ---------------------- b. rubber and/or plastics ---------------------- 18. If the answer to question 14 is yes, are the uppers c. other materials ---------------------- entirely of non-moulded construction from point 3 cm. above the top of the other sole? Yes--------No----------- 5. Is the footwear designed for sports activity and does it have spikes, deets, etc. or provision for the C. (Uppers are textile material, soles are leather, attachment of such? Yes ______ No __________ composition leather, rubber or plastics.) 19. Is the external surface area of upper more than 6. Is the footwear one of the following type? 50% leather (leather accessories, reinforcements, a. skating boots, wrestling boots, boxing boots, etc. included) Yes__________No_________

or cycling shoes --------------------- b. ski boots --------------------- If yes, stop; if no, complete questions 14, 15, 16, 17, 20. c. cross-country boots --------------------- d. tennis shoes, basketball shoes, gym shoes, 20. Which of following characteristics does the training shoes, and the like --------------------- footwear possess: e. none of the above a. less than 10% by weight of rubber and plastics or not over 50% by weight of 7. Is that footwear exclusively for men, youth textile materials, rubber and plastics. ------------------ or boys Yes__________ No _____________ b. uppers of vegetable fibers (cotton, flax, etc.) ------------------ 8. Does the footwear have a protective metal c. soles which overlap the upper except at the toe-cap? Yes __________ No ____________ toe of heel. ------------------ 9. What is the height of the upper? D. (Uppers are leather, soles are leather, composition a. covers the knee of higher --------------------- leather, rubber or plastics.) b. covers the ankle but not the knee ------------------ 21. Which of the following characteristics does the c. does not cover the ankle --------------------- footwear possesses: (Uppers and soles are rubber/or plastic) a. well construction ------------------ 10. Is the footwear waterproof and assembled by b. turn or turned construction ------------------ means other than stitching, nelling, riveting, c. uppers consisting of leather straps screwing, plugging, or similar across the instep and around the big toe ---------------- processes? Yes _________ No __________ d. made on a base of platform of wood ------------------- e. none of the above ------------------- 11. Are the external surface areas of the upper and sole (accessories, reinforcements, etc. included) E. (Other) over 90% PVC Yes__________ No __________ 22. Which of the following characteristics does the footwear possess: 12. Is the footwear designed for the use without a. uppers of leather of composition leather ---------------- closures? Yes__________ No __________ b. uppers of textile materials -------------------- c. uppers and soles of wool felt -------------------- 13. Is the external surface area of the upper d. disposable footwear --------------------- (accessories, reinforcements, etc. included) over e. none of the above --------------------- 90% rubber and/or plastic? Yes_______ No______ Signature ----------------------------------------------------------------- 14. Is the footwear protective in nature (i.e., designed to be worn over, or in lieu of, other footwear as a Date ---------------------------------------------------------------------- protection against water, oil, grease or chemicals or cold or inclement weather)? Yes_____ No_____



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FREE TRADE AGREEMENT DOCUMENTS

If utilizing Korea Free Trade or GSP:

A declaration and/or country of origin certificate is required by U.S. Customs to show eligibility. This document MUST

be included at origins with shipment documentation.

**Please note for Korea Free Trade, both a commercial invoice AND Country of Origin Certificate is needed.

**Please refer to http://www.usitc.gov/tata/hts/bychapter/index.htm to see what specific countries are eligible for GSP treatment**

Charlotte Russe will provide a template for each agreement below which can be downloaded from the FORMS LINK of Vendor Handbook.

http://www.usitc.gov/tata/hts/bychapter/index.htm



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CARTON MARKINGS

Carton Markings for Charlotte Russe Orders as follows: SHIP TO: CHARLOTTE RUSSE ONTARIO DC A. Front Marks CRUSSE (in diamond) B. Side Marks: PO: Ontario DC via LA Style: PO: Color: Style: Size: Color: Quantity: Size: Carton _____ of _____ Quantity: Carton Dim: _____x_____x_____ Carton _____ of _____ Gross Weight: Preticket: Net Weight: Hanger: Made in:


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LOADING REQUIREMENTS

B. Palletization Requirements: • All non-containerized shipments of more than 20 cartons must be palletized. All non-containerized

shipments of more than 20 cartons must be palletized, such that they can be unload by pallet jack or forklift on the dock.

• Product should be delivered on Grade B, reusable, four-way entry pallets, measuring 40” X 48” unless it is a customized piece.

• Cartons must be delivered right-side-up and cubed on a pallet with no overhang. • All cartons must have their longest side facing one of the outer sides of the pallet (no hidden cartons). • All pallets must be stacked such that they maintain their integrity in-transit without the use of banding (cartons

not overstuffed, cartons arranged in an inter-locking manner, etc.). Shrink-wrapped pallets are acceptable but not preferred.

• Pallets must be built so that they are no taller than 72 total inches (68 inches + 4 inch pallet). • All palletized cartons must have labels facing outward. • All pallets must be stacked so that the following rules are abided by

• Each PO is kept together • Within a given PO, each Style is kept together • Within a given Style, each Color is kept together • Within a given Color, each Size is kept together

C. Loading Requirements: • Load all containers in the order that purchase orders are listed on the Bill of Lading and/or Manifest.

Trailers must be loaded maintaining individual purchase order line item integrity to require minimum unloading at our Receiving Dock and to expedite merchandise to our stores.

• All shipments must be loaded so that the following rules are abided by (see diagram 9-1): • Each PO is kept together • Within a given PO, each Style is kept together • Within a given Style, each Color is kept together • Within a given Color, each Size is kept together


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Location of Pallets on a Trailer/Container

Container Inspection Form

Procedures must be in place to verify the physical integrity of the container structure prior to stuffing, to include the reliability of the locking mechanisms of the doors. A seven-point inspection process is required for all containers and must include verification that there is no damage to the container that would compromise cargo integrity, as well as confirmation that there is no foreign material in the container.

Container Number: (Full number)

Container Type : ( 20, 40, 45, 40HQ, 40RF

etc)

Inspected By (name): (name in block letter)

Date of Inspection: (date)

Time of Inspection: (time)

7 Point C-TPAT Inspection: (initials) - OK

1. Outside/Undercarriage

2. Doors - inside and outside

3. Inside - Right Side

4. Inside - Left Side

5. Inside - Front Wall

6. Ceiling/Roof

7. Floor

Container insider measurement

Height (M)

Breadth (M)

Length (M)

Special Notes:

Signature of Inspector:

Procedure:

Gray

Small

Red

Med

Red

Small Red

Large

P.O. 1 P.O. 2

Style A Style C Style B Style A Style D

Black

Med

Gray

Med

Gray

Large

Gray

Med

Black

Small

Black

Large

Black

Mix

Silver

XS

Silver

Med

White

Small

White

Med

White

Large

White

Large

Red

XL

Tan

Med

Blue

Med

White

Small

White

Med

Silver

Med

Gray

Large

Gray

Small

Blue

Small

Within a color, load

same sizes side-by-

side on the trailer


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1. To ensure that the support beams are visible

2. To verify that the locking mechanisms are reliable on the outside doors and that there have not been any alterations

3. To ensure that there have not been any unusual repairs to the structural beams. Any repairs made on the inside should be visible on the outside of the container. Use a tool to tap the side of each wall to confirm that you hear a hollow sound.

4. To verify that the blocks/vents are visible. Use a tool to tap to confirm that you hear a hollow sound.

5. Confirm that the height, breadth and length of the inside of container have not been altered by using a tape measure or range finder.

6. To verify that it is flat and even. Check for any alterations, including sloppy repairs or if a portion is elevated.

SAMPLE SHIPMENTS

• All shipping costs associated with sending samples are the responsibility of the Vendor

• Please see Chapter 3: Sampling and Production for complete protocol

CHARGEBACK POLICY Please refer to the Chapter 14: Accounts Payable, Returns and Expense Offset for all details on chargeback’s for shipping and all other violations. DELIVERY GUIDELINES: IMPORT / INTERNATIONAL VENDOR

The guidelines for the delivery of merchandise to our nominated transfer point are designed to facilitate the quick and efficient delivery and receipt of merchandise.

Freight terms:

1 – FOB (named port of shipment): vendor is responsible to clear the goods for export in addition to the costs and risks of delivering the goods past the ship’s rail at the named port of shipment. Vendor must contact Charlotte Russe’s designated Service Provider defined in this Manual. The FOB freight term may also be used on an air shipment representing FCA freight term.

2 – DDP (named location): vendor is responsible for arranging and paying for all transportation charges. Vendor is liable for merchandise until goods are delivered to an agreed upon location. If location is different than the DC in Ontario-CA, transportation charges to the ODC will be deducted from vendor’s Commercial Invoice.

http://handbook.charlotterusse.com/content/Chapter3_Sampling_&_Production.pdf

http://handbook.charlotterusse.com/content/Chapter14_AP_Vendor_Returns_and_Expense_Offset.pdf