chapter 14 managerial issues in networking. overview network design network management – hardware...
TRANSCRIPT
Chapter 14
Managerial issues in networking
2
Overview
• Network design• Network management
– Hardware– Software
• Technology standards• Role of government and legal process
3
Network design
IntroductionNetwork
managementStandardization
Government and law
Introduction
• Cost containment and formal design not critical for typical home network
• Large networks need formal methods for design and management– To contain costs while meeting user needs– Standard designs and practices have been
developed in the industry based on experience
4
Network design
IntroductionNetwork
managementStandardization
Government and law
Network design
• Formal design process is useful
• Successful design ensures that
• Basic systems analysis and design principles can be adapted to network design
5
Network design
IntroductionNetwork
managementStandardization
Government and law
Requirements analysis
• Fortunately modern network technologies meet most typical user needs
• Some pockets of intense use may exist
6
Network design
IntroductionNetwork
managementStandardization
Government and law
Logical network design
• Based on user input and prior experience, requirements analysis identifies network needs
• Logical network design represents network requirements in a form that
• Drawing is a very good idea
7
Network design
IntroductionNetwork
managementStandardization
Government and law
Logical network design
• Should show for every area of the network– Total number of general-purpose desktops– Shared devices such as printers– Devices with special network needs, e.g servers– Subnets
– Network services such as DNS, DHCP– Network security and management utilities such
as firewalls
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Network design
IntroductionNetwork
managementStandardization
Government and law
Logical network design example
• Consider an example of a small business specializing in video production– Editing group needs high bandwidth connectivity
to its storage network– Other groups only need plain desktop connectivity
• IT• Administration
– Extra network ports provisioned in every subnet for future expansion
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Network design
IntroductionNetwork
managementStandardization
Government and law
Logical network design example
Executive offices4 corporate desktops
8 ports – 100 mbps eachSubnet: 192.168.1.0/24
Data centerStorage area network
Internal portal, DNS, DHCP, firewallNetwork equipment rack
2 ports – 1 gbps eachInternet connection – 10/ 2 mbps
Subnet: 192.168.4.0/23
IT4 desktops
1 n/w printer8 ports –
100 mbps eachSubnet:
192.168.6.0/24Admin office15 corporate desktops
1 network printer20 ports – 100 mbps each
Subnet: 192.168.2.0/24
Editing room20 workstations1 network printer30 ports – 1 gbps
eachSubnet: 192.168.3.0
/24
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Network design
IntroductionNetwork
managementStandardization
Government and law
Physical network design
• Logical design reviewed by IT and end users
• Physical network design indicates the technologies that will be used to implement the logical design
11
Network design
IntroductionNetwork
managementStandardization
Government and law
Physical network design example
Cisco 3600SERIES
0 1
READY
ACTIVE
2 4
COM AUX
PCMCIA
1
0SYSTEM RPSExecutive offices
Data center
IT
Admin office
Editing room
Internet
SAN
executive offices Ethernet
admin offices Ethernetvideo editors
Ethernet
IT Ethernet
To servers
1 gbps
100 mbps
WAN link
Legend
12
Network design
IntroductionNetwork
managementStandardization
Government and law
Implementation
• Networks in young organizations often use best-of-breed
• As organizations mature, designs are often implemented using a common set of technologies
• Design in example could also have used 1 gbps Ethernet ports throughout the company
13
Network design
IntroductionNetwork
managementStandardization
Government and law
Campus network
• Computer networks typically fall into three categories– Building networks
• Smallest network unit• Design standardized from experience
– Campus networks• Span multiple buildings in close vicinity• Typical state university
– Enterprise networks• Network scattered across campuses• Uses WAN technologies
14
Network design
IntroductionNetwork
managementStandardization
Government and law
Campus network example
VCC OK
SYSTEM
ALARM250V~5A
30V 5A
1
0
PCMCIA
CISCO3660-MB-2FE
NO NCP
CONSOLE AUX
R
10/100 ETHERNET 0/0
FDXLINK100Mbps
10/100 ETHERNET 0/1
FDXLINK
100Mbps
Core 1
VCC OK
SYSTEM
ALARM250V~5A
30V 5A
1
0
PCMCIA
CISCO3660-MB-2FE
NO NCP
CONSOLE AUX
R
10/100 ETHERNET 0/0
FDXLINK100Mbps
10/100 ETHERNET 0/1
FDXLINK
100Mbps
Core 2
AUX
ACT
LINK
100 Mbps
FASTETHERNET 0/0 CONSOLE
W1 W0
Cisco 3631
Business
AUX
ACT
LINK
100 Mbps
FASTETHERNET 0/0 CONSOLE
W1 W0
Cisco 3631
Eng
AUX
ACT
LINK
100 Mbps
FASTETHERNET 0/0 CONSOLE
W1 W0
Cisco 3631
Admin
AUX
ACT
LINK
100 Mbps
FASTETHERNET 0/0 CONSOLE
W1 W0
Cisco 3631
Health
A&S
Eng
IT
SACEdu
Bsn
HospNurs
1 gbps access layer
1 gbps distribution layer
10 gbps core layer
Legend
10 gbps
1 gbps
100 mbps
Internet
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Network design
IntroductionNetwork
managementStandardization
Government and law
Campus networks
• Typically have three layers– Core layer– Distribution layer– Access layer
• Core layer– Optimized for fast packet handling and availability– Routers only responsible for forwarding to
appropriate distribution layer device
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Network design
IntroductionNetwork
managementStandardization
Government and law
Campus networks
• Distribution layer– Organizes network into subnets– Handles routing– Implements administrative policies using firewall etc– Can offer network services such as DNS, DHCP– Handles Internet connection
• Access layer– Provides network ports to end users– Can offer network services such as DNS, DHCP– Typically uses building network architecture
17
Network design
IntroductionNetwork
managementStandardization
Government and law
Enterprise networks
• Successful organizations add offices in other cities, states and countries
• Campuses need to be connected to each other using WAN technologies
• Some campuses could be small
18
Network design
IntroductionNetwork
managementStandardization
Government and law
Enterprise networks
V C C O K
S Y S T E M
ALARM2 5 0 V ~ 5 A
3 0 V 5 A
1
0
P C M C IA
CISCO3660-MB-2FE
N O N CP
C O N S O L E A U X
R
1 0 /1 0 0 E T H E R N E T 0 /0
F D X
L IN K
1 0 0 M b p s
1 0 /1 0 0 E T H E R N E T 0 /1
F D X
L IN K
1 0 0 M b p s
V C C O K
S Y S T E M
ALARM2 5 0 V ~ 5 A
3 0 V 5 A
1
0
P C M C IA
CISCO3660-MB-2FE
N O N CP
C O N S O L E A U X
R
1 0 /1 0 0 E T H E R N E T 0 /0
F D X
L IN K
1 0 0 M b p s
1 0 /1 0 0 E T H E R N E T 0 /1
F D X
L IN K
1 0 0 M b p s
AUX
ACT
LINK
100 Mbps
FASTETHERNET 0/0 CONSOLE
W1 W0
Cisco 3631
AUX
ACT
LINK
100 Mbps
FASTETHERNET 0/0 CONSOLE
W1 W0
Cisco 3631
AUX
ACT
LINK
100 Mbps
FASTETHERNET 0/0 CONSOLE
W1 W0
Cisco 3631
AUX
ACT
LINK
100 Mbps
FASTETHERNET 0/0 CONSOLE
W1 W0
Cisco 3631
V C C O K
S Y S T E M
ALARM2 5 0 V ~ 5 A
3 0 V 5 A
1
0
P C M C IA
CISCO3660-MB-2FE
N O N CP
C O N S O L E A U X
R
1 0 /1 0 0 E T H E R N E T 0 /0
F D X
L IN K
1 0 0 M b p s
1 0 /1 0 0 E T H E R N E T 0 /1
F D X
L IN K
1 0 0 M b p s
V C C O K
S Y S T E M
ALARM2 5 0 V ~ 5 A
3 0 V 5 A
1
0
P C M C IA
CISCO3660-MB-2FE
N O N CP
C O N S O L E A U X
R
1 0 /1 0 0 E T H E R N E T 0 /0
F D X
L IN K
1 0 0 M b p s
1 0 /1 0 0 E T H E R N E T 0 /1
F D X
L IN K
1 0 0 M b p s
AUX
ACT
LINK
100 Mbps
FASTETHERNET 0/0 CONSOLE
W1 W0
Cisco 3631
AUX
ACT
LINK
100 Mbps
FASTETHERNET 0/0 CONSOLE
W1 W0
Cisco 3631
AUX
ACT
LINK
100 Mbps
FASTETHERNET 0/0 CONSOLE
W1 W0
Cisco 3631
AUX
ACT
LINK
100 Mbps
FASTETHERNET 0/0 CONSOLE
W1 W0
Cisco 3631
AUX
ACT
LINK
100 Mbps
FASTETHERNET 0/0 CONSOLE
W1 W0
Cisco 3631
AUX
ACT
LINK
100 Mbps
FASTETHERNET 0/0 CONSOLE
W1 W0
Cisco 3631
AUX
ACT
LINK
100 Mbps
FASTETHERNET 0/0 CONSOLE
W1 W0
Cisco 3631
AUX
ACT
LINK
100 Mbps
FASTETHERNET 0/0 CONSOLE
W1 W0
Cisco 3631
AUX
ACT
LINK
100 Mbps
FASTETHERNET 0/0 CONSOLE
W1 W0
Cisco 3631
WAN
19
Network design
IntroductionNetwork
managementStandardization
Government and law
Network maintenance
• Networks need ongoing maintenance for performance– activities performed to keep networks in a
serviceable condition or to restore them to serviceability
– Includes activities such as inspection, testing, and servicing
• Two categories of assets– Hardware– Software
20
Network design
IntroductionNetwork
managementStandardization
Government and law
Hardware maintenance
• Typical network may have hundreds of devices• Manual monitoring is very expensive
• Two components– Management station
– Network agents
21
Network design
IntroductionNetwork
managementStandardization
Government and law
Network management with SNMP
Network management station
Managed devices running
management agents
SNMP used to read and write to MIB on managed devices
PCs with agentsSwitches with agents
22
Network design
IntroductionNetwork
managementStandardization
Government and law
Hardware maintenance
• Network agents store information about their device in a management information base (MIB)– MIB only contains information necessary for
• fault management or • configuration management
• Management station uses SNMP protocol to set or retrieve values from the MIB
23
Network design
IntroductionNetwork
managementStandardization
Government and law
Software maintenance
• One of the biggest concerns in software maintenance is patching
• Tools have been developed to automatically scan all networked software on every device on the network– Confirm application of patches and other utilities– Nessus is a popular free tool
24
Network design
IntroductionNetwork
managementStandardization
Government and law
Nessus scan
25
Network design
IntroductionNetwork
managementStandardization
Government and law
Standards
• Communication on the Internet almost always works
• Compare smooth connectivity on the Internet to other environments
26
Network design
IntroductionNetwork
managementStandardization
Government and law
Standards
• Most technologies used on the Internet follow standards– documents, established by consensus and
approved by a recognized body that help achieve high degree of order
– Products that comply with standards can easily inter-operate with other devices compliant with the same standard
• TCP/ IP, Ethernet are standards
27
Network design
IntroductionNetwork
managementStandardization
Government and law
Standards creation
• Typically follows well-established procedure– Expert organization takes lead
• Develops requirements for the new standard– Meet communication needs that can be economically satisfied with
available technology
– Technology solutions are proposed by interested organizations
– Proposed solutions are evaluated– Solution with overwhelming majority becomes
standard• E.g. development of IEEE 802.11n standard
28
Network design
IntroductionNetwork
managementStandardization
Government and law
Government involvement
• Technological development is mostly led by private sector
• However, government has played a key role in the development of networking technologies– Packetization by Department of Defense– Early Internet by National Science Foundation– Web browser by National Science Foundation– Allocation of wireless spectrum by the FCC
29
Network design
IntroductionNetwork
managementStandardization
Government and law
Legal process
• Development of the phone network was influenced by judicial and legislative actions– Modified final judgment (1982) introduced
competition in long distance phone service• Judicial action
– Telecommunications act of 1996 introduced competition in local phone service
• Legislative action
• Net neutrality debate is ongoing
Summary
• Formal network design process helps networks meet end user requirements most effectively
• Automated network maintenance is important to keep large networks operational
• Standards enable inter-operability of communication equipment
• Government and legal process have played critical roles in helping the evolution of communication technologies
Case study
• Telework and telecommuting– Networks are changing how we work– Over 20% of the US workforce telecommutes
• Networks bring resources to places where they would otherwise be unavailable– Haiti earthquake, Jan 12, 2010– Ongoing medical care
• Local specialists access the expertise of physicians in Miami and other places
Hands-on exercise
• OPNET LAN project
Network design
• Wanted ad