chapter 3. kolb’s experiential learning model reflective observation (discussion) concrete...

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Chapter 3

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Chapter 3

Kolb’s Experiential Learning Model

Reflective Observation (discussion)

Concrete Experience (exercises)

Abstract Conceptualization

(reading)

Active Experimentation (personal application

assignments)

Knowledge

Concrete Experience (CE)

Learning from feeling:Learning from specific experiencesRelating to peopleSensitivity to feelings and peopleReliance on one’s ability to be open-

minded and adaptable to change

Reflective Observation (RO)

Learning by watching and listening:Careful observation before

making a judgmentViewing things from different

perspectivesLooking for the meaning of thingsReliance on one’s own thoughts

and feelings to form opinions

Abstract Conceptualization (AC)

Learning by thinking:Logical analysis of ideasSystematic planningActing on an intellectual

understanding of a situationReliance on theories and ideas

to solve problems

Active Experimentation (AE)

Learning by doing:Ability to get things doneRisk takingInfluencing people and events

through actionExperimenting

Learning Style Type Grid

Diverger Style

Strengths:Imaginative abilityUnderstanding peopleRecognizing problemsBrainstorming

CE/RO

Diverger StyleOrganizational Excess:

Paralyzed by alternativesCan’t make decisions

Org’l Deficiency:Idea poorCan’t recognize

problems and opportunities

CE/RO

Assimilator Style

Strengths:PlanningCreating modelsDefining problemsDeveloping

theories RO/AC

Assimilator StyleOrganizational Excess:

Castles in the airNo practical application

Organizational Deficiency:Unable to learn from

mistakesNo sound basis for workNo systematic approach

RO/AC

Converger Style

Strengths:Problem solvingDecision makingDeductive reasoningDefining problems

AC/AE

Converger StyleOrganizational Excess:

Solving the wrong problems

Hasty decision makingOrganizational Deficiency:

Lack of focusNo testingScattered thoughts

AC/AE

Accommodator Style

Strengths:Getting things doneLeadershipRisk taking

CE/AE

Accommodator StyleOrganizational Excess:

Trivial improvementsMeaningless activity

Organizational Deficiency:Work not completed on

timeImpractical plansNot directed to goals

CE/AE

Chris Argyris’

Question assumptions underlying mental models

Refine prevailing mental models

Problem-solving focus

Analysis of the process of defining and solving problems

Coping orientation Creative orientation

Single-loop learning Double-loop learning

ADAPTIVE GENERATIVE

Reflection Process

Analysis of the problem

Articulation of a problem

Formulation and testing of a tentative theory

Action (or deciding whether to act)