For use with Human Resource Management in South Africa 4eby Grobler, Wärnich et al

ISBN: 1408019515 © 2010 Cengage Learning

Chapter 16Human

Resource and Leadership

For use with Human Resource Management in South Africa 4eby Grobler, Wärnich et al

ISBN: 1408019515 © 2010 Cengage Learning

Chapter outcomes• define the concept of transformation• explain why transformation is important for the HR function• define the concept of leadership• explain the importance of leadership• distinguish between leadership and management• identify the characteristics of a good leader• list the responsibilities of a good leader• discuss the process of HR leadership in an organisation

For use with Human Resource Management in South Africa 4eby Grobler, Wärnich et al

ISBN: 1408019515 © 2010 Cengage Learning

HR and leadership• HR must add value to the organisation if it is to remain

competitive • To achieve this goal, the HR function must transform itself on an

ongoing basis• the HR department must recharter itself by coming up with a

new mission, a list of new goals and a list of new objectives to support the business activities

For use with Human Resource Management in South Africa 4eby Grobler, Wärnich et al

ISBN: 1408019515 © 2010 Cengage Learning

Definition

• Transformation –

For use with Human Resource Management in South Africa 4eby Grobler, Wärnich et al

ISBN: 1408019515 © 2010 Cengage Learning

Human resource transformation• more than merely applying technology to its activities • according to Rothwell the essence of human resource

transformation is: _________• Core (or central organisation) is connected with the partners

through technologyto realise this goal, a number of key drivers need to be in place, these include:

For use with Human Resource Management in South Africa 4eby Grobler, Wärnich et al

ISBN: 1408019515 © 2010 Cengage Learning

Human resource transformation roadmap

For use with Human Resource Management in South Africa 4eby Grobler, Wärnich et al

ISBN: 1408019515 © 2010 Cengage Learning

• • • Lack of appropriate support technology• • Difficulties in dealing with bureaucracy• • Failure to build the business case to support the

change• • • Regulatory constraints

Barriers to HR transformation

For use with Human Resource Management in South Africa 4eby Grobler, Wärnich et al

ISBN: 1408019515 © 2010 Cengage Learning

Definitions• Leader – • Follower –

For use with Human Resource Management in South Africa 4eby Grobler, Wärnich et al

ISBN: 1408019515 © 2010 Cengage Learning

• a process and not a ________• it involves a _________ between a leader and

followers in a given situation• it involves ___________ people• leaders gain the ___________ and __________ of

followers who are __________ to be influenced• influences followers to _______________________

but the interest of their organisation• it involves influencing followers to _____________

_____________ towards a desired future for their organisation

What is leadership?

For use with Human Resource Management in South Africa 4eby Grobler, Wärnich et al

ISBN: 1408019515 © 2010 Cengage Learning

•

What is leadership?

For use with Human Resource Management in South Africa 4eby Grobler, Wärnich et al

ISBN: 1408019515 © 2010 Cengage Learning

• although the terms leadership and ___________ are often used interchangeably, it is important to note that they are ___________

• management and leadership can go __________• according to Richard Daft management can be defined as

• the focus of management is on the maintenance of the organisation, the focus of leadership, is on the creation of an organisation

Leadership vs Management

For use with Human Resource Management in South Africa 4eby Grobler, Wärnich et al

ISBN: 1408019515 © 2010 Cengage Learning

• leaders must have

• leaders can achieve this by

• to be a good leader, the person must first

• once this is done, the leader must influence his/her followers to

• leaders also need to

What makes a good leader?

For use with Human Resource Management in South Africa 4eby Grobler, Wärnich et al

ISBN: 1408019515 © 2010 Cengage Learning

Responsibilities of a good leader• main responsibility of a leader is to

• leader needs to have a vision he/she must also be able to visualise the outcome of this vision

• leader needs to develop a plan –

• select his/her team/s carefully - many types of teams exist within organisations, 3 most prominent are: – – –

For use with Human Resource Management in South Africa 4eby Grobler, Wärnich et al

ISBN: 1408019515 © 2010 Cengage Learning

Definition

• Team -

For use with Human Resource Management in South Africa 4eby Grobler, Wärnich et al

ISBN: 1408019515 © 2010 Cengage Learning

What is HR leadership?

For use with Human Resource Management in South Africa 4eby Grobler, Wärnich et al

ISBN: 1408019515 © 2010 Cengage Learning

What is HR leadership? there are at least three leadership roles the HR professional has to

play within an organisation if he/she is to be successful

strategic leadership role –

operational leadership role –

transactional leadership role for task workers -

For use with Human Resource Management in South Africa 4eby Grobler, Wärnich et al

ISBN: 1408019515 © 2010 Cengage Learning

What is HR leadership? 

Although HR leaders may understand the important role leadership can play in their function, they may act in a sporadic fashion resulting in even more difficulty in achieving the results set for the organisation This problem may be minimised if HR leaders take a more structured approach in their efforts

For use with Human Resource Management in South Africa 4eby Grobler, Wärnich et al

ISBN: 1408019515 © 2010 Cengage Learning

Summary• HR must add value to the organisation by transforming itself.• The HR Department must recharter itself by coming up with a new mission, a

list of new goals and a list of new objectives to support the business activities.• HR transformation is more than merely applying technology to its activities• HR transformation is the ability to translate changes in the external

environment as well as the company's strategies into systems and processes that align the energies and knowledge of people with the organisational vision.

For use with Human Resource Management in South Africa 4eby Grobler, Wärnich et al

ISBN: 1408019515 © 2010 Cengage Learning

Summary• Key drivers in HR transformation is the attraction, retention and growth of

talent and supporting the business by focussing HR on core capabilities.• Numerous barriers to HR transformation exist.• Common themes exist in leadership definitions – no one correct definition on

leadership exists.