chapter 2 graphs

Chapter 2

GraphsCitation: CECODES, FR, CPP & UNDP (2012). The Viet Nam Governance and Public Administration Performance Index (PAPI): Measuring Citizens’ Experiences. A

Joint Policy Research Paper by Centre for Community Support and Development Studies (CECODES), The Front Review of the Central Committee for the Viet Nam Fatherland Front (FR), Commission on People’s Petitions of the Standing Committee for the National Assembly of Viet Nam (CPP), and United Nations Development

Programme (UNDP). Ha Noi, Viet Nam.

Figure 2.1: Current economic situation in 2011

Very Poor / Poor Normal Good / Very Good

16.6

70.92

12.3614.98

71.28

13.6918.03

70.6

11.1814.41

72.03

13.48

28.47

64.85

6.29

TotalMenWomenKinhOther

Citation: CECODES, FR, CPP & UNDP (2012). The Viet Nam Governance and Public Administration Performance Index (PAPI): Measuring Citizens’ Experiences. A Joint Policy Research Paper by Centre for Community Support and Development Studies (CECODES), The Front Review of the Central Committee for the Viet Nam Fatherland Front (FR), Commission on People’s Petitions of the Standing Committee for the National Assembly of Viet Nam (CPP), and United Nations Development

Programme (UNDP). Ha Noi, Viet Nam, p. 14

Figure 2.2a: Household economic situation in future 5 years

Very Poor / Poor Normal Good / Very Good DK

5.54

24.38

58.7

11.19

5.12

21.93

62.85

9.850000000000015.92

26.56

55.01

12.38

5.77

24.12

59.2

10.73

4.21

25.83

56.01

13.67

Total

Men

Women

Kinh

Other


Programme (UNDP). Ha Noi, Viet Nam, p.15

Figure 2.2b: Changes in perception about future economic situation in 2011 from 2010

Very Poor / Poor Normal Good / Very Good DK

1.17

1.94999999999999

-4.86

1.799999999999991.41999999999998

2.48

-4.71

0.7899999999999990.9600000000000031.41

-4.92999999999999

2.69

1.21999999999998

2.1

-5.37

2.1

0.870000000000005 1.00999999999998

-1.75

-0.0500000000000007



Figure 2.3: Awareness of grassroots democracy

2011 2010 change

34% 33%

1%

65%

71%

-6%

Heard of "Grassroots Democracy Ordinance"

Heard of slogan "People Know, People Discuss, People Do, People Verify"



Figure 2.4a: Awareness of land use plans at the local levels

Do not know YES, from official sources YES, but from other sources

72.62%

18.62%

5.82%

79.19%

16.15%

3.84%

2010

2011



Figure 2.4b: Opportunities to comment on land use plans 2010-2011

KinhOtherMenWomenTotal

-16%

-1%

-18%

1%

21%

1%

11%11%

-4%-2%

-3%-2%

No Yes DK

Difference 2011 - 2010


Programme (UNDP). Ha Noi, Viet Nam, p.18

Figure 2.5: Awareness of poor households lists

Total Kinh Other Men Women Total Kinh Other Men Women2010 2011

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

11% 11%

1%7%

4%

17% 16%

2%

9% 8%

65%59%

6%

42%

23%

54%46%

7%

25%29%

24% 22%

2%

14%10%

29%25%

4%

14% 15%

NoYesDK



Figure 2.6a: Awareness of Anti-Corruption Law

2010 Gender Ethnicity 2011 Gender Ethnicity0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

46%

32%

43% 42%

24%

39%

14%

2%

18%

3%

Women

Women

MenMen

Kinh Kinh



Figure 2.6b: How serious is the provincial government in dealing with corruption?

Heard about AC Law Have not heard about AC Law0%

20%

40%

60%

80%

100%

43%

27%

30%

18%

26%

55%

DK

Not Serious

Serious



Figure 2.7: Corruption and bribery in the public sector

Stat

e Em

ploy

-m

ent

Cons

truc

-tio

n Pe

rmit

Teac

her

Favo

urism

Hea

lth ca

re

LURC

s

Div

ersio

n of

st

ate

fund

s

2011 Bribe for …

0%

5%

10%

15%

20%

25%

30%

35%

9% 8% 7%12%

9% 7%

19%

8% 10%

19%

12%

6%

Agree



Figure 2.8: Trends in corruption (bribes) in the public sector, according to citizens (2010-2011)

State Em-

ployment

Construction Permit

Teacher Favourism

Health care LURCs Diversion of state funds

-10%

-8%

-6%

-4%

-2%

0%

2%

4%

6%

8%

10%

7% 7% 7%8% 7%

1%

-7%

-3%

-9% -8%

-5%

0%

Disagree

Agree

Cha

nge

in p

erce

nt o

f res

pond

ents

agr

eein

g w

ith

stat

emen

t



No20%

Yes34%

DK46%

Figure 2.9a: Is there a PIB in your locality?

No5%

Yes80%

DK15%

Figure 2.9b: Is PIB effective?



No24%

Yes15%

DK61%

Figure 2.10a: Is there a CISB in your locality?

No4%

Yes83%

DK13%

Figure 2.10b: Is CISB effective?



PC Staff Land Register Primary School Teacher

Justice Officer Commune Police0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

9% 8% 10% 8% 8%

14% 12%13% 12% 12%

39% 41% 39% 39% 41%

11% 13% 10% 12% 11%

27% 26% 27% 28% 27%

KB/DK

Very Important

Important

Not important

Not important at all

Figure 2.11: Equity in employment: Importance of personal connections to get a job in the public sector



Figure 2.12. Satisfaction levels with selected administrative procedures0

.1.2

.3.4

.5.6

.7.8

.91

Nam/Male Nu/Female

Satisfied with Overall Procedure Experience

Certification Procedures Other Admin. ProceduresConstruction Procedures Land Procedures

0.1

.2.3

.4.5

.6.7

.8.9

1

Kinh Khac/Other

Satisfied with Overall Procedure Experience

Certification Procedures Other Admin. ProceduresConstruction Permits Land Procedures

1ST ROW OF GRAPHS



Figure 2.12. Satisfaction levels with selected administrative procedures

2ND ROW OF GRAPHS

0.2

.4.6

.81

Officials Treat w/ Respect


0.2

.4.6

.81

Officials Competent





3RD ROW OF GRAPHS

0.2

.4.6

.81

Clear Information about Procedure


0.2

.4.6

.81

Fees Displayed





4TH ROW OF GRAPHS

0.2

.4.6

.81

Paperwork reasonable


0.2

.4.6

.81

Clear Deadline




Figure 2.13. Satisfaction levels with selected public hospital services

0.1

.2.3

.4.5

.6.7

.8.9

1

Satisfaction with public hospital services

Electric fans Regular Visits by StaffReasonable expenses Treated with RespectPrivate Pharma Disease/Injury CuredClean Restrooms Reasonable waiting periodsShared Beds

0.2

.4.6

.8

Nam/Male Nu/Female

... by Gender

Electric fans Regular visits by staffReasonable expenses Treated with RespectPrivate Pharma Disease/Injury CuredClean restroom Reasonable waiting periodShared beds

0.2

.4.6

.8

Kinh Khac/Other

... by Ethnicity

Electric fan Regular visits by staffReasonable expenses Treated with respectPrivate Pharma Disease/Injury curedClear restroom Reasonable waiting periodShared beds

Citation: CECODES, FR, CPP & UNDP

(2012). The Viet Nam Governance and

Public Administration Performance Index (PAPI): Measuring

Citizens’ Experiences. A Joint Policy Research

Paper by Centre for Community Support

and Development Studies (CECODES), The Front Review of

the Central Committee for the Viet Nam

Fatherland Front (FR), Commission on

People’s Petitions of the Standing

Committee for the National Assembly of Viet Nam (CPP), and

United Nations Development


Figure 2.14. Satisfaction levels with selected primary education services

0.1

.2.3

.4.5

.6.7

.8.9

1

Satisfaction with education services

Brick Walls Regular FeedbackWell qualified teachers Less than 3 shiftsFree Drinking Water Clean ToiletsInformed of school revenue Less than 36 studentsNo favoritism from teachers

0.1

.2.3

.4.5

.6.7

.8.9

1

Nam/Male Nu/Female

... by Gender

Brick Walls Regular feedbackWell qualified teachers Less than 3 shiftsFree Drinking Water Clean ToiletsInformed of School Revenue Less than 36 StudentsNo favoritism from teachers

0.1

.2.3

.4.5

.6.7

.8.9

1

Kinh Khac/Other

... by Ethnicity

Brick Walls Regular feedbackWell qualified teachers Less than 3 shiftsFree Drinking Water Clean ToiletsInformed of School Revenues Less than 36 StudentsNo favoritism from teachers

Citation: CECODES, FR, CPP & UNDP

(2012). The Viet Nam Governance and

Public Administration Performance Index (PAPI): Measuring

Citizens’ Experiences. A Joint Policy Research

Paper by Centre for Community Support

and Development Studies (CECODES), The Front Review of

the Central Committee for the Viet Nam

Fatherland Front (FR), Commission on

People’s Petitions of the Standing

Committee for the National Assembly of Viet Nam (CPP), and

United Nations Development


chapter 2 graphs

Documents

viet nam governance

viet nam fatherland

cpp undp

development studies

standing committee

central committee

community support

peoples petitions